1 result for It Support Specialist in Oshawa, ON
Client Services Specialist
- Toronto, ON
- onsite
- Contract / Temporary
-
23 - 27 CAD / Hourly
- <p>We are looking for a Bilingual (English/French) Client Services Specialist to join our client's team in Toronto, Ontario on a contract basis. In this hybrid role, you will deliver attentive, detail-oriented service to clients while supporting day-to-day branch and customer service activities. This opportunity is ideal for someone who enjoys helping people, handling a variety of service requests, and connecting clients with the right financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide courteous and detail-oriented assistance to clients across in-person, phone, and email interactions, ensuring a positive service experience.</p><p>• Support account-related requests, including assisting with new account setup, processing routine transactions, and responding to walk-in client needs at the branch.</p><p>• Speak with clients to understand their banking or financial service needs and direct them to the appropriate specialist or self-serve channel when suitable.</p><p>• Maintain accurate records by completing data entry, updating client information, and documenting service activities in a timely manner.</p><p>• Respond to inbound inquiries and complete follow-up communications as needed to resolve issues and support ongoing client requests.</p><p>• Remain informed about the organization’s products and services in order to provide relevant guidance and appropriate referrals.</p><p>• Follow established regulatory, privacy, and internal compliance standards in all client interactions and daily tasks.</p><p>• Contribute to branch operations and take on additional duties as required, including supporting the hybrid work model with regular office attendance.</p>
- 2026-07-15T00:00:00Z
