15 results for Desktop Support Analyst in Port Credit, ON

Help Desk Analyst I

Toronto, ON
onsite
Contract / Temporary to Hire
28.00 - 33.00 CAD / Hourly
We are looking for a dependable Help Desk Analyst I to provide day-to-day technical support for end users. This contract-to-permanent position is well suited to someone with strong Microsoft environment experience who can resolve hardware, software, and connectivity issues in a thorough and timely manner. The successful candidate will support business users across core workplace technologies, contribute to smooth onsite operations, and help maintain a reliable IT experience across the office. Responsibilities: • Deliver frontline technical assistance for employees by diagnosing and resolving issues related to desktops, laptops, printers, and common workplace technology. • Support users with Microsoft 365 applications and other Microsoft stack tools, ensuring account access, application functionality, and day-to-day productivity needs are addressed efficiently. • Investigate basic network and connectivity concerns, identify root causes, and escalate more complex incidents when required. • Maintain and troubleshoot point-of-sale equipment and related peripherals to minimize disruption to business operations. • Respond to printer hardware failures, print queue issues, and device configuration problems while coordinating repairs or replacements as needed. • Provide onsite support during regular business hours and assist users in designated work locations when scheduled. • Record incidents, service requests, troubleshooting steps, and resolutions accurately to support service continuity and knowledge sharing. • Assist with technology setup, workstation readiness, and general IT support tasks that improve the overall end-user support experience.
2026-09-09T19:18:41Z

Laptop Deployment Technician

Toronto, ON
onsite
Temporary
24.00 - 28.00 CAD / Hourly
We are looking for a Laptop Deployment Technician to support a large-scale device refresh initiative for a financial services environment in Toronto, Ontario. This Long-term Contract position is ideal for a hands-on desktop support specialist who can prepare, deploy, and replace laptops efficiently while delivering a positive end-user experience. The successful candidate will handle imaging, configuration, troubleshooting, and shipment coordination, while working with a high daily volume of devices across multiple branch locations. Responsibilities: • Prepare and configure incoming laptops for end users by completing imaging, setup, and quality checks before deployment. • Replace existing devices with newly provisioned laptops and ensure users receive the equipment and guidance needed for a smooth handoff. • Resolve Level 2 desktop support issues related to hardware, Office 365 applications, Outlook, Excel, and general workstation performance. • Support device enrolment and management activities using Intune, Azure, and Active Directory tools. • Process a high volume of laptop deployments each day while maintaining accuracy, organization, and service standards. • Package and coordinate shipment of laptops to branch locations, ensuring devices are tracked and ready for distribution. • Create and provide checklists and other user-facing instructions to help employees complete returns and exchanges correctly. • Document incidents, service requests, and deployment updates in ServiceNow to maintain clear support records. • Communicate clearly with end users and internal teams to troubleshoot issues, answer questions, and deliver strong customer service.
2026-09-04T13:33:37Z

Oracle e-Business Suite Technical Analyst

Guelph, ON
onsite
Temporary
55.00 - 70.00 CAD / Hourly
We are looking for an experienced Oracle e-Business Suite Technical Analyst to support enterprise applications and deliver technical solutions that strengthen business operations in Guelph, Ontario. This Long-term Contract position is ideal for someone who can translate business needs into effective system enhancements, coordinate with stakeholders across the organization, and contribute to both project delivery and ongoing operational stability. The successful candidate will combine strong Oracle technical expertise with sound analysis, planning, testing, and communication skills in a collaborative environment. Responsibilities: • Provide technical support and ongoing enhancement for Oracle e-Business Suite environments and related custom applications built on Oracle technologies. • Work closely with business partners and stakeholders to elicit, clarify, document, and align requirements for system improvements and technical solutions. • Prepare effort estimates and organize configuration or development activities to support project timelines and operational priorities. • Design, configure, and develop Oracle-based solutions that address functional needs while maintaining system reliability and performance. • Create and execute unit and integration test activities, and support user acceptance testing to confirm solutions meet business expectations. • Contribute to production support by investigating issues, resolving defects, and helping maintain stable day-to-day application operations. • Produce clear technical and business documentation, including analysis materials, requirement records, and traceability updates for delivery teams. • Use tools such as Azure DevOps to monitor work progress, maintain visibility of tasks, and support project tracking and auditability.
2026-08-31T13:44:01Z

SAP Analyst

Etobicoke, ON
onsite
Permanent
75000.00 - 100000.00 CAD / Yearly
We are looking for an SAP Analyst to provide functional support for core business operations in Etobicoke, Ontario. In this role, you will help maintain system reliability, resolve process and data issues, and work closely with business and technical teams to keep critical workflows running smoothly. The position is well suited to someone who can interpret operational needs, communicate clearly with stakeholders, and deliver practical SAP support in a fast-paced environment. Responsibilities:• Provide day-to-day functional support for assigned SAP modules and related business activities, ensuring stable system performance after go-live.• Investigate user-reported issues, process breakdowns, and data discrepancies, then identify and implement appropriate resolutions.• Assist business teams during critical operational periods such as month-end activities, invoicing, order processing, and logistics cycles.• Work closely with subject matter experts, technical teams, security and basis resources, and external partners to address system needs effectively.• Escalate matters requiring advanced technical, integration, or master data support to the appropriate teams while tracking progress to resolution.• Respond promptly to support requests and incident tickets, maintaining a high standard of service for internal users.• Convert business concerns and operational challenges into clear functional actions, system recommendations, or documented requirements.• Communicate updates, risks, and issue status clearly to users, leadership, support teams, and vendors as needed.
2026-08-20T20:03:52Z

Business Analyst

Toronto, ON
onsite
Permanent
85000.00 - 100000.00 CAD / Yearly
Robert Half Canada is partnering with a confidential organization to hire a Business Analyst. This opportunity is suited to a thoughtful and detail-oriented professional who enjoys working with stakeholders to understand business needs, improve processes, and support practical, data-informed solutions. Position Summary The Business Analyst will work closely with business and cross-functional teams to gather requirements, analyze processes, identify opportunities for improvement, and support the delivery of business and operational initiatives. The person in this role will help translate business needs into clear documentation and actionable recommendations while contributing to a collaborative and inclusive work environment. Key Responsibilities<ul><li>Collaborate with stakeholders to gather, document, and validate business requirements</li><li>Analyze current processes, workflows, and systems to identify gaps, risks, and improvement opportunities</li><li>Develop business requirements documents, process maps, user stories, and other project documentation</li><li>Support solution design, testing, implementation, and change management activities</li><li>Facilitate meetings, workshops, and discussions with internal stakeholders and project teams</li><li>Track project progress, action items, and deliverables to support timely execution</li><li>Assist in data analysis, reporting, and the development of business insights to support decision-making</li><li>Work with technical and non-technical teams to help ensure shared understanding of project goals and requirements</li><li>Contribute to process improvement initiatives and continuous improvement efforts</li><li>Maintain accurate records, documentation, and status updates throughout the project lifecycle</li></ul>
2026-09-03T14:58:38Z

Data Analyst

Mississauga, ON
onsite
Temporary
27.00 - 30.00 CAD / Hourly
We are looking for a Data Analyst to join a food and food-processing organization in Mississauga, Ontario, on a contract basis. This position supports high-volume transactional operations by examining billing and invoice data, resolving EDI exceptions, and helping ensure accurate customer processing. The successful candidate will work across technical and business teams to improve data quality, address operational issues, and strengthen overall process performance. This role requires hands-on EDI troubleshooting experience, strong SAP S/4HANA knowledge, and the ability to identify and resolve complex issues involving billing, invoicing, customer master data, and system integrations. Responsibilities:<ul><li>Maintain, monitor, and support customer EDI profiles and transactions in a high-volume production environment.</li><li>Investigate and resolve EDI exceptions by analyzing transaction files, SAP billing data, customer requirements, master data, and transmission results.</li><li>Troubleshoot issues involving vendor and store numbers, customer cross-references, file layouts, mapping, translation, connectivity, file processing, and transmissions.</li><li>Resolve rejected transactions, partial file acceptance, missing or duplicate invoices, and retransmission requirements.</li><li>Correct rejected invoice data and manage large-scale invoice corrections to support successful customer processing and uploads.</li><li>Conduct root-cause analysis across EDI transactions, SAP, billing, master data, customer requirements, and system integrations.</li><li>Analyze complex business processes and identify opportunities to improve operational efficiency, data quality, reporting, and system performance.</li><li>Monitor EDI performance trends, corrective actions, recurring issues, and their impact on business operations.</li><li>Coordinate customer onboarding, billing requirements, and implementation activities with customers, vendors, IT, and internal business teams.</li><li>Clearly communicate technical and functional issues to management, operational teams, and technical stakeholders.</li></ul>
2026-09-14T01:18:35Z

Business Systems Analyst

Toronto, ON
onsite
Permanent
120000.00 - 130000.00 CAD / Yearly
We are looking for an experienced Business Systems Analyst to support enterprise initiatives that connect business priorities with technology and data solutions in Toronto, Ontario. This role works closely with investment, operations, finance, risk, compliance, and technology teams to clarify needs, improve processes, and strengthen decision-making through well-defined requirements and analysis. The successful candidate will contribute to transformation efforts by examining current workflows, shaping future-state processes, and supporting data-focused solutions that enhance efficiency, governance, and reporting. Key areas of focus would be: <ul><li>Business/Stakeholder Partnership & Requirements Management</li><li>Process Mapping & Business Transformation</li><li>Data Analysis & Data Mapping </li><li>AI Integration & Innovation/Enablement</li><li>Solution Delivery & Implementation – includes the UAT process</li></ul>Responsibilities:• Work with cross-functional stakeholders to gather objectives, identify operational needs, and convert business priorities into clear functional, technical, and data requirements.• Lead discovery meetings and working sessions to assess existing processes and uncover opportunities for stronger efficiency, control, and scalability.• Review and document present-state workflows, then help define improved future-state business processes across investment and operational functions.• Perform data mapping across interconnected platforms, establishing source-to-target relationships, transformation logic, and business rules for downstream use.• Trace data movement and dependencies between internal and external systems to support reporting accuracy and stronger information governance.• Identify opportunities to reduce manual effort through technology-enabled improvements, including the responsible use of AI-driven capabilities where appropriate.• Partner with project teams, architects, developers, product owners, and external vendors to support the delivery and implementation of business solutions.• Contribute to organizational change and user adoption activities by helping teams understand new processes, tools, and data practices.
2026-09-02T04:18:35Z

Sr. Financial Analyst

Toronto, ON
onsite
Temporary
35.63 - 41.25 CAD / Hourly
We are looking for a Sr. Financial Analyst to support financial planning and strategic decision-making for innovative product initiatives. This Long-term Contract opportunity is suited to a finance specialist who can translate complex data into practical recommendations, strengthen forecasting accuracy, and partner effectively with cross-functional teams. The successful candidate will contribute to budgeting, performance analysis, and long-range planning while helping leadership evaluate risks, opportunities, and growth priorities. Responsibilities: • Lead financial planning activities by preparing budgets, forecasts, and longer-term outlooks that support business priorities and performance goals. • Assess the financial effect of campaigns, incentives, and promotional initiatives, and work with internal partners to align spending with expected results. • Work closely with accounting and operational stakeholders to improve monthly profit and loss accuracy and support effective cost oversight. • Interpret financial results, identify emerging trends, and present clear insights to leadership to support informed decision-making. • Partner with teams across the business to evaluate strategic opportunities, develop recommendations, and help guide product and growth decisions. • Build and maintain detailed financial models and business cases that improve forecast reliability and support ad hoc analysis. • Enhance planning and reporting processes by identifying efficiencies, encouraging consistency, and supporting scalable financial practices. • Monitor key performance indicators and highlight risks and opportunities that may affect financial and operational outcomes.
2026-09-10T18:08:43Z

Business Analytics/Data Analyst

Toronto, ON
onsite
Temporary
38.00 - 45.00 CAD / Hourly
Data Evaluation & Impact Measurement AnalystOnsite Downtown TorontoJob SummaryThe Data Evaluation & Impact Measurement Analyst leads the organization’s efforts to assess program effectiveness, measure social impact, and provide data-driven advice to leadership. This role is responsible for analysis, KPI development and tracking, impact reporting, and translating findings into recommendations for management and external stakeholders. The position also oversees data visualization and dashboard development to support clear communication, informed decision-making, and stakeholder engagement.Key Responsibilities<ul><li>Develop and manage frameworks for monitoring, evaluation, and impact measurement across programs and initiatives</li><li>Analyze program and organizational data to assess outcomes, effectiveness, and opportunities for improvement</li><li>Define, track, and report on KPIs, performance indicators, and outcome metrics aligned with strategic goals</li><li>Provide advice to management by translating data findings into actionable recommendations</li><li>Lead impact analysis to demonstrate program value to leadership, funders, donors, and partners</li><li>Create and maintain dashboards, visual reports, and stakeholder-facing data interfaces</li><li>Present findings in a clear, compelling way for both technical and non-technical audiences</li><li>Collaborate with program teams, leadership, fundraising, and external stakeholders to understand reporting and impact measurement needs</li><li>Ensure data quality, consistency, and integrity across systems and reporting processes</li><li>Support grant reporting, board reporting, strategic planning, and program improvement efforts</li><li>Identify trends, risks, gaps, and opportunities through ongoing analysis</li><li>Promote a culture of evidence-based decision-making across the organization</li></ul>
2026-09-04T14:13:46Z

Application Support Anlayst

Mississauga, ON
onsite
Temporary
42.00 - 55.00 CAD / Hourly
We are looking for an Application Support Anlayst to join a healthcare organization in Mississauga, Ontario on a Long-term Contract basis. This position is suited to a hands-on support specialist who can resolve application issues, strengthen system reliability, and work closely with technical and business teams. The successful candidate will contribute to incident resolution, user support, testing, reporting, and controlled system changes while helping maintain efficient day-to-day operations. Key Responsibilities<ul><li>Provide day-to-day application and CRM support, with a primary focus on Salesforce.</li><li>Manage approximately 10 complex, user-facing support tickets per day, prioritizing issues based on business impact and urgency.</li><li>Investigate, troubleshoot, and resolve application and CRM-related issues in a timely and effective manner.</li><li>Serve as a key point of contact for business users and stakeholders experiencing CRM or application issues.</li><li>Communicate clearly with users, including individuals without a technical background, to understand issues and explain solutions.</li><li>Translate business requirements and user concerns into actionable technical or functional solutions.</li><li>Proactively identify recurring issues, potential system improvements, and opportunities to enhance the user experience.</li><li>Work independently to research, troubleshoot, and resolve issues, demonstrating strong problem-solving and investigative skills.</li><li>Collaborate with technical teams, application owners, vendors, and business stakeholders when issues require escalation or cross-functional support.</li><li>Monitor and manage support tickets through resolution while maintaining appropriate documentation and communication.</li><li>Support application testing, quality assurance, and validation of fixes or enhancements as required.</li><li>Follow established IT service management, incident, problem, and change management processes.</li><li>Contribute to knowledge documentation, support procedures, and continuous improvement initiatives.</li><li>Step into the role quickly and maintain a high level of operational support and service quality.</li></ul>
2026-09-08T17:23:43Z

Senior Financial Analyst

Toronto, ON
onsite
Temporary
38.00 - 44.00 CAD / Hourly
We are looking for a Senior Financial Analyst to join a contract opportunity based in Toronto, Ontario. In this role, you will deliver meaningful financial insight, support reporting activities across multiple entities, and help management make informed business decisions. This position is ideal for a finance specialist who combines strong technical accounting knowledge with sharp analytical skills and a hands-on approach to financial reporting and compliance. Responsibilities: • Develop and compile monthly financial reporting materials to support leadership reviews and required regulatory submissions. • Prepare annual financial statements, including supporting note disclosures, with a high degree of accuracy and completeness. • Analyze large sets of financial data to identify trends, explain variances, and build a clear picture of business performance. • Create dashboards and financial analyses that provide management with practical insight into results and emerging issues. • Monitor changes in accounting, tax, and regulatory requirements and assess their impact on reporting and compliance obligations. • Conduct industry and market analysis and summarize relevant findings for internal stakeholders and decision-makers. • Support budgeting, planning, and forecasting activities by gathering data, validating assumptions, and preparing supporting schedules. • Coordinate with external auditors by organizing documentation, responding to inquiries, and assisting with audit-related deliverables. • Maintain finance documentation, including accounting policies, procedures, and supplementary schedules, while supporting ongoing process improvements. • Contribute to month-end activities, ad hoc financial projects, and other accounting support tasks as required by management.
2026-09-11T18:23:44Z

Engineering Manager

Toronto, ON
onsite
Temporary
75.00 - 95.00 CAD / Hourly
We are looking for an experienced Engineering Manager to lead high-performing development teams within a fast-paced environment in Toronto, Ontario. This Long-term Contract opportunity is ideal for a leader who can balance people management, technical oversight, and delivery accountability across web, mobile, and cloud-based platforms. The successful candidate will guide cross-functional collaboration, strengthen engineering practices, and help drive reliable platform performance while delivering complex initiatives from planning through launch. Responsibilities:• Provide day-to-day leadership to software engineering teams, fostering accountability, collaboration, and technical excellence across multiple workstreams.• Coach and support developers through regular check-ins, performance discussions, and development planning to encourage long-term growth and engagement.• Oversee the delivery of Agile application development initiatives, ensuring projects progress effectively from initial kickoff through production release.• Coordinate complex cross-platform programs by aligning engineering efforts with business priorities, timelines, and stakeholder expectations.• Manage platform operations alongside application development activities, including production oversight, alert monitoring, and issue response.• Promote consistent engineering standards, quality practices, and continuous improvement across development and QA processes.• Partner with cross-functional stakeholders in different teams and time zones to resolve challenges, maintain momentum, and support informed decision-making.• Contribute to hiring efforts by participating in recruitment, interviews, and onboarding for new engineering talent.
2026-08-17T14:14:05Z

Director of Cybersecurity

Toronto, ON
onsite
Permanent
165000.00 - 185000.00 CAD / Yearly
We are looking for an experienced Director of Cybersecurity to lead and strengthen an enterprise-wide cybersecurity program in Toronto, Ontario. This role will shape the organization’s security direction, safeguard critical systems and data, and ensure security practices align with operational and strategic priorities. The successful candidate will work closely with senior leaders and cross-functional teams to build resilient controls, support compliance obligations, and foster a strong culture of security awareness. Responsibilities:• Create and advance a long-range cybersecurity strategy that supports business goals and addresses evolving threats across the organization.• Guide security governance and risk management activities by identifying priorities, assessing exposures, and recommending practical mitigation plans.• Collaborate with business units and technical teams to integrate security expectations into projects, processes, and day-to-day operations.• Oversee compliance efforts related to privacy obligations and recognized security standards, ensuring policies and controls remain current and effective.• Lead core security operations, including vulnerability oversight, threat detection, incident investigation, and coordinated response activities.• Establish, review, and refine information security policies, standards, and procedures to strengthen operational consistency and control effectiveness.• Direct identity and access management improvements, with attention to privileged access, authentication methods, and appropriate user controls.• Assess and monitor third-party security risk by reviewing vendors and partners to support informed decision-making and reduce external exposure.• Build and develop a high-performing security team while managing budgets, external providers, training efforts, and awareness initiatives across the organization.
2026-09-02T04:18:35Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z

Director, BI Solutions

Toronto, ON
onsite
Permanent
150000.00 - 175000.00 CAD / Yearly
We are looking for a strategic and hands-on leader to shape the business intelligence vision for our Toronto, Ontario team within the investment management sector. In this role, you will guide the development of reporting and analytics capabilities that help senior leaders make informed, data-driven decisions. You will work closely with business, finance, and technology partners to establish meaningful performance measures, strengthen insight delivery, and increase the impact of enterprise data investments. Responsibilities: • Develop and lead the business intelligence strategy, aligning reporting and analytics initiatives with organizational goals and priorities. • Partner with leaders across business, finance, and technology teams to identify key metrics, define reporting needs, and support decision-making at the executive level. • Oversee the design and delivery of dashboards, scorecards, and visual reports that provide clear, actionable insight for a range of stakeholders. • Champion the adoption of BI tools and analytics solutions by promoting best practices, consistency, and usability across the organization. • Direct the roadmap for BI platforms and reporting capabilities, including the effective use of cloud-based technologies and modern visualization tools. • Ensure reporting outputs are accurate, trusted, and relevant by establishing strong governance, data quality expectations, and performance standards. • Lead, mentor, and develop BI professionals while fostering a collaborative, high-performing analytics function. • Evaluate opportunities to improve reporting processes, enhance data accessibility, and increase the business value delivered through analytics investments.
2026-09-02T04:18:35Z