<p>This job posting is for a current contract vacancy with our client. We are looking for a hands-on Infrastructure Systems Administrator to support and maintain enterprise IT systems across a North American environment. This role is ideal for someone who enjoys solving complex technical issues, working across infrastructure technologies, and contributing to large-scale enterprise initiatives. You will play a key role in maintaining core systems, supporting infrastructure operations, and helping drive modernization initiatives including ERP and enterprise platform migrations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise IT infrastructure, including servers, user accounts, and core services.</li><li>Act as a Tier 2 escalation point, troubleshooting infrastructure issues and supporting both in-house and remote users across Canada.</li><li>Install, maintain, and support systems across Canada and the U.S. while ensuring adherence to IT standards and best practices.</li><li>Monitor infrastructure alerts and maintain accurate documentation for incidents, requests, and resolutions.</li><li>Collaborate with infrastructure teams including systems, networking, virtualization, and backup to resolve issues and support technical initiatives.</li><li>Participate in enterprise technology projects, including ERP migrations and IT platform modernization.</li><li>Perform infrastructure lifecycle management, including server builds, OS upgrades, vulnerability remediation, and hardware replacements.</li><li>Assist with automation and scripting efforts to improve operational efficiency.</li><li>Occasionally provide onsite infrastructure or network support within the GTA when required.</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client</u></strong></p><p><br></p><p>We are looking for a detail-oriented Business Systems Analyst to join our client's growing team in Toronto, Ontario. This position focuses on supporting Capital Markets initiatives by bridging the gap between business needs and technology solutions. The ideal candidate will possess exceptional analytical skills and a strong ability to collaborate within Agile environments. </p><p><br></p><p>Responsibilities:</p><p>• Actively participate in Agile ceremonies, such as sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure alignment with project goals.</p><p>• Collaborate with stakeholders to gather, analyze, and refine business, financial, and operational requirements.</p><p>• Translate requirements into detailed user stories and acceptance criteria to guide development and testing processes.</p><p>• Perform data analysis to identify system inefficiencies and create reports or dashboards that enhance decision-making.</p><p>• Evaluate current business processes and systems to identify gaps and propose effective solutions specifically for Trade and Order Management Systems.</p><p>• Act as a liaison between business units and technical teams to ensure mutual understanding of priorities and timelines.</p><p>• Promote an Agile mindset by identifying opportunities for team improvement and enhancing product delivery.</p><p>• Design system specifications, including use cases, performance testing, and functional requirements.</p><p>• Support the implementation of technology solutions by overseeing their design and development.</p>
<p><strong>Oracle Database Administrator (Cloud & On-Prem) – Payments Industry - $115k - $125k + bonus + benefits </strong></p><p><br></p><p>Are you passionate about designing and optimizing database solutions for mission-critical systems? We’re looking for an experienced Database Administrator to join a dynamic team within the payments space. </p><p><br></p><p><strong>What You’ll Do</strong></p><p>· Design, deploy, and maintain databases across Oracle, PostgreSQL, MySQL, SQL Server, and AWS services (RDS, DynamoDB, Aurora, Redshift).</p><p>· Optimize performance through query tuning, indexing, and schema design for high-volume systems.</p><p>· Implement backup, recovery, archival, and disaster recovery solutions.</p><p>· Develop automation scripts and workflows to reduce vendor reliance and streamline operations.</p><p>· Ensure database security with IAM policies, encryption (KMS), and auditing.</p><p>· Collaborate with DevOps teams to integrate databases into CI/CD pipelines.</p><p>· Troubleshoot complex issues including Oracle infrastructure problems and performance bottlenecks.</p><p>· Participate in on-call rotation for critical support – currently 1-in-4 weeks. </p>
<p>We are looking for a skilled Payroll Administrator to join our team on a part time contract basis in Toronto, Ontario. In this role, you will be responsible for managing payroll processes, ensuring compliance with regulations, and maintaining accurate payroll records. This is an excellent opportunity to contribute to a dynamic organization while leveraging your expertise in payroll systems and practices.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll for all employees, including salaried, hourly, and contract staff, using Dayforce software.</p><p>• Record payroll journal entries in Microsoft Dynamics and ensure accurate financial reporting.</p><p>• Submit pension plan spreadsheets to HR and verify the accuracy of union dues and pension reconciliations.</p><p>• Ensure compliance with federal and provincial payroll regulations, employment standards, and company policies.</p><p>• Maintain payroll records, update deductions, benefits, and vacation accruals, and address discrepancies.</p><p>• Prepare payroll-related reports, assist with year-end activities such as T4 and T4A submissions, and resolve payroll discrepancies.</p><p>• Respond to employee inquiries regarding payroll, benefits, and deductions with attention to detail and in a timely manner.</p><p>• Generate regular and customized payroll reports, including summaries, tax reports, and benefits cost analyses.</p><p>• Conduct payroll audits to identify errors, recommend corrective actions, and ensure accuracy.</p><p>• Collaborate with HR and Finance teams to align payroll data with financial reports and budgets.</p>
<p>We are seeking an experienced Customs Administrator with a Certified Customs Specialist (CCS) designation to join our team in Mississauga, Ontario. In this contract position, you will play a key role in ensuring the timely and accurate processing of customs documentation for shipments. This is an excellent opportunity to contribute to a dynamic wholesale distribution environment while further developing your expertise in logistics and customs procedures.</p><p><br></p><p>Responsibilities:</p><p>• Match advice notifications with arrival notices on a daily basis to ensure shipment accuracy.</p><p>• Input data for electronic clearance of eligible shipments in compliance with customs regulations.</p><p>• Prepare and submit paper entries for goods requiring special government clearances (e.g., wood products).</p><p>• Classify imported goods and calculate applicable duties, taxes, and fees.</p><p>• Compile and transmit B3 documents to the appropriate customs authorities, ensuring proper accounting of duties and taxes on incoming shipments.</p><p>• Organize and submit monthly entries for low-value shipments in compliance with customs requirements.</p><p>• Handle entries related to supplementary payments and drawbacks, as required.</p><p>• Process permit applications and research guidelines for re-exporting domestically produced goods.</p><p>• Verify incoming delivery notes against intra-company invoices and organize documentation for control preparation.</p><p>• Prepare foreign supplier declarations to accompany re-export shipments, when required.</p>
We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
<p>We are looking for an experienced Payroll Specialist with strong SAP payroll expertise to join our team in Mississauga, Ontario. This contract position is ideal for a payroll professional who can independently manage end-to-end payroll processing in an SAP environment, with a strong understanding of compliance, unionized settings, and payroll system configuration. In this role, you will play a key part in ensuring accurate and timely payroll processing, supporting complex payroll changes, and maintaining compliance with regulatory and collective agreement requirements.</p><p><br></p><p>Responsibilities:</p><ul><li>Configure and maintain the payroll system to support annual salary increases and updates in accordance with collective agreements and union settlements</li><li>Independently execute full-cycle payroll processing as required, ensuring accuracy and timeliness</li><li>Assess the effectiveness and reliability of payroll-related systems and processes, recommending improvements where needed</li><li>Leverage technology to enhance payroll processes and drive operational efficiencies</li><li>Prepare, review, and validate payroll reports to ensure accuracy and completeness</li><li>Generate payroll, time, and employee data reports for management as required</li><li>Collaborate with internal and external auditors during audits and provide necessary payroll data and documentation</li><li>Support collective bargaining, grievance, and settlement processes by providing accurate payroll data and analysis</li><li>Ensure compliance with payroll regulations, company policies, and union agreements</li><li>Maintain strong working knowledge of payroll, time and attendance systems, including SAP</li></ul>
<p><strong>Payroll Administrator - ADP WFN</strong> </p><p>We are looking for a skilled Payroll Administrator to join our team in Vaughan, Ontario. In this long-term contract position, you will play a pivotal role in ensuring the accurate and efficient processing of payroll and benefits for employees. This opportunity is ideal for professionals with expertise in payroll systems and a strong commitment to accuracy and confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process employee payroll in compliance with organizational policies and government regulations.</p><p>• Oversee the day-to-day operations of employee timesheets and attendance systems to ensure accurate tracking.</p><p>• Utilize accounting software systems, including ADP Workforce Now, to streamline payroll activities.</p><p>• Administer employee benefits functions, ensuring proper documentation and processing.</p><p>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.</p><p>• Maintain and update payroll records, ensuring data integrity and confidentiality.</p><p>• Generate reports for payroll and benefits to support internal audits and decision-making.</p><p>• Ensure compliance with all applicable labour laws and tax regulations.</p><p>• Identify opportunities to improve payroll processes and implement best practices.</p>
<p>We are looking for a<strong> Compensation Analyst - Project Manager or Coordinator to lead a complex, end-to-end Compensation & Benefits redesign</strong> in a fast-paced, cross-functional environment. This is a contract position that requires strong leadership, strategic planning, and the ability to effectively collaborate with various teams and stakeholders. The role is based in Toronto, Ontario, and involves working onsite two days per week.</p><p><br></p><p>Contract length: 6-7 mon.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate and lead meetings with cross-functional teams and stakeholders to ensure project alignment.</p><p>• Proactively address issues by engaging with subject matter experts and team members to drive timely solutions.</p><p>• Develop, manage, and monitor comprehensive project plans, including milestones, dependencies, and timelines.</p><p>• Identify risks and blockers, providing detailed updates and mitigation strategies to leadership.</p><p>• Gather and validate business requirements, ensuring alignment with organizational goals.</p><p>• Deliver clear presentations and regular progress updates to stakeholders.</p><p>• Coordinate the execution of the end-to-end compensation process, ensuring accuracy and efficiency.</p><p>• Collaborate with teams across departments, including HR, Compensation, and Systems, to drive project success.</p><p>• Maintain thorough documentation, reporting, and project artifacts to support transparency and accountability.</p><p>• Build strong relationships with stakeholders to foster collaboration and achieve project objectives.</p>
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p>Our client, a service based business in Ontario, is seeking an Accounts Receivable Analyst with strong experience in AR processing, collections, and high‑volume transaction environments. The AR Analyst will be responsible for the full cycle of receivables, reconciliation work, customer account oversight, and timely resolution of outstanding balances.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage full-cycle Accounts Receivable.</li><li>Process high-volume AR transactions accurately and within deadlines.</li><li>Conduct proactive collections outreach and follow-up with clients.</li><li>Reconcile customer accounts and investigate discrepancies.</li><li>Prepare AR aging reports and support month-end close.</li><li>Partner with internal teams to resolve billing or payment issues.</li></ul><p><br></p>
<p><strong>Senior Analyst, Capital Markets Performance & Reporting (12-Month Contract)</strong></p><p><br></p><p>We are seeking a highly motivated <strong>Senior Analyst</strong> to join a Capital Markets Finance team within a leading institutional investment environment. This role focuses on performance measurement, attribution, and reporting across complex credit and multi-asset portfolios within capital markets, while supporting the evolution toward more dynamic and digitized reporting solutions.</p><p><br></p><p>This is a 12-month fixed-term contract based in downtown Toronto.</p><p>Work model: 4-days onsite required. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the <strong>end-to-end daily performance reporting</strong> process for credit-focused investment portfolios, ensuring accuracy and timeliness</li><li>Analyze and validate <strong>security-level performance data</strong>, including accruals, valuations, and P& L, and ensure proper aggregation across portfolios</li><li>Investigate and resolve <strong>data discrepancies across multiple systems</strong>, working closely with technology and operations teams</li><li>Deliver <strong>performance attribution analysis</strong>, identifying key drivers of returns and providing meaningful insights to stakeholders</li><li>Build, maintain, and enhance <strong>interactive dashboards and reporting tools using Power BI</strong></li><li>Utilize <strong>SQL</strong> to extract, transform, and manage large datasets for reporting and analysis</li><li>Leverage <strong>advanced Excel</strong> for complex financial modeling, reconciliation, and data analysis</li><li>Interpret and communicate results across various <strong>capital markets products</strong>, including credit, fixed income, and equity portfolios</li><li>Partner with stakeholders across <strong>finance, risk, operations, and investment teams</strong> to support evolving reporting needs</li><li>Contribute to <strong>process improvements and automation initiatives</strong>, enhancing scalability and data quality</li><li>Monitor <strong>market trends and macroeconomic developments</strong>, assessing impact on portfolio performance</li></ul>
<p><strong>Job Summary:</strong></p><p>Robert Half has an exciting contract opportunity for Compensation Analyst PM. In this role, you will oversee and drive an end-to-end compensation project in a highly cross-functional, fast-paced environment. This role is responsible for program execution, stakeholder coordination, and ensuring timely delivery of all project milestones. The individual will partner closely with teams across the organization and is required to be onsite in Toronto two days per week. Duration is 6+ months.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, schedule, and facilitate meetings with cross-functional partners and stakeholders.</li><li>Develop and manage the complete project plan, tracking tasks, milestones, and dependencies end-to-end.</li><li>Proactively resolve issues by engaging team members or subject matter experts.</li><li>Identify, monitor, and communicate project risks or blockers to leadership.</li><li>Gather and validate business requirements with relevant teams.</li><li>Prepare and deliver presentations and comprehensive status updates for stakeholders.</li><li>Support the execution of the full compensation process.</li><li>Foster strong partnerships and alignment across departments (HR, Compensation, Systems, etc.).</li><li>Maintain accurate project documentation, reporting, and artifacts.</li><li>Ensure deliverables meet quality standards and deadlines.</li></ul><p><br></p>
<p>Are you an experienced financial professional looking to make a high-impact contribution in a leading, global manufacturing environment? Our client is seeking a Senior Financial Analyst who will play a vital role in financial planning and analysis, partnering with business leaders to support strategic decision-making.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead financial analysis, forecasting, budgeting, and reporting processes to drive business results.</li><li>Conduct variance analysis, identify trends, and provide actionable insights to management.</li><li>Collaborate cross-functionally with operations, sales, and supply chain to support business objectives.</li><li>Develop and maintain complex financial models to evaluate projects, initiatives, and investments.</li><li>Prepare monthly, quarterly, and annual financial reports and presentations for senior leadership.</li><li>Ensure compliance with internal controls and company policies.</li><li>Support continuous improvement initiatives to enhance efficiency within financial processes.</li></ul><p><br></p>
<p>We are looking for an experienced Senior Financial Analyst (6-month contract) to join our team in Toronto, Ontario. This long-term contract position offers an exciting opportunity to contribute to the financial planning and analysis efforts within the dynamic financial services industry. The role involves leveraging advanced financial modelling skills and working with data integration tools to support critical business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and coordinate financial planning and analysis (FP& A) activities across various teams to ensure accuracy and alignment.</p><p>• Optimize and maintain financial models using tools such as Anaplan and OneStream to support forecasting and budgeting processes.</p><p>• Prepare detailed business review materials to provide insights that drive strategic decision-making.</p><p>• Utilize advanced financial modelling techniques to analyze data and identify trends within residential mortgage lending, credit cards, and deposit portfolios.</p><p>• Collaborate with stakeholders to design and implement ad hoc reporting tailored to business needs.</p><p>• Apply expertise in tools like Power BI and Alteryx for data integration and visualization.</p><p>• Conduct in-depth analysis of budgeting and forecasting processes to identify efficiencies and improvements.</p><p>• Ensure compliance with industry standards and best practices in financial reporting and analysis.</p><p>• Work closely with cross-functional teams to enhance system functionality and streamline workflows.</p><p>• Provide insights and recommendations based on financial data to support organizational goals.</p>
<p>Our client is looking for a Yardi Application Support Analyst that focuses on providing functional support and optimization for the Yardi environment, working closely with Finance and operational stakeholders.</p><p><br></p><p>Key Responsibilities</p><ul><li>Act as the primary point of contact for Yardi support, troubleshooting issues and ensuring timely resolution</li><li>Maintain and optimize Yardi modules (Voyager 7s/8, PayScan, AP, AR, GL, Investment Accounting, Procure-to-Pay, BillPay, Construction Manager)</li><li>Ensure financial accuracy, compliance, and alignment with internal controls and reporting standards</li><li>Partner with Finance to improve workflows and drive process efficiencies</li><li>Perform data quality reviews, cleansing, and governance initiatives</li><li>Develop SQL queries, reports, and data extracts for Finance and Audit teams</li><li>Manage user access, permissions, and system configurations</li><li>Support system upgrades, testing, and release cycles</li><li>Maintain documentation (process maps, support guides, configurations)</li><li>Deliver user support and training across the platform</li><li>Act as liaison with Yardi and external vendors for escalations and enhancements</li></ul><p><br></p><p>Qualifications</p><ul><li>Post-secondary education in Accounting, Business, Information Systems, or related field</li><li>Strong understanding of accounting workflows, financial controls, and reporting requirements</li><li>Hands-on experience with Yardi Voyager (or similar ERP/accounting systems)</li><li>Strong data analysis skills (reconciliation, transformation, data cleanup)</li><li>5+ years experience in Business Analysis, Systems Analysis, or Application Support</li><li>SQL experience is an asset</li><li>Strong communication and stakeholder management skills</li><li>Detail-oriented with strong documentation and process discipline</li></ul><p><br></p><p>This posting represents a current vacancy with our client. If this opportunity aligns with your experience, I’d be happy to connect and discuss further.</p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a highly skilled Senior Systems Engineer to join our team in Toronto, Ontario. In this role, you will play a key role in designing, implementing, and maintaining IT infrastructure that supports organizational objectives. This role will require close collaboration with regional teams and global stakeholders to ensure seamless operations and adherence to industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage scalable IT infrastructure that meets organizational and regional requirements.</p><p>• Standardize systems and processes across different regions to enhance reliability and security.</p><p>• Integrate and manage hybrid environments, including on-premises and cloud-based solutions such as Azure and VMware.</p><p>• Collaborate with regional IT teams to address unique challenges and deliver tailored solutions.</p><p>• Act as the primary escalation point for critical technical issues across time zones.</p><p>• Monitor system performance and optimize configurations to meet diverse user and network demands.</p><p>• Oversee backup, recovery, and disaster recovery processes to ensure business continuity.</p><p>• Lead cross-region IT infrastructure projects, ensuring consistent execution and adherence to standards.</p><p>• Implement and maintain robust security protocols to safeguard organizational data.</p><p>• Develop and maintain comprehensive documentation for systems, processes, and infrastructure standards.</p>
<p>Robert Half is recruiting for an ERP Integration Manager to lead the integration, optimization, and ongoing management of critical enterprise resource planning (ERP) systems. This is an exciting opportunity for a strategic and hands-on professional to oversee ERP system integration and ensure strong alignment across business processes and technology platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end ERP system integration, including project planning, coordination, and execution across multiple business units.</li><li>Collaborate with internal stakeholders to gather business requirements and design integration solutions.</li><li>Oversee data migration, testing, deployment, and system maintenance, ensuring data integrity and security.</li><li>Manage and mentor a team of technical professionals to achieve project goals and support system users.</li><li>Develop and deliver end-user training and system documentation.</li><li>Coordinate with third-party vendors and manage relationships to maximize solution effectiveness.</li><li>Proactively communicate project progress and issues to leadership and stakeholders.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>Are you a detail-oriented accounting professional looking to take the next step in your career? We are seeking an Accountant to play a key role in maintaining accurate financial records, supporting trust accounting operations, and helping deliver timely and reliable reporting. This is an excellent opportunity to contribute to a collaborative finance team within a dynamic and growing organization. If you thrive in a fast-paced environment and are ready to make an impact, we encourage you to apply.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee the general ledger and accounting systems, including preparing and posting journal entries and reconciling accounts.</li><li>Record and monitor daily trust transactions in the accounting system and related sub-ledgers.</li><li>Perform reconciliations for accounts payable and accounts receivable.</li><li>Contribute to month-end and year-end closing processes to support timely and accurate reporting.</li><li>Provide assistance and support to the trust accounting group, collaborating with servicing administrators as needed.</li><li>Assist with a wide range of accounting and reporting functions as assigned.</li><li>Support annual audit processes for both funds and corporate entities.</li><li>Address ad-hoc requests from the Finance department as they arise.</li></ul><p><br></p>
About the Role We’re looking for a solution-driven Dynamics 365 detail oriented to take ownership of the development side of Microsoft Dynamics 365. This isn’t a pure analyst or developer role — it’s ideal for someone who enjoys designing end-to-end solutions, collaborating across teams, and leading technical delivery in a lean, agile environment. You’ll partner closely with business stakeholders and the functional consultant to translate requirements into scalable, high-impact D365 solutions that support the Revenue Operations (RevOps) team. The environment is cloud-based D365, with a focus on Field Operations and Project Operations modules. Key Responsibilities Lead solution design, configuration, and development for Microsoft Dynamics 365. Analyze business needs and design the right technical approach using Power Platform tools. Collaborate with stakeholders to define roadmaps, priorities, and solution delivery plans. Support integrations between D365 and other enterprise systems (Salesforce experience a plus). Drive implementation and continuous optimization of Field and Project Operations modules. Top 3 Must-Haves Solutioning expertise with tools such as Power Automate, Logic Apps, and custom plug-ins. Strong configuration and functional knowledge across D365 modules. Proven ability to lead technical design and collaborate effectively with both business and IT teams.
<p><strong>Job Title:</strong> Bilingual Jr. Project Manager– ERP Implementation</p><p><strong>Duration:</strong> 12 months</p><p><strong>Working Arrangements</strong>: Hybrid 3-4 days in office</p><p><strong>Location:</strong> Toronto, ON or Montreal, QU</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and lead the full-cycle ERP implementation, in coordination with external vendors, IT, and Finance teams.</li><li>Manage the design and standardization of the Chart of Accounts (COA), balancing standard practices and required customizations.</li><li>Serve as system superuser for NetSuite, providing expertise, troubleshooting, and ongoing support after go-live.</li><li>Design and deliver training for end users, including creation of SOPs, user manuals, and English-language training materials.</li><li>Regularly interface with end users and project team, fostering communication and addressing project roadblocks.</li><li>Project manage timelines, deliverables, and communications to ensure on-time delivery.</li><li>Collaborate with stakeholders to gather requirements and relay feedback for successful adoption.</li><li>Support post-implementation activities, including system optimization and process improvement.</li></ul><p><br></p>
<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
