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3 results for Director Credit Collections in Port Credit, ON
- Mississauga, ON
- remote
- Permanent
- 85000.00 - 95000.00 CAD / Yearly
- <p>We are looking for an experienced <strong>Credit/Collections Supervisor/Manager </strong>to lead collection activities while managing a portfolio of customer accounts in Mississauga, Ontario. This position combines hands-on account oversight with team leadership, requiring someone who is detail oriented and can strengthen cash flow, guide collection staff, and support consistent application of credit and collection standards. The successful candidate will work closely with internal partners to address disputes, assess risk, and improve overall receivables performance.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support Collection Specialists through day-to-day coaching, guidance, and practical problem-solving on challenging accounts.</p><p>• Review account portfolios regularly, set priorities with the team, and adjust collection approaches to improve recovery results.</p><p>• Oversee collector performance, monitor workloads, and reinforce adherence to established collection practices and service expectations.</p><p>• Manage a personal group of customer accounts, follow up on overdue balances, secure payments, and help lower outstanding aged receivables.</p><p>• Handle complex or high-exposure accounts by developing tailored strategies that balance risk management with strong customer relationships.</p><p>• Maintain accurate records of account activity, including payment commitments, disputes, follow-up actions, and customer communications.</p><p>• Track delinquency and aging trends, focus efforts on priority accounts, and contribute to regional and company collection objectives.</p><p>• Partner with Billing, Sales, Operations, and other internal teams to resolve disputes promptly and escalate significant concerns when needed.</p><p>• Support credit reviews, customer onboarding assessments, and credit limit recommendations while ensuring documentation meets policy requirements.</p><p>• Contribute to process enhancements, team training, and collection initiatives that strengthen accountability and operational efficiency.</p>
- 2026-11-09T23:38:33Z
- Mississauga, ON
- remote
- Permanent
- 65000.00 - 75000.00 CAD / Yearly
- <p>We are looking for an experienced Accounts Receivable Supervisor to lead receivables activities for our Mississauga, Ontario operation while supporting related processes for Western Canada. This hybrid position combines hands-on oversight of credit, collections, invoicing, and cash application with day-to-day leadership of a small team. The successful candidate will bring strong analytical ability, sound decision-making, and the confidence to partner closely with internal stakeholders to keep accounts current and operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support a three-person accounts receivable team through coaching, performance guidance, and regular one-on-one meetings.</p><p>• Oversee daily receivables operations, including collections follow-up, invoicing coordination, cash application review, and new account administration.</p><p>• Assess customer creditworthiness by reviewing financial information, establishing appropriate credit thresholds, and evaluating third-party credit reports.</p><p>• Handle complex collection matters and credit-related issues, making informed decisions on escalations and account risk.</p><p>• Authorize the release of orders placed on hold by confirming account status and resolving outstanding concerns.</p><p>• Prepare and analyze spreadsheets and reporting to monitor receivables performance, identify trends, and support business decisions.</p><p>• Work closely with sales and other internal teams to address account questions, improve communication, and support customer service outcomes.</p><p>• Provide oversight for accounts receivable activities across the Mississauga and Western Canada operations, including support for invoicing needs where required.</p>
- 2026-11-09T23:39:15Z
- Mississauga, ON
- remote
- Permanent
- 60000.00 - 70000.00 CAD / Yearly
- <p>We are partnering with a growing organization to find an experienced Accounts Receivable Specialist to join their team. This is a full-cycle AR role with a strong focus on customer interaction, collections, and billing accuracy across both Canadian and U.S. accounts.</p><p>This position is ideal for a detail-oriented professional who thrives in a high-volume, fast-paced environment and enjoys being in a front-facing, customer-focused role.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage full-cycle accounts receivable for a portfolio of customers across North America</li><li>Generate and issue accurate invoices and monthly account statements</li><li>Process incoming payments (EFT, credit card, cheque) and apply accordingly</li><li>Perform regular account reconciliations and resolve discrepancies</li><li>Monitor aging reports and proactively manage collections to ensure timely payment</li><li>Follow up with customers on outstanding balances and resolve billing inquiries or disputes</li><li>Review and process credit applications</li><li>Support order processing and invoicing</li><li>Collaborate with internal teams (including Sales) to resolve billing or order-related issues</li><li>Support Controller with Month End close</li></ul><p><br></p>
- 2026-11-09T23:36:39Z