Position Overview <br> Reporting directly to the Executive Assistant, CEO, Finance, Investor Relations the Administrative Assistant will be responsible for providing administrative support for the departments at the Corporate office, and work with the Executive Assistant to complete general office duties. <br> Key Responsibilities <br> Greet visitors and clients in a warm, detail oriented manner and serve as the first point of contact for all inquiries. Receive, sort, and distribute daily mail, deliveries, company-wide voicemail, and incoming email; coordinate outgoing and incoming courier services and maintain tracking for carbon footprint records. Maintain the reception area, to ensure a clean, organized, and welcoming environment. Schedule appointments, manage calendars, and assist with meeting coordination. Perform general administrative and clerical duties, including filing, photocopying, scanning, faxing, and supporting colleagues with administrative tasks as needed. Manage inventory and replenishment of office and breakroom supplies, including stationery, kitchen items, coffee, and snacks. Coordinate service requests with building maintenance and office equipment vendors. Support the Executive Assistant to the CEO and the Finance team with office management needs such as supply requests, offsite storage coordination, company merchandise orders, and organizing corporate office social events. Assist travel arrangements for site visits, and project-related administrative tasks to support day-to-day business operations. Handle invoice management, prepare purchase requisitions and orders for corporate departments, and assist with expense report preparation and reclassifications. Develop, format, and proofread Microsoft Word documents and PowerPoint presentations. Perform other ad hoc duties as assigned. Qualifications <br> Minimum 2 years of experience in an administrative role Post secondary diploma or certificate in office administration program Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve goals Able to grow positive relationships with colleagues at all organizational levels Excellent verbal and written communication skills Outstanding organizational, planning and prioritization skills Attention to detail and accuracy Proven ability to handle confidential information with discretion Be adaptable to various competing demands Good sense of judgement and ability to take initiative to act with a sense of urgency Process improvement mindset Proficient in Microsoft Word, Excel, Outlook and PowerPoint Experience with SAP and Concu
We are looking for a dedicated Administrative Assistant to support our Financial Planners in Mississauga, Ontario. This role involves handling a variety of administrative tasks to ensure smooth operations and exceptional client service, with a focus on organization and attention to detail. The ideal candidate will have a basic understanding of financial principles and tax strategies and will thrive in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to Financial Planners, ensuring all tasks are completed efficiently.<br>• Prepare and organize client materials, reports, and documents for meetings.<br>• Maintain and update client records accurately within internal systems.<br>• Assist with data entry and perform financial analysis to support client reviews.<br>• Coordinate and schedule client meetings, ensuring seamless communication and organization.<br>• Respond to client inquiries professionally, following up on action items as needed.<br>• Support the implementation of financial planning and tax strategies under the guidance of Financial Planners.<br>• Perform general office administrative duties to ensure daily operations run smoothly.<br>• Utilize Microsoft Office Suite and other systems to complete tasks effectively.
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
We are looking for a detail-oriented Lease Administrator/Analyst to join our team on a long-term contract basis in Toronto, Ontario. In this role, you will play a pivotal part in managing lease agreements, ensuring compliance with financial terms, and supporting strategic real estate decisions. Your expertise will help maintain accurate data and foster strong relationships with stakeholders, contributing to the success of our operations.<br><br>Responsibilities:<br>• Analyze and interpret commercial lease agreements, amendments, and subleases to ensure compliance and accuracy.<br>• Conduct rent variance analyses and manage timely rent payment processing.<br>• Build and maintain effective relationships with clients, vendors, and landlords to address and resolve lease-related concerns.<br>• Review annual landlord reconciliation statements and real estate tax calculations for accuracy and compliance with lease terms.<br>• Enter, validate, and manage lease-related data within company systems while tracking critical dates.<br>• Audit and review escalations, real estate tax invoices, and landlord statements to ensure proper documentation and adherence to agreements.<br>• Oversee subtenant account management, including billing and collections of third-party tenant rents.<br>• Collaborate on special projects assigned by management to enhance operational efficiency.<br>• Monitor lease portfolios to support strategic business decisions and ensure portfolio-wide data accuracy.
<p>This hybrid opportunity is located with a client downtown Toronto, looking to hire an AVP, Finance & Administration. The successful candidate will be responsible for preparing accurate and timely financial information and ensuring the implementation of effective controls within the organization's financial accounting operations. This also role oversees the compilation of financial statements, manages Head Office and regulatory reporting, and supports annual reporting activities. Additional responsibilities include monitoring bank reconciliations, entering and reviewing General Ledger data, maintaining account controls, and handling audit and client confirmation requests. The position requires strong organizational skills, attention to detail, and the ability to uphold high standards of financial integrity.</p><p><br></p><p>Reports to: Director, Finance & Administration</p><p>Direct reports: None</p><p><br></p><p>JOB RESPONSIBILITIES</p><p>• Compile financial statements, conduct Head Office reporting, and produce annual reports.</p><p>• Preparation of annual reports and financial statements, along with supporting external auditors' requests for the yearly audit.</p><p>• Review and monitor bank reconciliations and related reporting activities, ensuring prompt follow-up on any outstanding unreconciled items.</p><p>• Perform and review daily and monthly General Ledger accounting data entry</p><p>• Prepare daily, monthly, and quarterly OSFI and Bank of Canada regulatory returns as directed by the supervisor.</p><p>• Compile monthly inter-office managerial adjustments within the managerial accounting system</p><p>• Gather and prepare annual income and balance sheet information and Ledger supports</p><p>• Enter, review, and update customer master data—including registration, changes, and closure—in the accounting system.</p><p>• Prepare monthly provincial allocations for deposits and loans for tax</p><p>• Perform reconciliation and preparation of the annual T5 Return of Investment Income</p><p>• Prepare unearned loan fee amortization schedules using effective interest rate method</p><p>• Support internal monitoring requests and internal audit requests</p><p>• Maintain all documentation related to reports, manuals, and procedures up to date and ensure compliance with both local and Head Office standards</p>
<p>Robert Half is partnering with an established client seeking an experienced HR & Payroll Administrator who brings expertise in Accounts Payable (AP), Human Resources, and ADP Workforce Now. This is an exciting opportunity for a detail-oriented professional to play a critical role in both financial and people operations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable (AP)</strong></p><ul><li>Process all AP transactions including purchase orders, invoices, expense reports, and payment requests, ensuring accuracy and timely completion.</li><li>Review and reconcile vendor accounts; resolve discrepancies promptly.</li><li>Maintain and update AP systems, enforcing compliance with internal policies and relevant accounting principles.</li><li>Assist with monthly, quarterly, and year-end reporting related to payables.</li><li>Manage the AP inbox and respond professionally to all vendor inquiries.</li></ul><p><strong> </strong></p><p><strong>Human Resources Support</strong></p><ul><li>Collaborate with HR team members on payroll processing, benefits administration, onboarding, and employee data management.</li><li>Support compliance efforts with labor laws and regulations.</li><li>Help maintain accurate employee records per company and legal standards.</li><li>Assist with HR audits, ad-hoc reporting, and special projects.</li></ul><p><strong> </strong></p><p><strong>ADP Workforce Now Expertise</strong></p><ul><li>Serve as the go-to resource for ADP Workforce Now inquiries and troubleshooting.</li><li>Ensure employee information is accurate—including job titles, compensation, tax, and direct deposit data.</li><li>Run payroll reports, track time-off accruals, and monitor data integrity within ADP Workforce Now.</li></ul>
We are looking for a detail-oriented Accounting Administrator to join our team in Toronto, Ontario. This role is essential for maintaining accurate financial records and supporting the company's accounting operations. The ideal candidate will bring expertise in financial reconciliation, billing, and data management while showcasing strong organizational skills.<br><br>Responsibilities:<br>• Process accounts payable and accounts receivable transactions with precision and timeliness.<br>• Reconcile financial accounts to ensure accuracy and resolve any discrepancies promptly.<br>• Prepare and issue invoices, ensuring compliance with company policies and procedures.<br>• Manage and organize billing activities, maintaining detailed records for auditing purposes.<br>• Enter financial data into accounting systems accurately and efficiently.<br>• Handle invoice processing tasks, verifying details and ensuring proper documentation.<br>• Utilize accounting software such as QuickBooks, SAP, and Oracle for financial management.<br>• Generate reports using Microsoft Excel to support financial analysis and decision-making.<br>• Collaborate with team members to streamline accounting processes and improve efficiency.<br>• Maintain confidentiality of financial information and adhere to company standards.
<p>Robert Half is collaborating closely with our client to hire a motivated Entry-Level Business Analyst to join their education team in Markham, Ontario. This key role will support multiple childcare centres, driving operational excellence, compliance, and administrative efficiency.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Coordination:</strong> Oversee and execute administrative tasks such as contract renewals, maintenance scheduling, and operational follow-ups for all childcare locations.</li><li><strong>Regulatory Compliance:</strong> Prepare documents and reports for audits, licensing renewals, and compliance reviews to ensure all centres adhere to relevant childcare regulations.</li><li><strong>Fee Management:</strong> Manage fee collection processes, track outstanding accounts, and uphold policies related to fee charging and collections.</li><li><strong>Staff Records Management:</strong> Maintain up-to-date records of staff certifications and training, ensuring ongoing compliance with qualification requirements.</li><li><strong>Vendor Coordination:</strong> Partner with service providers to arrange and monitor facility maintenance, cleaning, and deliveries, addressing service issues as they arise.</li><li><strong>Data & Process Improvement:</strong> Collect and analyze operational data to identify areas for process enhancement, supporting the education team with actionable insights and recommendations.</li><li><strong>Reporting & Analysis:</strong> Prepare reports, dashboards, and data visualizations that inform management decision-making and drive operational improvements.</li><li><strong>Stakeholder Communication:</strong> Facilitate effective communication with internal teams and external partners, ensuring clear follow-through and issue resolution.</li><li><strong>Project Support:</strong> Assist with special projects and perform ad hoc tasks as needed to achieve organizational objectives.</li></ul><p><br></p>
<p>Our client is seeking a highly skilled Assistant Controller to join our corporate finance team. The successful candidate will play a key role in supporting monthly financial consolidation, analysis, and reporting across divisions, as well as overseeing core accounting functions and compliance activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with monthly financial consolidation and detailed analysis of divisional results and reporting packages.</li><li>Review reconciliations of divisional balance sheets and intercompany accounts.</li><li>Oversee corporate office accounting, including accounts payable, bank reconciliations, journal entries, and account analysis.</li><li>Prepare monthly internal reports and Key Performance Indicators for senior management.</li><li>Manage the approval process for corporate capital expenditures.</li><li>Support quarterly and annual financial statement preparation, including note disclosures.</li><li>Assist in preparing board materials and the annual business plan.</li><li>Perform annual internal audits at divisional locations (travel required) and provide year-end audit support.</li><li>Assist with annual budget consolidation and review.</li><li>Review tax returns and reconcile book to taxable income for foreign divisions; assist with Canadian and US tax return filings.</li><li>Complete annual compliance filings (T1134s, Surveys, Department of Commerce, etc.).</li><li>Participate in special projects as needed.</li></ul><p><br></p>
We are looking for a motivated Fund Accountant to join our team in Toronto, Ontario. This is a contract position with the potential for a permanent role, offering an excellent opportunity to contribute to the financial operations of a dynamic investment firm. The successful candidate will play a key role in fund accounting, investor onboarding, and ensuring accurate portfolio oversight.<br><br>Responsibilities:<br>• Manage day-to-day fund accounting activities, including reconciliations and financial reporting.<br>• Oversee the work of contractors and ensure alignment with organizational standards.<br>• Perform monthly and quarterly audits, ensuring compliance and accuracy.<br>• Collaborate with fund administrators, banks, and other service providers to maintain efficient operations.<br>• Create and manage spreadsheets to monitor fund activities and verify the accuracy of administrative work.<br>• Support the onboarding process for new investors, ensuring a seamless experience.<br>• Contribute to firm-wide initiatives by providing financial insights and expertise.<br>• Interact with brokers, auditors, and other stakeholders to address inquiries and resolve issues.<br>• Ensure adherence to deadlines and maintain organized documentation.<br>• Schedule and manage meetings with external service providers to review performance.
We are looking for an experienced Outside Sales Representative to join our team in Toronto, Ontario. This dynamic role combines business development and operational responsibilities, offering an exciting opportunity for professionals eager to contribute to commercial growth and administrative excellence. If you have a strong background in sales and a passion for driving results, we encourage you to apply.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities for chemical products and materials.<br>• Conduct thorough market research and analyze competitors to support strategic sales planning.<br>• Build and maintain strong client relationships through meetings, proposals, and contract negotiations.<br>• Track sales performance, product demand, and market trends to inform business strategies.<br>• Collaborate with internal teams to enhance product offerings and pricing models.<br>• Manage customer orders, including processing contracts, invoicing, and maintaining accurate documentation.<br>• Coordinate shipment logistics, customs clearance, and communication with relevant parties.<br>• Oversee payables, receivables, and credit applications to ensure timely collections and address overdue accounts.<br>• Prepare detailed reports on sales performance, inventory levels, and operational metrics for management.<br>• Ensure compliance with company policies and external regulations while providing administrative support to the sales team.
<p>Join an organization where your talents as an Executive Assistant will directly support meaningful work and create a positive impact in the community. Here, you’ll be part of a team that is passionate about making a real difference—our work uplifts individuals and drives change for the greater good. We foster a collaborative, inclusive culture rooted in excellence, respect, and altruism, where every team member is valued for their unique contributions. If you’re looking for a workplace that prioritizes doing great work while supporting the community and cultivating a supportive environment, we invite you to bring your skills to our mission-driven organization. This position is located in Burlington, Ontario and is an in office position.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Full ownership and management of the executive’s inbox — prioritize, respond, and flag critical items.</li><li>Draft, relay, and manage updates, communications, and follow-ups as the primary point of contact.</li><li>Manage travel arrangements, planning according to preferences</li><li>Handle all expenses and reporting tasks.</li><li>Calendar management across two companies, including clinics, meetings, travel, speaking engagements, etc</li><li>Track project timelines and deliverables; guide and advise as needed</li><li>Support conference registration and logistics.</li><li>Safeguard confidential documents, contracts, and agreements.</li><li>Maintain the highest professionalism and discretion with sensitive information.</li><li>Conduct research on diverse subject areas</li><li>Support organization-wide research, data analysis, and strategic recommendations.</li><li>Provide ongoing support for professional planning</li></ul><p><strong>What We’re Looking For:</strong></p><ul><li>Proven experience as an Executive or Senior Assistant with significant inbox/calendar/project management.</li><li>Strong written and verbal communication skills.</li><li>Strong computer skills and tech savvy</li><li>Exceptional organization, confidentiality, and multi-tasking ability.</li><li>Proactive problem-solver, decision maker, ability to advise on timelines and strategy.</li><li>Comfort with research, analytics, and basic contract/invoice management.</li></ul><p><br></p><p><br></p>
<p>Our client is seeking a proactive and analytical Business Systems Analyst to support project-based initiatives within Capital Markets. This role is ideal for a self-starter who thrives in dynamic environments and is passionate about translating business needs into effective technology solutions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Agile Collaboration & Delivery</p><p>Actively participate in Agile ceremonies including sprint planning, daily stand-ups, backlog grooming, and retrospectives. Work closely with Product Owners, Scrum Masters, developers, and QA teams to ensure user stories are well-defined and deliverables are aligned with business goals.</p><p>• Requirements Elicitation & User Story Development</p><p>Engage stakeholders to gather and refine business, financial, and operational requirements. Translate these into clear, actionable user stories with acceptance criteria that guide development and testing efforts.</p><p>• Data Analysis & Reporting</p><p>Conduct data analysis to support decision-making and identify root causes of system issues. Develop reports and dashboards that provide insights and support continuous improvement.</p><p>• Process & Systems Analysis</p><p>Analyze current business processes and systems to identify gaps and opportunities for improvement. Design solutions that enhance efficiency, compliance, and performance within Capital Markets operations.</p><p>• Stakeholder Engagement</p><p>Serve as a key liaison between business units and technical teams. Facilitate communication to ensure shared understanding of requirements, priorities, and timelines.</p><p>• Continuous Improvement & Agile Mindset</p><p>Champion Agile principles and contribute to a culture of continuous learning and improvement. Identify opportunities to enhance team velocity, product quality, and stakeholder satisfaction.</p><p><br></p><p><br></p>
<p>Associate Lawyer – Plaintiff-Side Employment Law (Remote/Ontario)</p><p>Location: Remote within Ontario</p><p> Practice Focus: Plaintiff-Side Employment Law</p><p> Firm Type: Tech-forward, automation-based firm utilizing modern legal tools (e.g., LexisNexis AI); dedicated support staff.</p><p>About the Firm</p><p> Our Ontario-based plaintiff-side employment law practice is dedicated to efficient, client-centric service delivery. Leveraging legal tech and advanced automation—including LexisNexis AI—and a robust support team, we empower our lawyers to focus on advocacy and legal work, not administrative tasks.</p><p>Key Responsibilities</p><ul><li>Independently manage plaintiff-side employment law files from intake to resolution, including:</li><li>Conducting client intake and providing legal advice</li><li>Drafting pleadings, demand letters, and settlement proposals</li><li>Handling negotiations, mediations, and hearings as applicable</li><li>Utilize firm technology (including LexisNexis AI, automated platforms) for legal research, drafting, and workflow management</li><li>Collaborate with support staff for administrative matters, scheduling, and file organization</li><li>Maintain a target of 5 billable hours per workday</li></ul><p>Additional Responsibilities (as needed):</p><ul><li>Assist with basic estate planning (simple wills, powers of attorney)</li><li>Support general litigation, including personal injury casework</li></ul><p><br></p>
<p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
<p>We are looking for an experienced Executive Assistant to join our client's team for a short-term contract (1+ month) located in Toronto, Ontario. This role involves providing high-level administrative support to senior management, ensuring seamless coordination of day-to-day activities and operations. The successful candidate will demonstrate exceptional organizational skills and professionalism, with a proven ability to manage competing priorities efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Prepare comprehensive daily briefing documents, including meeting details, materials, and calendar updates.</p><p>• Design, review, and manage confidential correspondence, reports, presentations, and organizational charts using Microsoft Office tools such as Word, Excel, PowerPoint, and Visio.</p><p>• Coordinate and facilitate agendas, arrangements, materials, and minutes for board, executive, and management meetings, ensuring follow-up on action items and tracking progress.</p><p>• Develop visually engaging reports and presentations by gathering content, formatting data, and editing materials as needed.</p><p>• Verify accuracy of documents requiring signatures and ensure all supporting materials are available for review.</p><p>• Monitor deadlines, follow up on action items, and maintain efficient tracking systems to ensure timely completion.</p><p>• Organize travel arrangements, itineraries, and related logistics for senior executives.</p><p>• Manage expense reporting and reconcile credit card statements with precision.</p><p>• Maintain departmental infrastructure, including systems, databases, directories, and filing systems, both electronic and paper-based.</p><p>• Plan and execute corporate events, ensuring all logistical needs are addressed from start to finish.</p>
<p>Our client is a family office also operating venture capital funds. Due to exciting growth, they are adding a results-driven Fund Controller to the team. The Fund Controller will have a strong background in Private Equity and U.S. tax and accounting principles for a growing portfolio of approximately 10 private equity funds—and more on the horizon. Reporting to the President, this role extends to overseeing accounting functions for the investment management company. <strong>This role is 100% remote but the Fund Controller must be willing and able to meet in the West GTA several times a year for internal meetings. </strong></p><p><br></p><p>If you’re a highly skilled CPA with proven expertise in Canadian and US fund structures, capital handling, carried interest, performance allocation, and cross-border compliance, this hands-on position offers the opportunity to be a key player in a fast-paced investment environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Fund Accounting & Financial Oversight</strong></p><ul><li>Oversee the accounting and reporting for funds spanning U.S. and Offshore structures.</li><li>Maintain capital account statements, NAV calculations, and investor allocations in-house.</li><li>Manage preparation and review of quarterly/annual financial statements under U.S. GAAP.</li><li>Collaborate with third-party fund administrators and review their financial deliverables.</li><li>Coordinate with external auditors to ensure timely fund audits with precise reporting.</li></ul><p><strong>Tax Compliance & Coordination</strong></p><ul><li>Work with external tax advisors for U.S. partnership tax filings (Form 1065/K-1 preparation and review).</li><li>Reconcile tax allocations, ensuring clear alignment with financial records.</li><li>Oversee FATCA, CRS, and other regulatory reporting requirements.</li><li>Provide end-to-end tax compliance assistance to investors.</li></ul><p><strong>Management Company Accounting</strong></p><ul><li>Handle general ledger entries, payroll, expense tracking, management fee collections, and more for the investment management company.</li><li>Generate financial statements, fund expense chargebacks, and cash flow forecasts regularly.</li><li>Process & Controls</li><li>Develop and implement robust internal controls, policies, and compliance systems.</li><li>Initiate process improvements to boost reporting accuracy and operational efficiency.</li><li>Manage external relationships with auditors, tax advisors, fund administrators, and banking institutions.</li></ul><p><br></p><p><br></p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
<p>The Senior Accountant is responsible for supporting the finance and accounting operations in a retail environment by managing daily bookkeeping, data entry, and administrative accounting tasks. Reporting to the VP Finance & Administration, this position plays a key role in ensuring the accurate and timely processing of financial transactions, including those related to sales, inventory, accounts payable, accounts receivable, payroll, and banking activities. Additional responsibilities include month-end close procedures, preparation of financial reports, and supporting budgeting and forecasting processes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process supplier invoices, verify accuracy, and ensure on-time payments</li><li>Match purchase orders and delivery documentation to invoices</li><li>Reconcile vendor statements and resolve any discrepancies</li><li>Record daily retail sales and customer payments</li><li>Support customer billing and collections as needed</li><li>Reconcile daily cash, credit card, and electronic deposits from retail locations</li><li>Prepare and record bank deposits</li><li>Complete monthly bank reconciliations</li><li>Reconcile inventory balances between point-of-sale and accounting systems</li><li>Assist with periodic stock counts and variance analysis</li><li>Maintain accurate cost and pricing records</li><li>Enter journal entries and perform month-end closing procedures</li><li>Prepare supporting documentation for financial reporting</li><li>Organize and maintain filing systems for financial documents</li><li>Assist leadership with ad hoc projects and reporting requests</li><li>Communicate effectively with store management, suppliers, and internal teams</li><li>Ensure compliance with established accounting policies and procedures</li></ul>
<p>Attorney / Lawyer (Employment Law & Litigation)</p><p>About the Opportunity: Join a dynamic general litigation boutique firm known for its open-door culture and collaborative team environment. Our practice covers a broad spectrum of legal areas, with particular emphasis on civil litigation, labor and employment law, human rights, Aboriginal law, and corporate governance. We represent a variety of clients, including indigenous police service boards and other employers, handling a range of complex legal matters.</p><p>Key Responsibilities:</p><ul><li>Advise and represent employer clients, including police service boards and other organizations, focusing on employment law issues such as grievances, complaints, termination, severance packages, and WSIB/back-to-work matters.</li><li>Participate in collective bargaining, handle human rights complaints, and lead or support workplace investigations.</li><li>Manage disclosure reviews, attend and prepare for board meetings and examinations, and handle related litigation matters.</li><li>Support indigenous police service boards with labor, employment, and governance issues.</li><li>Carry additional civil and administrative law files as required.</li></ul><p><br></p>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
