71 results for Customer Service Manager in Port Credit, ON

Credit/Collections Supervisor/Manager

Markham, ON
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
Job Summary The primary objective of this position is to direct and manage the Credit Dept. This entails, ensuring timely collection from all of our account base and reconciliation of major retail accounts including appropriate communication with external customers and sales reps and internal sales management. Managing one credit & collections specialist. Duties & Responsibilities Manage the credit staff to ensure that daily, weekly, monthly and annual objectives and goals are met. Evaluating new customers for credit worthiness and setting terms and limits as appropriate. Ensure credit insurance policy is complied with, proper reporting is maintained and portal updated when necessary. Ensure that major retail accounts are reconciled on a regular basis and outstanding deductions are followed up on. Ongoing evaluation of customers’ credit worthiness including re-evaluating credit limits, acceptance of orders exceeding credit limits etc. Knowledge, Skills and Abilities Strong customer focus and ability to establish rapport easily with both internal and external relationships. Solid understanding of credit policies and procedures and ability to manage credit staff. Relationships and Roles within Department Manage credit staff to ensure timely collection of all outstanding receivables. Deal with credit related problems and determine action to be taken, and to resolve them within the department. Relationships with other Departments Works closely with customer base, internal and external sales to ensure that credit related issues are communicated to the appropriate individuals. Credentials and Experience Academic - University/College degree - Credit designation Experience - Credit experience, minimum 5 years - Management experience, minimum 3 years Special Requirements Ability to effectively manage credit function in a customer focussed environment. Ability to work under general direction with little functional guidance - referring only specific cases/problems to supervisor that fall outside organization policies or procedures. Knowledge of Power BI and Excel required.
2026-04-28T14:53:42Z

Client Host 4

Toronto, ON
remote
Contract / Temporary
20.00 - 23.00 CAD / Hourly
We are looking for a service-focused Client Host with relevant experience to support day-to-day workplace operations in Toronto, Ontario. This Long-term Contract position is ideal for someone who thrives in a fast-paced office setting, enjoys coordinating meetings and events, and takes pride in creating a smooth and welcoming experience for employees, guests, and leadership. The successful candidate will bring strong organizational skills, sound judgment, and a proactive approach to managing facilities-related requests, office logistics, and client support. Responsibilities: • Coordinate meeting rooms, executive sessions, and workplace events by arranging space setup, technology readiness, catering, and related logistics. • Provide attentive front-line support to employees, visitors, and senior stakeholders, responding to requests with professionalism and urgency. • Review incoming maintenance and service requests, track completion status, and follow up to help ensure timely resolution and a positive workplace experience. • Monitor office capacity and secure additional meeting space when needed to support business activities and special events. • Manage workplace supplies and refreshment inventory, place routine orders, and handle ad hoc requests for office materials. • Oversee mail, deliveries, guest access, and keycard-related tasks while maintaining accurate coordination with building or coworking teams. • Maintain digital workplace documentation, including operational guides and emergency procedures, ensuring information remains current and accessible. • Support office culture initiatives and company gatherings by assisting with planning, setup, vendor coordination, and post-event wrap-up.
2026-05-13T19:38:46Z

Customer Service Representative

Thornhill, ON
remote
Contract to Hire
17.10 - 19.80 CAD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Thornhill, Ontario on a contract basis with the potential to become permanent. This role is well suited to someone who enjoys balancing administrative work with customer contact while helping reduce a high volume of outstanding claim-related tasks. The successful candidate will support documentation, payment processing, correspondence handling, and phone-based intake in a fast-moving environment where accuracy and service matter. Responsibilities: • Draft and issue claim-related documents, including member letters, third-party communications, consent paperwork, and other file correspondence as needed. • Handle claim payment administration by reviewing and processing expenses such as appraisal charges, glass-related invoices, and report fees. • Assist the total loss function by preparing settlement documentation and sending proof of loss materials in a timely manner. • Obtain supporting records for investigations by requesting documents such as police reports, fire incident reports, and other relevant external information. • Forward property damage claim files to legal representatives when requested, ensuring records are complete and properly organized. • Receive, sort, and distribute incoming mail and correspondence so items are directed to the appropriate team or file without delay. • Place outbound calls to members to collect first notice of loss details for claims submitted after hours or through online channels. • Respond to incoming calls as required and direct each inquiry to the correct department while maintaining a high-quality customer experience.
2026-05-12T17:54:06Z

Accounts Receivable Specialist

Toronto, ON
remote
Contract / Temporary
26.00 - 28.00 CAD / Hourly
We are looking for an Accounts Receivable Specialist to join a financial services team on a Long-term Contract assignment. This fully remote role is well suited to someone who brings hands-on experience in cash applications, works carefully with financial data, and is comfortable following established controls in a public company environment. The successful candidate will support daily payment posting, invoicing, and account maintenance while using Excel and ERP tools to keep records accurate and up to date. Responsibilities:• Record and apply incoming payments, including credit card transactions, by reviewing bank and processor reports and updating the appropriate records in the system.• Prepare and issue invoices while maintaining accuracy across customer accounts and supporting steady day-to-day receivables activity.• Review account details for completeness, resolve discrepancies, and help maintain strong internal controls and audit-ready documentation.• Track correspondence received through shared mailboxes and maintain simple logs or status trackers to ensure requests are organized and followed up promptly.• Use Excel functions such as pivot tables, VLOOKUP, XLOOKUP, filtering, and sorting to analyze receivables information and support reporting needs.• Assist with account reconciliations and investigate variances by applying sound judgment and strong attention to detail.• Work within established procedures to complete tasks consistently, accurately, and in line with financial governance requirements.• Collaborate with internal stakeholders to support billing, payment processing, and customer account inquiries in a thorough manner.
2026-05-07T13:33:46Z

Help Desk/Desktop Support Analyst

Toronto, ON
onsite
Contract / Temporary
30.00 - 40.00 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Toronto, Ontario. This Long-term Contract opportunity is suited to someone who enjoys resolving hardware, software, and access issues while delivering a high standard of customer service across desk-side and service desk environments. The successful candidate will support a range of technologies, contribute to reliable day-to-day operations, and help maintain a stable and efficient user computing experience. Responsibilities: • Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues received through service desk channels and in-person support requests. • Diagnose and resolve problems involving Microsoft environments, Mac computers, Android devices, and common business applications to minimize user downtime. • Configure, deploy, and maintain end-user hardware, including workstations, monitors, printers, and related accessories across the organization. • Administer user accounts, permissions, and access requests within Active Directory while following established security and support procedures. • Support connectivity and infrastructure-related incidents involving Cisco and Citrix technologies, escalating complex issues when required. • Perform desk-side troubleshooting for operating system, software, and device-related concerns, ensuring timely and thorough resolution. • Record incidents, service requests, resolutions, and follow-up actions accurately within the ticketing system to maintain clear support documentation. • Assist with technology rollouts, workstation refreshes, and other operational IT initiatives that improve the end-user support environment.
2026-05-04T16:48:42Z

Sales Operations Specialist- Finance and Leasing

Milton, ON
onsite
Permanent
60000.00 - 70000.00 CAD / Yearly
The Sales Operations Specialist plays a key internal support role within the captive finance division, partnering closely with sales, finance, and operations teams. This role is responsible for supporting lease and finance transactions from quote to funding, maintaining CRM and ERP systems, assisting with accounting and invoicing activities, and providing responsive customer service. The ideal candidate will bring strong analytical skills, attention to detail, and prior experience in a leasing, banking, or financial services environment. Key Responsibilities<ul><li>Prepare and compile lease and finance quotes and term sheets to support new and existing business</li><li>Enter and maintain accurate opportunity, customer, and deal data within the CRM system</li><li>Manage and track sales leads, ensuring timely follow-up and proper documentation</li><li>Post cash receipts, perform journal entries, and support general accounting activities</li><li>Run invoices and process transactions within lease/finance management or ERP systems</li><li>Provide inbound customer support, responding to inquiries related to billing, documentation, and account status</li><li>Coordinate with insurance providers to obtain plates and required documentation</li><li>Support sales and finance teams with reporting, reconciliation, and administrative tasks</li><li>Ensure data accuracy and compliance throughout the lease and sales lifecycle</li><li>Assist with continuous improvement of sales and finance processes</li><li>Perform other related duties as assigned</li></ul>
2026-04-22T15:13:51Z

Logistics Coordinator

Mississauga, ON
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
We are looking for a detail-oriented Logistics Coordinator to join our dynamic team in Mississauga, Ontario. This role is ideal for someone who excels in managing complex schedules, problem-solving, and ensuring the smooth flow of goods through the supply chain. If you thrive in a fast-paced environment and are passionate about logistics, this position is perfect for you. Key Must-Haves<ul><li>Hands-on experience in a 3PL environment – transportation, freight brokerage, dispatch, or carrier coordination</li><li>Experience managing both inbound and outbound shipments</li><li>Direct experience working with carriers (scheduling, tracking, issue resolution)</li></ul> Responsibilities<ul><li>Coordinate daily shipment schedules, including pickups, deliveries, and consolidations across domestic and international channels</li><li>Monitor and track freight movements from dispatch to delivery, proactively resolving delays or issues</li><li>Prepare and manage shipping documentation such as bills of lading, customs paperwork, packing slips, and labels</li><li>Work closely with carriers, brokers, warehouse teams, and customer service to ensure timely and accurate order fulfillment</li><li>Maintain accurate shipment data in logistics and transportation systems, providing real-time updates to stakeholders</li><li>Support inventory management through discrepancy reconciliation and cycle counts</li><li>Communicate shipment status, delays, and exceptions clearly to customers and internal teams</li><li>Assist with carrier selection, rate negotiations, and continuous improvement initiatives</li><li>Ensure compliance with transportation regulations, health & safety standards, and company policies</li></ul>
2026-05-07T17:04:02Z

Collections Specialist

Etobicoke, ON
remote
Contract / Temporary
27.00 - 31.00 CAD / Hourly
We are looking for a Collections Specialist to join an internet service provider on a Contract basis to provide leave coverage. This position is a remote role and supports a busy accounts receivable team by managing a high volume of customer accounts, reviewing outstanding balances, and helping maintain timely payment activity. The successful candidate will bring strong communication skills, sound judgement, and the ability to work independently while collaborating effectively with internal teams. Responsibilities:• Manage a portfolio of past-due customer accounts by reviewing aging reports and following up on outstanding balances in a timely manner.• Handle inbound and outbound collections communication for customers across U.S. and international accounts while maintaining a thorough and customer-focused approach.• Use NetSuite to download and assess aging data, then coordinate with sales on matters related to credits, refunds, and account resolution.• Evaluate account status to determine when credit hold actions may be appropriate based on payment history and risk.• Partner with colleagues across accounts receivable and other departments to resolve disputes, clarify account details, and support efficient collections activity.• Contribute to monthly collection targets by applying effective follow-up strategies and reducing delinquency within assigned accounts.• Review credit-related documentation for completeness and ensure applications are processed within established service timelines.• Communicate credit policies clearly and maintain accurate records for credit applications, reports, and supporting account documentation.
2026-05-15T15:33:45Z

Manager

Trenton, ON
onsite
Permanent
90000.00 - 110000.00 CAD / Yearly
We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses. Responsibilities:• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.• Oversee client accounts, including monitoring transactions and balances to ensure financial health.• Address audit findings, providing recommendations for improvement and implementing solutions.• Lead audit engagements, coordinating with team members to deliver high-quality results.• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.
2026-05-13T14:53:39Z

IT Support Engineer

Etobicoke, ON
onsite
Permanent
75000.00 - 85000.00 CAD / Yearly
This role would require 5-days in office and our client is based in Etobicoke. We are looking for an IT Support Engineer to provide dependable technical assistance to employees in Etobicoke, Ontario. This role is suited to someone who enjoys solving a wide range of desktop and user support issues, delivering responsive service both on-site and remotely, and helping staff stay productive with minimal disruption. The successful candidate will combine strong troubleshooting ability with a detail-oriented, customer-focused approach in a fast-moving environment. Responsibilities:• Deliver front-line technical support to end users through in-person and remote channels, resolving day-to-day IT issues efficiently.• Investigate and fix problems affecting computers, applications, connectivity, and workplace technology using a practical, hands-on approach.• Set up, configure, and roll out laptops and mobile devices to support new and existing employees.• Maintain user productivity by supporting Microsoft 365 applications, including Outlook, Teams, Excel, and Word.• Provide assistance with office printing and local network-connected devices, ensuring reliable operation across the workplace.• Monitor, update, and manage endpoints through tools such as Microsoft Intune and ManageEngine.• Record, prioritize, and close support requests in Jira while keeping accurate documentation of actions taken.• Support employee onboarding and offboarding by preparing equipment, managing access, and coordinating required technical tasks.• Assist with foundational infrastructure support, including connectivity checks, workstation troubleshooting, and Wi-Fi-related issue resolution.• Follow up with users after service delivery to confirm issues have been fully addressed and expectations have been met.
2026-04-30T15:33:46Z

Facilities Coordinator

Toronto, ON
onsite
Contract / Temporary
30.40 - 35.20 CAD / Hourly
We are looking for a Facilities Coordinator to join a healthcare-focused organization in Toronto, Ontario on a contract basis. This onsite role supports day-to-day facility operations across multiple locations and is well suited to someone who can respond quickly to maintenance concerns, coordinate service providers, and keep essential supplies moving where they are needed most. The successful candidate will help maintain safe, efficient environments by managing requests, working closely with vendors, and assisting with operational priorities during a contract coverage period. Responsibilities: • Respond promptly to facility-related issues and help coordinate timely solutions across multiple sites. • Travel between locations as needed to assess concerns, follow up on service requirements, and support operational continuity. • Work with external contractors and vendors to arrange repairs, maintenance visits, and other site services. • Monitor urgent building matters, including maintenance incidents such as leaks, and help ensure appropriate action is taken. • Coordinate the distribution of centralized warehouse supplies to office and facility locations based on operational needs. • Support daily facilities administration by tracking requests, updating records, and communicating progress to internal stakeholders. • Assist with onboarding and knowledge transfer during the training period to ensure smooth coverage of ongoing facilities activities. • Use internal systems and tools to document work orders, monitor service activity, and support office operations.
2026-05-13T20:33:43Z

IT Service Delivery Manager

Toronto, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-16T00:13:44Z

Director/Manager Financial Reporting

Toronto, ON
onsite
Permanent
100000.00 - 125000.00 CAD / Yearly
Our client a fast growing integrated services company has an exciting opportunity for a Manager of Financial Reporting to join their Finance Team. Responsibilities are as follows, Maintain IFRS-compliant financial records and prepare quarterly and annual financial statements, disclosures, and reporting packages (including Hebrew reporting).Prepare investment reporting, MD& A, Investment Memorandums, and partner-specific financial packages.Coordinate translations (Hebrew/English), review currency translations (CAD to NIS), and prepare supporting memos.Manage SOX compliance, internal controls documentation, and coordination with internal auditors.Serve as primary point of contact for external auditors, legal counsel, and other stakeholders.Compile corporate governance documentation and support statutory reporting requirements.Support annual budgeting processes at operations and corporate levels.Assist with tax compliance and related filings in coordination with external tax advisors.Resolve accounting system, reporting, and Excel-based technical issues.Provide ad hoc financial analysis and support to the CFO and Controller as required.
2026-05-13T11:53:41Z

Tax Director

Toronto, ON
onsite
Permanent
160000.00 - 190000.00 CAD / Yearly
We are looking for an experienced Tax Director to join a growing client in Toronto, Ontario. This role will oversee complex tax compliance activities, guide clients through audit matters, and provide strategic tax, retirement, and estate planning insight. The successful candidate will combine strong technical knowledge with a client-focused approach to deliver accurate, timely, and practical solutions. Responsibilities:• Direct the delivery of tax compliance engagements for a portfolio of clients, including oversight of filings and responses related to tax authority reviews and audits.• Examine financial statements and a range of tax returns, including personal, corporate, trust, partnership, foundation, and information filings, while maintaining quality and process control.• Investigate complex tax questions using recognized research platforms and source materials to support client recommendations and internal advisory discussions.• Contribute to enhancements in tax compliance workflows by identifying opportunities to improve efficiency, accuracy, and consistency.• Provide technical guidance on tax matters connected to financial planning, retirement strategies, and estate considerations, and support the development of client-facing materials.• Build and strengthen client relationships by ensuring advice and service delivery align with client objectives, regulatory expectations, and agreed timelines.• Assess financial data, net worth information, tax documents, and investment reporting to identify planning considerations and support informed recommendations.• Lead quarterly reporting activities, including performance-related calculations, coordination of investment manager information, and preparation of tailored client deliverables.• Prepare client analyses and projections using planning tools such as cash flow models, financial independence assessments, and multi-generational wealth scenarios.
2026-04-28T14:18:44Z

Senior Manager - Financial Planning & Analysis

St. Catharines, ON
remote
Permanent
100000.00 - 120000.00 CAD / Yearly
Our client is a fast-growing, private equity–backed organization with 20+ locations across Canada. As they continue to scale nationally, they are investing in the growing finance team to support data-driven decision-making, operational excellence, and sustainable growth. The Senior Manager, FP& A is a high-impact leadership role responsible for driving budgeting, forecasting, financial modeling, and performance reporting across the organization. Reporting to the Director of Finance, this role partners closely with regional operations, corporate leaders, and executive stakeholders to deliver insights that directly influence business outcomes. This position offers significant exposure to senior leadership, meaningful influence across the organization, and clear runway for career progression as the company continues to grow through organic expansion and M& A. Why This Role<ul><li>Company Growth: Join a rapidly scaling, private equity–backed platform with national reach and an active growth agenda</li><li>Career Progression: Opportunity to evolve into broader finance leadership as the organization matures</li><li>Collaboration: Work closely with Operations, IT, Sales, and Executive teams in a true business-partner role</li><li>Impact: Finance is viewed as a strategic enabler, not a back-office function</li></ul>Key Responsibilities<ul><li>Partner with the Director of Finance to lead the annual budget and forecast process across a growing number of branches and corporate functions</li><li>Develop rolling forecasts incorporating operational inputs, regional trends, and market dynamics</li><li>Align financial plans with strategic priorities and deliver clear variance analysis to leadership</li><li>Prepare and present monthly P& L reporting, dashboards, and executive reporting packages</li><li>Analyze financial and operational performance to identify key drivers, risks, and opportunities</li><li>Act as a trusted advisor, collaborating with Regional VPs, GMs, and functional leaders to improve profitability and cost discipline</li><li>Champion pricing, job costing, and margin analysis, including governance and ongoing evaluation of pricing strategies</li><li>Lead and support financial modeling for growth initiatives, operational improvements, and strategic investments</li><li>Contribute to capital planning, productivity initiatives, and enterprise-wide cost optimization efforts</li><li>Enhance FP& A processes to improve accuracy, scalability, and speed as the business grows</li><li>Support financial aspects of M& A, including valuation, integration modeling, and post-acquisition tracking</li></ul>
2026-04-21T14:44:30Z

Finance Manager

Hamilton, ON
onsite
Permanent
90000.00 - 100000.00 CAD / Yearly
Due to exciting growth within the organization, our client is adding a new Finance position. Reporting to the Senior Director, Finance, the Finance Manager plays a key role in supporting financial reporting, analysis, controls, and planning across a blended not‑for‑profit and for‑profit organization focused on advancing the scientific community. This is an excellent opportunity for a designated CPA or CPA student seeking progressive, hands‑on experience in a hybrid work environment while contributing to an organization with a meaningful healthcare and research mission. The role provides exposure aligned with CPA Canada practical experience requirements and offers long‑term growth potential as the organization continues to scale. Key Responsibilities<ul><li>Assist with monthly, quarterly, and annual financial reporting for multiple entities</li><li>Maintain general ledger accuracy, including journal entries, reconciliations, and working papers</li><li>Prepare and maintain capital asset registers and depreciation schedules</li><li>Support year‑end audit and tax processes and liaise with external auditors</li><li>Assist in budgeting, forecasting, and variance analysis</li><li>Prepare management reporting, dashboards, and KPIs</li><li>Analyze financial and operational performance and provide actionable insights</li><li>Support financial reporting for externally funded programs and partner organizations</li><li>Provide backup bookkeeping and close support as required</li><li>Identify opportunities for process improvement, automation, and system efficiencies</li></ul>Why Join<ul><li>CPA mentorship and qualifying experience across core technical competencies</li><li>Hybrid flexibility for work‑life balance</li><li>Opportunity to support and give back to the community</li><li>Broad exposure across not‑for‑profit and commercial entities</li><li>Strong long‑term career growth potential</li></ul>CPA Supervision & DevelopmentThis role is supervised and mentored by a qualified CPA and is structured to support progressive responsibility and professional judgment across financial reporting, management accounting, budgeting, internal controls, and audit support, consistent with CPA Canada experience requirements.
2026-04-28T13:48:44Z

Collections Specialist

Markham, ON
onsite
Contract / Temporary
27.31 - 31.63 CAD / Hourly
We are looking for a Collections Specialist to join our team in Markham, Ontario on a Contract basis. This position will oversee credit and collections activities, support the accurate assessment of customer accounts, and help maintain strong cash flow through timely follow-up and account reconciliation. The role works closely with customers, sales partners, and internal stakeholders to resolve credit-related matters while balancing risk management with a high standard of customer service. Responsibilities: • Lead day-to-day credit and collections operations, guiding team priorities and monitoring performance against short- and long-term targets. • Review new customer accounts to assess financial risk and establish suitable credit terms and exposure limits. • Monitor existing accounts on an ongoing basis, updating credit limits and making informed decisions on orders that exceed approved thresholds. • Oversee the reconciliation of key retail accounts and investigate outstanding deductions to support accurate account balances. • Maintain compliance with credit insurance requirements, including timely reporting and updates through the appropriate portals. • Partner with customers, sales representatives, and internal management to address collection issues and resolve account concerns efficiently. • Direct collection efforts to improve recovery of overdue receivables while preserving positive business relationships. • Analyze account trends and reporting data using tools such as Excel and Power BI to support decisions and highlight areas of risk or opportunity.
2026-04-28T15:38:42Z

Technical Support Analyst

Toronto, ON
onsite
Permanent
68000.00 - 75000.00 CAD / Yearly
This job posting is for a current vacancy with our client. In this role, you will be joining a well-established professional services firm. You will be a part of a large IT team, and help manage the IT infrastructure in their Toronto office. What you will do and how you will make an impact … <ul><li>Provide user support for Office 365 and Windows products.</li></ul> <ul><li>Provide support for Tier 1 - Tier 2 issues. You will diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li></ul> <ul><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li></ul> <ul><li>Track equipment assignments and maintain accurate records in inventory systems.</li></ul> <ul><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li></ul> <ul><li>Document processes and issues and manage their inventory.</li></ul> <ul><li>Onboard and offboard users and manage user accounts and access.</li></ul> Why we are excited about you … <ul><li>You are an excellent communicator and have experience working with non-technical users.</li></ul> <ul><li>You are proactive and curious, and are eager to learn.</li></ul> <ul><li>You are an IT generalist and enjoy having a variety of work and responsibilities.</li></ul>
2026-04-20T17:23:44Z

ERP/CRM Consultant

Toronto, ON
remote
Contract / Temporary
50.00 - 60.00 CAD / Hourly
The Dynamics CRM Specialist acts as the lead analyst and system administrator for our client's Dynamics CRM instance. This includes, but is not limited to, designing, configuring, testing, supporting, and maintaining the overall CRM system and its users. This role will translate business needs into functional requirements and act as a liaison with all departments and partners involved with CRM. The ideal candidate will have experience with managing reporting, dashboards, building workflows, account troubleshooting, licensing, and onboarding and offboarding users. This role is a 4-6 month contract role to start, hybrid (2 days in office) in North York, Ontario. Responsibilities Provide 1st level support and onboarding for new CRM users across Must be authorized to work in Canada. This includes any issues that the service desk cannot troubleshoot. Translate current and future business needs into functional requirements and Dynamics CRM solutions. Works closely with partners in solutions development, budgeting and project delivery. Analyze and assist with all CRM system integrations (internal or external). Maintain, support and enhance CRM add-ons and applications. Create new workflows, as required, to ensure the system is running at its maximum efficiency. Configure, test and maintain CRM system and its users. Design, implement and update CRM user training curriculum and testing on LMS 365. Use internal customer data and external data sources to identify and implement new sales opportunities. Work with partners to enter, review and manage lead entry into CRM. Provide regular reporting, including but not limited to CRM dashboards, adoption and monthly metrics reports for CRM user groups - Sales, Head Office Stakeholders, Funeral. Partner with IT, Sales operations and Funeral Services on annual licensing requirements and systems integration (ERP, Harmony). Works with Marketing team to support branch and corporate initiatives. Utilize CRM system for management of outbound leads and email nurturing. Other duties may be assigned as required, in addition to the principal duties and responsibilities outlined above.
2026-05-15T04:24:02Z

Project Manager

Toronto, ON
onsite
Contract / Temporary
39.59 - 45.84 CAD / Hourly
We are looking for an experienced Project Manager to oversee complex delivery initiatives in Toronto, Ontario. This Long-term Contract opportunity is suited to someone who can guide multiple workstreams across client-facing engagements while balancing structured project governance with Agile ways of working. The successful candidate will bring strong leadership, sound judgement, and the ability to keep teams aligned in fast-moving environments. Responsibilities: • Direct several simultaneous projects, ensuring priorities, timelines, and delivery expectations remain coordinated across internal and client-facing work. • Build and manage detailed delivery roadmaps, including schedules, milestone plans, interdependencies, and reporting materials for governance reviews. • Oversee scope, budget, quality, risk, and issue management to keep projects on track and support successful outcomes. • Lead project execution within hybrid delivery models, applying traditional project controls while supporting iterative Agile delivery where appropriate. • Run key team ceremonies such as sprint planning sessions, daily check-ins, reviews, and retrospectives to maintain momentum and team alignment. • Work closely with Business Analysts and delivery teams to refine backlogs, confirm readiness of upcoming work, and support effective prioritization. • Monitor performance indicators and project data to provide transparency, identify improvement opportunities, and strengthen delivery consistency. • Build strong relationships with clients and stakeholders by translating business needs into practical delivery plans and managing communications proactively. • Contribute to Agile adoption and broader delivery improvement efforts by coaching teams, sharing best practices, and supporting the development of standards and playbooks.
2026-05-11T18:28:59Z

Project Manager

North York, ON
onsite
Permanent
100000.00 - 150000.00 CAD / Yearly
We are looking for an experienced Project Manager to oversee industrial racking and storage initiatives from project launch through final completion in Ontario. This position is well suited to a senior individual with strong attention to detail who can balance client communication, technical coordination, site execution, and commercial performance across several active projects. You will play a central role in aligning internal teams, vendors, and field personnel to deliver safe, high-quality outcomes that meet schedule and budget expectations. Responsibilities: • Direct several projects at once, guiding each assignment from initial turnover through design coordination, purchasing, installation, inspection, and closeout. • Build and maintain detailed project plans covering timelines, staffing needs, costs, and potential risks to support reliable execution. • Act as the main contact for clients and project partners, addressing updates, changes in scope, and issues with clear and precise communication. • Work closely with engineering and technical teams to review drawings, structural details, permit documentation, and installation requirements for completeness and accuracy. • Coordinate effectively with sales, operations, suppliers, subcontractors, and site crews to keep work progressing smoothly between stages. • Monitor field activities through site visits and progress reviews, ensuring workmanship, productivity, and final deliverables meet project expectations. • Champion safe work practices by reinforcing occupational health and safety standards and site-specific compliance requirements. • Oversee project financial performance by tracking budgets, forecasts, purchasing decisions, change orders, and invoicing throughout the project lifecycle. • Prepare regular updates on milestones, schedule status, commercial results, and delivery risks for internal and external stakeholders.
2026-05-11T20:29:02Z

Accounts Receivable Specialist

Mississauga, ON
onsite
Contract / Temporary
21.00 - 23.00 CAD / Hourly
We are looking for an Accounts Receivable Specialist to join our team in Mississauga, Ontario on a contract basis. This position focuses on supporting day-to-day receivables operations, including invoice follow-up, payment processing, account reconciliation, and customer account support. The successful candidate will work closely with internal teams to address billing concerns, monitor invoice activity, and help maintain accurate financial records. Responsibilities:• Manage invoice submissions through customer portals and monitor their progress to confirm whether items have been accepted or declined.• Maintain accurate records of portal activity, including submitted, approved, and rejected invoices, using internal systems and Excel-based tracking tools.• Investigate and resolve invoice issues arising from customer portal requirements or processing discrepancies.• Partner with customer care and sales teams to address billing questions, payment concerns, and account-related disputes.• Carry out daily cash application tasks to ensure incoming payments are applied correctly and on time.• Process cheque deposits through a scanning system and record payments received by cheque, credit card, and other methods in the ERP platform.• Reconcile customer balances regularly and support the release of orders when account status permits.• Support ongoing reporting related to portal-submitted invoices and contribute to accounts receivable analysis.• Assist with milestone and proforma invoicing activities, as well as collections support for an affiliated business unit.
2026-05-06T14:23:46Z

Program Manager, Supply Chain

Burlington, ON
onsite
Contract / Temporary
110000.00 - 130000.00 CAD / Yearly
Title: Project Manager, Supply ChainLocation: Burlington, ONWork Model: Hybrid, 3 days onsiteDuration: 12 month contract (potential for extension)Pay: $110k to $130k (per annum) Position OverviewOur client is seeking a Project Manager, Supply Chain to support a fast-paced, cross-functional environment within retail, food service, grocery, restaurant, consumer packaged goods, or distribution-driven operations. This individual will manage a portfolio of projects tied to product launches, promotional initiatives, operational changes, and issue resolution, while helping ensure smooth execution across procurement, distribution, logistics, suppliers, and internal business partners.This role is ideal for someone who understands the pace and complexity of high-volume, customer-facing supply chain environments and can influence stakeholders across multiple functions to keep projects moving forward. The Project Manager will serve as a key liaison across teams, balancing execution, communication, risk management, and supply continuity.Key Responsibilities<ul><li>Lead day-to-day project workflows using established tools, processes, and governance standards.</li><li>Manage cross-functional supply chain initiatives related to product launches, limited-time or seasonal offerings, promotional programs, packaging or material changes, and operational issues.</li><li>Partner with procurement, logistics, distribution, suppliers, marketing, product development, and operations teams to support successful execution of business initiatives.</li><li>Anticipate project risks, identify delivery challenges, and coordinate solutions with internal and external stakeholders.</li><li>Support the lifecycle management of promotional or limited-duration SKUs, including item setup, pricing coordination, supplier communication, and supply readiness.</li><li>Monitor project status and communicate updates, risks, timelines, and milestones to leadership and key stakeholders.</li><li>Help ensure the right supply, materials, and partners are in place to support launches and ongoing operations.</li><li>Contribute to continuous improvement efforts, while maintaining compliance with internal policies and relevant regulations.</li></ul>
2026-05-11T20:23:45Z

Accounts Receivable Supervisor

Toronto, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
Position Overview This newly created, on-site role offers the opportunity to build and lead the firm’s accounts receivable function. The AR Manager will oversee billing, collections, and WIP management while working closely with Partners, Managers, and administrative teams. This position is ideal for a hands-on leader with experience managing AR staff and processes in a detail oriented services environment. Key Responsibilities Own the end-to-end accounts receivable process, including billing, collections, cash application, reconciliations, and reporting Lead firm-wide WIP review and billing cycles in coordination with Partners Establish and improve AR policies, procedures, and internal controls Act as the primary point of contact for client billing and payment inquiries, including issue resolution Monitor AR aging and proactively manage past-due accounts and collections efforts Prepare and present monthly AR, cash flow, and aging reports to leadership Identify opportunities for process improvement and system efficiencies Supervise, mentor, and support AR or administrative staff involved in billing and collections Ensure compliance with engagement terms, firm policies, and detail oriented standards
2026-04-24T19:44:22Z

Project Manager, Product

Toronto, ON
onsite
Contract / Temporary
33.00 - 38.00 CAD / Hourly
Our Finance client in downtown Toronto is looking for a Project Manager for a 6 month contract. The Project Manager will be working in office 4 days per week, and 1 day work from home. The Project Manager will act as the central point of coordination for initiatives involving collaboration with product, delivery and go-to-market teams. Responsibilities: <ul><li>Serve as the primary coordination point with counterpart project managers to manage shared priorities and resolve delivery conflicts.</li><li>Manage projects end‑to‑end, from initiation through completion, ensuring milestones stay on track and visible to stakeholders.</li><li>Develop and maintain integrated project plans, tracking sequencing, risks, and cross‑initiative dependencies.</li><li>Plan and facilitate key project activities, including discovery sessions, stakeholder workshops, and progress checkpoints.</li><li>Manage intake and prioritization of new project work, including initiatives originating from cross‑sector collaboration.</li><li>Coordinate go‑to‑market and product launch activities, building dependency‑aware launch plans with Product and enablement teams.</li><li>Proactively identify, assess, and mitigate project risks and issues, escalating decisions with clear recommendations when needed.</li></ul>
2026-04-22T17:24:05Z