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21 results for Desktop Support Analyst in Secondary

Desktop Support Analyst
  • Brampton, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.</p><p>• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.</p><p>• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.</p><p>• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.</p><p>• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.</p><p>• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.</p><p>• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.</p><p>• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.</p><p>• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.</p><p>• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization</p>
  • 2026-09-25T21:18:44Z
Desktop Support
  • Kenora, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • <p>Robert Half is looking to hire a Desktop Support specialist to join a company that is looking to expand their operations to continue making a difference in their community. This is posting is for an existing vacancy that is offering stability, growth and great work culture!</p><p><br></p><p>Please review the information below and apply if you are a good fit - Please be attentive to location!</p><p><br></p><p>Role: Desktop Support Analyst</p><p>Type: Full time Permanent </p><p>Location: Northern Ontario Region - Please inquire for more information </p><p>Compensation: $65k to $75.4k + 3 Weeks Vacation (Additional sick days) + 4 Day work weeks + Strong Benefits (100% coverage with RRSP) + Cell phone Expense + Mileage Expense</p><p><br></p><p>Requirements:</p><p>Core Technical Duties: Handle end-to-end network troubleshooting, manage Microsoft 365, Entra ID, and Intune administration, deploy Windows endpoints via Autopilot, and resolve or escalate support tickets within SLA guidelines.</p><p><br></p><p>Qualifications & Screening: Requires 2+ years of MSP or multi-client IT support experience, hands-on TCP/IP and networking expertise, a valid driver's licence, a clear criminal record check, and eligibility for law enforcement security screening.</p><p><br></p><p>Schedule & Perks: Standard Monday to Friday day shift with rotational on-call duties, offering an earned four-day work week post-probation and comprehensive benefits including health coverage, RRSP matching, and paid training.</p><p><br></p><p>Professional Expectations: Requires strong independent judgment for lone on-site work, excellent plain-language communication skills, meticulous ticket documentation, and deep respect for community protocols.</p><p><br></p>
  • 2026-10-01T11:58:44Z
Technical Analyst
  • Markham, ON
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning.<br><br>Responsibilities:<br>• Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions.<br>• Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards.<br>• Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations.<br>• Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution.<br>• Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected.<br>• Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action.<br>• Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities.<br>• Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness.<br>• Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
  • 2026-10-23T16:38:47Z
Technical Support Engineer: II
  • Toronto, ON
  • remote
  • Temporary
  • 30.00 - 40.00 CAD / Hourly
  • We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. <br> Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
  • 2026-10-19T15:28:46Z
Functional Business Analyst
  • Calgary, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p><strong>THE ROLE:</strong></p><p>Our client is seeking a Functional Business Analyst to support a critical NetSuite implementation during a key phase of the project lifecycle. Working closely with Finance, IT, and external implementation partners, you will help drive project execution, improve stakeholder communication, and ensure finance requirements are understood and incorporated as the organization prepares for go-live and subsequent optimization activities.</p><p><em>Key Responsibilities:</em></p><ul><li>Act as the primary liaison between Finance, IT, and implementation partners to facilitate effective communication and issue resolution</li><li>Support project planning, coordination, and execution to help keep deliverables on track</li><li>Provide a finance-focused perspective throughout the implementation process and identify gaps, risks, and improvement opportunities</li><li>Assist with user acceptance testing activities and help guide teams through final stages of implementation</li><li>Collaborate with stakeholders to document and enhance current-state and future-state business processes</li><li>Support the development and refinement of financial reports and reporting requirements</li><li>Help drive project completion while ensuring business objectives and finance needs are met</li><li>Contribute to post-implementation optimization initiatives and continuous improvement efforts</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a collaborative and solutions-oriented professional with a strong accounting foundation and hands-on ERP implementation experience. You thrive in fast-paced project environments, communicate effectively with both technical and non-technical stakeholders, and bring a practical, low-ego approach to problem solving. You are comfortable navigating ambiguity, influencing outcomes, and helping teams move projects forward while maintaining a focus on business value.</p><p><br></p><p><strong>WHAT'S ON OFFER?</strong></p><p>This is an exciting opportunity to play a meaningful role in a high-impact ERP initiative while partnering with cross-functional leaders across the organization. You'll be part of a collaborative environment where your expertise will directly influence project success and future optimization efforts. Our client offers a competitive hourly wage, the opportunity to work on a significant transformation project, and the potential to extend your impact beyond the initial implementation phase. Don’t delay, apply today!</p>
  • 2026-10-16T22:28:46Z
Lead CRM Analyst
  • Mississauga, ON
  • onsite
  • Permanent
  • 85000.00 - 95000.00 CAD / Yearly
  • <p>We are looking for an experienced Lead CRM Analyst to support and enhance enterprise application solutions in Mississauga. This role is suited to a detail-oriented individual who can bridge business needs and technical capabilities, improve CRM and ERP processes, and provide informed guidance on system functionality. The successful candidate will contribute to solution delivery, troubleshoot application issues, and help strengthen reporting, integrations, and user experience across connected platforms.</p><p><br></p><p>Responsibilities:</p><p>• Lead the functional analysis, configuration, and ongoing support of Microsoft Dynamics CRM within a broader enterprise applications environment.</p><p>• Work closely with business stakeholders to gather requirements, translate operational needs into system solutions, and recommend practical improvements.</p><p>• Investigate incidents and application issues, perform root-cause analysis, and develop both immediate fixes and longer-term corrective actions.</p><p>• Contribute to CRM and ERP implementation initiatives, including process mapping, testing, documentation, and user readiness activities.</p><p>• Support integration points between multiple business systems to help maintain reliable data flow and consistent application performance.</p><p>• Develop and refine reports, dashboards, and system insights that support business decision-making and operational visibility.</p><p>• Provide functional leadership on enhancement requests, system changes, and release activities while ensuring alignment with business priorities.</p><p>• Collaborate with technical teams, vendors, and internal users to resolve system limitations and improve overall application effectiveness.</p>
  • 2026-09-28T20:53:44Z
Sr. Financial Analyst
  • Brampton, ON
  • onsite
  • Temporary
  • 40.00 - 50.00 CAD / Hourly
  • <p><strong>Senior Financial Analyst</strong></p><p><strong>Brampton, ON </strong></p><p><strong>Working Arrangement: Onsite</strong></p><p><strong>Duration: 6-9 months </strong></p><p><strong> </strong></p><p>Our client in Brampton is seeking a <strong>Senior Financial Analyst</strong> to support a growing finance and accounting function within a midsize organization. This role will oversee <strong>3 direct-report analysts</strong> and partner closely with management to <strong>clean up existing processes, establish best practices, strengthen controls, and recommend SOP improvements</strong> across the department.</p><p><br></p><p>The ideal candidate brings a strong foundation in <strong>accounting and internal controls</strong>, with the ability to assess current workflows, implement checks and balances, and drive process improvement. An <strong>internal audit background</strong> is highly valued for this role.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of <strong>3 financial analysts</strong></li><li>Partner with the manager to evaluate current finance and accounting processes and identify opportunities for improvement</li><li>Establish and implement <strong>best practices</strong>, standardized workflows, and stronger process documentation</li><li>Review, modify, and recommend enhancements to <strong>standard operating procedures (SOPs)</strong></li><li>Strengthen internal controls and ensure appropriate <strong>checks and balances</strong> are in place</li><li>Support accounting operations with a strong focus on <strong>technical accounting and controls</strong></li><li>Assist with <strong>cash flow and treasury-related activities</strong> as a secondary area of responsibility</li><li>Work cross-functionally with stakeholders, including intercompany processes</li><li>Support ongoing and future ERP-related initiatives, including workflow enhancements and planned system migration projects</li><li>Analyze financial data and create reporting tools using <strong>Excel</strong>, including <strong>VLOOKUPs/XLOOKUPs, pivot tables, and related functions</strong></li><li>Help drive continuous improvement in AP workflow and broader finance systems processes</li></ul>
  • 2026-10-13T13:53:46Z
IT Generalist
  • Enoch, AB
  • onsite
  • Temporary
  • 23.00 - 26.00 CAD / Hourly
  • <p><strong>Overview</strong></p><p>Our Edmonton-based client is seeking an IT Generalist to provide comprehensive technical support across infrastructure, networking, end-user systems, and Microsoft 365 environments. This is a hands-on role supporting day-to-day IT operations across multiple locations, requiring strong troubleshooting skills and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Note: This role will be based in the client's primary office but will require travel to various building locations within the surrounding area.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day IT support for desktops, laptops, mobile devices, printers, and peripherals</li><li>Troubleshoot and resolve hardware, software, networking, and connectivity issues</li><li>Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint</li><li>Manage user accounts, permissions, onboarding, and offboarding activities</li><li>Deploy, configure, image, and maintain end-user devices</li><li>Support network infrastructure, including switches, wireless access points, routers, and internet connectivity</li><li>Troubleshoot wired and wireless networking issues within Cisco Meraki and Ubiquiti environments</li><li>Assist with network monitoring, system maintenance, and infrastructure upgrades</li><li>Respond to and resolve support tickets via phone, email, and onsite support</li><li>Maintain IT documentation, asset inventories, and knowledge base articles</li><li>Support multiple office locations and provide onsite technical assistance as needed</li></ul>
  • 2026-10-21T20:28:45Z
HRIS Analyst
  • Vancouver, BC
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>Our client, a highly diversified real estate development organization, is looking for a HRIS Analyst to lead the continuous improvement of its Workday environment.</p><p><br></p><p>This is an excellent opportunity for someone who wants to serve as the internal Workday expert and collaborate closely with teams across HR, Payroll, Finance, and broader business operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee Workday configuration, maintenance, enhancements, business processes, workflows, releases, and continuous improvement across HCM, Payroll, Recruiting, Time Tracking, Absence, and Compensation.</li><li>Manage Workday security, access, data integrity, privacy, and governance, including routine audits.</li><li>Develop and maintain reports, dashboards, calculated fields, and workforce analytics to support business decision-making.</li><li>Support Workday integrations, troubleshooting, testing, implementations, and enhancements in collaboration with internal teams and external partners.</li><li>Partner with stakeholders to translate business needs into scalable Workday solutions, provide training and support, and promote system adoption and best practices.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2026-10-14T17:18:47Z
IT Support Specialist
  • Ashcroft, BC
  • onsite
  • Temporary
  • 22.00 - 27.00 CAD / Hourly
  • <p>Robert Half is offering a contract opportunity for a IT Support Specialist in the interior of British Columbia, near Kamloops. The individual will be part of our clients IT team, providing first-line support to employees, addressing hardware, software, and network issues.</p><p><br></p><p>In addition, the IT Support Specialist will also be instrumental in setting up and configuring devices, maintaining user accounts, and collaborating with IT teams to implement system updates.</p><p><br></p><p>This 4-month contract position has the potential to extend, and includes free staff accommodation (private apartment, not shared).</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Offer first-tier IT support, resolving inquiries related to hardware, software, and network problems</li><li>Diagnose and troubleshoot technical issues, ensuring timely resolution or escalation to specialized IT teams</li><li>Set up and configure employee devices, such as laptops, desktops, mobile devices, and printers</li><li>Manage and maintain user accounts, access permissions, and security protocols</li><li>Collaborate with the IT team to implement system updates, migrations, and enhancements</li><li>Document IT processes, solutions, system configurations, and user guides to build a robust knowledge base</li><li>Monitor system performance and proactively address potential issues to minimize downtime</li><li>Support IT projects, including system rollouts and process automation initiatives</li><li>Develop training materials and provide user training for new systems and tools</li><li>Ensure systems adhere to security best practices and compliance requirements, implementing measures to protect sensitive information</li><li>Perform other job-related duties as assigned.</li></ul><p><br></p>
  • 2026-10-14T17:18:47Z
Senior Compensation Analyst, Total Rewards
  • Toronto, ON
  • onsite
  • Temporary
  • 45.00 - 55.00 CAD / Hourly
  • <p><strong>Downtown Toronto (Hybrid - 2 Days Onsite) | 4-6 Mon Contract</strong></p><p><br></p><p>Our client is seeking a highly analytical <strong>Senior Compensation Analyst</strong> to join their Total Rewards Centre of Excellence on a short-term contract assignment. This role is ideal for an experienced compensation professional who thrives in a fast-paced environment and brings deep expertise in compensation program design, financial modelling, job architecture, and market benchmarking.</p><p>Working closely with the Compensation COE and Talent Acquisition teams, you will provide strategic and operational support across compensation program design, complex compensation analysis, job evaluation, organizational grading, and compensation transformation initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead compensation analyses and develop recommendations related to salary structures, internal equity, job evaluations, retention challenges, and complex compensation decisions.</li><li>Design and enhance compensation and incentive programs aligned with business objectives and market practices.</li><li>Build and maintain detailed financial models, cost analyses, and scenario planning tools to assess the impact of compensation-related decisions.</li><li>Conduct compensation benchmarking and market pricing using leading survey sources.</li><li>Participate in compensation surveys and analyze market data to support compensation strategy and competitiveness.</li><li>Perform job evaluations and provide recommendations related to job architecture, grading, leveling, and organizational alignment.</li><li>Support ongoing job architecture and compensation structure transformation initiatives.</li><li>Conduct pay equity analyses and support compensation compliance across multiple regions and jurisdictions.</li><li>Develop business cases, presentations, and executive-level recommendations for HR and business leaders.</li><li>Partner closely with Talent Acquisition on offer analysis, market competitiveness reviews, and hiring recommendations.</li><li>Collaborate with Total Rewards, HR leadership, and business stakeholders to deliver practical, data-driven compensation solutions.</li></ul><p><br></p>
  • 2026-10-21T13:28:45Z
Business Systems Analyst
  • Edmonton, AB
  • remote
  • Temporary
  • - CAD / Hourly
  • <p><strong>Overview</strong></p><p>Our Edmonton-based client is seeking a Business Analyst to support process improvement and automation initiatives across the organization. The successful consultant will work closely with stakeholders to understand current business processes, document workflows, identify inefficiencies, and support the evaluation of potential automation and system solutions.</p><p><br></p><p>Current projects include documenting and improving timesheet-related processes, mapping workflows between project management and HR systems, reducing manual spreadsheet-based activities, and identifying opportunities to streamline operations through automation and technology. This role will focus primarily on business analysis, requirements gathering, process documentation, and stakeholder engagement, while collaborating with technical resources responsible for solution design and implementation.</p><p><br></p><p>This is an initial part-time contract requiring approximately 10-15 hours per week. The role is fully remote; however, consultants must be located in Edmonton to support occasional onsite meetings if required.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct stakeholder interviews and requirements-gathering sessions to understand business challenges, current processes, and operational goals.</li><li>Document current-state business processes, workflows, and business requirements.</li><li>Create process maps, workflow diagrams, and supporting documentation.</li><li>Analyze business processes and identify opportunities for efficiency improvements, automation, and process optimization.</li><li>Support the development of future-state process recommendations and business requirements for proposed solutions.</li><li>Assist with data gathering, research, and evaluation of business and technology solutions.</li><li>Collaborate with technical teams to communicate requirements and support implementation activities.</li><li>Participate in testing, validation, and user acceptance activities as needed.</li><li>Provide regular project updates and maintain project documentation.</li></ul>
  • 2026-10-21T16:18:45Z
Payroll Analyst
  • North York, ON
  • onsite
  • Permanent
  • 95000.00 - 118000.00 CAD / Yearly
  • Senior Payroll Accounting & Reporting Analyst Position Summary We are seeking an experienced Senior Payroll Accounting & Reporting Analyst to oversee payroll accounting activities, reconciliations, reporting, auditing, and process improvement initiatives within a large and complex organization. This role serves as a key liaison between Payroll, Finance, HR, and other business stakeholders to ensure the accuracy, integrity, and compliance of payroll financial data. The successful candidate will provide analytical support, lead payroll-related audits, supervise team members, and contribute to continuous improvement of payroll systems and processes. <br> Key Responsibilities Payroll Accounting & Reporting Reconcile payroll-related general ledger accounts and investigate discrepancies. Perform root cause analysis and provide recommendations to resolve account variances. Prepare and analyze payroll reports on a weekly, monthly, quarterly, and annual basis. Review payroll postings and ensure accuracy of payroll-related financial transactions. Support payroll processing through the preparation and delivery of payroll accounting data. Prepare journal entries and supporting documentation as required. Conduct aging analyses, trend reporting, and variance analysis. Develop and maintain reporting frameworks to support payroll operations and business decisions. Analyze payroll-related data and employee leave information to identify trends and areas for improvement. Ensure compliance with accounting standards, payroll legislation, and internal controls. Audit & Compliance Lead and support payroll audit activities. Design, test, and implement audit reports and monitoring processes. Collaborate with Finance and external stakeholders during annual audits. Prepare documentation and provide support for internal and external reviews. Assist with payroll overpayment recovery analysis and related reporting. Interpret and communicate payroll accounting policies, controls, and statutory requirements. Systems & Process Improvement Identify opportunities to improve payroll reporting, controls, and operational processes. Participate in payroll system enhancements, testing, and implementation projects. Support integration of new payroll processes and reporting requirements. Develop and maintain process documentation, workflows, and reporting procedures. Research emerging payroll trends, best practices, and system capabilities. Leadership & Collaboration Supervise and support designated payroll staff. Assist with employee onboarding, training, performance management, and workflow coordination. Work closely with Payroll, Finance, HR, and operational teams to ensure accurate payroll accounting practices. Provide guidance and expertise on payroll accounting, reporting, and compliance matters. Support initiatives that promote diversity, inclusion, and equitable workplace practices.
  • 2026-10-07T21:13:42Z
IT Generalist
  • Winnipeg, MB
  • onsite
  • Temporary
  • 35.63 - 41.25 CAD / Hourly
  • <p><strong>Overview</strong></p><p>Our client is seeking a hands-on IT Generalist for a 2-month contract based in Winnipeg, MB, requiring 35 hours per week and 100% onsite presence. The successful candidate will step into a well-established environment to provide continuity during a leadership transition and ensure the stability of day-to-day IT operations.</p><p><br></p><p>This role is best suited for a seasoned IT professional who is comfortable working across infrastructure, systems administration, networking, security, and end-user support. You will support a hybrid environment consisting of Azure cloud services, approximately 30 servers, and on-premises Hyper-V infrastructure, while ensuring reliable and secure technology services for approximately 150 users across Canada.</p><p><br></p><p>The focus of this engagement is maintaining operational excellence, managing service requests, supporting ongoing security improvements, and contributing to business continuity and disaster recovery initiatives. This is not a major transformation role; rather, the successful candidate will provide hands-on technical leadership and help keep critical IT systems running smoothly during the transition period.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day operational leadership and support to a small IT team.</li><li>Manage and support a Microsoft 365 environment, including Azure AD/Entra ID, Exchange Online, Teams, SharePoint, and related services.</li><li>Maintain and administer a hybrid infrastructure consisting of Azure cloud services and on-premises Hyper-V environments.</li><li>Support approximately 30 servers across cloud and on-premises environments.</li><li>Oversee user provisioning, access management, system monitoring, and troubleshooting activities.</li><li>Manage and process IT service requests through the organization's ticketing platform.</li><li>Assist with ongoing cybersecurity initiatives, remediation efforts, and security best practices.</li><li>Support incident response, backup management, and business continuity/disaster recovery activities.</li><li>Evaluate and implement approved change requests while ensuring minimal disruption to business operations.</li><li>Collaborate with business stakeholders to understand technology requirements and support operational improvements.</li><li>Ensure reliable, secure, and efficient IT services for approximately 150 users located across Canada.</li><li>Maintain documentation, procedures, and technical standards.</li></ul>
  • 2026-10-14T17:18:47Z
IM/IT Manager
  • Ottawa, ON
  • onsite
  • Permanent
  • 106000.00 - 125000.00 CAD / Yearly
  • <p>Our Client is seeking an experienced Fully Bilingual <strong>IT Operations & Digital Transformation Manager</strong> to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.</p><p>This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul><p><br></p><p>The Ideal Candidate</p><p>We're looking for someone who has <strong>grown through the technical ranks into leadership</strong> — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.</p><p>Experience within <strong>government, public sector, regulated environments or large institutions</strong> is considered an asset.</p>
  • 2026-09-25T19:58:46Z
Service Advisor
  • Edmonton, AB
  • onsite
  • Permanent
  • 70000.00 - 85000.00 CAD / Yearly
  • <p>Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.</p><p>This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.</p><p>The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>·      Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.</p><p>·      Monitor open service calls and ensure outstanding work is consistently followed through.</p><p>·      Communicate with customers regarding scheduling, service status and next steps.</p><p>·      Act as a key liaison between customers, technicians, management, parts and administrative teams.</p><p>·      Review work orders for completeness and follow up on outstanding or missing documentation.</p><p>·      Ensure completed service work moves efficiently toward invoice-ready status.</p><p>·      Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.</p><p>·      Provide administrative coordination and support to the estimating and quoting process.</p><p>·      Maintain visibility over outstanding service activities and proactively identify items requiring attention.</p><p>·      Help establish and maintain effective processes, tracking systems and workflow practices.</p><p>·      Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.</p><p>·      Identify opportunities to improve efficiency, communication and accountability across the service operation.</p><p>·      Ensure important tasks and customer commitments don't fall through the cracks.</p><p><br></p><p><strong>What We're Looking For</strong></p><p>The ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.</p><p><br></p>
  • 2026-10-08T22:05:05Z
Collections Specialist
  • Scarborough, ON
  • onsite
  • Permanent
  • 60000.00 - 73000.00 CAD / Yearly
  • Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
  • 2026-10-07T21:34:09Z
IT Manager
  • Richmond, BC
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>This is a steady, long-term position as an IT Manager with a private-sector organization in Richmond, BC. This company distributes consumer products across Canada, and they coordinate this from their facility in Richmond. In this role, you’ll lead a small team of three employees working across a wide range of technologies, related to IT infrastructure, hardware and enterprise ERP software systems. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, bonus and group benefits including a health spending account. </p><p><br></p><p>In this role, you’ll be working on a number of projects related to process optimization and software systems. You will also be working on data integrations between various systems, leveraging EDI and API data connections. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
  • 2026-10-14T17:23:46Z
Engineering Superintendent
  • Quesnel, BC
  • onsite
  • Permanent
  • 120000.00 - 150000.00 CAD / Yearly
  • <p>Our client is a well-established industrial organization with a strong presence across North America and a long-standing commitment to safety, sustainability, operational excellence, and employee development.</p><p><br></p><p>They are currently seeking an experienced Engineering Superintendent to join their Quesnel, BC operation. This is an excellent opportunity for a senior engineering professional who enjoys working in a complex industrial environment and wants to take ownership of capital planning, engineering projects, maintenance initiatives, and team leadership.</p><p><br></p><p><strong>THE OPPORTUNITY</strong></p><p><br></p><p>This role offers the opportunity to have a significant impact on the ongoing performance and future development of a large industrial facility. You will work closely with engineering, maintenance, operations, contractors, consultants, regulatory agencies, and other stakeholders to ensure projects are delivered safely, efficiently, on schedule, and within budget.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute strategic plans for capital, infrastructure, and major expense projects.</li><li>Lead, mentor, and manage the performance of the engineering team.</li><li>Provide technical guidance and direction to project and maintenance engineers and technologists throughout the project lifecycle.</li><li>Oversee projects from initial planning through completion, ensuring they remain on schedule and within budget.</li><li>Establish clear expectations for contractors related to safety, cost, quality, and performance.</li><li>Lead capital project and major maintenance planning and coordination.</li><li>Develop and maintain the site’s 5-year and 10-year capital and major maintenance plans.</li><li>Provide direction regarding the site’s approach to fixed asset inspection and maintenance.</li><li>Coordinate with engineering consultants, contractors, regulatory agencies, insurance providers, and other external stakeholders.</li><li>Support initiatives focused on safety, productivity, environmental performance, quality, and cost improvement.</li><li>Identify opportunities to improve engineering processes, asset reliability, and overall site performance.</li></ul>
  • 2026-10-23T22:28:45Z
Accounting, Technician
  • Edmonton, AB
  • onsite
  • Permanent
  • 60000.00 - 75000.00 CAD / Yearly
  • We are looking for an experienced Accounting Technician to join a public practice firm in Edmonton, Alberta. This long-term opportunity is suited to someone who takes pride in producing complete client files, managing tax and year-end work with accuracy, and supporting a diverse client base that includes owner-managed businesses, professionals, and investment-related accounts. You will be part of a collaborative team environment that values strong client service, quality work, and dependable follow-through.<br><br>Responsibilities:<br>• Prepare complete working paper files and engagement documentation in a paperless accounting environment from initial records through to final review.<br>• Assemble compilation files and financial statements for a range of client engagements with a strong focus on accuracy and completeness.<br>• Complete corporate income tax returns and personal tax returns in accordance with Canadian tax requirements and filing deadlines.<br>• Produce T4s, T5s, and other related tax filings while ensuring supporting information is organized and accurate.<br>• Contribute to tax planning assignments by gathering information, preparing schedules, and supporting senior team members with analysis.<br>• Handle accounting records and reporting related to investment holdings and associated client activities.<br>• Work closely with partners and managers to keep client engagements on schedule and resolve issues efficiently.<br>• Maintain clear electronic records, reconcile accounts, and support bookkeeping and other core accounting processes as required.
  • 2026-10-21T21:18:43Z
Senior Director Engineering
  • Toronto, ON
  • onsite
  • Contract / Temporary to Hire
  • 123.50 - 143.00 CAD / Hourly
  • We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
  • 2026-09-28T13:33:45Z