<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are looking for someone who combines strong technical skills with hands-on experience supporting financial and accounting applications.</p><p><br></p><p>Working closely with Finance, IT, Security, and other business stakeholders, you will help develop, enhance, integrate, and support enterprise financial systems. The role is particularly well suited to someone with strong SQL expertise who enjoys solving complex systems issues, improving processes, and working directly with business users.</p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><br></p><ul><li>Develop, enhance, and support solutions across financial and accounting systems.</li><li>Build and maintain complex SQL queries, stored procedures, views, and functions.</li><li>Support reporting, dashboards, integrations, and automation initiatives.</li><li>Troubleshoot application and systems issues and work with internal technology teams and external vendors to resolve them.</li><li>Assist with application upgrades, patches, testing, and implementations.</li><li>Support SQL Server administration and ongoing system maintenance.</li></ul>
<p>This job posting is for a current vacancy with our client.</p><p>Are you a database professional who enjoys optimizing performance, supporting business-critical systems, and contributing to modern cloud-based data initiatives?</p><p>Our client is seeking a Database Administrator to join their technology team and play a key role in maintaining and evolving a growing data ecosystem.</p><p>This position offers the opportunity to work across SQL Server environments and modern Azure-based data platforms, supporting data integrations, analytics, reporting, automation, and cloud transformation initiatives.</p><p>What you will do and how you will make an impact: </p><ul><li>Administering and supporting Microsoft SQL Server environments, including installation, configuration, maintenance, performance tuning, backup and recovery, and security management.</li><li>Monitoring database performance, availability, capacity, and health to proactively identify and resolve issues before they impact business operations.</li><li>Managing database infrastructure, reviewing usage trends, and generating metrics and reports to support operational planning and decision-making.</li><li>Collaborating with technology teams and project stakeholders to design, build, and deploy new database environments and solutions.</li><li>Supporting enterprise applications, integrations, APIs, ETL/ELT processes, and automated data flows between internal and third-party systems.</li><li>Maintaining and enhancing data pipelines that enable efficient and secure movement of information across the organization.</li><li>Supporting hybrid data environments spanning both on-premises infrastructure and cloud-based platforms.</li><li>Participating in cloud migration and data modernization initiatives involving Azure SQL technologies, Microsoft Fabric, Data Factory, and related services.</li><li>Assisting with disaster recovery planning, high availability solutions, data archiving, and business continuity initiatives.</li><li>Providing advanced technical support for database-related incidents and collaborating with vendors and external partners when required.</li><li>Creating and maintaining technical documentation, operational procedures, and best practices.</li><li>Evaluating emerging technologies and identifying opportunities to improve system performance, reliability, and scalability.</li><li>Participating in after-hours support and on-call rotations for critical business systems.</li></ul><p><br></p>
<p>We are looking for a Financial Analyst to support financial planning, reporting, and analysis for a manufacturing operation in Mississauga, Ontario. This position focuses on turning financial data into clear business insights, helping leaders track performance, manage budgets, and make informed decisions. The successful candidate will work across accounting and finance functions, prepare meaningful reports, and contribute to ongoing process improvement in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Analyze financial results and operational data to identify trends, variances, and opportunities for improved business performance.</p><p>• Prepare regular and ad hoc reports that provide management with clear, accurate, and timely financial insights.</p><p>• Support budgeting, forecasting, and monthly financial review activities by compiling data and validating assumptions.</p><p>• Work with accounting and finance teams to maintain reliable records and ensure reporting aligns with business requirements.</p><p>• Use financial systems and reporting tools to extract, organize, and interpret information.</p><p>• Apply data analysis techniques to evaluate business performance and assist with planning and decision-making.</p><p>• Contribute to the improvement of reporting processes and support changes to financial workflows when required.</p><p>• Collaborate with internal stakeholders to resolve reporting issues, clarify financial information, and improve data quality.</p>
<p>We are looking for an experienced Sr. Financial Analyst to join a services organization in Toronto, Ontario on a 12-month Contract. This role is well suited to a detail-oriented finance specialist who combines strong Sage Intacct expertise with advanced Excel skills and a practical approach to improving financial processes. You will help strengthen reporting, planning, and system usage while partnering with finance and operational teams to deliver efficient, sustainable solutions. The position is fully onsite in Toronto, Ontario.</p><p><br></p><p>Responsibilities:</p><p>• Create and enhance Sage Intacct reports, dashboards, and financial outputs using available reporting tools to support timely decision-making.</p><p>• Develop reporting solutions across core finance functions, including purchasing, payables, receivables, banking, projects, the general ledger, and related operational areas.</p><p>• Build and streamline data import and export processes within Sage Intacct to improve data quality, reduce manual effort, and increase efficiency.</p><p>• Assess and refine system setup within Sage Intacct, including workflows, approval paths, user access, internal controls, and delegated financial authorities.</p><p>• Configure the project module to support contract tracking and align it with procurement and accounts payable activities.</p><p>• Prepare Excel-based models for budgeting, rolling forecasts, variance reviews, management reporting, and ad hoc financial analysis.</p><p>• Establish practical finance processes for reporting, budgeting, forecasting, and analysis that internal teams can maintain effectively over time.</p><p>• Produce clear process documentation, user instructions, and workflow guides to support knowledge transfer and consistent use of improved practices.</p><p>• Collaborate with Finance, Procurement, project teams, and other stakeholders to gather business needs, address issues, and implement meaningful system and process enhancements.</p>
<p>We are looking for a Senior Financial Analyst to support financial planning, reporting, and business performance analysis for a manufacturing environment in Mississauga, Ontario. This role will turn financial and operational data into clear insights that help leaders make informed decisions, strengthen forecasting accuracy, and improve overall business results. The successful candidate will work across systems and reporting tools to deliver timely analysis, support budgeting activities, and respond to evolving business needs.</p><p><br></p><p>Responsibilities:</p><p>• Prepare regular and ad hoc financial reports that translate complex data into meaningful business insights for stakeholders.</p><p>• Lead budgeting, forecasting, and planning activities by gathering inputs, validating assumptions, and monitoring performance against targets.</p><p>• Analyze financial and operational results to identify trends, risks, and opportunities that support stronger decision-making.</p><p>• Use business systems, and reporting tools to extract, organize, and interpret data from multiple sources.</p><p>• Develop and maintain reports using financial reporting tools and related platforms to improve visibility into key metrics.</p><p>• Apply data mining techniques to evaluate performance patterns, investigate variances, and support strategic recommendations.</p><p>• Partner with cross-functional teams to review financial information, resolve reporting issues, and enhance the quality of analysis.</p><p>• Contribute to process and system-related improvements, including documentation and collaboration. </p>
<p><strong>Job Title:</strong> Financial Analyst</p><p><strong>Location:</strong> Mississauga, Ontario / On-site</p><p><strong>Job Type:</strong> Full-time, Permanent</p><p><br></p><p><strong>Job Summary:</strong></p><p>Robert Half Canada is seeking a detail-oriented <strong>Financial Analyst</strong> on behalf of our client in the manufacturing and automotive industry. This role is responsible for supporting financial planning, reporting, budgeting, forecasting, and analysis activities that help guide business decisions. The ideal candidate brings strong analytical capabilities, sound financial acumen, and the ability to collaborate effectively across departments in a dynamic operating environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and analyze financial reports, budgets, forecasts, and variance analyses</li><li>Support monthly, quarterly, and annual financial planning and reporting processes</li><li>Monitor financial performance and provide insights on trends, risks, and opportunities</li><li>Assist with budgeting, forecasting, and long-range planning activities</li><li>Analyze operating results and key business drivers to support decision-making</li><li>Partner with finance and cross-functional teams to gather data and support business initiatives</li><li>Prepare financial models and ad hoc analysis to support strategic and operational priorities</li><li>Assist with month-end close activities, accruals, and financial reconciliations as needed</li><li>Support process improvement initiatives to enhance reporting accuracy and efficiency</li><li>Ensure financial information is accurate, timely, and aligned with internal policies and procedures</li></ul><p><br></p>
<p>Our client is seeking a Financial Reporting Analyst with a strong background in finance, financial analysis, and reporting. This role will take ownership of recurring reporting, prepare management reporting packages, and analyze financial and operational data to support business decisions. The ideal candidate is comfortable managing a high volume of reports, confident in interpreting results, and able to explain the findings clearly to senior management. Strong analytical skills, advanced Excel proficiency, and Power BI experience are key to success in this role.</p><p><br></p><p>Responsibilities:</p><ul><li>Take ownership of recurring management reporting, ensuring reports are accurate, consistent, and delivered on time.</li><li>Prepare and distribute reporting packages across multiple business groups.</li><li>Prepare job costing reports and analyze cost information, trends, and variances.</li><li>Extract data from financial systems and use Excel and Power BI to analyze results and develop reports and dashboards.</li><li>Review reporting outputs, investigate discrepancies, and provide meaningful commentary on key findings.</li><li>Identify trends, variances, and performance indicators that support management’s understanding of business results.</li><li>Prepare executive summaries and presentation materials, providing analytical support for management discussions.</li><li>Respond to ad hoc reporting and analysis requests from leadership and operational teams.</li><li>Collaborate with internal stakeholders to understand reporting requirements and business objectives.</li><li>Improve reporting processes, data quality, and efficiency.</li></ul><p><br></p>
<p>We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.</p><p>• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.</p><p>• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.</p><p>• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.</p><p>• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.</p><p>• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.</p><p>• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.</p><p>• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.</p><p>• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.</p><p>• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization</p>
We are looking for a detail-oriented Financial Analyst - Entry Level to join our team in Markham, Ontario. This Long-term Contract opportunity is well suited to someone who is eager to build practical experience in project finance, data analysis, and financial reporting within a structured business environment. In this role, you will support the accuracy and organization of project financial information while working closely with finance, project management, and cross-functional teams. The position offers hands-on exposure to financial systems, budget tracking practices, and data quality processes.<br><br>Responsibilities:<br>• Participate in training to develop a strong understanding of project financial procedures, internal tools, and data maintenance practices.<br>• Examine existing budget trackers and project financial records to identify how activities, hours, and assigned roles are organized across different service or project types.<br>• Learn how financial information is aligned between current tracking methods and a centralized financial system in preparation for data conversion activities.<br>• Enter and update project financial records accurately within designated templates and systems to support ongoing data migration work.<br>• Identify inconsistencies, gaps, or questions in financial records and communicate findings promptly to appropriate team members.<br>• Support validation efforts by checking migrated information for completeness and accuracy in collaboration with finance, project management, and other stakeholders.<br>• Assist with investigating and resolving data-related issues that affect the quality or reliability of project financial information.<br>• Contribute to ad hoc financial support tasks, reporting activities, and other administrative duties related to project data management as needed.
<p>We are looking for a Sr. Financial Analyst to support financial planning, reporting, and business analysis for a manufacturing environment in Aurora. This role will help translate financial and operational data into practical insights that support decision-making across the organization. The successful candidate will work closely with cross-functional teams to strengthen forecasting, budgeting, and reporting processes while identifying trends and opportunities for improvement.</p><p><br></p><p>Responsibilities:</p><p>• Analyze financial and operational results to identify trends, variances, and opportunities that support business decisions.</p><p>• Prepare recurring and ad hoc reports, turning complex data into clear summaries for leadership and partner teams.</p><p>• Contribute to annual budgeting, forecasting, and longer-range planning activities by gathering inputs and validating assumptions.</p><p>• Review financial performance against plan and provide commentary on key drivers affecting results.</p><p>• Apply data mining techniques to examine large data sets and uncover meaningful patterns that influence planning and performance.</p><p>• Partner with stakeholders across functions to improve reporting accuracy, consistency, and timeliness.</p><p>• Support enhancements to financial processes, including reporting or system-related changes, to improve efficiency and control.</p>
We are looking for a Data Analyst - Collections to support data-driven decision-making for a collections function within the utilities and infrastructure sector in Markham, Ontario. This position focuses on turning operational and financial data into practical insights that improve recovery performance, strengthen reporting accuracy, and support business-to-business collections strategies. The successful candidate will work closely with collections, credit, sales, and leadership teams to monitor trends, evaluate results, and recommend process improvements based on clear analysis.<br><br>Responsibilities:<br>• Analyze collections and credit performance data to identify trends, risks, and opportunities that support stronger recovery results.<br>• Build, maintain, and enhance dashboards and recurring reports using tools such as Power BI, Excel, SQL, and CRM-based data sources.<br>• Track key performance indicators, call centre activity, and portfolio metrics, then present findings to stakeholders in a clear and actionable format.<br>• Partner with collections, credit, and sales teams to improve reporting visibility and align operational priorities with business goals.<br>• Review account and portfolio-level information to uncover payment behaviour patterns and support more effective collection strategies in a B2B environment.<br>• Validate data accuracy across reporting sources and resolve inconsistencies to ensure dependable insight for leadership decision-making.<br>• Support ongoing improvements to collection processes by translating business needs into meaningful analysis and performance measurement.<br>• Contribute to reporting updates tied to system or process changes when required, ensuring continuity and clarity in collections performance tracking.
Senior Payroll Accounting & Reporting Analyst Position Summary We are seeking an experienced Senior Payroll Accounting & Reporting Analyst to oversee payroll accounting activities, reconciliations, reporting, auditing, and process improvement initiatives within a large and complex organization. This role serves as a key liaison between Payroll, Finance, HR, and other business stakeholders to ensure the accuracy, integrity, and compliance of payroll financial data. The successful candidate will provide analytical support, lead payroll-related audits, supervise team members, and contribute to continuous improvement of payroll systems and processes. <br> Key Responsibilities Payroll Accounting & Reporting Reconcile payroll-related general ledger accounts and investigate discrepancies. Perform root cause analysis and provide recommendations to resolve account variances. Prepare and analyze payroll reports on a weekly, monthly, quarterly, and annual basis. Review payroll postings and ensure accuracy of payroll-related financial transactions. Support payroll processing through the preparation and delivery of payroll accounting data. Prepare journal entries and supporting documentation as required. Conduct aging analyses, trend reporting, and variance analysis. Develop and maintain reporting frameworks to support payroll operations and business decisions. Analyze payroll-related data and employee leave information to identify trends and areas for improvement. Ensure compliance with accounting standards, payroll legislation, and internal controls. Audit & Compliance Lead and support payroll audit activities. Design, test, and implement audit reports and monitoring processes. Collaborate with Finance and external stakeholders during annual audits. Prepare documentation and provide support for internal and external reviews. Assist with payroll overpayment recovery analysis and related reporting. Interpret and communicate payroll accounting policies, controls, and statutory requirements. Systems & Process Improvement Identify opportunities to improve payroll reporting, controls, and operational processes. Participate in payroll system enhancements, testing, and implementation projects. Support integration of new payroll processes and reporting requirements. Develop and maintain process documentation, workflows, and reporting procedures. Research emerging payroll trends, best practices, and system capabilities. Leadership & Collaboration Supervise and support designated payroll staff. Assist with employee onboarding, training, performance management, and workflow coordination. Work closely with Payroll, Finance, HR, and operational teams to ensure accurate payroll accounting practices. Provide guidance and expertise on payroll accounting, reporting, and compliance matters. Support initiatives that promote diversity, inclusion, and equitable workplace practices.
<p>We are looking for an experienced Lead CRM Analyst to support and enhance enterprise application solutions in Mississauga. This role is suited to a detail-oriented individual who can bridge business needs and technical capabilities, improve CRM and ERP processes, and provide informed guidance on system functionality. The successful candidate will contribute to solution delivery, troubleshoot application issues, and help strengthen reporting, integrations, and user experience across connected platforms.</p><p><br></p><p>Responsibilities:</p><p>• Lead the functional analysis, configuration, and ongoing support of Microsoft Dynamics CRM within a broader enterprise applications environment.</p><p>• Work closely with business stakeholders to gather requirements, translate operational needs into system solutions, and recommend practical improvements.</p><p>• Investigate incidents and application issues, perform root-cause analysis, and develop both immediate fixes and longer-term corrective actions.</p><p>• Contribute to CRM and ERP implementation initiatives, including process mapping, testing, documentation, and user readiness activities.</p><p>• Support integration points between multiple business systems to help maintain reliable data flow and consistent application performance.</p><p>• Develop and refine reports, dashboards, and system insights that support business decision-making and operational visibility.</p><p>• Provide functional leadership on enhancement requests, system changes, and release activities while ensuring alignment with business priorities.</p><p>• Collaborate with technical teams, vendors, and internal users to resolve system limitations and improve overall application effectiveness.</p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p><strong> </strong></p><p> We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel skills, experience working with financial data, and the ability to turn complex information into clear and meaningful reports and insights.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p>· Develop, maintain, and enhance financial and operational reports, dashboards, and recurring reporting packages.</p><p>· Extract and analyze data from multiple systems and data sources using SQL and Excel.</p><p>· Work extensively with Excel, including PivotTables, data manipulation, analysis, charts, and reporting.</p><p>· Prepare, validate, and reconcile data to ensure reports are complete and accurate.</p><p>· Create recurring and ad hoc reports to support management and business decision-making.</p><p>· Present reports and findings to stakeholders and help communicate the story behind the data.</p><p> </p><p><strong> </strong></p>
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. <br> Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
<p><strong>Job Title:</strong> Senior IT Manager</p><p><strong>Location:</strong> Milton, Ontario</p><p><strong>Job Type:</strong> Full-time, Permanent</p><p><br></p><p><strong>Job Summary:</strong></p><p> Robert Half Canada is seeking a strategic and collaborative <strong>Senior IT Manager</strong> on behalf of our client. This role is responsible for leading technology operations, overseeing IT initiatives, supporting business systems, and helping ensure reliable, secure, and efficient technology services across the organization.</p><p>The ideal candidate brings strong leadership skills, technical knowledge, and the ability to partner effectively with cross-functional stakeholders to align IT priorities with business needs.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead day-to-day IT operations, including infrastructure, systems, applications, and user support</li><li>Manage and develop IT team members through coaching, performance support, and resource planning</li><li>Oversee the planning, execution, and delivery of IT projects and strategic initiatives</li><li>Help maintain system availability, performance, security, and business continuity measures</li><li>Collaborate with internal stakeholders to identify technology needs and recommend scalable solutions</li><li>Support IT governance, policies, procedures, and internal controls</li><li>Monitor vendor relationships, service levels, contracts, and external technology partners</li><li>Assist with budgeting, forecasting, and cost management for the IT function</li><li>Promote process improvement, standardization, and operational efficiency across IT services</li><li>Support cybersecurity practices, risk management, data protection, and compliance requirements</li><li>Evaluate existing systems and recommend upgrades, enhancements, or replacements as needed</li><li>Prepare reports, updates, and presentations for leadership on IT performance and initiatives</li></ul><p><br></p>
<p><strong>About the Opportunity</strong></p><p> Robert Half Canada has partnered with an organization in the transportation, haulage, and logistics industry to hire a Payroll Administrator. This role is ideal for a detail-oriented payroll professional with experience managing payroll processes in a deadline-driven environment. The successful candidate will support accurate and timely payroll administration while maintaining compliance with company policies and applicable legislation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process payroll accurately and on schedule for hourly, salaried, and, where applicable, unionized employees</li><li>Maintain employee payroll records, including new hires, terminations, rate changes, deductions, and benefits updates</li><li>Review and verify timesheets, attendance records, and payroll-related data for accuracy and completeness</li><li>Administer statutory deductions, remittances, and year-end payroll reporting, including T4s and related documentation</li><li>Respond to employee payroll inquiries in a professional and timely manner</li><li>Reconcile payroll accounts and assist with month-end reporting and related journal entries</li><li>Support payroll audits and maintain payroll documentation in an organized and confidential manner</li><li>Coordinate with Human Resources, Accounting, and operational teams to ensure accurate payroll processing</li><li>Monitor compliance with applicable employment standards, payroll legislation, and internal controls</li><li>Identify opportunities to improve payroll procedures and reporting processes</li></ul><p><br></p>
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.