<p><strong>We are partnering with an excellent Non for Profit organization that's looking to add a Bilingual Executive Assistant supporting a VP. This is a full-time/permanent role.</strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (71-87K)</p><p>-Full benefits + pension</p><p>-4 weeks vacation + sick, personal and appointment days</p><p>-Closed between Christmas - NYE</p><p>-Hybrid (2 days on site/weekly) + flex hours</p><p>-Excellent culture</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provides senior-level administrative and operational support to an Executive and their Division, helping manage daily operations, priorities, and workflow.</li><li>Oversees the Division’s administrative functions, maintains consistent office procedures, and manages filing, inventory, mailing, database, and correspondence tracking systems.</li><li>Reviews incoming and outgoing correspondence, reroutes and tracks items as needed, develops templates and tools, gathers research and statistical information, and ensures timely follow-up on assignments, reports, and projects.</li><li>Handles highly confidential corporate, financial, and human resources information with discretion, professionalism, tact, and diplomacy.</li><li>Acts as coordinator and secretary for committees and working groups by arranging logistics, preparing agendas, recording and distributing minutes, and ensuring decisions and action items are followed up on promptly.</li><li>Supports recurring meetings, calendars, workplans, hospitality, events, and reception of guests, and may assist with local, national, and international event participation.</li><li>Drafts, reviews, edits, and coordinates documents for the Executive, including correspondence, reports, service contracts, speeches, briefing materials, forms, and minutes.</li><li>Checks documents for completeness, grammar, style, formatting, and accuracy; coordinates translation and proofreading; prepares bilingual materials in English and/or French as required; and may translate short documents.</li><li>Liaises on behalf of the Executive with senior internal contacts, member institutions, government representatives, outside organizations, and other stakeholders to obtain information, support decisions, and advance divisional objectives.</li><li>Screens requests and invitations, gathers background information for meetings and events, and ensures stakeholders receive the information needed to support strategic and operational goals.</li><li>Manages the Executive’s schedule by coordinating meetings, conference calls, and appointments, adjusting priorities as needed, and monitoring divisional deadlines and deliverables.</li><li>Advises employees on travel policies, arranges travel, prepares travel advances, reviews and processes travel claims, and submits expenditures to Finance.</li><li>Monitors budgets, prepares financial and activity reports, reviews expenses and invoices, assists with monthly financial statement corrections, and helps apply financial policies and guidelines within the Division.</li><li>Supports human resources and labour relations processes by coordinating with HR on job descriptions, staffing, classification, pay, benefits, disciplinary matters, salary actions, and performance appraisals, ensuring approvals and follow-up are completed.</li></ul>
<p><strong>Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul><p><br></p>
<p><strong>Robert Half is partnering with a well respected organization that's looking to add an experienced Payroll Analyst to their team. This is a permanent/permanent role on site. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (70-88K)</p><p>-Full benefits + defined pension</p><p>-3 weeks vacation + 20 sick days</p><p>-Free parking</p><p>-Great team & team culture</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process all bi-weekly payrolls for the organization, including separate payroll cycles for permanent and part-time employees.</li><li>Calculate regular pay, benefit entitlements, overtime, salary overrides, and other applicable earnings.</li><li>Oversee and monitor on-call payments and maintain on-call logs.</li><li>Review payroll for accuracy and ensure compliance with organizational policies, procedures, legislation, and collective agreements.</li><li>Verify coding, calculations, and supporting People and Culture documentation prior to payroll transmission.</li><li>Ensure payroll changes align with approved program budget requirements.</li><li>Balance payroll and submit finalized payroll data to the third-party provider for processing.</li><li>Prepare, administer, and monitor documentation and correspondence related to garnishments.</li><li>Maintain payroll and pension procedures documentation in coordination with People and Culture.</li><li>Provide backup support for payroll administration during leave coverage.</li><li>Maintain accurate and up-to-date employee payroll records.</li><li>Track and process new hires, terminations, and employee changes.</li><li>Prepare Records of Employment (ROEs) and annual T4/T4A slips.</li><li>Verify payroll entries for employees changing status between permanent and part-time.</li><li>Reconcile payroll-related accounts on a monthly basis.</li><li>Prepare and submit monthly reports, remittances, and data transfers accurately and on time, including WSIB, EHT, CPP, EI, pension, union deductions, charitable donations, and tax remittances.</li><li>Ensure payroll journal entries are processed accurately and posted to the accounting system on a timely basis.</li><li>Maintain the payroll database through file imports from the payroll processing system.</li><li>Ensure payroll hours are coded correctly for permanent equivalent (FTE) reporting.</li><li>Complete pension plan reporting as required.</li><li>Prepare annual Pension Adjustment figures for T4 reporting.</li><li>Reconcile payroll data for annual T4 reporting.</li><li>Reconcile WSIB, EHT, and payroll deductions for annual reporting requirements.</li><li>Review and prepare leave balance valuations for the year-end audit.</li><li>Provide payroll analysis and support as required.</li></ul><p><strong>Key Qualifications:</strong></p><ul><li>PCP designation STRONG asset</li><li>3+ years of payroll experience in a high-volume environment.</li><li>Strong knowledge of Canadian payroll legislation and year-end processing.</li><li>Experience with payroll systems such as Dayforce, ADP, Workday, or UKG.</li><li>Proficiency in payroll reconciliations, reporting, and Excel.</li><li>Strong analytical, organizational, and communication skills.</li></ul><p><strong>Job Reference Number:</strong> <span style="background-color: rgb(255, 255, 255); color: rgb(24, 24, 24);">001268643</span></p>