We are looking for a motivated Customer Service Representative to join our team in Thornhill, Ontario. This contract-to-permanent position offers an opportunity to contribute to a dynamic service-oriented environment while providing exceptional support to our members. The ideal candidate will excel in administrative tasks, communication, and multitasking within a fast-paced setting.<br><br>Responsibilities:<br>• Prepare and manage various forms and correspondence related to claims, including letters to members and third-party reports.<br>• Process payments on claims files, covering appraisal fees, glass claim invoices, and police report charges.<br>• Assist the Total Loss team by generating and distributing Proof of Loss documents to expedite claim settlements.<br>• Request official reports such as police and fire incident reports to support claims investigations.<br>• Coordinate the dispatch of PD claim files to legal representatives as required.<br>• Organize and distribute incoming correspondence efficiently and accurately.<br>• Make outbound calls to members to gather First Notice of Loss details for new claims reported after-hours or online.<br>• Handle inbound calls when necessary, routing them to the appropriate departments based on business needs.
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
<p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>● Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>● Responsible for weekly and monthly information creation for stores and store operations team</p><p>● Managing Company wide tasks, following through until completions cross-functionally</p><p>● Flexibly adopt the information depending on the business needs</p><p>● Develop the routine communication cross-functionally to achieve the goals.</p><p>● Manage and ensuring customer facing store information, most up to date</p><p>● Acquire the data analyses skills and reflect to the information and communication for the future</p><p>● Review business reports to identify future focus points</p><p>● Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
<p><br></p><p>The AR/Collections Specialist is responsible for managing the credit risk and collection activities for assigned accounts. This role ensures timely payment of outstanding invoices, maintains accurate records, and provides exceptional customer service in both English and French. The ideal candidate will have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review and analyze credit applications and financial data to determine creditworthiness.</li><li>Set and monitor credit limits in accordance with company policies.</li><li>Contact customers regarding overdue accounts via phone, email, and written correspondence.</li><li>Negotiate payment arrangements and resolve disputes professionally.</li><li>Monitor aging reports and escalate high-risk accounts as needed.</li><li>Provide support to customers in both English and French</li><li>Respond promptly to inquiries regarding invoices, payments, and account status.</li><li>Maintain accurate records of collection activities and account status.</li><li>Prepare regular reports on collections performance and outstanding balances.</li><li>Ensure compliance with company policies and relevant regulations.</li></ul><p><br></p><p><br></p>
<p>Our client in Mississauga is seeking a highly organized and detail-oriented <strong>Accounts Receivable Clerk</strong> to join their team. In this role, you’ll be responsible for managing collections, reconciling customer accounts, and addressing billing discrepancies, with a primary focus on large chain accounts. This position is perfect for a professional with strong organizational skills, problem-solving abilities, and a commitment to delivering exceptional customer service.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Payment Processing & Collections:</strong></p><ul><li>Accurately process and apply customer payments in the system.</li><li>Manage collections and follow up on outstanding balances with large chain accounts, ensuring timely resolution.</li></ul><p><strong>Invoicing & Dispute Resolution:</strong></p><ul><li>Handle invoicing and customer communication through online portals, ensuring professional and effective interactions.</li><li>Investigate and resolve billing discrepancies efficiently to maintain customer satisfaction.</li></ul><p><strong>Account Reconciliation:</strong></p><ul><li>Reconcile and clear deductions from customer accounts, ensuring accurate financial records.</li><li>Perform detailed account reconciliations to identify and resolve inconsistencies.</li></ul><p><strong>Customer Communication:</strong></p><ul><li>Serve as the point of contact for customers to address payment-related concerns and inquiries.</li><li>Build and maintain strong customer relationships through professional, clear, and effective communication.</li></ul><p><strong>Record-Keeping & Accuracy:</strong></p><ul><li>Maintain accurate records of all transactions, reconciliations, and account activities.</li><li>Ensure adherence to company policies and procedures in all accounts receivable functions.</li></ul><p><br></p>
<p>We are looking for a skilled Credit Analyst to join our team on a contract basis in Mississauga, Ontario. This role is ideal for someone with experience in the service industry and strong dispute resolution skills. You will be responsible for monitoring receivables, managing credit limits, and supporting timely collections while maintaining strong communication with internal and external stakeholders.</p><p> </p><p>Responsibilities:</p><ul><li>Monitor and evaluate account credit limits and receivable aging, promptly notifying relevant parties of any issues or overages.</li><li>Conduct collection efforts on overdue invoices (30+ days), managing problem accounts professionally, including high-volume, low-value accounts.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams.</li><li>Investigate and resolve customer disputes in a timely manner, collaborating with internal teams to address issues effectively.</li><li>Facilitate and support monthly meetings focused on customer account disputes to ensure resolution and alignment.</li><li>Process credit card payments accurately and efficiently.</li><li>Maintain detailed records and perform additional duties as assigned to support the credit and collections team.</li></ul><p><br></p>
<p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Accountant to join our team in Woodbridge, Ontario. This role requires a detail-oriented individual with experience in managing financial transactions and ensuring the accuracy of accounting records. If you thrive in a fast-paced environment and excel at meeting deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Perform full-cycle accounting tasks, including accounts payable processing and project allocation.<br>• Manage credit card transactions by attaching receipts, assigning costs to projects, and reconciling accounts.<br>• Support month-end closing activities, including preparing journal entries and assisting with financial reporting.<br>• Handle general accounting functions such as account maintenance, correspondence, and administrative tasks.<br>• Collaborate with team members on various projects and provide assistance as required.<br>• Execute specific duties assigned by managers to support organizational goals.<br>• Maintain a customer-focused approach while adapting to different situations and challenges.<br>• Utilize accounting software, such as Simply Accounting, QuickBooks, and SAP Business One, to streamline processes.<br>• Organize and manage a significant volume of documents while meeting deadlines efficiently.
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>Are you detail-oriented, eager to learn, and ready to play a pivotal role in a thriving team? Our client, a leading distributor of CNC metal cutting machinery, metal fabricating equipment, metrology tools, EDM, and CAD/CAM software, is seeking an Accounts Payable (AP) Clerk with a knack for numbers and a passion for accuracy. If you value camaraderie, teamwork, and “fit” as much as skill, this could be your next career move!</p><p><br></p><p>Key Responsibilities:</p><p>· Review, verify, and process vendor invoices with a focus on accuracy and thoroughness</p><p>· Match invoices with purchase orders and receiving documents to ensure completeness</p><p>· Correctly code invoices to the appropriate general ledger accounts</p><p>· Prepare and process scheduled payment runs via cheques, EFTs, and wires</p><p>· Reconcile vendor statements, investigate, and resolve any discrepancies quickly</p><p>· Maintain organized and accurate AP records and files</p><p>· Communicate with vendors regarding payment status and billing issues; provide excellent customer service</p><p>· Liaise with the Parts Department to resolve discrepancies and keep processes running smoothly</p><p>· Support the accounting team with month-end and year-end closing tasks</p><p>· Perform additional year-end analysis as required</p><p>· Process employee expense cheques</p><p>· Remain compliant with internal policies and established accounting principles</p><p>· Contribute to periodic organization and maintenance of the archive room</p><p>· Perform additional duties and special projects as assigned</p>
We are looking for a dedicated Collections Specialist to join our team in Markham, Ontario. In this long-term contract role, you will play a crucial part in managing customer accounts, ensuring accurate billing, and maintaining positive relationships with clients in the utilities and infrastructure sector. The position offers an opportunity to work both in-office and remotely after an initial training period.<br><br>Responsibilities:<br>• Conduct outreach to residential and commercial customers to verify billing information and ensure payment compliance.<br>• Manage and update customer accounts to reflect accurate information and payment statuses.<br>• Utilize accounting software systems to generate and attach reports to customer profiles.<br>• Handle inbound calls professionally, providing clear and helpful information regarding billing and account inquiries.<br>• Collaborate with internal teams to resolve discrepancies and streamline processes.<br>• Analyze and interpret data from various systems to identify outstanding payments and address issues effectively.<br>• Support claim administration processes to ensure timely resolution and adherence to company standards.<br>• Navigate complex customer scenarios, including franchise and corporate-owned accounts, to verify payment responsibility.<br>• Assist in simplifying invoice processes for better customer understanding and compliance.<br>• Maintain detailed records of interactions and account updates to ensure accuracy and accountability.
We are looking for a detail-oriented Administrative Assistant to join a leading hospitality company in Toronto, Ontario. This long-term contract position offers an opportunity to support the distribution division by ensuring hotel rate specials are accurately posted online and maintaining effective communication with hotel partners. The ideal candidate will be organized, proactive, and committed to delivering exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Upload hotel partner rates and promotional offers to online platforms with accuracy and efficiency.<br>• Maintain and update spreadsheets to track distribution data and ensure consistency.<br>• Provide courteous and attentive support to hotel partners, team members, and other stakeholders.<br>• Respond to inquiries through email and phone while delivering excellent customer service.<br>• Ensure compliance with established Hotel Operations System Standards and Distribution Guidelines.<br>• Handle inbound and outbound calls related to partner inquiries and operational updates.<br>• Collaborate with internal teams to address distribution challenges and implement solutions.<br>• Use Microsoft Office tools, including Excel, Word, and Outlook, to perform administrative tasks effectively.<br>• Monitor and report discrepancies or issues related to online postings and system updates.<br>• Assist in maintaining accurate records and documentation for distribution processes.
We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
<p>We are looking for an experienced Commercial Litigation Lawyer to join our client's dynamic team in Toronto, Ontario. This role offers the opportunity to handle a diverse range of complex legal matters, including construction disputes, negligence claims, and fraud investigations. Ideal candidates will bring a strong analytical approach, exceptional advocacy skills, and a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of commercial litigation cases, such as construction disputes, negligence claims, and fraud investigations.</p><p>• Provide strategic advice and representation in matters involving bankruptcy, insolvency, and restructuring.</p><p>• Draft and review legal documents, including pleadings, briefs, and agreements, with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and ensure compliance with relevant laws.</p><p>• Manage files independently, taking responsibility for all aspects of case progression.</p><p>• Advocate effectively for clients in negotiations, mediations, and court proceedings.</p><p>• Collaborate with colleagues and clients to develop practical solutions to complex legal issues.</p><p>• Investigate and enforce recovery actions in fraud-related cases.</p><p>• Demonstrate superior practice management skills to meet deadlines and prioritize tasks efficiently.</p><p>• Maintain a high level of client service in all interactions.</p>
We are looking for an experienced Billing Analyst to join our team in Hamilton, Ontario. In this long-term contract role, you will play a key part in ensuring the accuracy and efficiency of utility billing processes. The position involves overseeing daily administrative tasks, managing customer inquiries, and maintaining utility ownership records to support smooth operations.<br><br>Responsibilities:<br>• Oversee daily administrative tasks related to utility billing, ensuring timely processing and accuracy.<br>• Reconcile utility accounts and general ledger entries by analyzing and summarizing adjustments.<br>• Maintain up-to-date records of utility ownership and process work orders efficiently.<br>• Audit meter readings, perform adjustments, issue refunds, and authorize debit transactions.<br>• Monitor and manage customer correspondence, including inquiries, complaints, and escalations.<br>• Cancel and reissue bills as necessary while overseeing collections processes.<br>• Provide exceptional customer service to utility clients, internal teams, and external stakeholders.<br>• Utilize advanced Excel skills to analyze data and generate reports.<br>• Conduct User Acceptance Testing (UAT) to ensure system functionality.<br>• Collaborate with financial institutions and external partners to support billing activities.
<p>Associate Lawyer – Plaintiff-Side Employment Law (Remote/Ontario)</p><p>Location: Remote within Ontario</p><p> Practice Focus: Plaintiff-Side Employment Law</p><p> Firm Type: Tech-forward, automation-based firm utilizing modern legal tools (e.g., LexisNexis AI); dedicated support staff.</p><p>About the Firm</p><p> Our Ontario-based plaintiff-side employment law practice is dedicated to efficient, client-centric service delivery. Leveraging legal tech and advanced automation—including LexisNexis AI—and a robust support team, we empower our lawyers to focus on advocacy and legal work, not administrative tasks.</p><p>Key Responsibilities</p><ul><li>Independently manage plaintiff-side employment law files from intake to resolution, including:</li><li>Conducting client intake and providing legal advice</li><li>Drafting pleadings, demand letters, and settlement proposals</li><li>Handling negotiations, mediations, and hearings as applicable</li><li>Utilize firm technology (including LexisNexis AI, automated platforms) for legal research, drafting, and workflow management</li><li>Collaborate with support staff for administrative matters, scheduling, and file organization</li><li>Maintain a target of 5 billable hours per workday</li></ul><p>Additional Responsibilities (as needed):</p><ul><li>Assist with basic estate planning (simple wills, powers of attorney)</li><li>Support general litigation, including personal injury casework</li></ul><p><br></p>
<p>Our client a highly successful Real Estate Investment Company has a great opportunity for a Manager Financial Reporting to join their Finance team in Toronto. In this role, you will oversee the preparation and analysis of financial statements, ensuring compliance with accounting standards and company policies. You will collaborate with cross-functional teams to enhance financial reporting processes, support decision-making, and drive operational efficiency. This is an exciting opportunity to contribute to a growing portfolio of real estate investments.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review monthly, quarterly, and annual IFRS consolidated financial statements, including supporting notes and schedules.</p><p>• Perform entity-level and group-level consolidations for a diverse portfolio of real estate investments and operating companies.</p><p>• Coordinate with external auditors and tax advisors during quarterly reviews and annual audits, ensuring timely preparation of audit documentation.</p><p>• Collaborate with property management accounting teams to analyze property-level financial results and resolve variances.</p><p>• Assist in the development and refinement of reporting packages and board presentation materials.</p><p>• Support the annual budgeting and quarterly forecasting processes by consolidating inputs from various stakeholders.</p><p>• Conduct monthly variance analyses, comparing actual results to budgets and forecasts, and provide insights on trends.</p><p>• Utilize Yardi or other real estate-focused systems to maintain data accuracy and streamline reporting processes.</p><p>• Perform cash flow planning and periodic analyses to guide investment and operational decisions.</p><p>• Contribute to strategic initiatives, including acquisitions, refinancing, and process improvements, by conducting financial analyses.</p>
<p><strong>Job Title: Operational Finance Manager / Controller</strong></p><p><strong>Location: </strong>Vaughan / Concord, ON (Hybrid – 4 days onsite, 1 day remote<strong>)</strong></p><p><strong>Duration: </strong>3 Months Contract (potential for extension)</p><p><br></p><p><strong>Overview:</strong></p><p>Our client is an entrepreneurial company experiencing rapid change and growth. They are seeking a proactive Operational Finance Manager / Controller to lead finance initiatives and support ongoing transformation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee financial planning, budgeting, and reporting, with a focus on cost accounting and inventory management across multiple SKUs</li><li>Analyze operational and sales performance; provide insights by SKU, channel, and retailer</li><li>Support ERP (NetSuite) implementation and process improvements</li><li>Partner with cross-functional teams, including commercial, operations, and supply chain, etc.</li><li>Conduct profitability analysis, drawing meaningful insights from financial and operational data, and clearly communicate the company’s financial story to leadership</li><li>Provide guidance in demand planning, market trends analysis, cost of goods sold (COGS), and bill of materials management</li></ul>
