<p>We are looking for an Operations Manager to lead the daily administration and operational performance of our branch in Vaughan, Ontario. This position oversees staff leadership, planning, budgeting, and cross-functional coordination while ensuring local activities remain aligned with broader corporate standards and international priorities. The successful candidate will bring strong organizational judgement, financial oversight, and the ability to manage facilities, vendors, and reporting processes in a structured environment.</p><p><br></p><p>Responsibilities:</p><p>• Direct the day-to-day operations of the Hub, providing leadership, guidance, and performance oversight for the local team.</p><p>• Prepare the annual operating plan and budget forecast in partnership with finance stakeholders, and support submission for leadership review and approval.</p><p>• Coordinate workforce planning, recruitment activities, onboarding, and employee documentation while ensuring compliance with employment standards and internal policies.</p><p>• Manage office and laboratory space requirements, including site setup, equipment needs, and ongoing facility operations in a cost-conscious manner.</p><p>• Oversee purchasing activities for operational and project-related needs, maintaining proper approvals, documentation, and separation of responsibilities throughout the procurement process.</p><p>• Liaise with technology teams to arrange system access, equipment provisioning, and information security support for Hub employees and operations.</p><p>• Support project start-up and delivery processes by coordinating project identifiers, confirming scope and funding details, and maintaining accurate reporting on time, effort, and costs.</p><p>• Monitor external partnerships and agreements to ensure appropriate internal approvals are obtained and that contractual obligations, confidentiality terms, and reporting commitments are followed.</p><p>• Track financial performance against approved budgets, assist with intercompany invoicing and cost reporting, and contribute to audit readiness when required.</p><p>• Maintain regular communication with key teams across regions, including Germany, to align priorities, resolve operational dependencies, and keep stakeholders informed of progress.</p>
<p>We are looking for an <strong>Account Manager </strong>to support physician members with insurance-related guidance in a consultative, service-oriented environment in Toronto, Ontario. This hybrid position blends client relationship management, coverage expertise, and day-to-day advisory support, making it well suited to someone who enjoys helping clients understand benefits options and resolve questions with care. The role emphasizes group benefits and health and dental coverage while delivering a high standard of service rather than focusing on high-pressure sales activity.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Build trusted relationships with physician members by responding to coverage questions and providing clear guidance on available insurance and benefits options.</p><p>• Partner closely with the advisory team to coordinate member support, prepare client information, and help move cases forward efficiently.</p><p>• Explain eligibility, enrolment details, and plan features related to group benefits, health coverage, and dental programs in an accurate and accessible way.</p><p>• Deliver attentive client service by addressing issues promptly, following up on outstanding items, and helping resolve policy or administrative concerns.</p><p>• Maintain detailed client records and interactions within CRM and related office systems to support service continuity and reporting.</p><p>• Assist with sales support activities by identifying member needs, sharing suitable product information, and contributing to a positive client experience.</p><p>• Participate in onboarding and training programs to strengthen product knowledge, service capability, and understanding of internal processes.</p><p>• Support administrative and office functions tied to account management, documentation, and coordination with internal stakeholders.</p>
We are looking for a detail-oriented Purchasing Coordinator to support procurement activities for a long-term contract opportunity based in Mississauga, Ontario. In this role, you will help ensure timely purchasing, accurate records, and consistent communication with suppliers and internal teams. The successful candidate will play an important part in maintaining purchasing data, tracking approvals, and supporting the flow of materials and assets across the business.<br><br>Responsibilities:<br>• Prepare purchase orders for equipment, capital items, and operational expenses, ensuring requests are processed accurately and on time.<br>• Send completed orders to suppliers and maintain organized tracking records for follow-up and reporting purposes.<br>• Provide departments with clear updates on order progress, expected delivery timelines, and any purchasing-related issues.<br>• Maintain product and item information in spreadsheets and ERP records to support accurate procurement and inventory data.<br>• Track capital approval activities and keep related documentation current throughout the purchasing cycle.<br>• Coordinate the internal sale of capital assets by assigning costs and supplying required details to route administration teams.<br>• Verify that negotiated pricing and supplier discounts are correctly applied to all purchase orders before release.<br>• Support intercompany transactions and keep manufacturer pricing information up to date within the ERP system.