<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>Job Description: SAP Ariba –Training– Procurement Specialist</strong></p><p><strong>Position Overview</strong></p><p><strong> Our client is seeking a highly skilled and experienced SAP Ariba – Training – Procurement Specialist</strong> to play a pivotal role in ensuring a successful implementation of SAP Ariba for procurement processes. This position involves support for training initiatives, and alignment with organizational readiness for go-live. The ideal candidate will have extensive experience in a strong understanding of procurement workflows, and a background in training users across diverse functional areas. This is a flexible hybrid working arrangement, for a 8–12-month duration.</p><p><strong>Key Responsibilities</strong></p><p>· Collaborate with the Organizational Change Management (OCM) team to develop tailored training materials for diverse user groups (e.g., administrative staff, nurses, and stakeholders across 600 departments).</p><p>· Deliver dynamic training formats, including face-to-face workshops, online learning sessions, user manuals, team visuals, and other forms of interactive content.</p><p>· Effectively train 400+ end-users in classroom sessions, utilizing computer labs and workstations.</p><p>· Ensure all users are equipped with the skills and knowledge to operate the SAP Ariba system post-implementation.</p><p>· Conduct readiness assessments to identify gaps and provide targeted solutions to address them.</p><p>· Support the deployment phase by assisting users during the transition to the new procurement platform.</p><p><strong> </strong></p><p> </p>
We are looking for a dedicated Technical Support Analyst to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to major IT initiatives, including Windows 11 migration projects, while delivering high-quality helpdesk support. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a commitment to providing top-notch service to end users.<br><br>Responsibilities:<br>• Coordinate and implement Windows 11 upgrades, including pre-deployment assessments, data backups, system installation, and troubleshooting post-upgrade issues.<br>• Manage and resolve helpdesk tickets efficiently, addressing hardware, software, and network concerns to ensure minimal disruption.<br>• Configure workstations, peripherals, and desk setups for new hires to enable seamless onboarding.<br>• Maintain detailed asset inventory records, ensuring equipment tracking and updates are accurate.<br>• Oversee hardware decommissioning processes, including secure data erasure and proper recycling practices.<br>• Provide end-user training and guidance to support the transition to new systems and tools.<br>• Document resolutions and update knowledge base articles to streamline future troubleshooting.<br>• Triage and resolve common IT issues, escalating complex problems to senior team members when necessary.<br>• Organize and optimize IT storage areas for effective inventory management and workspace utilization.<br>• Deliver general IT operational support, contributing to the department's overall efficiency.
<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to essential financial operations while fostering collaboration across multiple departments. The successful candidate will play a pivotal role in maintaining accurate and efficient accounts payable processes, ensuring compliance with organizational policies and procedures.<br><br>Responsibilities:<br>• Process invoices, credit card transactions, and out-of-pocket expenses with precision, adhering to established policies and timelines.<br>• Investigate and resolve purchase order discrepancies, coding errors, and payment issues in the system.<br>• Verify vendor and partner information, including bank details, to ensure secure and accurate transactions.<br>• Support the refinement of reporting processes to enhance departmental efficiency and accuracy.<br>• Contribute to the cleanup of the accounts payable subledger, ensuring data integrity.<br>• Assist in the transition to new financial systems, including Workday and ServiceNow, ensuring seamless implementation.<br>• Conduct daily bank checks to confirm payment success, address returns, and identify unusual activity.<br>• Prepare weekly payment batches and manage bank balances to guarantee sufficient funds for processing.<br>• Provide onboarding and training to new team members, promoting a collaborative and knowledgeable work environment.<br>• Participate in month-end closing activities and audits as needed, ensuring compliance and accuracy.
We are looking for a motivated Financial Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will work closely with two teams to analyze large data sets, generate detailed reports, and contribute to critical financial processes. This position offers a great opportunity for recent graduates or professionals with up to a few years of experience who are eager to learn and grow in a dynamic environment.<br><br>Responsibilities:<br>• Analyze and interpret large datasets to create comprehensive and accurate financial reports.<br>• Reconcile various accounts, including bank accounts, credit cards, and balance sheets, on a monthly and ad hoc basis.<br>• Utilize advanced Excel skills to manage and manipulate data for financial analysis.<br>• Support compliance efforts by preparing documentation and assisting with audits as needed.<br>• Collaborate with cross-functional teams to ensure timely and accurate reporting and data reconciliation.<br>• Assist in financial planning and analysis, including cash flow and cost analysis.<br>• Contribute to process improvement initiatives by identifying inefficiencies and recommending solutions.<br>• Learn and work with Microsoft Dynamics 365 to support reporting and reconciliation tasks.<br>• Meet tight deadlines with a two-week turnaround for specific deliverables.<br>• Provide ad hoc analysis and reporting support as requested.
We are looking for a Senior Financial Analyst to join our team in Scarborough, Ontario. In this role, you will play a key part in supporting financial planning and analysis, ensuring compliance with reporting standards, and contributing to operational efficiency within a manufacturing environment. This is an excellent opportunity to utilize your expertise in cost accounting, full-cycle accounting, and financial reporting to drive impactful business decisions.<br><br>Responsibilities:<br>• Assist in preparing budgets, forecasts, and variance analyses to support strategic financial planning.<br>• Partner with manufacturing teams to analyze key performance indicators, cost standards, and operational metrics.<br>• Conduct physical inventory counts and oversee the cycle count program to maintain inventory accuracy.<br>• Prepare financial statements in compliance with organizational and regulatory standards.<br>• Ensure adherence to legal, tax, and compliance requirements in financial reporting.<br>• Maintain and reconcile the general ledger, including accrued liabilities, prepaid expenses, and depreciation schedules.<br>• Provide analytical support to business initiatives and collaborate across departments to achieve financial and operational goals.<br>• Mentor less experienced finance team members, fostering their growth and development.<br>• Contribute to improving processes and systems within the finance function to enhance efficiency.
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
We are looking for a detail-oriented Financial Analyst to join our team in Cambridge, Ontario. In this role, you will conduct comprehensive financial analyses, prepare accurate reports, and provide valuable insights to support decision-making and operational efficiency. You will also play a critical role in financial operations such as month-end processes, budgeting, and fixed asset management.<br><br>Responsibilities:<br>• Prepare journal entries, accruals, and reconciliations to ensure accurate month-end financial reporting.<br>• Analyze monthly financial reports, identify discrepancies, and take corrective actions as needed.<br>• Maintain and oversee fixed asset records, including depreciation schedules and project cost tracking reports.<br>• Support budgeting processes by providing accurate forecasts for depreciation and other financial elements.<br>• Collaborate with cross-functional teams to gather financial data and offer actionable insights.<br>• Contribute to process improvements by identifying inefficiencies and standardizing financial procedures.<br>• Assist in the implementation and integration of financial systems and processes.<br>• Provide ad-hoc analysis and support for special projects as required.
We are looking for a detail-oriented Financial Analyst to join our team on a contract basis in Aurora, Ontario. This role involves leveraging advanced Excel skills and financial expertise to manage and analyze data, generate reports, and support decision-making processes. If you have a strong background in financial analysis and enjoy working collaboratively, we encourage you to apply.<br><br>Responsibilities:<br>• Upload, clean, and process shipping data using Power Query and advanced Excel techniques to ensure accuracy and consistency.<br>• Conduct analysis of inventory replenishment costs, identifying trends, anomalies, and improvement opportunities.<br>• Develop and maintain dynamic financial reports using tools such as Power Pivot and pivot tables.<br>• Reconcile accounts related to shipping and inventory transactions to ensure financial accuracy.<br>• Work closely with operations and accounting teams to verify data integrity and ensure timely reporting.<br>• Identify and recommend improvements to streamline processes and enhance reporting efficiency.<br>• Utilize data mining techniques to extract meaningful insights from complex datasets.<br>• Collaborate with cross-functional teams to support ad hoc financial reporting needs.
We are looking for a detail-oriented Financial Analyst to join our team in Toronto, Ontario. In this entry-level role, you will contribute to various financial operations and risk management processes, supporting a dynamic hybrid working environment. This is a long-term contract position with opportunities for growth and potential conversion to a permanent role.<br><br>Responsibilities:<br>• Assist with foundational financial tasks, including data analysis, reporting, and budgeting processes.<br>• Provide customer service support to internal team members by clarifying and resolving financial inquiries.<br>• Collaborate with team members to ensure compliance with corporate risk, financial risk, and legal risk standards.<br>• Utilize accounting software systems and data mining techniques to analyze financial data.<br>• Conduct audits and support anti-money laundering (AML) and know-your-customer (KYC) processes.<br>• Participate in training sessions to develop expertise in financial systems and company procedures.<br>• Support team members with clarifications and guidance on financial tasks as needed.<br>• Contribute to the preparation of reports using tools like Crystal Reports and CRM systems.<br>• Work in both office and remote settings as part of a hybrid schedule.<br>• Provide weekend schedule availability if required.
We are looking for an experienced Senior Financial Analyst to join our team in Etobicoke, Ontario. In this long-term contract role, you will play a key part in supporting our Supply Chain team through comprehensive financial analysis, forecasting, and reporting. This position offers the opportunity to lead critical processes such as budgeting and capital project evaluations while driving continuous improvement initiatives.<br><br>Responsibilities:<br>• Consolidate and analyze weekly and monthly financial results, identifying variances and their root causes in comparison to budgets, prior performance, and benchmarks.<br>• Prepare and communicate financial insights and business results to both Supply Chain and Finance leadership teams.<br>• Collaborate with stakeholders to provide detailed analysis on product costs, new projects, capital investments, and process improvement initiatives.<br>• Oversee and manage the annual budget process for the Supply Chain team, ensuring accuracy and efficiency.<br>• Develop, maintain, and optimize information databases and standardized reporting tools to support decision-making.<br>• Review and validate expense classifications for accuracy and compliance with company standards.<br>• Assist in preparing forecasts and conducting detailed analytics to guide business strategies.<br>• Train and mentor the Supply Chain team to enhance their financial knowledge and analytical capabilities.<br>• Utilize expertise to streamline current reporting processes and improve daily financial tasks.<br>• Perform ad hoc financial and business reporting as required to meet organizational needs.
We are looking for a detail-oriented and proactive Accounting Analyst to join our team on a long-term contract basis in Toronto, Ontario. This role is integral to supporting financial operations, including month-end processes, reconciliations, and reporting for multiple regional offices. The ideal candidate will bring a blend of technical accounting expertise, adaptability, and a collaborative mindset to thrive in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Handle month-end financial processes, including journal entries, fixed asset management, and bank reconciliations, ensuring accuracy and timeliness.<br>• Collaborate with multiple regional offices to prepare annual financial reports and support audits as required.<br>• Maintain compliance with IFRS standards, particularly for leases, and ensure adherence to organizational policies.<br>• Provide critical support during the transition to new accounting systems, leveraging prior experience with tools like Workday.<br>• Work closely with interns and team members to oversee reconciliations, project deliverables, and day-to-day accounting tasks.<br>• Assist in preparing financial statements and reports for a not-for-profit organization that operates across different time zones.<br>• Contribute to process improvements by identifying opportunities for efficiencies and implementing best practices.<br>• Support the team during peak periods, such as month-end and year-end, with additional in-office days as needed.<br>• Utilize intermediate Excel skills to analyze data and create financial models that aid decision-making.<br>• Act as a point of contact for interdepartmental coordination, fostering a collaborative and respectful work environment.
We are looking for a skilled Business Intelligence (BI) Consultant to join our team on a long-term contract basis in London, Ontario. In this role, you will be instrumental in transforming raw data into meaningful insights by designing and implementing robust BI solutions. Your expertise will contribute to modernizing data systems and improving decision-making processes for our organization.<br><br>Responsibilities:<br>• Develop and maintain data visualization tools and dashboards using Power BI to support business objectives.<br>• Collaborate with stakeholders to gather requirements and translate them into effective BI solutions.<br>• Design, build, and optimize data warehouses to ensure efficient data storage and retrieval.<br>• Integrate and manage data from multiple sources, including Sage and QuickBooks, into centralized systems.<br>• Ensure data accuracy and integrity through thorough analysis and cleansing techniques.<br>• Contribute to the modernization of data systems, including potential migration to cloud-based platforms.<br>• Utilize tools like Atlassian Jira to manage project tasks and ensure timely delivery of BI solutions.<br>• Apply expertise in BusinessObjects and Cognos technologies to create comprehensive reports.<br>• Stay updated on the latest BI technologies and trends to continuously improve processes and solutions.<br>• Provide training and support to team members on BI tools and methodologies.
<p>Our well established manufacturing client located in the Kawarthas' is looking for their next Costing Manager to help support their Accounting Team and growing organization and you will working in great work environment that promotes work/life balance and with a supportive Manager </p><p><br></p><p>Key Functions:</p><p><br></p><p>• Support month-end and year-end closing activities related to cost and inventory accounting</p><p>• Drive budgeting, forecasting and financial analysis related to costs.</p><p>• Provide cost analysis for pricing decisions, product line profitability, and margin improvement.</p><p>• Develop, implement and monitor cost standards for products and operations.</p><p>• Conduct BOM and routing reviews to align with actual production processes</p><p>• Track inventory movements and ensure accurate costing of WIP and finished Goods</p><p>• Support Sales Analyst with development of a Pricing Calculator</p><p><br></p>
We are looking for a skilled UKG Implementation Consultant to join our team on a contract basis in London, Ontario. In this role, you will play a key part in supporting and optimizing ERP and CRM systems to meet business needs. Your expertise will contribute to ensuring seamless system integration, effective collaboration, and robust training for end users.<br><br>Responsibilities:<br>• Develop and execute test cases for NetSuite modules, including Order-to-Cash (O2C), Demand-to-Build (D2B), and Procure-to-Pay (P2P), ensuring alignment with business requirements.<br>• Maintain a centralized repository for workflows, test results, training materials, exceptions, and customization documentation.<br>• Collaborate with vendors to communicate business requirements effectively and ensure timely resolution of tasks, even in cases of team changes.<br>• Design and deliver tailored training sessions to support user adoption of new systems and workflow processes.<br>• Identify appropriate stakeholders for technical discussions, organize meetings, and document key decisions and action items.<br>• Take ownership of assigned tasks, ensuring timely follow-ups and accountability for ongoing actions.<br>• Adapt to evolving project requirements, such as learning new technologies or processes independently.<br>• Monitor and troubleshoot integrations between NetSuite and other systems, ensuring they function seamlessly.<br>• Coordinate with IT teams to address system access issues and ensure smooth cross-team communication.<br>• Identify areas for process improvement and work with vendors to implement system enhancements.
