<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
<p><strong><u>This job posting is for a current vacancy with our client</u></strong></p><p><br></p><p>We are looking for a detail-oriented Business Systems Analyst to join our client's growing team in Toronto, Ontario. This position focuses on supporting Capital Markets initiatives by bridging the gap between business needs and technology solutions. The ideal candidate will possess exceptional analytical skills and a strong ability to collaborate within Agile environments. </p><p><br></p><p>Responsibilities:</p><p>• Actively participate in Agile ceremonies, such as sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure alignment with project goals.</p><p>• Collaborate with stakeholders to gather, analyze, and refine business, financial, and operational requirements.</p><p>• Translate requirements into detailed user stories and acceptance criteria to guide development and testing processes.</p><p>• Perform data analysis to identify system inefficiencies and create reports or dashboards that enhance decision-making.</p><p>• Evaluate current business processes and systems to identify gaps and propose effective solutions specifically for Trade and Order Management Systems.</p><p>• Act as a liaison between business units and technical teams to ensure mutual understanding of priorities and timelines.</p><p>• Promote an Agile mindset by identifying opportunities for team improvement and enhancing product delivery.</p><p>• Design system specifications, including use cases, performance testing, and functional requirements.</p><p>• Support the implementation of technology solutions by overseeing their design and development.</p>
<p>We are looking for an experienced, detail-oriented VP of Finance to oversee and manage accounting operations, ensuring the accuracy and integrity of financial records. This role requires a strong understanding of financial reporting, and internal control functions for a fast-growing clean-technology organization. The ideal candidate is hands-on, is looking to come in and hit the ground running via standardizing internal controls, SOP, and excels in dynamic environments with a strong background in manufacturing, inventory management, multi-currency operations, ERP implementation, and full-cycle accounting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Define accounting workflows, approval structures, and system controls.</p><p>• Supervise high-volume AP/AR processes; ensure timely payments and collections.</p><p>• Implement process improvements for scalability and accuracy.</p><p>• Lead the full month-end, quarter-end, and year-end closing process.</p><p>• Prepare, analyze, and present under ASPE and US GAAP-compliant financial statements (P& L, Balance Sheet, Cash Flow).</p><p>• Manage general ledger accuracy, account reconciliations, and journal entries.</p><p>• Own corporate cash management, bank reporting, and forecasting.</p><p>• Drive continuous improvement of accounting policies and internal controls.</p><p>• Lead annual audits and ensure timely review completion.</p><p>• Maintain compliance with federal, state, and local regulations.</p><p>• Oversee tax filings, payroll compliance, and regulatory reporting.</p><p>• Oversee inventory accounting including WIP tracking, standard costing, BOM accuracy, cycle counts, and COGS reconciliation.</p><p>• Partner with Operations to analyze production variances, scrap, rework, and throughput efficiencies.</p><p>• Manage foreign currency transactions, revaluations, intercompany accounts, and multi-entity consolidations.</p>
<p><strong>Position Overview:</strong></p><p> Our client, a well-established member-focused organization, is seeking a highly experienced Senior Auditor to join their Internal Audit team. This individual will be responsible for leading comprehensive audit engagements, assessing organizational risks, and contributing to strong governance across a variety of operational and technology domains.</p><p><br></p><p><strong>Why Apply?</strong></p><ul><li>Genuine work-life balance supported by a holistic approach to wellness</li><li>Ongoing professional development opportunities, including reimbursement for education and certifications</li><li>Competitive compensation and comprehensive benefits package, including a defined contribution plan and personal spending account</li><li>Employee recognition, incentive, and rewards programs</li><li>A collaborative culture that celebrates diversity and fosters inclusivity</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Plan and execute end-to-end internal audit projects in alignment with departmental and IIA standards, working closely with the Internal Audit Manager</li><li>Design, perform, and document audit procedures, analyzing risks and testing controls throughout the engagement</li><li>Synthesize findings into clear, impactful audit reports for management and Board-level audiences, highlighting root causes and operational impact</li><li>Track resolution of audit findings and support action plan implementation to mitigate identified risks</li><li>Partner with other leaders to deliver advisory insights on risk, governance, and internal control initiatives</li><li>Establish and maintain productive relationships with business stakeholders across the organization</li><li>Collaborate with a multidisciplinary team on integrated audits, leveraging diverse technical skill sets</li><li>Drive enhancements to audit methodologies by adopting new technologies and data analytics</li></ul><p><strong> </strong></p><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p> </p><p>Are you a versatile, hands-on IT Project Manager who thrives in dynamic environments and enjoys taking ownership of a wide range of technical initiatives?</p><p> </p><p>We are looking for an experienced IT Project Manager who can lead complex projects across data migrations, IT infrastructure, software development, cybersecurity, and emerging AI initiatives.</p><p> </p><p>This role requires a balance of strategic thinking and tactical execution, strong leadership across cross-functional teams, and expertise in both Agile and Waterfall delivery. </p><p> </p><p>In this role, you will:</p><p> </p><p>· Plan and deliver diverse projects—including infrastructure upgrades, software development initiatives, cybersecurity enhancements, data migrations, and AI‑related solutions</p><p>· Oversee the full lifecycle of IT programs and projects, including project planning, scheduling, budgeting, and risk management.</p><p>· Collaborate with stakeholders to understand requirements, assess operations, and develop solution recommendations. You will translate business needs into documentation, functional designs, and technology roadmaps.</p><p>· Mentor and guide team members, strengthen project management capabilities across the department, and drive continuous improvement in processes and methodologies.</p><p>· Prepare dashboards, status reports, and executive‑level updates that communicate progress, resource utilization, risks, and overall performance.</p>
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p><strong>Senior Analyst, Capital Markets Performance & Reporting (12-Month Contract)</strong></p><p><br></p><p>We are seeking a highly motivated <strong>Senior Analyst</strong> to join a Capital Markets Finance team within a leading institutional investment environment. This role focuses on performance measurement, attribution, and reporting across complex credit and multi-asset portfolios within capital markets, while supporting the evolution toward more dynamic and digitized reporting solutions.</p><p><br></p><p>This is a 12-month fixed-term contract based in downtown Toronto.</p><p>Work model: 4-days onsite required. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the <strong>end-to-end daily performance reporting</strong> process for credit-focused investment portfolios, ensuring accuracy and timeliness</li><li>Analyze and validate <strong>security-level performance data</strong>, including accruals, valuations, and P& L, and ensure proper aggregation across portfolios</li><li>Investigate and resolve <strong>data discrepancies across multiple systems</strong>, working closely with technology and operations teams</li><li>Deliver <strong>performance attribution analysis</strong>, identifying key drivers of returns and providing meaningful insights to stakeholders</li><li>Build, maintain, and enhance <strong>interactive dashboards and reporting tools using Power BI</strong></li><li>Utilize <strong>SQL</strong> to extract, transform, and manage large datasets for reporting and analysis</li><li>Leverage <strong>advanced Excel</strong> for complex financial modeling, reconciliation, and data analysis</li><li>Interpret and communicate results across various <strong>capital markets products</strong>, including credit, fixed income, and equity portfolios</li><li>Partner with stakeholders across <strong>finance, risk, operations, and investment teams</strong> to support evolving reporting needs</li><li>Contribute to <strong>process improvements and automation initiatives</strong>, enhancing scalability and data quality</li><li>Monitor <strong>market trends and macroeconomic developments</strong>, assessing impact on portfolio performance</li></ul>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
<p><strong>Job Posting: IT Auditor – Banking Sector</strong></p><p><strong>Duration: 4-6 months</strong></p><p><strong>Location: Toronto downtown, hybrid; 3 days onsite </strong></p><p><strong> </strong></p><p>Are you ready to make impactful contributions at the intersection of technology and banking? Robert Half is seeking experienced IT Auditor Consultants. In this role, you will help ensure the security, integrity, and compliance of critical banking systems. If you have expertise in IT audit, risk management, and regulatory compliance within bank environments, we encourage you to apply.</p><p> </p><p><strong>Responsibilities:</strong></p><p>· Lead and/or execute IT audit projects focused on banking systems, applications, networks, and infrastructure, assessing risks and internal controls for effectiveness and efficiency.</p><p>· Evaluate core banking technologies, payment systems, cybersecurity controls, and digital platforms for compliance with regulatory standards.</p><p>· Identify and document potential vulnerabilities, control deficiencies, and areas for improvement; make actionable recommendations to management.</p><p>· Collaborate with internal audit, risk, and compliance teams to ensure comprehensive coverage and timely reporting of IT-related issues.</p><p>· Stay current with banking regulations including FFIEC, FDIC, OCC, GLBA, as well as industry standards such as COBIT, NIST, and ISO.</p><p>· Prepare detailed audit reports, present findings to stakeholders, and support remediation activities.</p><p>· Assist in the development and maintenance of audit methodologies, risk assessments, and testing plans.</p><p><br></p><p><br></p>
<p>This job posting is for a current contract vacancy with our client. We are looking for a highly skilled Senior Systems Engineer to join our team in Toronto, Ontario. In this role, you will play a key role in designing, implementing, and maintaining IT infrastructure that supports organizational objectives. This role will require close collaboration with regional teams and global stakeholders to ensure seamless operations and adherence to industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage scalable IT infrastructure that meets organizational and regional requirements.</p><p>• Standardize systems and processes across different regions to enhance reliability and security.</p><p>• Integrate and manage hybrid environments, including on-premises and cloud-based solutions such as Azure and VMware.</p><p>• Collaborate with regional IT teams to address unique challenges and deliver tailored solutions.</p><p>• Act as the primary escalation point for critical technical issues across time zones.</p><p>• Monitor system performance and optimize configurations to meet diverse user and network demands.</p><p>• Oversee backup, recovery, and disaster recovery processes to ensure business continuity.</p><p>• Lead cross-region IT infrastructure projects, ensuring consistent execution and adherence to standards.</p><p>• Implement and maintain robust security protocols to safeguard organizational data.</p><p>• Develop and maintain comprehensive documentation for systems, processes, and infrastructure standards.</p>
<p>Robert Half is recruiting for an ERP Integration Manager to lead the integration, optimization, and ongoing management of critical enterprise resource planning (ERP) systems. This is an exciting opportunity for a strategic and hands-on professional to oversee ERP system integration and ensure strong alignment across business processes and technology platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead end-to-end ERP system integration, including project planning, coordination, and execution across multiple business units.</li><li>Collaborate with internal stakeholders to gather business requirements and design integration solutions.</li><li>Oversee data migration, testing, deployment, and system maintenance, ensuring data integrity and security.</li><li>Manage and mentor a team of technical professionals to achieve project goals and support system users.</li><li>Develop and deliver end-user training and system documentation.</li><li>Coordinate with third-party vendors and manage relationships to maximize solution effectiveness.</li><li>Proactively communicate project progress and issues to leadership and stakeholders.</li></ul><p><br></p>
<p><strong><u>This job posting is for a current vacancy with our client. Our client has multiple offices in Canada. This position is open to candidates in Toronto, Vancouver and Calgary.</u></strong></p><p><br></p><p>We are looking for a Senior Information Security Engineer to join a nationwide Technology team, and support a well-established insurance company. This role works closely with Infrastructure and Information Security leaders to strengthen the company’s security posture, ensure system reliability, and support the ongoing evolution of enterprise security practices.</p><p><br></p><p>In this position, you will play a key role in implementing and maintaining security systems, documenting policies and procedures, troubleshooting complex issues, and monitoring environments to ensure compliance, reliability, and availability.</p><p><br></p><p><strong>In this role, you will:</strong></p><p><br></p><ul><li>Support the implementation and maintenance of cybersecurity systems and controls.</li><li>Work with technologies including firewalls, vulnerability scanners, SIEM tools, and related platforms.</li><li>Assist with IT management infrastructure such as automated tasking, standard builds, monitoring systems, paging tools, patch deployment, and application deployment.</li><li>Serve as a senior member of the Vulnerability Management, Incident Management, and Security Configuration teams.</li><li>Troubleshoot and resolve Tier 3 technical issues.</li><li>Respond to, mitigate, and recover from assigned security events.</li><li>Conduct vulnerability testing, scanning, and documentation.</li><li>Monitor for security breaches and suspicious activity.</li><li>Provide mentorship, guidance, and knowledge transfer to other team members.</li><li>Maintain and update cybersecurity and IT documentation, including policies, procedures, and technical standards.</li></ul>
We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
<p><strong><u>This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p>We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment.</p><p><br></p><p>A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards.</p><p><br></p><p>The role involves monitoring support services through end-user feedback, trend analysis, and reporting to drive continuous improvement and operational efficiency. Ensuring service desk tickets meet quality standards, including accurate logging, complete documentation, and resolution within defined SLAs, is a key responsibility.</p><p><br></p><p>In this role, you will:</p><p><br></p><p>· Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</p><p>· Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</p><p>· Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</p><p>· Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</p><p>· Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</p><p>· Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</p><p>· Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</p>
<p>Our client is looking for a Yardi Application Support Analyst that focuses on providing functional support and optimization for the Yardi environment, working closely with Finance and operational stakeholders.</p><p><br></p><p>Key Responsibilities</p><ul><li>Act as the primary point of contact for Yardi support, troubleshooting issues and ensuring timely resolution</li><li>Maintain and optimize Yardi modules (Voyager 7s/8, PayScan, AP, AR, GL, Investment Accounting, Procure-to-Pay, BillPay, Construction Manager)</li><li>Ensure financial accuracy, compliance, and alignment with internal controls and reporting standards</li><li>Partner with Finance to improve workflows and drive process efficiencies</li><li>Perform data quality reviews, cleansing, and governance initiatives</li><li>Develop SQL queries, reports, and data extracts for Finance and Audit teams</li><li>Manage user access, permissions, and system configurations</li><li>Support system upgrades, testing, and release cycles</li><li>Maintain documentation (process maps, support guides, configurations)</li><li>Deliver user support and training across the platform</li><li>Act as liaison with Yardi and external vendors for escalations and enhancements</li></ul><p><br></p><p>Qualifications</p><ul><li>Post-secondary education in Accounting, Business, Information Systems, or related field</li><li>Strong understanding of accounting workflows, financial controls, and reporting requirements</li><li>Hands-on experience with Yardi Voyager (or similar ERP/accounting systems)</li><li>Strong data analysis skills (reconciliation, transformation, data cleanup)</li><li>5+ years experience in Business Analysis, Systems Analysis, or Application Support</li><li>SQL experience is an asset</li><li>Strong communication and stakeholder management skills</li><li>Detail-oriented with strong documentation and process discipline</li></ul><p><br></p><p>This posting represents a current vacancy with our client. If this opportunity aligns with your experience, I’d be happy to connect and discuss further.</p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p><p><br></p>
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
