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10 results for Desktop Support Analyst in Port Credit, ON

Technical Support Engineer: II
  • Toronto, ON
  • remote
  • Temporary
  • 30.00 - 40.00 CAD / Hourly
  • We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. <br> Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
  • 2026-10-19T15:28:46Z
Bilingual Help Desk/Application Support, D365 F+O
  • Mississauga, ON
  • onsite
  • Temporary
  • 30.00 - 45.00 CAD / Hourly
  • <p>We are looking for a bilingual Help Desk/Application Support specialist to join a contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F& O and CE, making it ideal for someone who enjoys balancing user service with system troubleshooting. The selected candidate will provide responsive assistance across end-user technology, maintain strong documentation practices, and work closely with internal teams and external partners to resolve issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for desktops, laptops, mobile devices, printers, phones, network connectivity, and business software used across the organization.</p><p>• Manage incoming service requests through the ticketing platform by recording complete details, assigning the correct priority, communicating progress, and ensuring timely resolution.</p><p>• Support employee onboarding and offboarding by preparing equipment, setting up user profiles, provisioning accounts, and granting appropriate application access.</p><p>• Administer routine Active Directory activities such as password resets, account updates, and security group maintenance.</p><p>• Diagnose and resolve user issues related to Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive, as well as Windows operating systems.</p><p>• Coordinate with senior technical teams when issues require escalation, while retaining accountability for follow-up and closure of assigned incidents.</p><p>• Keep support documentation current by updating knowledge articles, recording troubleshooting steps, and maintaining accurate asset information.</p><p>• Provide front-line support for Dynamics 365 Finance & Operations and Customer Engagement, addressing user questions, access concerns, navigation challenges, and transactional errors.</p><p>• Partner with internal stakeholders and third-party vendors to investigate application problems, test fixes, and support updates or integrations.</p><p>• Monitor recurring support trends and recommend process improvements, user guidance, or training opportunities to reduce repeat issues and improve system usage.</p>
  • 2026-10-26T20:18:44Z
Technical Analyst
  • Markham, ON
  • onsite
  • Temporary
  • 23.75 - 27.50 CAD / Hourly
  • We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning.<br><br>Responsibilities:<br>• Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions.<br>• Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards.<br>• Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations.<br>• Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution.<br>• Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected.<br>• Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action.<br>• Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities.<br>• Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness.<br>• Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
  • 2026-10-23T16:38:47Z
SAP Analyst
  • Etobicoke, ON
  • onsite
  • Permanent
  • 75000.00 - 100000.00 CAD / Yearly
  • <p>We are looking for an <strong>SAP Analyst </strong>to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.</p><p>• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.</p><p>• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.</p><p>• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.</p><p>• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.</p><p>• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.</p><p>• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.</p><p>• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.</p>
  • 2026-10-30T17:33:45Z
Senior Compensation Analyst, Total Rewards
  • Toronto, ON
  • onsite
  • Temporary
  • 45.00 - 55.00 CAD / Hourly
  • <p><strong>Downtown Toronto (Hybrid - 2 Days Onsite) | 4-6 Mon Contract</strong></p><p><br></p><p>Our client is seeking a highly analytical <strong>Senior Compensation Analyst</strong> to join their Total Rewards Centre of Excellence on a short-term contract assignment. This role is ideal for an experienced compensation professional who thrives in a fast-paced environment and brings deep expertise in compensation program design, financial modelling, job architecture, and market benchmarking.</p><p>Working closely with the Compensation COE and Talent Acquisition teams, you will provide strategic and operational support across compensation program design, complex compensation analysis, job evaluation, organizational grading, and compensation transformation initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead compensation analyses and develop recommendations related to salary structures, internal equity, job evaluations, retention challenges, and complex compensation decisions.</li><li>Design and enhance compensation and incentive programs aligned with business objectives and market practices.</li><li>Build and maintain detailed financial models, cost analyses, and scenario planning tools to assess the impact of compensation-related decisions.</li><li>Conduct compensation benchmarking and market pricing using leading survey sources.</li><li>Participate in compensation surveys and analyze market data to support compensation strategy and competitiveness.</li><li>Perform job evaluations and provide recommendations related to job architecture, grading, leveling, and organizational alignment.</li><li>Support ongoing job architecture and compensation structure transformation initiatives.</li><li>Conduct pay equity analyses and support compensation compliance across multiple regions and jurisdictions.</li><li>Develop business cases, presentations, and executive-level recommendations for HR and business leaders.</li><li>Partner closely with Talent Acquisition on offer analysis, market competitiveness reviews, and hiring recommendations.</li><li>Collaborate with Total Rewards, HR leadership, and business stakeholders to deliver practical, data-driven compensation solutions.</li></ul><p><br></p>
  • 2026-10-21T13:28:45Z
Business Analyst
  • Toronto, ON
  • onsite
  • Temporary
  • 50.00 - 60.00 CAD / Hourly
  • We are looking for a Business Analyst to join a team in Toronto, Ontario on a Long-term Contract basis. In this role, you will work closely with business and technical partners to define needs, improve operational processes, and support the delivery of effective solutions. This position is well suited to someone who enjoys translating complex business challenges into clear requirements and contributing to meaningful, measurable improvements.<br><br>Responsibilities:<br>• Collaborate with leaders and cross-functional teams to gather business needs and shape solutions that support organizational goals.<br>• Document and maintain requirements throughout the project lifecycle by preparing process maps, user stories, business documents, and test-related materials.<br>• Lead or support discovery sessions, working meetings, and gap assessments to clarify scope, identify issues, and keep initiatives moving forward.<br>• Work with vendors, technical teams, and internal stakeholders to help configure systems in line with approved requirements and future-state processes.<br>• Examine existing workflows, identify opportunities for greater efficiency, and contribute to the rollout of improved practices using structured delivery methods.<br>• Assist with testing activities by preparing plans, scripts, and defect tracking records, while helping coordinate issue resolution through to completion.<br>• Use data analysis to support recommendations, monitor outcomes, and establish performance indicators that measure the value of implemented solutions.<br>• Assess the operational impact of proposed changes across business areas and support the development of practical mitigation and adoption plans.
  • 2026-11-06T20:54:03Z
Payroll Analyst
  • North York, ON
  • onsite
  • Permanent
  • 95000.00 - 118000.00 CAD / Yearly
  • Senior Payroll Accounting & Reporting Analyst Position Summary We are seeking an experienced Senior Payroll Accounting & Reporting Analyst to oversee payroll accounting activities, reconciliations, reporting, auditing, and process improvement initiatives within a large and complex organization. This role serves as a key liaison between Payroll, Finance, HR, and other business stakeholders to ensure the accuracy, integrity, and compliance of payroll financial data. The successful candidate will provide analytical support, lead payroll-related audits, supervise team members, and contribute to continuous improvement of payroll systems and processes. <br> Key Responsibilities Payroll Accounting & Reporting Reconcile payroll-related general ledger accounts and investigate discrepancies. Perform root cause analysis and provide recommendations to resolve account variances. Prepare and analyze payroll reports on a weekly, monthly, quarterly, and annual basis. Review payroll postings and ensure accuracy of payroll-related financial transactions. Support payroll processing through the preparation and delivery of payroll accounting data. Prepare journal entries and supporting documentation as required. Conduct aging analyses, trend reporting, and variance analysis. Develop and maintain reporting frameworks to support payroll operations and business decisions. Analyze payroll-related data and employee leave information to identify trends and areas for improvement. Ensure compliance with accounting standards, payroll legislation, and internal controls. Audit & Compliance Lead and support payroll audit activities. Design, test, and implement audit reports and monitoring processes. Collaborate with Finance and external stakeholders during annual audits. Prepare documentation and provide support for internal and external reviews. Assist with payroll overpayment recovery analysis and related reporting. Interpret and communicate payroll accounting policies, controls, and statutory requirements. Systems & Process Improvement Identify opportunities to improve payroll reporting, controls, and operational processes. Participate in payroll system enhancements, testing, and implementation projects. Support integration of new payroll processes and reporting requirements. Develop and maintain process documentation, workflows, and reporting procedures. Research emerging payroll trends, best practices, and system capabilities. Leadership & Collaboration Supervise and support designated payroll staff. Assist with employee onboarding, training, performance management, and workflow coordination. Work closely with Payroll, Finance, HR, and operational teams to ensure accurate payroll accounting practices. Provide guidance and expertise on payroll accounting, reporting, and compliance matters. Support initiatives that promote diversity, inclusion, and equitable workplace practices.
  • 2026-10-07T21:13:42Z
Business Analyst
  • Vaughan, ON
  • onsite
  • Contract / Temporary to Hire
  • 42.75 - 49.50 CAD / Hourly
  • We are looking for a Business Analyst to join a growing team in Ontario on a contract-to-permanent basis. This opportunity is well suited to someone who enjoys working in a fast-moving business, turning complex financial and operational data into clear recommendations for leaders across the organization. The role offers exposure to planning, forecasting, reporting, and cross-functional projects, making it ideal for an analytical individual who is eager to contribute beyond routine reporting.<br><br>Responsibilities:<br>• Analyze financial, sales, and operational results to identify trends, explain variances, and support forward-looking business decisions.<br>• Build, refine, and maintain dashboards and reporting tools that provide clear visibility into performance metrics for finance, marketing, and leadership teams.<br>• Partner with stakeholders across departments to gather business needs, document requirements, and translate them into practical reporting or analytical solutions.<br>• Support quarterly forecasting and ongoing planning activities by consolidating data, validating assumptions, and highlighting risks and opportunities.<br>• Develop financial models and ad hoc analyses to evaluate business performance, commercial initiatives, and emerging priorities.<br>• Work with large data sets using tools such as Power BI, Snowflake, Excel, and CRM platforms to produce accurate and actionable insights.<br>• Contribute to project-based initiatives by performing gap analysis, preparing documentation, and helping teams adapt to changing business priorities.<br>• Communicate findings in a concise and meaningful way to both technical and non-technical audiences, including executive stakeholders.
  • 2026-10-27T13:58:42Z
CAN - Software Developer: II (Intermediate)
  • Mississauga, ON
  • remote
  • Temporary
  • 22.00 - 24.00 CAD / Hourly
  • We are looking for an entry-level Full Stack .NET Developer to join a collaborative team in Mississauga, Ontario. This long-term contract opportunity is well suited to someone who enjoys learning unfamiliar business domains, troubleshooting existing applications, and building practical solutions across the full stack. The role combines hands-on development with investigation, analysis, and close partnership with business and technical stakeholders. You will contribute in a hybrid work environment while helping deliver reliable, maintainable software enhancements and fixes.<br><br>Responsibilities:<br>• Develop, enhance, and maintain full stack .NET applications that support business operations and user needs.<br>• Assess business requests by gathering context, clarifying requirements, and translating objectives into practical technical approaches before development begins.<br>• Examine existing applications to identify defects, trace root causes, and restore functionality when issues arise.<br>• Collaborate with business analysts, developers, and subject matter experts to compare solution options and align on effective implementation plans.<br>• Write clean, well-structured, and testable code that supports long-term application stability and future enhancements.<br>• Participate in code reviews, technical discussions, and delivery planning to improve solution quality and team outcomes.<br>• Document findings, design considerations, and development decisions to support ongoing maintenance and knowledge sharing.<br>• Work effectively within a hybrid schedule, contributing on site in Mississauga, Ontario for most of the work week.
  • 2026-11-04T21:08:47Z
Senior Director Engineering
  • Toronto, ON
  • onsite
  • Contract / Temporary to Hire
  • 123.50 - 143.00 CAD / Hourly
  • We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives.<br><br>Responsibilities:<br>• Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth.<br>• Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments.<br>• Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation.<br>• Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms.<br>• Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions.<br>• Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations.<br>• Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety.<br>• Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking.<br>• Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes.<br>• Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
  • 2026-11-03T14:14:03Z