<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
Full-time Remote<br><br>Key Responsibilities:<br><br>• Perform day-to-day bookkeeping tasks, including recording financial transactions, maintaining general ledgers, and reconciling accounts.<br><br>• Prepare financial statements, including balance sheets, income statements, and cash flow statements.<br><br>• Compile financial data for compilation and review engagements, ensuring accuracy and completeness of information.<br><br>• Collaborate with clients to gather necessary documentation and information for compilation engagements.<br><br>• Use of QuickBooks or other bookkeeping software.<br><br>CRA Inquiries:<br><br>• Serve as the primary contact for Canada Revenue Agency (CRA) inquiries.<br><br>• Manage correspondence and submit documentation related to tax inquiries (with oversight).<br><br>Qualifications:<br><br>• Minimum of 5 years of experience in bookkeeping or related field.<br><br>• Proficient in accounting software (e.g., QuickBooks, Excel, etc.).<br><br>• Experience with Caseware would be an asset.<br><br>• Experience with Intuit Profile for tax preparation an asset but not required.<br><br>• Understanding of Canadian tax laws and regulations an asset.<br><br>• Excellent communication skills, both written and verbal.<br><br>• Highly organized, detail-oriented, and able to manage multiple tasks.<br><br>• Proactive and able to work independently with minimal supervision.<br><br>• Familiarity with remote work tools and technologies.<br><br>Here's what you can expect when you join us:<br><br>• Competitive salary based on experience.<br><br>• Health Spending Account, company paid life, dependant life, critical illness insurance & accidental death and dismemberment insurance.<br><br>• LTD (Long-Term Disability) insurance, contributed to by employees.<br><br>• The opportunity to work with a dynamic team and contribute to our growing firm.<br><br>• A highly flexible and family friendly workplace.<br><br>• Continuous learning and professional development opportunities.
<p>Robert Half is looking for an Amazon eCommerce Specialist for a 6-month remote contract opportunity. The Amazon eCommerce Specialist focuses on enhancing our client's presence on Amazon and other e-commerce platforms, driving sales growth, and ensuring their digital content is competitive and engaging. The ideal candidate will collaborate with cross-functional teams to improve product visibility and optimize online strategies within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><ul><li>Analyze and create competitive charts for the Canadian Amazon product assortment, following established structures.</li><li>Regularly review and update Amazon product pages to identify gaps and opportunities in key categories.</li><li>Conduct audits of competitor A+ content, including videos, images, and written materials, to enhance our own content strategy.</li><li>Collaborate with creative teams to design and implement updated content, ensuring it is effectively uploaded to relevant platforms.</li><li>Monitor and manage content using Content Management Systems (CMS) such as Salsify and internal image banks.</li><li>Develop strategies to improve product visibility and sales performance on Amazon and other retailer systems.</li><li>Work closely with marketing and sales teams to align e-commerce initiatives with broader business goals.</li><li>Utilize tools like Adobe Photoshop and Illustrator to create visually appealing content for digital platforms.</li><li>Provide insights on digital trends and opportunities to maintain competitiveness in the e-commerce space.</li><li>Ensure compliance with best practices for online content deployment and management.</li></ul>
<p><strong>Job Description: </strong>Consolidations Specialist</p><p><strong>Position Type: </strong>Contract (6 months)</p><p><strong>Location: </strong>Mississauga, ON</p><p><strong>Work Arrangement: </strong>Hybrid (4 days on-site, 1 day remote)</p><p><strong>About the Role:</strong></p><p>Our client, a global industry leader, is expanding and undergoing an exciting transition. They are seeking a <strong>Consolidations Specialist</strong> to support their finance team during this critical period, focusing on consolidation activities, full cycle accounting, and accurate financial reporting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with consolidating monthly, quarterly, and annual financial statements.</li><li>Reconcile intercompany accounts and elimination entries to ensure accurate reporting.</li><li>Support financial statement preparation and compliance with IFRS and US GAAP standards.</li><li>Contribute to the transition and implementation of a new consolidation tool, including data validation and process alignment.</li><li>Perform account reconciliations and provide insights through variance analysis.</li><li>Handle general accounting activities, including full-cycle accounting tasks, as required.</li></ul>
<p>Robert Half has an exciting 3-month contract opportunity with a National Client for an experienced Bilingual Change Management Consultant to lead and manage the success of complex change initiatives. This individual will influence and enable others to succeed, serving as a coach, guide, and mentor to leaders and employees during times of transition. The ideal candidate will bring expertise in organizational process change practices, exceptional communication skills in both English and French, and a strategic mindset to drive sustainable adoption, utilization, and benefits realization. This is a fully remote opportunity with the possibility to extend. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide tailored support and coaching to front-line managers and supervisors to help their teams navigate transitions effectively.</li><li>Partner with business leaders to ensure accountability, ownership, and sponsorship of change initiatives.</li><li>Design and execute end-to-end change management strategies for large-scale or multi-year transformation initiatives, ensuring alignment with organizational goals.</li><li>Develop targeted and actionable plans for Stakeholder and impact analyses, communication and training strategies, risk mitigation and readiness evaluations and seamlessly integrate the change management strategy into project plans to address impacts on processes, systems, and team members.</li><li>Oversee measurement systems to track adoption, utilization, and benefits realization for organizational changes.</li><li>Develop and implement reinforcement mechanisms to sustain change, celebrate success, and drive cultural integration.</li><li>Evaluate risks and challenges, implementing effective mitigation strategies to ensure project success.</li><li>Bring up-to-date knowledge of leading-edge change management techniques and methodologies to enrich deliverables.</li></ul>
We are looking for a dynamic HR Recruiter to join our team on a contract basis. This role involves sourcing and qualifying candidates for various departments, ensuring a seamless recruitment process. Based in Mississauga, Ontario, this position offers the flexibility of remote work and requires a self-driven individual eager to meet targets and deadlines in a fast-paced environment.<br><br>Responsibilities:<br>• Conduct comprehensive candidate sourcing for multiple departments and roles.<br>• Manage initial screening calls to assess qualifications and suitability.<br>• Coordinate interview schedules with senior recruitment staff.<br>• Utilize recruitment tools and systems, including Oracle, to streamline hiring processes.<br>• Collaborate with a talent acquisition team to meet organizational hiring goals.<br>• Ensure a high standard of candidate evaluation during screening to deliver quality candidates.<br>• Problem-solve independently and adapt to evolving recruitment needs.<br>• Maintain accurate records and documentation throughout the recruitment process.<br>• Work efficiently within set timelines to meet hiring targets.
<p>Our client is a family office also operating venture capital funds. Due to exciting growth, they are adding a results-driven Fund Controller to the team. The Fund Controller will have a strong background in Private Equity and U.S. tax and accounting principles for a growing portfolio of approximately 10 private equity funds—and more on the horizon. Reporting to the President, this role extends to overseeing accounting functions for the investment management company. <strong>This role is 100% remote but the Fund Controller must be willing and able to meet in the West GTA several times a year for internal meetings. </strong></p><p><br></p><p>If you’re a highly skilled CPA with proven expertise in Canadian and US fund structures, capital handling, carried interest, performance allocation, and cross-border compliance, this hands-on position offers the opportunity to be a key player in a fast-paced investment environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Fund Accounting & Financial Oversight</strong></p><ul><li>Oversee the accounting and reporting for funds spanning U.S. and Offshore structures.</li><li>Maintain capital account statements, NAV calculations, and investor allocations in-house.</li><li>Manage preparation and review of quarterly/annual financial statements under U.S. GAAP.</li><li>Collaborate with third-party fund administrators and review their financial deliverables.</li><li>Coordinate with external auditors to ensure timely fund audits with precise reporting.</li></ul><p><strong>Tax Compliance & Coordination</strong></p><ul><li>Work with external tax advisors for U.S. partnership tax filings (Form 1065/K-1 preparation and review).</li><li>Reconcile tax allocations, ensuring clear alignment with financial records.</li><li>Oversee FATCA, CRS, and other regulatory reporting requirements.</li><li>Provide end-to-end tax compliance assistance to investors.</li></ul><p><strong>Management Company Accounting</strong></p><ul><li>Handle general ledger entries, payroll, expense tracking, management fee collections, and more for the investment management company.</li><li>Generate financial statements, fund expense chargebacks, and cash flow forecasts regularly.</li><li>Process & Controls</li><li>Develop and implement robust internal controls, policies, and compliance systems.</li><li>Initiate process improvements to boost reporting accuracy and operational efficiency.</li><li>Manage external relationships with auditors, tax advisors, fund administrators, and banking institutions.</li></ul><p><br></p><p><br></p>
<p>We are looking for a highly skilled Sr. Accountant to join our client's team on a long-term contract basis in Toronto, Ontario. The successful candidate will play a critical role in managing complex accounting processes, maintaining accurate financial records, and ensuring compliance with organizational and regulatory standards. </p><p><br></p><p>This position offers a hybrid work setup, with two<u> days on-site (downtown Toronto)</u> and the remainder remote, and requires strong attention to detail, excellent communication skills, and the ability to excel in a fast-paced environment.</p><p><br></p><p>Contract terms: 6 mon, immediate start. </p><p><br></p><p>Responsibilities:</p><p>• Perform detailed account reconciliations, including balance sheet and bank reconciliations, to ensure financial accuracy.</p><p>• Prepare and record journal entries on a monthly basis in accordance with accounting standards.</p><p>• Handle month-end close activities, including generating and reviewing reports, to meet strict deadlines.</p><p>• Utilize advanced Excel skills, including pivot tables and handling large datasets, to analyze and synthesize financial data.</p><p>• Collaborate with internal teams and external clients to address inquiries and resolve discrepancies.</p><p>• Maintain and update the general ledger, ensuring all entries are accurate and complete.</p><p>• Provide support during audits by preparing necessary documentation and responding to auditor inquiries.</p><p>• Monitor accounts payable and accounts receivable processes, including invoice entry and payment tracking.</p><p>• Take initiative to review prior billing records and journal entries to familiarize yourself with expectations for current reporting periods.</p><p>• Assist with reporting tasks and contribute to the development of financial summaries for stakeholders.</p>
<p><strong>The Company</strong></p><p>Our client is an ad agency based in Toronto and they are looking for a Freelance HTML Developer to support on a project-basis. This is a remote opportunity, ability to work hybrid as needed in Toronto is ideal. </p><p><br></p><p><strong>The Position</strong></p><p>As a Freelance HTML Developer, you'll bring digital concepts to life across a variety of formats, including HTML banner ads, and dynamic display units. You’ll collaborate closely with designers and strategists to deliver clean, responsive, and visually compelling experiences.</p><p><br></p><p>Responsibilities:</p><ul><li>Develop and code HTML-based deliverables including emails, banners, and dynamic display ads.</li><li>Translate static design files into functional, responsive digital assets.</li><li>Troubleshoot and debug existing code to ensure compatibility and performance across devices and platforms.</li><li>Work within platforms such as <strong>Google Studio</strong> and <strong>Google Web Designer</strong> to build, edit, and deploy creative.</li><li>Collaborate with cross-functional teams to meet project timelines and client expectations.</li></ul>
<p>We are seeking an experienced <strong>Informatica MDM Developer</strong> to design, develop, and implement master data management solutions for our client. This role requires deep expertise in Informatica Master Data Management (MDM) tools and technologies, as well as strong problem-solving skills to support business-critical data integration, governance, and quality initiatives. The ideal candidate will possess a robust technical skill set, a passion for data management, and a strong ability to collaborate with key stakeholders to support enterprise-wide data strategies.</p><p><br></p><p><strong>1. MDM Implementation & Development:</strong></p><ul><li>Design and implement solutions using Informatica MDM Hub components, including configurations for data consolidation, hierarchy management, and trust and match rules.</li><li>Develop and optimize data architecture, workflows, and pipelines using Informatica tools such as PowerCenter, MDM Hub, and Data Quality.</li><li>Configure and enhance master data models, cleansing rules, entity validation, and merge processes.</li></ul><p><strong>2. Data Integration & Quality:</strong></p><ul><li>Integrate data from various sources using ETL processes and Informatica tools (e.g., PowerCenter, IDQ).</li><li>Develop and implement data quality rules to maintain accuracy, consistency, and reliability of master data.</li><li>Analyze and resolve issues related to duplicate records, incorrect matching logic, and inconsistencies in master data.</li></ul><p><strong>3. Collaboration with Cross-functional Teams:</strong></p><ul><li>Work closely with business stakeholders to identify requirements for master data across key domains (e.g., Customer, Product, Vendor, etc.).</li><li>Partner with data governance and analytics teams to define and maintain data standards and workflows.</li><li>Collaborate with infrastructure and application teams to address performance optimization needs and resolve technical bottlenecks.</li></ul><p><strong>4. Data Governance & Compliance:</strong></p><ul><li>Ensure adherence to Data Governance policies, privacy standards (e.g., GDPR, HIPAA, CCPA), and industry regulations while implementing MDM solutions.</li><li>Create documentation for processes, configurations, and workflows to ensure transparency and compliance.</li></ul><p><strong>5. Performance Optimization & Support:</strong></p><ul><li>Monitor system performance and conduct regular audits to ensure efficient operation of Informatica MDM solutions.</li><li>Troubleshoot issues promptly and identify long-term fixes to improve platform reliability.</li><li>Provide post-implementation technical support and actively contribute to continuous enhancement initiatives</li></ul>
We are looking for a detail-oriented Billing Clerk to join our team on a permanent basis. This hybrid position, based in Toronto, Ontario, offers the opportunity to manage critical billing processes for a services organization that values precision and organization. If you have strong communication skills and the ability to efficiently handle billing tasks, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare, review, and circulate approximately 100 client bills monthly, ensuring accuracy and compliance with current rates and codes.<br>• Coordinate with legal assistants and client billing specialists to manage billing tasks across multiple partners.<br>• Utilize e-billing systems effectively to process invoices and resolve billing-related issues.<br>• Apply adjustments, obtain lawyer approvals, and finalize bills for distribution to clients.<br>• Collaborate with the Finance Department and other teams to address billing concerns and cancellations.<br>• Maintain accountability for all billing operations as the sole billing support clerk in the office.<br>• Ensure timely follow-through and meticulous attention to detail throughout billing cycles.<br>• Provide support on specialized billing systems such as Elite software to enhance efficiency.
<p>Our client, a global organization is seeking a Salesforce Marketing Cloud Developer to join their team. This role is responsible for designing, developing, and implementing marketing automation solutions using Salesforce Marketing Cloud. The ideal candidate will have a strong understanding of digital marketing strategies, data integration, and customer journey mapping.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain Marketing Cloud solutions including Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Cloud Pages.</li><li>Create and manage dynamic email templates using HTML, CSS, AMPscript, and Salesforce data extensions.</li><li>Build and optimize customer journeys and automation workflows to support marketing campaigns.</li><li>Integrate Salesforce Marketing Cloud with Salesforce CRM and other third-party platforms via APIs and connectors.</li><li>Collaborate with marketing, sales, and IT teams to gather requirements and deliver scalable solutions.</li><li>Monitor campaign performance and provide actionable insights to improve engagement and conversion.</li><li>Ensure data integrity, compliance with privacy regulations (e.g., GDPR, CASL), and best practices in email deliverability.</li><li>Troubleshoot and resolve issues related to Marketing Cloud implementations and integrations.</li></ul>
