<p><strong>Robert Half is partnering with a well renowned Owner Managed business that's looking to add an experienced Office & Property Manager to join their growing company. This is a full-time/permanent role in the Ottawa-West region.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (75-100K) + 10-12% bonus</p><p>-Full benefits + RRSP matching</p><p>-3 weeks vacaton</p><p>-Free parking</p><p>-Excellent environment</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Oversee lease administration by updating key agreement details, monitoring renewal timelines, tracking rent changes, and ensuring important obligations and notice periods are addressed on schedule.</p><p>• Work closely with ownership and legal advisors to coordinate lease renewals, amendments, tenant issues, and other matters affecting occupancy and contractual compliance.</p><p>• Support leasing activity by managing vacant space listings, communicating with brokers and prospective tenants, arranging viewings, and preparing regular updates on market interest and availability.</p><p>• Establish and maintain a property service request process that records priority, assigned responsibility, costs, response timing, repair type, and completion status for maintenance work.</p><p>• Organize preventive maintenance plans and service arrangements for building systems, structural elements, parking areas, landscaping, safety equipment, and shared spaces.</p><p>• Engage approved service providers, monitor contractor performance, and keep insurance certificates, service agreements, inspection documents, and maintenance histories properly documented.</p><p>• Prepare operating budgets, compile monthly property performance information, and track key financial indicators such as revenue, expenses, arrears, vacancy levels, and net operating results.</p><p>• Administer tenant billings, supporting documentation, and annual reconciliations while assisting with insurance matters, tax-related reviews, appraisals, and financing information requests.</p><p>• Manage office administration including correspondence, calendars, meetings, supply coordination, vendor records, document control, and follow-up on action items from leadership discussions.</p><p>• Coordinate compliance-related activities, respond to urgent maintenance situations, support tenant feedback initiatives, and safeguard confidential business, employee, legal, and financial information.</p>
<p>We are looking for an experienced <strong>Accounting Manager/Supervisor</strong> to lead financial operations and provide clear, reliable reporting for leadership and governance groups in Ottawa, Ontario. This position is suited to a collaborative leader who can guide a finance team, strengthen controls, and translate complex financial information into practical business insight. The successful candidate will play an important role in planning, audit coordination, process improvement, and the ongoing development of efficient accounting practices.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Produce and present monthly financial results, analysis, and supporting commentary to management, executives, provincial partners, and the Board of Directors.</p><p>• Oversee daily accounting activities across the finance function, reviewing transactions, workflows, and staff output to maintain accuracy and efficiency.</p><p>• Guide audit preparation for interim and year-end reviews, working closely with external auditors and internal stakeholders to ensure a smooth process.</p><p>• Partner with senior finance leaders to communicate audit outcomes and key financial matters to the Audit Committee and Board of Directors.</p><p>• Evaluate opportunities to improve finance operations through technology, including supporting accounting system implementation or upgrades and related process enhancements.</p><p>• Approve and enforce accounting policies, procedures, reconciliations, and control activities to support compliance and dependable financial reporting.</p><p>• Prepare cash flow analysis and develop ad hoc financial reports to support planning, decision-making, and operational needs.</p><p>• Strengthen internal control practices and financial risk management measures to promote sound stewardship of organizational funds.</p><p>• Lead, coach, and develop Finance Unit employees through recruitment, training, performance management, and succession planning initiatives.</p>
<p>We are looking for a <strong>Financial Analyst </strong>to join a team in Ottawa, Ontario and provide strong financial insight across reporting, budgeting, and project performance activities. In this role, you will help strengthen financial controls, support accurate revenue recognition, and contribute to planning processes that guide business decisions. The successful candidate will combine analytical thinking with sound accounting knowledge to deliver clear reporting, practical recommendations, and dependable support to finance and operational teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Examine preliminary financial statements, assess key results, and complete month-end journal entries along with balance sheet reconciliations.</p><p>• Evaluate project financial performance through earned value analysis and detailed project reviews to identify trends and issues.</p><p>• Flag engagements with elevated financial exposure and support appropriate revenue treatment based on accounting requirements.</p><p>• Analyze contract terms to identify provisions that could affect financial reporting and revenue recognition outcomes.</p><p>• Create, refine, and maintain finance policies and procedures that support planning, analysis, and consistent reporting practices.</p><p>• Work closely with internal and external auditors by preparing documentation, responding to inquiries, and assisting with control-related review requests.</p><p>• Contribute to the rollout of organizational systems and help embed finance processes into regular business operations.</p><p>• Assist with the preparation of forecasts and annual operating, shared services, and capital budgets, while tracking variances against plan.</p><p>• Produce short- and long-range financial analysis, modelling support, and ad hoc reporting for finance colleagues and subcontractor teams.</p>
<p><strong>Controller (Bilingual)</strong></p><p><strong>Location:</strong> Downtown Ottawa | Free Parking</p><p><strong>Industry:</strong> Not-for-Profit | Unionized Environment</p><p>Our client, a well-established national not-for-profit organization, is seeking a fully bilingual <strong>Controller</strong> to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately <strong>$41M</strong> and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.</p><p>This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.</p><p>Key Responsibilities</p><p><strong>Financial Management & Reporting</strong></p><ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul><p><strong>HR, Payroll & Administration</strong></p><ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul><p><strong>National & Regional Support</strong></p><ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Supervise and mentor a team of <strong>3 Bookkeepers</strong> and <strong>5 Accounting Assistants</strong>.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul><p><br></p>
<p>We are looking for an experienced <strong>Manager, Complex Accounting</strong> to lead the delivery of accurate, timely, and compliant financial reporting in Ottawa, Ontario. This position is suited to a finance leader who can navigate complex accounting matters, strengthen reporting processes, and support high-quality analysis across the organization. The successful candidate will bring<strong> strong knowledge of IFRS</strong>, sound judgement in addressing technical accounting issues, and the ability to guide a team in a demanding, deadline-driven environment.</p><p><br></p><p><strong>Advantages:</strong></p><p>RSP matching program. Condensed worked weeks in the summer months. Bonus potential. Hybrid role with paid parking downtown. Benefits immediately.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Lead the review and oversight of complex accounting matters and significant financial transactions to ensure accurate treatment and reporting.</p><p>• Plan for the adoption of new accounting standards and coordinate their implementation across reporting processes.</p><p>• Identify technical accounting concerns early and introduce practical improvements that increase efficiency and consistency.</p><p>• Manage the year-end and ongoing audit process for multiple entities, serving as the primary liaison with external auditors.</p><p>• Build effective working relationships with operational teams and finance colleagues to support clear communication and aligned reporting outcomes.</p><p>• Guide initiatives that improve the preparation of reporting schedules, including the use of automation to simplify recurring activities.</p><p>• Supervise and mentor the financial reporting team, setting clear expectations and supporting the delivery of financial statements, reports, and analysis.</p><p>• Organize competing priorities and monitor timelines closely to ensure all reporting obligations are completed on schedule.Complex</p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our healthcare client west of Ottawa is seeking a Financial Analyst for a three-month contract with the possibility of extension. In this role you will report to the head of finance and perform general accounting and finance duties.</p><p>The Financial Analyst’s duties will include:</p><ul><li>Performing monthly financial reporting and ad hoc analyses</li><li>Performing bank reconciliations</li><li>Preparing and entering monthly journal entries </li><li>Maintaining and reconciling fixed assets </li><li>Reconciling deferred grants and donations</li><li>Assisting with month-end close</li><li>Preparing submissions to provincial and federal stakeholders</li><li>Other duties or tasks as assigned</li></ul><p><br></p>
<p>We are looking for a detail-oriented <strong>Full Charge Bookkeeper </strong>to oversee day-to-day financial operations for a busy organization in <strong>Ottawa's west-end</strong>. This role is ideal for someone who can manage the full accounting cycle with accuracy, maintain reliable financial records, and support payroll, tax, and reporting activities. The successful candidate will bring strong technical accounting skills, sound judgment, and the ability to work confidently with computerized accounting systems and Excel-based reporting.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage the complete bookkeeping cycle, including transaction processing, reconciliations, journal entries, and month-end close activities.</p><p>• Maintain accurate financial records by overseeing accounts payable, accounts receivable, general ledger updates, and account balancing.</p><p>• Prepare and process payroll using established systems while ensuring timely payments and compliance with applicable requirements.</p><p>• Produce regular financial reports and spreadsheets to support budgeting, management review, and operational decision-making.</p><p>• Administer tax-related bookkeeping tasks, including recording liabilities, preparing supporting documentation, and assisting with remittance activities.</p><p>• Use accounting platforms such as ADP, Great Plains, and other computerized systems to enter, review, and verify financial data.</p><p>• Support sales-related accounting activities by recording revenue transactions and ensuring proper documentation and reconciliation.</p><p>• Identify discrepancies in financial information, investigate variances, and resolve issues to maintain data integrity.</p><p>• Contribute to updates in accounting processes or system-related changes by helping maintain continuity and accurate recordkeeping during transitions.</p>
<p><strong>Robert Half is partnering with an organization that's looking to bring on a General Manager of Operations to their team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p><strong> </strong>-Competitive salary (105-140K) + 10-15% bonus </p><p>-Benefits + RRSP matching</p><p>-4 weeks vacation</p><p>-Free parking</p><p>-Excellent culture and leadership team </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Guide and support Store Managers through regular coaching, performance discussions, and clear expectations tied to operational goals.</p><p>• Convert company-wide objectives into practical plans for each location, including staffing needs, weekly priorities, and follow-up actions to address gaps.</p><p>• Establish consistent approaches for onboarding, training, and performance management in partnership with external HR support.</p><p>• Monitor key operational and financial indicators such as shop capacity, labour efficiency, repair volume, average transaction value, margin performance, and service conversion.</p><p>• Partner with location leaders to improve scheduling, workflow organization, pricing discipline, and overall productivity in the service bays.</p><p>• Work closely with senior leadership and finance partners on budgeting, forecasting, margin review, and explanations for operating variances across locations.</p><p>• Oversee quality assurance activities, including site reviews, issue tracking, root cause investigation, and implementation of corrective measures.</p><p>• Maintain high standards for customer service and compliance by tracking repeat repairs, warranty concerns, customer feedback, satisfaction results, and online reputation metrics.</p><p>• Lead weekly operating reviews, prepare location-level and consolidated reporting, and ensure action items are completed within agreed timelines.</p><p>• Manage vendor relationships, equipment upkeep, inventory practices, and the proper use of approved tools for inspections, reporting, training, and workflow control.</p>
<p><strong>We are looking for an experienced Payroll consultant to support a long-term contract opportunity in Ottawa, Ontario. </strong>This role is ideal for a detail-oriented payroll specialist who can build structure, improve processes, and provide reliable guidance across <strong>complex payroll operations in the United States and internationally.</strong> The successful candidate will bring strong communication skills and hands-on expertise managing payroll, benefits, compliance, and vendor coordination in a dynamic environment.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Establish and organize payroll operations for a newly formed or developing payroll function, creating practical processes that support accuracy and consistency.</p><p>• Oversee end-to-end payroll activities for employees in the U.S. and other jurisdictions, ensuring timely processing and alignment with applicable legislation and internal policies.</p><p>• Administer payroll-related records, deductions, taxable benefits, and remittances with careful attention to compliance requirements.</p><p>• Work closely with internal stakeholders to address payroll inquiries, explain processes clearly, and build confidence across teams.</p><p>• Review payroll data for accuracy, investigate discrepancies, and resolve issues through detailed analysis and corrective action.</p><p>• Coordinate with external payroll providers and system partners to support service delivery, reporting needs, and process improvements.</p><p>• Support benefit and expense-related payroll components, including integration points involving platforms such as Concur and payroll applications.</p><p>• Contribute to audits, reconciliations, and documentation updates to strengthen payroll controls and reporting reliability.</p>
<p>Our Client is seeking an experienced Fully Bilingual <strong>IT Operations & Digital Transformation Manager</strong> to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.</p><p>This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul><p><br></p><p>The Ideal Candidate</p><p>We're looking for someone who has <strong>grown through the technical ranks into leadership</strong> — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.</p><p>Experience within <strong>government, public sector, regulated environments or large institutions</strong> is considered an asset.</p>
<p>We are looking for a <strong>Project Controller</strong> to support the planning, coordination, and oversight of project activities in Ottawa, Ontario. In this role, you will partner with technical leads, planners, and cross-functional stakeholders to keep schedules, budgets, and deliverables on track. The successful candidate will help maintain project controls, monitor risks, and provide clear reporting that supports informed decision-making throughout the project lifecycle.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate project control activities by working closely with work package leads, engineers, planners, and other stakeholders to support timely milestone delivery.</p><p>• Maintain and update detailed project plans, including schedules, resource needs, key deliverables, and supporting documentation required for execution.</p><p>• Provide ongoing scheduling support to project leads and help align daily activities with overall programme timelines and priorities.</p><p>• Review progress against project targets, highlight schedule pressures or cost concerns, and communicate critical path impacts to relevant stakeholders.</p><p>• Support risk management by assessing potential issues, tracking mitigation actions, and contributing to regular risk reporting.</p><p>• Use project management and financial systems to assist with estimating, budget monitoring, scope adjustments, change control activities, and cost tracking.</p><p>• Identify constraints, delays, and operational bottlenecks across the project lifecycle, and work with teams to resolve them efficiently.</p><p>• Prepare and share status updates covering milestones, risks, blockers, budget considerations, and overall project performance.</p><p>• Verify that deliverables meet required quality expectations and contractual obligations associated with the programme.</p><p>• Participate in post-project reviews and audit activities to evaluate outcomes and recommend improvements for future delivery.</p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance, and business systems professionals. </p><p>Our Crown Corporation client is seeking a bilingual Accountant for a ten-month contract. Reporting to the Accounting Manager, you will support day-to-day financial operations in a blue chip organization. </p><p>The Accountant’s duties will include: </p><p>· Validating and posting invoices in accounting systems</p><p>· Coordinating weekly payment production and related reporting</p><p>· Recording and tracking bank deposits and receivables</p><p>· Monitoring contract agreement workflows </p><p>· Providing support and guidance on financial processes and policies</p><p>· Other related duties as required</p>
<p><strong>Robert Half is partnering with a client looking to add a Property Accountant to their growing Finance team. This is a full-time/permanent position on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP matching </p><p>-3 weeks vacation</p><p>-Flex hours</p><p>-Excellent leadership team and culture</p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Manage full-cycle accounting for a diverse portfolio of commercial properties.</li><li>Perform month-end close activities, including reviewing journal entries, accruals, reconciliations, and amortization schedules.</li><li>Prepare monthly, quarterly, and annual financial statements.</li><li>Complete daily and monthly bank reconciliations, including investigating, following up on, and resolving outstanding items.</li><li>Maintain and monitor the general ledger and chart of accounts to ensure accurate classification of transactions.</li><li>Partner closely with property management teams to address inquiries and resolve day-to-day accounting issues, including unpaid rent matters.</li><li>Prepare and file all property HST remittances in an accurate and timely manner.</li><li>Support the annual budgeting process, including preparing and distributing rental statements for the upcoming year.</li><li>Complete year-end operating cost reconciliations.</li><li>Ensure new rental notices are issued to tenants in accordance with the upcoming year’s operating budget.</li><li>Provide accurate and timely financial information to internal stakeholders, tenants, and other external parties as needed.</li><li>Collaborate with team members on accounting matters, offering guidance and responding to questions.</li><li>Assist with additional accounting duties and special projects as required.</li></ul>
<p><strong>Robert Half is partnering with an excellent organization that's looking to add an experienced Finance Coordinator to their growing team. This is a full-time/permanent role. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (65-70K)</p><p>-Full benefits + RRSP matching</p><p>-3 weeks vacation + sick days</p><p>-Christmas Closure</p><p>-Hybrid work model (3 days on site) after probationary period</p><p>-Excellent team and culture</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and process a high volume of monthly invoices</p><p>• Manage accounts payable by coding and entering vendor invoices, identifying discrepancies, and resolving issues</p><p>• Handle employee expense claims and reconcile visa statements with supporting documentation, addressing inconsistencies with cardholders</p><p>• Perform accounts receivable duties, including conducting customer collection calls to ensure timely payments</p><p>• Set up and maintain project budgets and financial records within the project management system</p><p>• Conduct bank reconciliations and prepare deposits, along with other banking-related tasks</p><p>• Maintain strong relationships with vendors and clients by addressing inquiries and concerns efficiently</p><p>• Assist with year-end financial processes and reporting</p><p>• Organize and maintain financial records, ensuring a structured and accessible filing system</p><p>• Provide backup support for other finance roles during peak periods or staff absences</p>
<p><strong>Robert Half is partnering with an organization that's looking to add a Bookkeeper to their team in Kanata. This is a full-time/permanent role on site.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (75-80K)</p><p>-Full benefits + RRSP/DPSP</p><p>-3 weeks vacation + closed between Christmas/NYE</p><p>-Free parking </p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage full-cycle bookkeeping activities, including supplier payments, customer receipts, deposits, and daily financial transaction processing with a high level of accuracy.</p><p>• Reconcile banking, credit card, and general ledger accounts regularly, ensuring records are complete and backed by clear supporting documentation.</p><p>• Administer payroll, maintain payroll files, and assist with scheduled remittances and recurring statutory submissions in compliance with Canadian requirements.</p><p>• Prepare and track purchase orders based on approved business needs, assigning costs correctly to projects, departments, or inventory locations.</p><p>• Communicate with suppliers to resolve pricing questions, delivery concerns, billing inconsistencies, product returns, and credit requests.</p><p>• Maintain accurate vendor, product, and pricing information while supporting inventory record reviews against departmental physical count results.</p><p>• Monitor job costing details and prepare variance reporting to highlight spending concerns, coding errors, or omitted costs requiring follow-up.</p><p>• Generate customer invoices from approved service or project documentation, record incoming payments, and follow up professionally on outstanding balances.</p><p>• Partner with teams across construction, service, sales, yard or shop, store, and administration to keep source documents complete and financially accurate.</p>
<p><strong>Robert Half is partnering with an organization that's looking to add an experienced accountant to join their growing Finance team. This is a full-time/permanent role on site.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (60-80K) + 5% EOY bonus</p><p>-Full benefits + RRSP matching</p><p>-3 weeks vacation + other perks/discounts</p><p>-Free parking </p><p>-Excellent team</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Manage month-end and year-end close activities, including preparing and posting recurring and non-recurring journal entries, completing reconciliations, and maintaining accurate supporting schedules and workpapers.</p><p>• Support audit and compliance requirements by preparing audit schedules, providing documentation to external auditors and tax-related reporting, and ensuring adherence to GAAP and company accounting policies.</p><p>• Collaborate cross-functionally with AP, AR, payroll, and operations teams to ensure complete, accurate, and timely financial reporting.</p><p>• Prepare tax filings, supporting schedules, and related documentation for a range of direct and indirect tax obligations across the company and associated entities.</p><p>• Reconcile tax-related accounts and review balances to ensure financial reporting reflects the organization’s current tax position accurately.</p><p>• Work closely with teams across operations, finance, legal, treasury, and other departments to strengthen controls and improve tax reporting processes.</p><p>• Coordinate information and respond to requests during tax audits and assessments by conducting analysis and assembling required backup documentation.</p><p>• Track filing deadlines, licence renewals, and payment schedules through a maintained compliance calendar to support timely submissions.</p><p>• Liaise with external advisors and service providers by gathering records and preparing materials required for corporate tax and information returns.</p><p>• Identify opportunities to streamline workflows, enhance documentation, and automate recurring tax and accounting activities while reducing compliance risk.</p><p>• Support cash forecasting by preparing tax estimates and monitoring payments or recoveries in collaboration with treasury and finance teams.</p><p>• Handling other financial related duties as assigned. </p><p>• Conduct technical research, assist with internal audit queries related to customer setup, and contribute to special projects or other assigned accounting duties.</p>
<p><strong>Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul><p><br></p>
We are looking for an experienced Executive Assistant to support senior leadership in Ottawa, Ontario through a contract opportunity with the potential to become permanent. This position is well suited to a highly organized individual who can coordinate board and committee activities, manage complex schedules and travel, and maintain clear communication across multiple stakeholders. The successful candidate will bring strong technical skills, sound judgment, and the ability to keep administrative operations running smoothly in a fast-paced executive environment.<br><br>Responsibilities:<br>• Coordinate board and governance activities, including preparing meeting materials, organizing agendas, and supporting follow-up actions.<br>• Provide administrative support to executives by managing calendars, arranging meetings, and responding to shifting priorities.<br>• Organize domestic and international travel plans, including itineraries, bookings, and related logistics.<br>• Record accurate meeting minutes for board, committee, and leadership discussions, then distribute documentation in a timely manner.<br>• Support committee operations by scheduling sessions, maintaining records, and tracking outstanding items.<br>• Prepare and process expense reports and other administrative documentation with a high level of accuracy.<br>• Use tools such as SharePoint, Zoom, Microsoft Teams, Outlook, and Webex to support communication, document management, and virtual meetings.<br>• Handle general executive assistant duties, including document scanning, photocopying, correspondence support, and coordination of day-to-day office activities.
<p>Our client is a well-established manufacturing organization undergoing a significant transformation focused on operational performance, leadership capability, and continuous improvement. They are looking for a <strong>Regional Director of Operational Excellence</strong> to lead transformation initiatives across multiple manufacturing facilities. This is a highly visible leadership role working closely with senior executives, plant leadership, and operational teams to improve performance, establish consistent operating practices, and build a sustainable culture of continuous improvement. This is an opportunity for an experienced Operational Excellence or Lean leader to have a meaningful impact across a multi-site manufacturing environment.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead the deployment of operational excellence and continuous improvement initiatives across multiple manufacturing sites.</li><li>Translate strategic business objectives into practical operational improvement plans.</li><li>Partner with senior and site leadership to identify priorities, remove barriers, and accelerate results.</li><li>Identify opportunities to standardize and improve processes across facilities.</li><li>Lead initiatives focused on improving safety, quality, delivery, cost, inventory, productivity, and employee engagement.</li><li>Establish and strengthen Lean and continuous improvement methodologies across the organization.</li><li>Drive the use of Lean tools including Kaizen, Value Stream Mapping, Daily Management, structured problem solving, and Root Cause Analysis.</li><li>Ensure improvement initiatives are implemented effectively and sustained over time.</li><li>Coach and advise Plant Managers, operational leaders, and continuous improvement teams.</li><li>Develop leadership capability in Lean principles, problem solving, performance management, and accountability.</li><li>Facilitate workshops, Kaizen events, site assessments, and improvement sessions.</li><li>Build internal capability so that continuous improvement becomes embedded within day-to-day operations.</li></ul><p><br></p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our nonprofit client is seeking a Financial & HR Officer for a five-month contract with the possibility of extension and/or permanency. In this role you will report to the Corporate Services Manager and provide accounting, payroll, and confidential HR administration support</p><p>The Finance & HR Officer’s duties will include:</p><ul><li>Process accounts payable, invoices, cheques, and electronic payments</li><li>Prepare and reconcile payroll, statutory remittances, benefits, year-end slips, and ROEs</li><li>Maintain confidential employee, compensation, and benefits records</li><li>Support onboarding, offboarding, leaves, and employment changes</li><li>Prepare journal entries, accruals, bank reconciliations, HST claims, and month-end reporting</li><li>Assist with budget preparation, audit support, and year-end working papers</li><li>Work collaboratively with Tenant Services to reconcile receipts, deposits, and account discrepancies</li><li>Document procedures, support knowledge transfer, and contribute to process improvements</li><li>Other duties or tasks as assigned</li></ul><p><br></p>
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our client is seeking a Senior Accountant, Accounts Receivable to own the full Quote-to-Cash (Q2C) accounting cycle, including cash application, billing, credit, collections, and customer account management. This role is ideal for a detail-oriented, service-minded accounting professional who thrives in a high-volume environment and enjoys improving processes.</p><p>The Senior Accountant’s duties will include:</p><ul><li>Process and apply customer payments, including ACH, credit card, and check transactions</li><li>Manage billing for API platform fees, vendor discount programs, and marketing-related invoicing</li><li>Review credit applications, monitor credit limits, and oversee collections activity and AR aging</li><li>Prepare bad debt accruals, write-offs, reconciliations, and AR-related month-end reporting</li><li>Support audit requests and maintain accurate AR balances and supporting documentation</li><li>Set up and maintain vendor and customer records in financial systems</li><li>Serve as a key point of contact for billing, payment, and account inquiries</li><li>Identify and implement opportunities to improve cash application, collections, and reconciliations using AI and automation</li><li>Document AR processes, controls, and policies</li><li>Other duties or tasks as assigned</li></ul><p><br></p>
We are looking for an Accounting Clerk to join our team in Ottawa, Ontario on a Contract basis for a short-term assignment. This opportunity is ideal for a detail-oriented accounting specialist who can help manage an increase in workload while supporting day-to-day financial operations. The role requires strong communication skills, accuracy in high-volume processing, and the ability to work efficiently across payable and receivable activities.<br><br>Responsibilities:<br>• Process a large volume of invoices accurately and ensure entries are recorded in Sage in a timely manner.<br>• Review outstanding invoices, clear manual backlogs, and follow through on payment processing activities.<br>• Reconcile account balances and investigate discrepancies to maintain accurate financial records.<br>• Support both accounts payable and accounts receivable tasks, including billing and payment tracking.<br>• Enter financial data with a high level of accuracy while maintaining organized documentation.<br>• Make required payment or invoice adjustments and ensure changes are properly reflected in the system.<br>• Communicate with internal stakeholders and external contacts to resolve invoice, billing, or payment issues.
We are looking for an experienced Sr. Accountant to join a construction-focused organization. In this role, you will contribute to accurate financial reporting, support planning and analysis activities, and help strengthen accounting practices across the business. This position is well suited to someone with strong attention to detail who can balance day-to-day accounting responsibilities with process improvement and cross-functional support.<br><br>Responsibilities:<br>• Prepare monthly, quarterly, and other periodic financial reports in a timely manner while helping ensure the accuracy of supporting records.<br>• Review financial results, investigate variances, and provide analysis related to accounts, project costs, and overall business performance.<br>• Contribute to budgeting and forecasting activities by compiling financial data, assessing trends, and supporting planning discussions.<br>• Maintain and improve accounting procedures and internal controls, including reconciliations, inventory-related checks, and monitoring of purchasing commitments.<br>• Administer key elements of the general ledger and accounting systems, ensuring transactions are recorded properly and consistently.<br>• Assist with year-end audit requirements by preparing working papers, reconciliations, and other documentation requested by external auditors.<br>• Support compliance-related accounting activities and help ensure reporting practices align with established standards and policies.<br>• Provide guidance and informal training to entry-level accounting or administrative team members when needed.<br>• Create and refine performance tracking tools and reports that help leadership monitor operational and financial indicators.