Communications Specialist Jobs in Ottawa, ON

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Patient Services Manager

Ottawa, ON
onsite
Permanent
88000.00 - 105000.00 CAD / Yearly
Robert Half is partnering with an organization that's looking to add a Patient Service Manager to their growing team. This is a full-time/permanent role on site. Responsibilities:<ul><li>Supervise and guide the Patient Services team to regularly provide outstanding, empathetic, and professional support to patients, referring offices, and other key partners.</li><li>Manage day-to-day operations by overseeing staffing levels, scheduling, task allocation, and workflow effectiveness to meet service goals and operational demands.</li><li>Create, introduce, and uphold service expectations across all communication channels, including phone and email interactions.</li><li>Serve as the main point of escalation for challenging patient issues, complaints, and service recovery matters, ensuring prompt and suitable resolution.</li><li>Review feedback from patients and referring offices to spot patterns, resolve service shortcomings, and introduce enhancements that strengthen the patient experience.</li><li>Maintain the accuracy, organization, and timely communication of information entering and leaving the Patient Services department to support seamless care and efficient workflows.</li><li>Evaluate team performance, operational processes, and staffing needs to uncover ways to increase efficiency, remove obstacles, and maximize available resources.</li><li>Define, track, and present key performance metrics to measure team output, service quality, productivity, patient satisfaction, and operational success.</li><li>Analyze data and performance patterns to determine improvement opportunities, set measurable targets, and carry out plans to achieve results.</li><li>Design and implement strategies that support employee engagement, retention, and team performance while preserving excellent service delivery.</li><li>Recognize opportunities to simplify processes, strengthen information flow, and improve collaboration between Patient Services and other departments.</li><li>Identify and assess emerging technologies, systems, and tools that can boost call centre performance, improve workflows, enhance information management, and elevate the patient experience.</li><li>Take the lead in, or contribute to, the rollout of new systems, technologies, and process enhancements.</li><li>Partner with Operations, Finance, Human Resources, and other stakeholders to strengthen workflows, reporting, communication, and coordination throughout the organization.</li></ul>
2026-10-22T17:58:44Z

IM/IT Manager

Ottawa, ON
onsite
Permanent
106000.00 - 125000.00 CAD / Yearly
Our Client is seeking an experienced Fully Bilingual IT Operations & Digital Transformation Manager to lead day-to-day technology operations while driving modernization and transformation initiatives across the organization.This is a hands-on leadership role for someone with a strong technical foundation who can also operate confidently with senior executives, vendors, and business stakeholders. What You'll Do<ul><li>Lead and develop an IT team responsible for technology operations, service delivery and end-user support.</li><li>Oversee infrastructure, cloud services, applications, cybersecurity and IT service management.</li><li>Drive technology modernization and digital transformation initiatives.</li><li>Provide strategic and tactical technology advice to senior leadership.</li><li>Manage external technology partners, vendors and managed service providers.</li><li>Establish and improve ITIL, change management, security and operational processes.</li><li>Support cybersecurity initiatives, risk management and technology governance.</li><li>Evaluate and introduce new technologies, including cloud and AI solutions.</li><li>Develop technology roadmaps and contribute to enterprise architecture and long-term planning.</li><li>Build strong relationships across the organization and translate technical concepts into business outcomes.</li></ul> The Ideal CandidateWe're looking for someone who has grown through the technical ranks into leadership — someone who understands how technology works but is equally comfortable discussing strategy, budgets, risk and transformation with senior leadership.Experience within government, public sector, regulated environments or large institutions is considered an asset.
2026-10-30T19:03:52Z

Accounting Manager/Supervisor

Ottawa, ON
onsite
Permanent
110000.00 - 129000.00 CAD / Yearly
We are looking for an experienced Accounting Manager/Supervisor to lead financial operations and provide clear, reliable reporting for leadership and governance groups in Ottawa, Ontario. This position is suited to a collaborative leader who can guide a finance team, strengthen controls, and translate complex financial information into practical business insight. The successful candidate will play an important role in planning, audit coordination, process improvement, and the ongoing development of efficient accounting practices. Responsibilities:• Produce and present monthly financial results, analysis, and supporting commentary to management, executives, provincial partners, and the Board of Directors.• Oversee daily accounting activities across the finance function, reviewing transactions, workflows, and staff output to maintain accuracy and efficiency.• Guide audit preparation for interim and year-end reviews, working closely with external auditors and internal stakeholders to ensure a smooth process.• Partner with senior finance leaders to communicate audit outcomes and key financial matters to the Audit Committee and Board of Directors.• Evaluate opportunities to improve finance operations through technology, including supporting accounting system implementation or upgrades and related process enhancements.• Approve and enforce accounting policies, procedures, reconciliations, and control activities to support compliance and dependable financial reporting.• Prepare cash flow analysis and develop ad hoc financial reports to support planning, decision-making, and operational needs.• Strengthen internal control practices and financial risk management measures to promote sound stewardship of organizational funds.• Lead, coach, and develop Finance Unit employees through recruitment, training, performance management, and succession planning initiatives.
2026-10-27T17:53:45Z

Payroll consultant

Ottawa, ON
onsite
Temporary
63.00 - 73.00 CAD / Hourly
We are looking for an experienced Payroll consultant to support a long-term contract opportunity in Ottawa, Ontario. This role is ideal for a detail-oriented payroll specialist who can build structure, improve processes, and provide reliable guidance across complex payroll operations in the United States and internationally. The successful candidate will bring strong communication skills and hands-on expertise managing payroll, benefits, compliance, and vendor coordination in a dynamic environment. Responsibilities:• Establish and organize payroll operations for a newly formed or developing payroll function, creating practical processes that support accuracy and consistency.• Oversee end-to-end payroll activities for employees in the U.S. and other jurisdictions, ensuring timely processing and alignment with applicable legislation and internal policies.• Administer payroll-related records, deductions, taxable benefits, and remittances with careful attention to compliance requirements.• Work closely with internal stakeholders to address payroll inquiries, explain processes clearly, and build confidence across teams.• Review payroll data for accuracy, investigate discrepancies, and resolve issues through detailed analysis and corrective action.• Coordinate with external payroll providers and system partners to support service delivery, reporting needs, and process improvements.• Support benefit and expense-related payroll components, including integration points involving platforms such as Concur and payroll applications.• Contribute to audits, reconciliations, and documentation updates to strengthen payroll controls and reporting reliability.
2026-10-30T19:03:52Z

Manager, Complex Accounting

Ottawa, ON
onsite
Permanent
120000.00 - 140000.00 CAD / Yearly
We are looking for an experienced Manager, Complex Accounting to lead the delivery of accurate, timely, and compliant financial reporting in Ottawa, Ontario. This position is suited to a finance leader who can navigate complex accounting matters, strengthen reporting processes, and support high-quality analysis across the organization. The successful candidate will bring strong knowledge of IFRS, sound judgement in addressing technical accounting issues, and the ability to guide a team in a demanding, deadline-driven environment. Advantages:RSP matching program. Condensed worked weeks in the summer months. Bonus potential. Hybrid role with paid parking downtown. Benefits immediately. Responsibilities:• Lead the review and oversight of complex accounting matters and significant financial transactions to ensure accurate treatment and reporting.• Plan for the adoption of new accounting standards and coordinate their implementation across reporting processes.• Identify technical accounting concerns early and introduce practical improvements that increase efficiency and consistency.• Manage the year-end and ongoing audit process for multiple entities, serving as the primary liaison with external auditors.• Build effective working relationships with operational teams and finance colleagues to support clear communication and aligned reporting outcomes.• Guide initiatives that improve the preparation of reporting schedules, including the use of automation to simplify recurring activities.• Supervise and mentor the financial reporting team, setting clear expectations and supporting the delivery of financial statements, reports, and analysis.• Organize competing priorities and monitor timelines closely to ensure all reporting obligations are completed on schedule.Complex
2026-10-23T14:24:09Z

Finance Administrator

Ottawa, ON
onsite
Permanent
65000.00 - 70000.00 CAD / Yearly
Robert Half is partnering with an excellent organization that's looking to add an experienced Finance Coordinator to their growing team. This is a full-time/permanent role. Advantages:-Competitive salary (65-70K)-Full benefits + RRSP matching-3 weeks vacation + sick days-Christmas Closure-Hybrid work model (3 days on site) after probationary period-Excellent team and culture Responsibilities:• Prepare and process a high volume of monthly invoices• Manage accounts payable by coding and entering vendor invoices, identifying discrepancies, and resolving issues• Handle employee expense claims and reconcile visa statements with supporting documentation, addressing inconsistencies with cardholders• Perform accounts receivable duties, including conducting customer collection calls to ensure timely payments• Set up and maintain project budgets and financial records within the project management system• Conduct bank reconciliations and prepare deposits, along with other banking-related tasks• Maintain strong relationships with vendors and clients by addressing inquiries and concerns efficiently• Assist with year-end financial processes and reporting• Organize and maintain financial records, ensuring a structured and accessible filing system• Provide backup support for other finance roles during peak periods or staff absences
2026-10-05T19:48:44Z

Accounting Clerk

Ottawa, ON
onsite
Temporary
21.38 - 24.75 CAD / Hourly
We are looking for an Accounting Clerk to join our team in Ottawa, Ontario on a Contract basis for a short-term assignment. This opportunity is ideal for a detail-oriented accounting specialist who can help manage an increase in workload while supporting day-to-day financial operations. The role requires strong communication skills, accuracy in high-volume processing, and the ability to work efficiently across payable and receivable activities. Responsibilities: • Process a large volume of invoices accurately and ensure entries are recorded in Sage in a timely manner. • Review outstanding invoices, clear manual backlogs, and follow through on payment processing activities. • Reconcile account balances and investigate discrepancies to maintain accurate financial records. • Support both accounts payable and accounts receivable tasks, including billing and payment tracking. • Enter financial data with a high level of accuracy while maintaining organized documentation. • Make required payment or invoice adjustments and ensure changes are properly reflected in the system. • Communicate with internal stakeholders and external contacts to resolve invoice, billing, or payment issues.
2026-10-27T19:38:50Z

VP/Director of Finance

Ottawa, ON
onsite
Permanent
130000.00 - 140000.00 CAD / Yearly
Controller (Bilingual)Location: Downtown Ottawa | Free ParkingIndustry: Not-for-Profit | Unionized EnvironmentOur client, a well-established national not-for-profit organization, is seeking a fully bilingual Controller to lead finance and administrative operations in a unionized environment. Reporting to senior leadership, this role supports an annual budget of approximately $41M and is responsible for financial stewardship, compliance, reporting, payroll oversight, and administrative leadership across national and regional offices.This is an excellent opportunity for a hands-on, collaborative finance leader who enjoys working in a mission-driven organization and can balance strategic insight with day-to-day operational execution.Key ResponsibilitiesFinancial Management & Reporting<ul><li>Lead the preparation and coordination of the annual operating budget of approximately $41M.</li><li>Oversee day-to-day accounting operations, including internal controls, cash flow, accounting policies, and investments.</li><li>Prepare financial statements, management reports, budget-to-actual analyses, and other financial reporting for leadership.</li><li>Monitor financial performance, investigate variances, and provide recommendations to senior leaders.</li><li>Ensure compliance with all statutory and regulatory requirements, including CRA, payroll, and Statistics Canada filings.</li><li>Act as the primary contact for internal and external audits and coordinate all related activities.</li><li>Support contract review and negotiations for goods, services, and cost-saving opportunities.</li><li>Provide financial guidance to internal stakeholders, vendors, financial institutions, and external partners.</li><li>Maintain and monitor membership-related financial and reporting data across multiple bargaining units.</li></ul>HR, Payroll & Administration<ul><li>Oversee payroll administration, employee benefits, and HR-related budget impacts.</li><li>Ensure compliance with collective agreements, employment legislation, and internal policies.</li><li>Support hiring administration, attendance tracking, benefits coordination, and employee support processes.</li><li>Promote a positive, inclusive workplace through strong HR and administrative practices.</li><li>Oversee office operations, facilities, equipment, reception, and administrative support functions.</li></ul>National & Regional Support<ul><li>Serve as a financial and administrative resource to national leadership and regional offices.</li><li>Provide guidance on financial procedures, compliance requirements, and administrative best practices.</li><li>Identify opportunities to improve processes and strengthen shared services across the organization.</li></ul>Team Leadership<ul><li>Supervise and mentor a team of 3 Bookkeepers and 5 Accounting Assistants.</li><li>Foster a culture of accountability, collaboration, and continuous improvement.</li></ul>
2026-10-27T17:53:45Z

8 results for Communications Specialist in Ottawa, ON