80 results for Customer Service Manager in St. Catharines, ON

Credit/Collections Supervisor/Manager

Markham, ON
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating new customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers’ credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Strong customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed environment. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required.
2026-04-28T14:53:42Z

Accounts Receivable Specialist

Toronto, ON
remote
Contract / Temporary
26.00 - 28.00 CAD / Hourly
We are looking for an Accounts Receivable Specialist to join a financial services team on a Long-term Contract assignment. This fully remote role is well suited to someone who brings hands-on experience in cash applications, works carefully with financial data, and is comfortable following established controls in a public company environment. The successful candidate will support daily payment posting, invoicing, and account maintenance while using Excel and ERP tools to keep records accurate and up to date. Responsibilities:• Record and apply incoming payments, including credit card transactions, by reviewing bank and processor reports and updating the appropriate records in the system.• Prepare and issue invoices while maintaining accuracy across customer accounts and supporting steady day-to-day receivables activity.• Review account details for completeness, resolve discrepancies, and help maintain strong internal controls and audit-ready documentation.• Track correspondence received through shared mailboxes and maintain simple logs or status trackers to ensure requests are organized and followed up promptly.• Use Excel functions such as pivot tables, VLOOKUP, XLOOKUP, filtering, and sorting to analyze receivables information and support reporting needs.• Assist with account reconciliations and investigate variances by applying sound judgment and strong attention to detail.• Work within established procedures to complete tasks consistently, accurately, and in line with financial governance requirements.• Collaborate with internal stakeholders to support billing, payment processing, and customer account inquiries in a thorough manner.
2026-05-07T13:33:46Z

Help Desk/Desktop Support Analyst

Toronto, ON
onsite
Contract / Temporary
30.00 - 40.00 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Toronto, Ontario. This Long-term Contract opportunity is suited to someone who enjoys resolving hardware, software, and access issues while delivering a high standard of customer service across desk-side and service desk environments. The successful candidate will support a range of technologies, contribute to reliable day-to-day operations, and help maintain a stable and efficient user computing experience. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues received through service desk channels and in-person support requests. • Diagnose and resolve problems involving Microsoft environments, Mac computers, Android devices, and common business applications to minimize user downtime. • Configure, deploy, and maintain end-user hardware, including workstations, monitors, printers, and related accessories across the organization. • Administer user accounts, permissions, and access requests within Active Directory while following established security and support procedures. • Support connectivity and infrastructure-related incidents involving Cisco and Citrix technologies, escalating complex issues when required. • Perform desk-side troubleshooting for operating system, software, and device-related concerns, ensuring timely and thorough resolution. • Record incidents, service requests, resolutions, and follow-up actions accurately within the ticketing system to maintain clear support documentation. • Assist with technology rollouts, workstation refreshes, and other operational IT initiatives that improve the end-user support environment.
2026-05-04T16:48:42Z

Credit Analyst

Brampton, ON
onsite
Contract / Temporary
27.00 - 30.00 CAD / Hourly
We are seeking a detail-oriented Credit & Collections Analyst to join our client in Brampton, Ontario on a contract basis. This role is ideal for someone who thrives in a fast-paced, high-volume environment and has hands-on experience managing the full credit lifecycle, from credit review to collections and account resolution. The successful candidate will play a key role in assessing customer credit risk, managing credit holds and releases, and driving collections activity to support cash flow and minimize exposure. Responsibilities:• Review and assess customer credit applications, payment history, and financial information to support timely credit decisions in a high-volume setting• Establish, monitor, and adjust credit limits in line with company policies and risk tolerance• Place accounts on credit hold and manage timely release based on payment activity and risk evaluation• Manage full-cycle collections for a high-volume portfolio, including making collection calls and following up on overdue accounts• Apply high volumes of customer payments (cheques, EFTs, wire transfers) accurately and reconcile accounts as needed• Investigate and resolve billing discrepancies efficiently while working cross-functionally with internal teams and customers• Maintain accurate and up-to-date records in the ERP system, including detailed collection notes and account updates• Monitor aging reports and proactively address delinquent accounts to reduce outstanding receivables• Collaborate with sales, customer service, and finance teams in a fast-paced environment to support account management• Prepare Excel-based reports to track receivables, aging trends, and credit exposure• Contribute to process improvements to enhance efficiency within a high-volume credit and collections function
2026-04-27T14:38:46Z

Sales Operations Specialist- Finance and Leasing

Milton, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
The Sales Operations Specialist plays a key internal support role within the captive finance division, partnering closely with sales, finance, and operations teams. This role is responsible for supporting lease and finance transactions from quote to funding, maintaining CRM and ERP systems, assisting with accounting and invoicing activities, and providing responsive customer service. The ideal candidate will bring strong analytical skills, attention to detail, and prior experience in a leasing, banking, or financial services environment. Key Responsibilities<ul><li>Prepare and compile lease and finance quotes and term sheets to support new and existing business</li><li>Enter and maintain accurate opportunity, customer, and deal data within the CRM system</li><li>Manage and track sales leads, ensuring timely follow-up and proper documentation</li><li>Post cash receipts, perform journal entries, and support general accounting activities</li><li>Run invoices and process transactions within lease/finance management or ERP systems</li><li>Provide inbound customer support, responding to inquiries related to billing, documentation, and account status</li><li>Coordinate with insurance providers to obtain plates and required documentation</li><li>Support sales and finance teams with reporting, reconciliation, and administrative tasks</li><li>Ensure data accuracy and compliance throughout the lease and sales lifecycle</li><li>Assist with continuous improvement of sales and finance processes</li><li>Perform other related duties as assigned</li></ul>
2026-04-22T15:13:51Z

Logistics Coordinator

Mississauga, ON
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you. Key Must-Haves<ul><li>Hands-on experience in a 3PL environment – transportation, freight brokerage, dispatch, or carrier coordination</li><li>Experience managing both inbound and outbound shipments</li><li>Direct experience working with carriers (scheduling, tracking, issue resolution)</li></ul> Responsibilities<ul><li>Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels</li><li>Monitor and track freight movements from dispatch to delivery, proactively resolving delays or issues</li><li>Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels</li><li>Work closely with carriers, brokers, warehouse teams, and customer service to ensure timely and accurate order fulfillment</li><li>Maintain accurate shipment data in logistics and transportation systems, providing real-time updates to stakeholders</li><li>Support inventory management through discrepancy reconciliation and cycle counts</li><li>Communicate shipment status, delays, and exceptions clearly to customers and internal teams</li><li>Assist with carrier selection, rate negotiations, and continuous improvement initiatives</li><li>Ensure compliance with transportation regulations, health & safety standards, and company policies</li></ul>
2026-05-07T17:04:02Z

Senior Staff Accountant

London, ON
onsite
Permanent
80000.00 - 120000.00 CAD / Yearly
We are assisting our client, a full‑service public accounting firm based in London, Ontario, with hiring an experienced Senior Staff Accountant or junior Manager to join their team. This position is suited to a designated accountant who brings strong assurance and tax expertise, along with the ability to manage files efficiently and deliver high-quality client service. The successful candidate will contribute sound judgment, clear communication, and a collaborative approach while supporting complex accounting engagements. Responsibilities:<ul><li>Lead and support assurance engagements for a range of clients, ensuring work is completed accurately and in accordance with industry standards.</li><li>Build and maintain strong client relationships, regularly assessing satisfaction and identifying opportunities to add value.</li><li>Maintain proactive communication with clients throughout the year, acting as a key point of contact.</li><li>Lead and execute fieldwork, providing regular engagement updates to leadership while managing and developing junior staff.</li><li>Adapt audit and accounting approaches to evolving client needs and business environments.</li><li>Apply a strong understanding of complex accounting and auditing standards to deliver practical, client-focused solutions.</li><li>Leverage technology to enhance efficiency, support knowledge sharing, and continuously improve service delivery.</li><li>Commit to ongoing professional development to deepen technical expertise and stay current with industry standards.</li><li>Prepare and review notice to reader, review engagement files, financial statements, and both personal and corporate tax returns.</li></ul>
2026-05-06T13:48:50Z

Payroll Supervisor/Manager

Kitchener, ON
onsite
Contract / Temporary
60.00 - 65.00 CAD / Hourly
We are looking for a Payroll Supervisor/Manager to join a team in Ontario on a long-term contract basis. In this role, you will provide day-to-day leadership for payroll operations, support a high-volume multi-payroll environment, and help maintain accurate, compliant processing for employees across several payroll groups. This opportunity is well suited to a payroll specialist who brings strong supervisory experience, sound technical knowledge, and a service-focused approach to working with internal stakeholders. Responsibilities:• Lead the daily workflow of the payroll function, guiding and supporting a team of Payroll Administrators to ensure smooth and consistent operations.• Coach team members on payroll practices, legislative requirements, and internal policies while providing hands-on technical direction and ongoing training.• Review and authorize bi-weekly payroll processing across 13 distinct payroll groups, ensuring deadlines are met and records are accurate.• Partner with Payroll and Human Resources teams on special initiatives and implementation work that affects payroll processes and service delivery.• Respond promptly to inquiries from employees and external service providers, delivering clear information and a high standard of client service.• Support year-end and monthly financial activities by assisting with payroll accruals, account reconciliations, and related journal entries.• Create, update, and maintain payroll procedures, reference documentation, and operating manuals to promote consistency and compliance.• Act as a back-up resource for Payroll Administrators and provide additional support during peak periods or complex processing cycles.• Contribute to other payroll-related assignments and operational priorities as required.
2026-04-30T20:04:16Z

IT Support Engineer

Etobicoke, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
This role would require 5-days in office and our client is based in Etobicoke. We are looking for an IT Support Engineer to provide dependable technical assistance to employees in Etobicoke, Ontario. This role is suited to someone who enjoys solving a wide range of desktop and user support issues, delivering responsive service both on-site and remotely, and helping staff stay productive with minimal disruption. The successful candidate will combine strong troubleshooting ability with a detail-oriented, customer-focused approach in a fast-moving environment. Responsibilities:• Deliver front-line technical support to end users through in-person and remote channels, resolving day-to-day IT issues efficiently.• Investigate and fix problems affecting computers, applications, connectivity, and workplace technology using a practical, hands-on approach.• Set up, configure, and roll out laptops and mobile devices to support new and existing employees.• Maintain user productivity by supporting Microsoft 365 applications, including Outlook, Teams, Excel, and Word.• Provide assistance with office printing and local network-connected devices, ensuring reliable operation across the workplace.• Monitor, update, and manage endpoints through tools such as Microsoft Intune and ManageEngine.• Record, prioritize, and close support requests in Jira while keeping accurate documentation of actions taken.• Support employee onboarding and offboarding by preparing equipment, managing access, and coordinating required technical tasks.• Assist with foundational infrastructure support, including connectivity checks, workstation troubleshooting, and Wi-Fi-related issue resolution.• Follow up with users after service delivery to confirm issues have been fully addressed and expectations have been met.
2026-04-30T15:33:46Z

Accounts Receivable Supervisor/Manager

North York, ON
onsite
Contract to Hire
35.00 - 40.00 CAD / Hourly
We are looking for an experienced Accounts Receivable Supervisor/Manager to join our team in North York, Ontario. In this role, you will oversee the accounts receivable operations, ensuring accuracy, compliance, and efficiency in all related processes. This is a contract position, offering an excellent opportunity for growth and long-term collaboration. Responsibilities: • Lead and manage the accounts receivable team, providing guidance and support to ensure high performance. • Oversee billing processes, ensuring invoices are accurate and delivered promptly. • Monitor and optimize collection procedures to maintain timely payments and minimize outstanding balances. • Utilize accounting software systems such as 3M, ADP, and Concur to streamline financial operations. • Collaborate with customer service teams to address client inquiries and resolve disputes effectively. • Prepare regular financial reports, providing insights into receivables and collection trends. • Ensure compliance with company policies and applicable regulations in all accounts receivable activities. • Implement and maintain CRM systems to enhance customer relationship management. • Identify opportunities for process improvements and drive initiatives to enhance operational efficiency. • Train and mentor team members to develop skills and improve overall performance.
2026-04-14T18:44:22Z

Senior Manager - Financial Planning & Analysis

St. Catharines, ON
remote
Permanent
100000.00 - 120000.00 CAD / Yearly
Our client is a fast-growing, private equity–backed organization with 20+ locations across Canada. As they continue to scale nationally, they are investing in the growing finance team to support data-driven decision-making, operational excellence, and sustainable growth. The Senior Manager, FP& A is a high-impact leadership role responsible for driving budgeting, forecasting, financial modeling, and performance reporting across the organization. Reporting to the Director of Finance, this role partners closely with regional operations, corporate leaders, and executive stakeholders to deliver insights that directly influence business outcomes. This position offers significant exposure to senior leadership, meaningful influence across the organization, and clear runway for career progression as the company continues to grow through organic expansion and M& A. Why This Role<ul><li>Company Growth: Join a rapidly scaling, private equity–backed platform with national reach and an active growth agenda</li><li>Career Progression: Opportunity to evolve into broader finance leadership as the organization matures</li><li>Collaboration: Work closely with Operations, IT, Sales, and Executive teams in a true business-partner role</li><li>Impact: Finance is viewed as a strategic enabler, not a back-office function</li></ul>Key Responsibilities<ul><li>Partner with the Director of Finance to lead the annual budget and forecast process across a growing number of branches and corporate functions</li><li>Develop rolling forecasts incorporating operational inputs, regional trends, and market dynamics</li><li>Align financial plans with strategic priorities and deliver clear variance analysis to leadership</li><li>Prepare and present monthly P& L reporting, dashboards, and executive reporting packages</li><li>Analyze financial and operational performance to identify key drivers, risks, and opportunities</li><li>Act as a trusted advisor, collaborating with Regional VPs, GMs, and functional leaders to improve profitability and cost discipline</li><li>Champion pricing, job costing, and margin analysis, including governance and ongoing evaluation of pricing strategies</li><li>Lead and support financial modeling for growth initiatives, operational improvements, and strategic investments</li><li>Contribute to capital planning, productivity initiatives, and enterprise-wide cost optimization efforts</li><li>Enhance FP& A processes to improve accuracy, scalability, and speed as the business grows</li><li>Support financial aspects of M& A, including valuation, integration modeling, and post-acquisition tracking</li></ul>
2026-04-21T14:44:30Z

Senior Accountant

Welland, ON
onsite
Permanent
85000.00 - 95000.00 CAD / Yearly
We are seeking a Senior Accountant to join our client's Controlling team. Our client is a global, publicly traded manufacturing organization in the Niagara Region. This role plays a critical part in ensuring the financial integrity and statutory compliance of the Canadian legal entity. You will work closely with regional shared service teams, local business partners, and operations -- making this an ideal opportunity for a finance professional who thrives in a highly collaborative, onsite environment and is eager to learn, grow, and build a long-term career within a global organization. This is a hands-on role offering exposure to complex accounting matters, cross-border collaboration, and meaningful interaction with business and finance leadership. Why Join <ul><li>Onsite collaboration: Be part of a dynamic, in‑office finance team that values real-time problem solving, mentorship, and cross-functional partnership</li><li>Career growth: Gain exposure to global operations, leadership teams, and complex accounting topics within a public company environment</li><li>Learning & development: Support for professional accounting designation, continuous learning, and hands-on experience with IFRS, statutory reporting, and audits</li><li>Global impact: Collaborate with international colleagues and shared service teams while supporting Canadian entities within a global footprint</li></ul>Key Responsibilities<ul><li>Ensure accurate and timely financial accounting and reporting, including local statutory reporting</li><li>Execute and oversee period-end close processes, ensuring timeliness and accuracy</li><li>Review outputs prepared by shared service teams, ensuring completeness and accuracy</li><li>Perform and review balance sheet reconciliations and support action plans for open items</li><li>Provide input for judgmental journal entries during period-end processes</li><li>Oversee billing and customer invoicing activities performed by shared services</li><li>Act as a key interface between shared services and local business teams to resolve escalations and clarify financial transactions</li><li>Support resolution of escalated supplier inquiries</li><li>Provide ad hoc financial analysis and support to the business</li><li>Ensure full compliance with company control frameworks, accounting standards, and policies</li><li>Drive and support continuous improvement initiatives</li><li>Assist with preparation of corporate tax filings, including supporting schedules and working papers</li><li>Prepare tax returns and related documentation</li><li>Support external and internal audits through preparation of audit schedules and documentation</li></ul>
2026-05-04T14:53:42Z

Family Law Associate

Toronto, ON
onsite
Permanent
120000.00 - 135000.00 CAD / Yearly
Robert Half Canada is seeking a motivated and detail-oriented Family Law Associate on behalf of a respected legal firm. This role offers the opportunity to make a meaningful impact within a supportive and collaborative team, working on a diverse range of family law matters. Responsibilities:• Represent clients in family law matters, including divorce, child custody, spousal support, and property division.• Conduct thorough legal research and draft high-quality pleadings, motions, and agreements.• Provide strategic legal advice to clients, ensuring their rights and interests are protected.• Attend court hearings, mediations, and settlement conferences to advocate for clients effectively.• Collaborate with colleagues and support staff to deliver exceptional client service.• Manage case files efficiently, ensuring deadlines are met and documentation is accurate.• Stay informed about changes in family law legislation and apply them to case strategies.• Participate in firm meetings and contribute to the development of best practices.• Build and maintain strong client relationships through clear communication and attention to detail.
2026-04-09T13:13:46Z

Finance Manager

Hamilton, ON
onsite
Permanent
90000.00 - 100000.00 CAD / Yearly
Due to exciting growth within the organization, our client is adding a new Finance position. Reporting to the Senior Director, Finance, the Finance Manager plays a key role in supporting financial reporting, analysis, controls, and planning across a blended not‑for‑profit and for‑profit organization focused on advancing the scientific community. This is an excellent opportunity for a designated CPA or CPA student seeking progressive, hands‑on experience in a hybrid work environment while contributing to an organization with a meaningful healthcare and research mission. The role provides exposure aligned with CPA Canada practical experience requirements and offers long‑term growth potential as the organization continues to scale. Key Responsibilities<ul><li>Assist with monthly, quarterly, and annual financial reporting for multiple entities</li><li>Maintain general ledger accuracy, including journal entries, reconciliations, and working papers</li><li>Prepare and maintain capital asset registers and depreciation schedules</li><li>Support year‑end audit and tax processes and liaise with external auditors</li><li>Assist in budgeting, forecasting, and variance analysis</li><li>Prepare management reporting, dashboards, and KPIs</li><li>Analyze financial and operational performance and provide actionable insights</li><li>Support financial reporting for externally funded programs and partner organizations</li><li>Provide backup bookkeeping and close support as required</li><li>Identify opportunities for process improvement, automation, and system efficiencies</li></ul>Why Join<ul><li>CPA mentorship and qualifying experience across core technical competencies</li><li>Hybrid flexibility for work‑life balance</li><li>Opportunity to support and give back to the community</li><li>Broad exposure across not‑for‑profit and commercial entities</li><li>Strong long‑term career growth potential</li></ul>CPA Supervision & DevelopmentThis role is supervised and mentored by a qualified CPA and is structured to support progressive responsibility and professional judgment across financial reporting, management accounting, budgeting, internal controls, and audit support, consistent with CPA Canada experience requirements.
2026-04-28T13:48:44Z

Tax Director

Toronto, ON
onsite
Permanent
160000.00 - 190000.00 CAD / Yearly
We are looking for an experienced Tax Director to join a growing client in Toronto, Ontario. This role will oversee complex tax compliance activities, guide clients through audit matters, and provide strategic tax, retirement, and estate planning insight. The successful candidate will combine strong technical knowledge with a client-focused approach to deliver accurate, timely, and practical solutions. Responsibilities:• Direct the delivery of tax compliance engagements for a portfolio of clients, including oversight of filings and responses related to tax authority reviews and audits.• Examine financial statements and a range of tax returns, including personal, corporate, trust, partnership, foundation, and information filings, while maintaining quality and process control.• Investigate complex tax questions using recognized research platforms and source materials to support client recommendations and internal advisory discussions.• Contribute to enhancements in tax compliance workflows by identifying opportunities to improve efficiency, accuracy, and consistency.• Provide technical guidance on tax matters connected to financial planning, retirement strategies, and estate considerations, and support the development of client-facing materials.• Build and strengthen client relationships by ensuring advice and service delivery align with client objectives, regulatory expectations, and agreed timelines.• Assess financial data, net worth information, tax documents, and investment reporting to identify planning considerations and support informed recommendations.• Lead quarterly reporting activities, including performance-related calculations, coordination of investment manager information, and preparation of tailored client deliverables.• Prepare client analyses and projections using planning tools such as cash flow models, financial independence assessments, and multi-generational wealth scenarios.
2026-04-28T14:18:44Z

Accounting Manager

St. Thomas, ON
onsite
Permanent
90000.00 - 120000.00 CAD / Yearly
Our client is hiring an Accounting Manager to lead day-to-day accounting operations and support financial accuracy, compliance, and continuous improvement across the business in a multi-entity environment. This role partners closely with finance leadership and operational stakeholders and oversees an accounting team. The Accounting Manager is responsible for managing and leading the daily operations of the accounting function, ensuring workflows align with organizational standards, timelines, and internal controls. This position plays a key role in financial reporting, budgeting, compliance, and team leadership across multiple entities and jurisdictions. Key Responsibilities:<ul><li>Lead, manage, and develop a multi-location accounting team</li><li>Ensure timely and accurate preparation of monthly, quarterly, and annual financial statements</li><li>Oversee the preparation, analysis, and monitoring of budgets and forecasts</li><li>Analyze financial and operational data to assess performance at both the company and business-unit levels</li><li>Partner with department leaders to support cost management, projects, and business initiatives</li><li>Identify and implement process improvements to enhance efficiency, consistency, and accuracy</li><li>Maintain appropriate documentation for processes, procedures, controls, and key decisions</li><li>Monitor regulatory and legislative changes and support ongoing compliance</li><li>Liaise with external advisors related to accounting, tax, and audit matters as required</li><li>Manage, coach, mentor, and support a team of employees</li><li>Act as a finance subject matter expert on cross-functional projects and initiatives</li><li>Provide leadership support to accounts payable and accounts receivable teams when needed</li><li>Perform other duties as assigned by finance leadership</li></ul>
2026-04-21T16:18:44Z

Collections Specialist

Markham, ON
onsite
Contract / Temporary
27.31 - 31.63 CAD / Hourly
We are looking for a Collections Specialist to join our team in Markham, Ontario on a Contract basis. This position will oversee credit and collections activities, support the accurate assessment of customer accounts, and help maintain strong cash flow through timely follow-up and account reconciliation. The role works closely with customers, sales partners, and internal stakeholders to resolve credit-related matters while balancing risk management with a high standard of customer service. Responsibilities: • Lead day-to-day credit and collections operations, guiding team priorities and monitoring performance against short- and long-term targets. • Review new customer accounts to assess financial risk and establish suitable credit terms and exposure limits. • Monitor existing accounts on an ongoing basis, updating credit limits and making informed decisions on orders that exceed approved thresholds. • Oversee the reconciliation of key retail accounts and investigate outstanding deductions to support accurate account balances. • Maintain compliance with credit insurance requirements, including timely reporting and updates through the appropriate portals. • Partner with customers, sales representatives, and internal management to address collection issues and resolve account concerns efficiently. • Direct collection efforts to improve recovery of overdue receivables while preserving positive business relationships. • Analyze account trends and reporting data using tools such as Excel and Power BI to support decisions and highlight areas of risk or opportunity.
2026-04-28T15:38:42Z

Technical Support Analyst

Toronto, ON
onsite
Permanent
68000.00 - 75000.00 CAD / Yearly
This job posting is for a current vacancy with our client. In this role, you will be joining a well-established professional services firm. You will be a part of a large IT team, and help manage the IT infrastructure in their Toronto office. What you will do and how you will make an impact … <ul><li>Provide user support for Office 365 and Windows products.</li></ul> <ul><li>Provide support for Tier 1 - Tier 2 issues. You will diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li></ul> <ul><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li></ul> <ul><li>Track equipment assignments and maintain accurate records in inventory systems.</li></ul> <ul><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li></ul> <ul><li>Document processes and issues and manage their inventory.</li></ul> <ul><li>Onboard and offboard users and manage user accounts and access.</li></ul> Why we are excited about you … <ul><li>You are an excellent communicator and have experience working with non-technical users.</li></ul> <ul><li>You are proactive and curious, and are eager to learn.</li></ul> <ul><li>You are an IT generalist and enjoy having a variety of work and responsibilities.</li></ul>
2026-04-20T17:23:44Z

Project Manager

North York, ON
onsite
Permanent
100000.00 - 150000.00 CAD / Yearly
We are looking for an experienced Project Manager to oversee industrial racking and storage initiatives from project launch through final completion in Ontario. This position is well suited to a senior individual with strong attention to detail who can balance client communication, technical coordination, site execution, and commercial performance across several active projects. You will play a central role in aligning internal teams, vendors, and field personnel to deliver safe, high-quality outcomes that meet schedule and budget expectations. Responsibilities: • Direct several projects at once, guiding each assignment from initial turnover through design coordination, purchasing, installation, inspection, and closeout. • Build and maintain detailed project plans covering timelines, staffing needs, costs, and potential risks to support reliable execution. • Act as the main contact for clients and project partners, addressing updates, changes in scope, and issues with clear and precise communication. • Work closely with engineering and technical teams to review drawings, structural details, permit documentation, and installation requirements for completeness and accuracy. • Coordinate effectively with sales, operations, suppliers, subcontractors, and site crews to keep work progressing smoothly between stages. • Monitor field activities through site visits and progress reviews, ensuring workmanship, productivity, and final deliverables meet project expectations. • Champion safe work practices by reinforcing occupational health and safety standards and site-specific compliance requirements. • Oversee project financial performance by tracking budgets, forecasts, purchasing decisions, change orders, and invoicing throughout the project lifecycle. • Prepare regular updates on milestones, schedule status, commercial results, and delivery risks for internal and external stakeholders.
2026-05-11T20:29:02Z

Project Manager

Toronto, ON
onsite
Contract / Temporary
39.59 - 45.84 CAD / Hourly
We are looking for an experienced Project Manager to oversee complex delivery initiatives in Toronto, Ontario. This Long-term Contract opportunity is suited to someone who can guide multiple workstreams across client-facing engagements while balancing structured project governance with Agile ways of working. The successful candidate will bring strong leadership, sound judgement, and the ability to keep teams aligned in fast-moving environments. Responsibilities: • Direct several simultaneous projects, ensuring priorities, timelines, and delivery expectations remain coordinated across internal and client-facing work. • Build and manage detailed delivery roadmaps, including schedules, milestone plans, interdependencies, and reporting materials for governance reviews. • Oversee scope, budget, quality, risk, and issue management to keep projects on track and support successful outcomes. • Lead project execution within hybrid delivery models, applying traditional project controls while supporting iterative Agile delivery where appropriate. • Run key team ceremonies such as sprint planning sessions, daily check-ins, reviews, and retrospectives to maintain momentum and team alignment. • Work closely with Business Analysts and delivery teams to refine backlogs, confirm readiness of upcoming work, and support effective prioritization. • Monitor performance indicators and project data to provide transparency, identify improvement opportunities, and strengthen delivery consistency. • Build strong relationships with clients and stakeholders by translating business needs into practical delivery plans and managing communications proactively. • Contribute to Agile adoption and broader delivery improvement efforts by coaching teams, sharing best practices, and supporting the development of standards and playbooks.
2026-05-11T18:28:59Z

Receptionist

Toronto, ON
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
The OpportunityOur client is seeking a confident, professional, and highly organized Receptionist and Office Coordinator to serve as the face of the organization and support the smooth day-to-day operations of its Toronto office. This opportunity is ideal for a proactive, self-directed professional who thrives in a fast-paced environment, anticipates needs, and takes ownership of administrative operations. The successful candidate will be a versatile administrative generalist who is comfortable managing a broad range of responsibilities and providing support wherever needed. This is a fully onsite position, Monday through Friday, and requires a consistent in-office presence as the first point of contact for visitors, clients, and employees. In addition to core reception responsibilities, this role will also support travel coordination, office purchasing, basic IT coordination, banking-related tasks, and event planning. The ideal candidate will bring a polished and professional presence, strong organizational skills, and the ability to work independently with minimal supervision. Key Responsibilities<ul><li>Greet and welcome visitors, clients, and staff in a warm and professional manner.</li><li>Maintain a clean, organized, and welcoming reception area and common spaces.</li><li>Manage incoming and outgoing mail, courier packages, and deliveries.</li><li>Act as the primary point of contact for day-to-day office needs and general inquiries.</li><li>Monitor office supplies inventory and coordinate purchasing as required.</li><li>Arrange office maintenance requests and liaise with building management when needed.</li><li>Prepare meeting rooms, including audiovisual setup, readiness checks, and post-meeting tidying.</li><li>Coordinate travel arrangements for staff, including flights, accommodations, and transportation.</li><li>Provide first-level support for basic IT-related needs.</li><li>Liaise with external IT vendors regarding equipment setup, troubleshooting, and technology purchases.</li><li>Assist with light banking duties, including preparing deposits, collecting company cheques, and handling occasional in-branch transactions.</li><li>Maintain accurate records of receipts and general office expenses.</li><li>Support the planning and execution of internal and external events, including team functions, client meetings, and company gatherings.</li><li>Coordinate catering, room setup, logistics, and vendor communications for meetings and events.</li></ul>
2026-05-01T18:38:39Z

Accounts Receivable Specialist

Mississauga, ON
onsite
Contract / Temporary
21.00 - 23.00 CAD / Hourly
We are looking for an Accounts Receivable Specialist to join our team in Mississauga, Ontario on a contract basis. This position focuses on supporting day-to-day receivables operations, including invoice follow-up, payment processing, account reconciliation, and customer account support. The successful candidate will work closely with internal teams to address billing concerns, monitor invoice activity, and help maintain accurate financial records. Responsibilities:• Manage invoice submissions through customer portals and monitor their progress to confirm whether items have been accepted or declined.• Maintain accurate records of portal activity, including submitted, approved, and rejected invoices, using internal systems and Excel-based tracking tools.• Investigate and resolve invoice issues arising from customer portal requirements or processing discrepancies.• Partner with customer care and sales teams to address billing questions, payment concerns, and account-related disputes.• Carry out daily cash application tasks to ensure incoming payments are applied correctly and on time.• Process cheque deposits through a scanning system and record payments received by cheque, credit card, and other methods in the ERP platform.• Reconcile customer balances regularly and support the release of orders when account status permits.• Support ongoing reporting related to portal-submitted invoices and contribute to accounts receivable analysis.• Assist with milestone and proforma invoicing activities, as well as collections support for an affiliated business unit.
2026-05-06T14:23:46Z

Accountant

Markham, ON
onsite
Permanent
65000.00 - 80000.00 CAD / Yearly
We are looking for a meticulous Accountant to join our team in Markham, Ontario. This role is ideal for individuals who excel in managing financial transactions, ensuring accuracy in billing, and maintaining strong relationships with clients. Join us to contribute to the seamless operation of our accounting processes. Key ResponsibilitiesAccounts Receivable & Payable· Prepare and issue customer invoices accurately and on a timely basis· Apply customer payments and reconcile AR subledger to GL· Support collections and resolve billing discrepancies as needed· Assist with accounts payable processing, including invoice entry and payment preparation· Reconcile AR/AP subledgers and investigate variancesIntercompany Accounting· Record and reconcile intercompany transactions (AR/AP, cost allocations and settlements)· Ensure alignment of intercompany balances across entities on a timely basis· Assist with intercompany invoicing and monthly netting/settlement processes· Support investigation and resolution of intercompany discrepanciesGeneral Accounting & payroll· Prepare and post journal entries, including accruals, prepaids, and month-end adjustments· Maintain fixed asset records and depreciation schedules· Perform monthly balance sheet reconciliations and investigate variances· Assist in month-end and year-end close processes· Support payroll accounting entries and related reconciliationsFinancial Reporting & Support· Assist with preparation of financial statements and management reports· Support variance analysis versus budget and prior periods· Provide backup support across accounting functions as needed· Contribute to process improvements and documentation of accounting procedures
2026-04-17T13:48:45Z

Billing Clerk

Waterloo, ON
onsite
Contract / Temporary
19.08 - 22.09 CAD / Hourly
We are looking for a detail-oriented Billing Clerk to join our team in Waterloo, Ontario. In this long-term contract position, you will play a pivotal role in managing customer billing processes, ensuring accuracy, and streamlining operations within a high-tech engineering environment. This role offers an excellent opportunity to collaborate across departments and contribute to process improvements. Responsibilities: • Manage customer requests related to vendor onboarding, information requests, and portal trading relationships. • Document and refine end-to-end processes to enhance efficiency in portal registrations, collaborating with IT on system and process improvements. • Identify opportunities for automation and implement solutions to optimize billing workflows. • Work closely with internal teams, including Legal, Deal Desk, and Finance, to maintain accurate records for portal customers. • Resolve portal-related escalations in alignment with customer regulations and legal requirements. • Collaborate with Sales and Collections teams to address billing and collections issues, performing account reconciliations to meet month-end and quarter-end targets. • Respond to external inquiries regarding billing processes, internal controls, and policies with professionalism and clarity. • Ensure compliance with invoicing policies to uphold the company’s reputation and brand integrity. • Support acquisition integrations by working with project teams to meet billing-related objectives. • Take on additional tasks as required to fulfill the overall billing mandate effectively.
2026-04-16T15:48:41Z

Program Manager, Supply Chain

Burlington, ON
onsite
Contract / Temporary
110000.00 - 130000.00 CAD / Yearly
Title: Project Manager, Supply ChainLocation: Burlington, ONWork Model: Hybrid, 3 days onsiteDuration: 12 month contract (potential for extension)Pay: $110k to $130k (per annum) Position OverviewOur client is seeking a Project Manager, Supply Chain to support a fast-paced, cross-functional environment within retail, food service, grocery, restaurant, consumer packaged goods, or distribution-driven operations. This individual will manage a portfolio of projects tied to product launches, promotional initiatives, operational changes, and issue resolution, while helping ensure smooth execution across procurement, distribution, logistics, suppliers, and internal business partners.This role is ideal for someone who understands the pace and complexity of high-volume, customer-facing supply chain environments and can influence stakeholders across multiple functions to keep projects moving forward. The Project Manager will serve as a key liaison across teams, balancing execution, communication, risk management, and supply continuity.Key Responsibilities<ul><li>Lead day-to-day project workflows using established tools, processes, and governance standards.</li><li>Manage cross-functional supply chain initiatives related to product launches, limited-time or seasonal offerings, promotional programs, packaging or material changes, and operational issues.</li><li>Partner with procurement, logistics, distribution, suppliers, marketing, product development, and operations teams to support successful execution of business initiatives.</li><li>Anticipate project risks, identify delivery challenges, and coordinate solutions with internal and external stakeholders.</li><li>Support the lifecycle management of promotional or limited-duration SKUs, including item setup, pricing coordination, supplier communication, and supply readiness.</li><li>Monitor project status and communicate updates, risks, timelines, and milestones to leadership and key stakeholders.</li><li>Help ensure the right supply, materials, and partners are in place to support launches and ongoing operations.</li><li>Contribute to continuous improvement efforts, while maintaining compliance with internal policies and relevant regulations.</li></ul>
2026-05-11T20:23:45Z