We are looking for an experienced HR Specialist to join our team on a contract basis in Ottawa, Ontario. This role involves supporting various human resources functions, including recruitment, onboarding, benefits administration, and employee record management. If you have strong organizational and communication skills and enjoy working in a dynamic environment, this position is an excellent opportunity to contribute to HR operations.<br><br>Responsibilities:<br>• Facilitate the onboarding process for new employees who are authorized to work in the applicable locations and the United States, ensuring a seamless transition.<br>• Conduct recruitment activities, including screening applicants and coordinating interviews.<br>• Assist employees with inquiries related to benefits, policies, and procedures.<br>• Maintain accurate and up-to-date employee records and documentation.<br>• Coordinate year-end HR requirements and reporting tasks.<br>• Collaborate with managers to support training initiatives and employee development.<br>• Manage payroll-related tasks using systems like ADP Workforce Now and Ceridian.<br>• Provide ongoing support for HR systems and tools, including ATS and CRM platforms.<br>• Ensure compliance with organizational policies and HR regulations.<br>• Contribute to process improvements within the HR department.
<p>A well-established professional services organization is seeking a proactive, hands-on It Support Specilist- IT Manager to oversee its technology environment, partner with third-party providers, and ensure systems remain secure, stable, and aligned with evolving business needs.</p><p><br></p><p>This role blends day-to-day operational support with longer-term strategic planning, and is ideal for someone who thrives in a fast-paced, deadline-driven environment.</p><p>Compensation is competitive and commensurate with experience, with a comprehensive benefits package including health coverage and retirement savings support.</p><p><br></p><p>Key Responsibilities</p><ul><li>Oversee the organization’s IT environment across multiple locations, supporting both onsite and remote users while ensuring secure and reliable operations</li><li>Manage the IT ticketing function, monitoring service levels, identifying trends, and coordinating escalations to maintain high-quality support</li><li>Lead onboarding and offboarding processes, including device provisioning, access management, and system configuration</li><li>Coordinate vendor relationships, including service agreements, renewals, and software licensing compliance</li><li>Act as the primary liaison with external IT partners, including Managed Service Providers and other vendors</li><li>Support and maintain core infrastructure, including networks, meeting room technology, and secure document workflows</li><li>Lead the implementation of new systems, upgrades, and integrations from planning through adoption</li><li>Oversee IT asset management, including inventory tracking, lifecycle planning, and procurement</li><li>Develop and maintain IT documentation, policies, and internal knowledge resources</li><li>Deliver user training and ongoing support to promote effective and secure use of technology</li></ul>
