We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Markham, Ontario. In this long-term contract role, you will play a key part in delivering exceptional support to customers and sales representatives while ensuring adherence to high service standards. This position offers a hybrid work arrangement, allowing you to engage in both in-office and remote work settings.<br><br>Responsibilities:<br>• Provide attentive and empathetic customer support while maintaining a positive attitude in all interactions.<br>• Manage customer accounts and orders, ensuring accurate processing, issue resolution, and timely follow-ups.<br>• Monitor and maintain email inboxes, addressing customer and sales inquiries promptly and effectively.<br>• Support new customers and assist with the use of online ordering portals, ensuring a seamless experience.<br>• Document and resolve customer, sales, and patient interactions, escalating issues to appropriate departments when necessary.<br>• Track daily sales transactions to ensure all orders are completed in a timely and accurate manner.<br>• Identify opportunities to upsell or cross-sell products and services during customer engagements.<br>• Propose process improvements to enhance efficiency and present suggestions to the leadership team.<br>• Collaborate with cross-functional teams to ensure tasks are completed and customers receive comprehensive support.<br>• Adhere to established customer service standards, policies, and procedures while contributing to a culture of excellence.
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
<p>Our client is looking for an experienced Delivery Manager with expertise in Microsoft Dynamics 365 (D365) implementations. In this role, you will oversee the successful delivery of enterprise platform projects, ensuring they meet strategic objectives, deadlines, and budgetary constraints. This position requires a strong background in project management, stakeholder collaboration, and platform lifecycle delivery within large-scale organizations.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of D365 implementation projects, including modules such as Finance, Supply Chain, Sales, and Customer Service.</p><p>• Coordinate delivery efforts across multiple teams and workstreams, ensuring seamless integration with enterprise systems.</p><p>• Collaborate with stakeholders, technical teams, and external vendors to establish project scope, objectives, and key success metrics.</p><p>• Develop and manage project plans, resource schedules, and risk mitigation strategies to maintain project alignment.</p><p>• Ensure high-quality deliverables by implementing governance frameworks and continuous improvement practices.</p><p>• Drive Agile or hybrid project methodologies tailored to organizational needs and challenges.</p><p>• Track project progress, performance metrics, and financials, providing regular status updates to senior leadership.</p><p>• Facilitate change management initiatives and support user adoption strategies across impacted business units.</p><p>• Manage vendor relationships and oversee contracts associated with platform delivery efforts.</p>
We are looking for a dedicated Bilingual Customer Service team member to join our team in Markham, Ontario. In this role, you will provide exceptional support to customers and sales representatives, ensuring that inquiries and orders are handled effectively in both English and French. This is a long-term contract position offering a dynamic opportunity to work in a collaborative and customer-focused environment.<br><br>Responsibilities:<br>• Deliver attentive and empathetic customer service to both customers and sales representatives.<br>• Accurately process orders, manage accounts, and address customer inquiries with efficiency.<br>• Monitor and manage multiple email inboxes to ensure timely action on requests and orders.<br>• Assist new customers and guide them through the online ordering portal to ensure a seamless experience.<br>• Record, document, and resolve customer and sales interactions, escalating issues to appropriate departments when necessary.<br>• Oversee daily sales orders and transactions, ensuring all activities are completed accurately and on time.<br>• Identify opportunities for upselling or cross-selling products and services during customer interactions.<br>• Collaborate with cross-functional teams to enhance processes and complete tasks efficiently.<br>• Adhere to company policies, customer service standards, and quality assurance guidelines.<br>• Proactively suggest improvements to workflows and present ideas to leadership for consideration.
We are looking for a motivated and detail-oriented Coordinator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will support clients by ensuring administrative tasks are managed effectively and inquiries are addressed promptly. This hybrid position requires a commitment to providing exceptional service, as well as the ability to work collaboratively and adapt to new processes and systems.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to clients, ensuring tasks are completed accurately and within established service level agreements.<br>• Conduct daily reviews and approvals for administrative actions, including account transfers, fee setups, de-registrations, and foreign exchanges.<br>• Collaborate with service evolution teams to address client needs and deliver solutions.<br>• Proactively identify opportunities to improve processes and enhance client relationships.<br>• Respond to inquiries in a timely manner, offering clear and thorough communication.<br>• Assist in process optimization by recommending improvements that benefit both clients and internal operations.<br>• Maintain meticulous organization of daily activities, prioritizing tasks effectively.<br>• Work across multiple technology platforms, developing a strong understanding of system interactions.<br>• Contribute to fostering an inclusive and collaborative team environment.<br>• Undertake additional duties as required to support operational goals.
We are looking for a dedicated and detail-oriented Project Assistant to join our team on a long-term contract basis. This position offers a hybrid work arrangement, requiring three days per week in the office in Toronto, Ontario. Bilingualism in English and French is preferred, though English is mandatory. As part of the Service Delivery Team, you will play a critical role in managing client relationships and ensuring their needs are met efficiently and professionally.<br><br>Responsibilities:<br>• Serve as a key liaison between clients and internal operational teams to ensure seamless communication and resolution of issues.<br>• Coordinate efforts across departments to maintain strong client relationships and address their business needs effectively.<br>• Provide guidance to clients on company policies, procedures, and available services to support their operations.<br>• Manage client inquiries and escalate concerns as needed to achieve timely and thorough resolutions.<br>• Conduct regular meetings with clients to review service performance, document concerns, and implement actionable follow-ups.<br>• Represent the organization professionally during client meetings and business events.<br>• Offer recommendations for process improvements to enhance client satisfaction and operational efficiency.<br>• Maintain up-to-date knowledge of company systems, procedures, and regulatory requirements to support client services.<br>• Support training initiatives by educating clients on relevant policies and systems impacting their business.<br>• Collaborate with internal teams to proactively complete tasks and ensure high-quality service delivery.
We are looking for a detail-oriented Sales Administrator to join our team in Toronto, Ontario, on a long-term contract basis. In this role, you will play a vital part in ensuring the smooth execution of sales and trade agreements, handling administrative tasks, and supporting logistical operations. This position requires collaboration with both internal teams and external partners to ensure efficient order processing, documentation, and customer service.<br><br>Responsibilities:<br>• Process customer orders and input relevant data into internal systems with accuracy.<br>• Prepare and manage sales and purchase contracts, along with associated documentation.<br>• Issue invoices and oversee accounts receivable and payable to ensure timely transactions.<br>• Coordinate logistics operations, including customs documentation, truck scheduling, and shipment tracking.<br>• Address customer inquiries and resolve basic issues to maintain satisfaction.<br>• Monitor inventory levels, identify discrepancies, and report findings to management.<br>• Assist in preparing credit applications, tracking credit limits, and managing overdue accounts.<br>• Organize and maintain confidential documents under the guidance of the General Manager.<br>• Support monthly inventory reporting and contribute to the preparation of business intelligence reports.<br>• Provide backup assistance to other contract administrators during absences and support the team with ad-hoc assignments.
Position Overview <br> Reporting directly to the Executive Assistant, CEO, Finance, Investor Relations the Administrative Assistant will be responsible for providing administrative support for the departments at the Corporate office, and work with the Executive Assistant to complete general office duties. <br> Key Responsibilities <br> Greet visitors and clients in a warm, detail oriented manner and serve as the first point of contact for all inquiries. Receive, sort, and distribute daily mail, deliveries, company-wide voicemail, and incoming email; coordinate outgoing and incoming courier services and maintain tracking for carbon footprint records. Maintain the reception area, to ensure a clean, organized, and welcoming environment. Schedule appointments, manage calendars, and assist with meeting coordination. Perform general administrative and clerical duties, including filing, photocopying, scanning, faxing, and supporting colleagues with administrative tasks as needed. Manage inventory and replenishment of office and breakroom supplies, including stationery, kitchen items, coffee, and snacks. Coordinate service requests with building maintenance and office equipment vendors. Support the Executive Assistant to the CEO and the Finance team with office management needs such as supply requests, offsite storage coordination, company merchandise orders, and organizing corporate office social events. Assist travel arrangements for site visits, and project-related administrative tasks to support day-to-day business operations. Handle invoice management, prepare purchase requisitions and orders for corporate departments, and assist with expense report preparation and reclassifications. Develop, format, and proofread Microsoft Word documents and PowerPoint presentations. Perform other ad hoc duties as assigned. Qualifications <br> Minimum 2 years of experience in an administrative role Post secondary diploma or certificate in office administration program Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve goals Able to grow positive relationships with colleagues at all organizational levels Excellent verbal and written communication skills Outstanding organizational, planning and prioritization skills Attention to detail and accuracy Proven ability to handle confidential information with discretion Be adaptable to various competing demands Good sense of judgement and ability to take initiative to act with a sense of urgency Process improvement mindset Proficient in Microsoft Word, Excel, Outlook and PowerPoint Experience with SAP and Concu
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
<p>We are looking for an experienced Collections Supervisor to join our team in Markham, Ontario. In this role, you will oversee credit and collections operations, ensuring efficient processes and maintaining strong customer relationships. Your expertise will drive the success of our financial services and B2B collections activities.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and guide the credit and collections team to achieve performance targets.</p><p>• Oversee B2C collections processes, ensuring timely and accurate payments.</p><p>• Maintain and update customer accounts using CRM systems to track collections effectively.</p><p>• Develop and implement strategies to improve collection rates and reduce outstanding balances.</p><p>• Handle escalated customer accounts, resolving disputes and maintaining positive relationships.</p><p>• Monitor and analyze accounts receivable metrics to identify trends and areas for improvement.</p><p>• Collaborate with other departments to ensure seamless payment processing and customer satisfaction.</p><p>• Ensure compliance with company policies and industry regulations in all credit and collections activities.</p><p>• Provide training and support to team members, fostering a collaborative work environment.</p><p>• Prepare detailed reports on collections performance and present findings to management.</p>
We are looking for a motivated and detail-oriented Financial Analyst to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and offers a hybrid work schedule with two days in the office and three days working from home. Ideal for recent graduates or professionals with 1-3 years of experience, this position provides an excellent opportunity to develop foundational skills in financial management and risk analysis.<br><br>Responsibilities:<br>• Provide support to team members by clarifying financial processes and addressing inquiries as needed.<br>• Assist in managing financial and risk-related tasks, including corporate risk, financial risk, and legal risk assessments.<br>• Utilize accounting software systems and tools, such as Crystal Reports and data mining techniques, to analyze and report financial data.<br>• Ensure compliance with AML (Anti-Money Laundering), KYC (Know Your Customer), and EDD (Enhanced Due Diligence) standards.<br>• Participate in the preparation and review of budgets, accrual accounting, and financial auditing processes.<br>• Work collaboratively with team members to deliver accurate and timely financial reports.<br>• Offer exceptional customer service when addressing client or team-related queries.<br>• Support weekend schedules, if required, to ensure consistent financial operations.<br>• Engage in training sessions to develop a strong understanding of internal tools and processes.<br>• Assist in coordinating and monitoring risk management activities across various departments.
<p>Robert Half is partnering with an established client seeking an experienced HR & Payroll Administrator who brings expertise in Accounts Payable (AP), Human Resources, and ADP Workforce Now. This is an exciting opportunity for a detail-oriented professional to play a critical role in both financial and people operations.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable (AP)</strong></p><ul><li>Process all AP transactions including purchase orders, invoices, expense reports, and payment requests, ensuring accuracy and timely completion.</li><li>Review and reconcile vendor accounts; resolve discrepancies promptly.</li><li>Maintain and update AP systems, enforcing compliance with internal policies and relevant accounting principles.</li><li>Assist with monthly, quarterly, and year-end reporting related to payables.</li><li>Manage the AP inbox and respond professionally to all vendor inquiries.</li></ul><p><strong> </strong></p><p><strong>Human Resources Support</strong></p><ul><li>Collaborate with HR team members on payroll processing, benefits administration, onboarding, and employee data management.</li><li>Support compliance efforts with labor laws and regulations.</li><li>Help maintain accurate employee records per company and legal standards.</li><li>Assist with HR audits, ad-hoc reporting, and special projects.</li></ul><p><strong> </strong></p><p><strong>ADP Workforce Now Expertise</strong></p><ul><li>Serve as the go-to resource for ADP Workforce Now inquiries and troubleshooting.</li><li>Ensure employee information is accurate—including job titles, compensation, tax, and direct deposit data.</li><li>Run payroll reports, track time-off accruals, and monitor data integrity within ADP Workforce Now.</li></ul>
<p>We are looking for a dedicated Operations Specialist to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in optimizing operational processes and ensuring seamless workflow management. This is a great opportunity to contribute your expertise in data processing, customer service, and enterprise systems to drive efficiency and support organizational goals.</p><p><br></p><p><br></p><p><strong>Job Responsibilities: </strong></p><p>● Understanding the basic business and store operations, as well as the business & store structures, Effectively & efficiently compile data base of store information</p><p>● Responsible for weekly and monthly information creation for stores and store operations team</p><p>● Managing Company wide tasks, following through until completions cross-functionally</p><p>● Flexibly adopt the information depending on the business needs</p><p>● Develop the routine communication cross-functionally to achieve the goals.</p><p>● Manage and ensuring customer facing store information, most up to date</p><p>● Acquire the data analyses skills and reflect to the information and communication for the future</p><p>● Review business reports to identify future focus points</p><p>● Meet deadlines, leading internal teams, accurately provide information in details, but understanding the priorities</p><p><br></p>
<p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
We are looking for an experienced Collections Specialist to join our team in Toronto, Ontario on a contract basis. In this role, you will play a key part in managing business-to-business collections, ensuring timely payments, and maintaining strong client relationships. This position offers an exciting opportunity to contribute to a dynamic team within the media industry.<br><br>Responsibilities:<br>• Oversee and manage business-to-business collections processes to recover outstanding payments efficiently.<br>• Collaborate with clients to address payment discrepancies and resolve issues professionally.<br>• Maintain accurate records of collection activities using accounting software systems.<br>• Communicate effectively with internal teams to ensure alignment on collection priorities.<br>• Provide support in handling a backlog of collections while adhering to company policies.<br>• Utilize tools such as Great Plains and Xero to track payment statuses and update financial records.<br>• Monitor accounts for overdue payments and take proactive measures to minimize delinquencies.<br>• Analyze trends in payment delays and recommend strategies to improve collection outcomes.<br>• Prepare detailed reports on collection activities for management review.<br>• Deliver excellent customer service to clients while safeguarding company interests.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>Paralegal – General Litigation</p><p>About the Firm:</p><p> Join a general litigation boutique serving diverse clients in areas including civil litigation, labor and employment law, human rights, Aboriginal law, and corporate oversight. Our team values collaboration, professional development, and providing high-quality legal services across a varied practice.</p><p>Position Summary:</p><p> We are seeking a motivated Paralegal to work closely with our legal team. This role centers on legal research, document drafting, client support, and case management. The ideal candidate demonstrates excellent research and writing abilities and thrives in a fast-paced, multi-practice environment.</p><p>Key Responsibilities:</p><ul><li>Draft, prepare, and revise legal documents including pleadings, correspondence, affidavits, briefs, and contracts.</li><li>Conduct legal research and summarize findings in memos or briefs for lawyer review.</li><li>Organize, manage, and maintain case files to ensure accuracy and compliance.</li><li>Prepare materials for hearings, trials, mediations, and discoveries.</li><li>Communicate regularly with clients, courts, opposing counsel, and third parties regarding scheduling and document requests.</li><li>Gather, review, and organize evidence, exhibits, and supporting documentation.</li><li>File documents with courts and tribunals both electronically and in-person, ensuring compliance with all rules and deadlines.</li><li>Support lawyers with a range of administrative tasks such as routine correspondence, preparing checklists, and managing file openings/closings.</li><li>Conduct due diligence, background checks, and searches as relevant to cases.</li><li>Liaise with experts, service providers, and witnesses as needed.</li><li>Ensure confidentiality and compliance with firm policies and regulatory standards.</li></ul><p><br></p>
<p><strong>Job Title:</strong> <strong>Compensation/Commission Analyst</strong></p><p><strong>Position Type:</strong> Contract (6 months, potential for extension)</p><p><strong>Location:</strong> Remote (full-time hours, EST)</p><p><strong>Role Overview:</strong></p><p>Our client is seeking a detail-oriented Compensation/Commission Analyst to handle commission calculations for sales and customer service teams. The role requires experience with commission calculation tools, strong attention to detail, and the ability to serve as the main contact for commission-related inquiries.</p><p><strong>Key Responsibilities:</strong></p><p>· Calculate and process commission payouts accurately using commission software (e.g., Varicent).</p><p>· Address commission-related queries and provide clear explanations of policies and calculations.</p><p>· Manage and validate data, performing testing in Excel when required.</p><p>· Support plan updates, adjustments, and records management with cross-functional teams.</p>
<p>Are you an experienced finance leader with a passion for strategic analysis and driving operational excellence? Do you excel in complex, multi-site environments and seek to make a measurable impact in a dynamic organization? Our client is seeking a Finance & Administration Controller to join their team and champion financial stewardship and process optimization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Financial Leadership</strong></p><ul><li>Oversee the accounting close process, ensuring accuracy in journal entries and account reconciliations.</li><li>Prepare, analyze, and present financial statements, management reports, budgets, and performance dashboards.</li><li>Manage cash flow, maintain banking relationships, and negotiate financing agreements.</li></ul><p><strong>Strategic Analysis & Planning</strong></p><ul><li>Partner with department managers on budget development and forecasting.</li><li>Evaluate financial performance and offer recommendations to maximize profitability and efficiency.</li><li>Design and implement financial policies and procedures in alignment with company strategy.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Recruit, train, and coach accounting staff.</li><li>Set objectives, monitor team performance, and manage schedules and priorities.</li><li>Foster a collaborative corporate culture reflecting organizational values.</li></ul><p><strong>Compliance & Risk Management</strong></p><ul><li>Ensure adherence to accounting, tax, and regulatory requirements.</li><li>Administer insurance coverage and assess organizational risk exposure.</li><li>Lead the coordination of internal and external audits to ensure operational integrity.</li></ul><p><strong>Process Improvement & Digital Transformation</strong></p><ul><li>Play a key role in ERP system implementation for finance operations.</li><li>Standardize and streamline accounting processes across Canadian branches.</li></ul><p><strong>Administrative Oversight</strong></p><ul><li>Supervise logistics for special events.</li><li>Manage business travel and oversee administrative functions including lease renewals, contract management, purchasing, customer support, and related activities.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Stay up-to-date with evolving accounting and tax regulations.</li><li>Undertake additional tasks as assigned by leadership.</li></ul><p><br></p>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p>Robert Half is looking for a dedicated Corporate Services Associate to join our client, a Financial Services leader in Toronto, Ontario. In this role, you will play an integral part in supporting operational needs and optimizing business processes, as well as ensuring smooth delivery of corporate services. The ideal Corporate Services Associate will possess strong analytical skills and the ability to collaborate across teams to drive efficiency and compliance.</p><p> </p><p><strong>Responsibilities of Corporate Services Associate:</strong></p><ul><li><strong>Business Partnership & Operational Alignment:</strong> Build robust relationships across departments to understand needs, tailor solutions, manage vendors/contractors, partner with Finance, Procurement, and Legal, and contribute to operational effectiveness.</li><li><strong>Subject Matter Expertise & Compliance:</strong> Clearly communicate technical concepts; advise on business operations; ensure building regulation compliance; leverage financial trends to align services with market developments.</li><li><strong>Facilities Oversight & Maintenance:</strong> Track maintenance projects by safety/cost/impact, oversee contractors, conduct property inspections, manage supply inventory, and ensure accurate documentation and reporting.</li><li><strong>Business Continuity & Risk Mitigation:</strong> Act as Business Continuity Coordinator, test and review risk procedures, monitor regulatory/industry changes, and maintain crisis management readiness.</li><li><strong>Specific Duties:</strong> Office equipment & appliance procurement, stationery and supply management (including cross-office liaison), business mobile contract and invoice handling, access/security control (cards, keys, alarm), corporate insurance and Visa account management, document archival, hotel and travel logistics, event/meeting-catering coordination, and emergency resolution.</li><li><strong>Corporate Real Estate & Project Management:</strong> Represent the business for vendor contracts (using Coupa, Oracle, SAP), coordinate office space planning, expense management, tenant/lease agreements, disaster recovery site management, and lead facilities projects, budgets, and schedules.</li></ul>
<p>We are looking for an organized and detail-oriented HR Coordinator to join our client on a contract basis in Toronto, Ontario. In this role, you will play a key part in ensuring seamless HR operations by managing employee data, supporting various HR systems, and maintaining compliance with company policies. This position is ideal for someone passionate about human resources and eager to contribute to a dynamic team within the retail industry.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer service to both internal and external stakeholders, ensuring all inquiries are handled efficiently.</p><p>• Manage and support HR applications, including processing and maintaining employee data.</p><p>• Prepare and maintain confidential HR documents such as offer letters, termination notices, and employment changes.</p><p>• Update and maintain HR systems to reflect accurate employment records and changes.</p><p>• Conduct regular audits to ensure data accuracy and generate reports as needed.</p><p>• Coordinate and administer company programs while adhering to established processes and policies.</p><p>• Develop and update procedural documentation to support HR operations.</p><p>• Plan and prioritize workloads to optimize productivity and accuracy within HR services.</p><p>• Maintain strict confidentiality and control access to sensitive employee files.</p><p>• Ensure compliance with health and safety policies and assist in other HR-related projects as required.</p>
<p><strong>Job Title: Manager – Model Risk Audit (Contract)</strong></p><p><strong>Location:</strong> Remote/Hybrid, Downtown Toronto</p><p><strong>Duration:</strong> 7 Months Contract. </p><p><br></p><p><strong>About the Role</strong></p><p>Our client is seeking a highly skilled professional to support <strong>Model Risk Management and Validation Audit</strong> activities, with a focus on <strong>audit testing of model risk controls</strong>. The ideal candidate will have strong quantitative and risk management expertise.</p><p><strong>Key Responsibilities</strong></p><p>• Perform <strong>audit testing of model risk controls</strong> across various models.</p><p>• Review and validate risk models to ensure compliance with internal policies and regulatory standards (e.g., OSFI guidelines).</p><p>• Assess model governance, documentation, and development processes.</p><p>• Conduct independent validation audits, including: </p><ul><li>Checking assumptions, inputs, and methodologies.</li><li>Performing stress testing and back-testing.</li></ul><p>• Identify gaps and recommend improvements in model risk management frameworks.</p><p>• Collaborate with stakeholders to ensure transparency and reproducibility of model development.</p>
<p>We are looking for a detail-oriented and success-driven <strong>Concierge</strong> to join our client's team in Toronto, Ontario. This contract position offers the opportunity to create exceptional experiences for employees and visitors while ensuring seamless day-to-day operations in a welcoming environment. If you thrive in a fast-paced setting and enjoy delivering top-tier service, this role is for you.</p><p><br></p><p><strong>Dates of Assignment: </strong>January 2nd – January 16th, 2026</p><p><strong>Schedule: </strong>Monday to Friday, 8am to 5pm - with flexibility needed for occasional after-hours events</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome and assist employees and visitors at the front desk, ensuring a positive first impression.</p><p>• Coordinate and oversee the setup and breakdown of conference rooms for meetings and events.</p><p>• Manage the lobby and front desk areas, maintaining a clean, organized, and detail-oriented appearance.</p><p>• Respond to inquiries, provide building and campus information, and address requests with minimal supervision.</p><p>• Resolve issues related to building services, including janitorial, mailroom, parking, and office equipment.</p><p>• Collaborate with team members to deliver exceptional service and support for various events.</p><p>• Anticipate and address client needs, ensuring their concerns are managed effectively.</p><p>• Assist with event planning, setup, and cleanup as required.</p><p>• Maintain communication with management to ensure smooth operations and resolve any issues promptly.</p><p>• Perform additional duties as assigned to support building and employee needs.</p>
