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19 results for Technology And It in Oshawa, ON

Systems Administrator
  • Concord, ON
  • onsite
  • Contract / Temporary
  • 30.00 - 45.00 CAD / Hourly
  • <p>We are looking for an experienced Systems Administrator to join our client’s team in Concord, Ontario on a Long-term Contract basis. This position focuses on strengthening and modernizing endpoint services, with an emphasis on secure device management, platform reliability, and user support. The successful candidate will work closely with service, infrastructure, and security teams to improve endpoint operations and help guide technology enhancements across the environment. This is a 6 month contract to start, hybrid for our client in Concord, Ontario. </p><p><br></p><p>Responsibilities:</p><p>• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.</p><p>• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.</p><p>• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.</p><p>• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.</p><p>• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.</p><p>• Create, update, and maintain technical documentation, operational procedures, and platform standards.</p><p>• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.</p><p>• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.</p><p>• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.</p>
  • 2026-07-16T13:18:45Z
Bilingual Help Desk Analyst
  • Don Mills, ON
  • remote
  • Contract / Temporary
  • 25.00 - 35.00 CAD / Hourly
  • <p>We are looking for a Bilingual (French) Help Desk Analyst to provide responsive technical support and practical solutions for end users. This long-term contract opportunity is ideal for a service-focused, detail-oriented candidate who enjoys resolving desktop, mobile, and account-related issues in a fast-paced support environment. The selected individual will handle a broad range of technical requests, contribute to a smooth user experience, and support both on-site and remote staff with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first-line and deskside technical support for hardware, software, mobile devices, and user access issues across the organization.</p><p>• Diagnose and resolve incidents involving Microsoft environments, Mac computers, Android devices, and general workstation performance concerns.</p><p>• Manage service desk tickets from intake through resolution, ensuring timely follow-up, accurate documentation, and clear communication with end users.</p><p>• Configure, deploy, and support computer hardware and peripheral equipment while maintaining reliable workstation readiness.</p><p>• Administer user accounts and access permissions within Active Directory, including password resets, account updates, and basic group management.</p><p>• Provide troubleshooting assistance for Citrix-based access, remote connectivity, and application availability issues.</p><p>• Support network and endpoint-related concerns tied to Cisco technologies by identifying problems and escalating where appropriate.</p><p>• Collaborate with internal teams to address recurring technical issues, improve support processes, and maintain a high standard of customer service.</p>
  • 2026-07-15T12:53:49Z
CRM Dynamics - Product Owner
  • Toronto, ON
  • onsite
  • Contract / Temporary
  • 76.00 - 88.00 CAD / Hourly
  • We are looking for an experienced CRM Dynamics - Product Owner to lead the direction and delivery of a Microsoft Dynamics platform in Toronto, Ontario. This Long-term Contract opportunity is ideal for a product specialist who can connect business priorities with technical execution while guiding cross-functional teams through planning, release activities, and ongoing platform improvement. The successful candidate will shape product outcomes, support operational stability, and foster strong collaboration across business, delivery, and technology partners.<br><br>Responsibilities:<br>• Direct the full product lifecycle for the Microsoft Dynamics platform, from roadmap planning and backlog prioritization through implementation, release coordination, and post-production support.<br>• Work closely with Scrum Masters, Project Managers, technical teams, and business partners to organize sprint activities and advance strategic initiatives.<br>• Guide requirement definition and solution planning in collaboration with business analysts, internal technology teams, and external vendors.<br>• Align with connected product owners and dependent teams to manage timelines, system impacts, and cross-platform release dependencies.<br>• Coordinate deployment activities across integrated systems to support successful releases with minimal disruption to business operations.<br>• Provide product leadership to development, quality assurance, and integration teams so delivered solutions meet business objectives and platform expectations.<br>• Lead backlog grooming and sprint preparation to ensure upcoming work is clearly defined, properly prioritized, and ready for execution.<br>• Review completed deliverables, confirm that business goals have been met, and secure stakeholder readiness and approval before production release.<br>• Serve as the primary point of escalation for product-related risks, incidents, and production issues, working with support, infrastructure, and vendor teams to resolve root causes.<br>• Promote continuous enhancement of the Dynamics environment by improving processes, performance, documentation, knowledge transfer, automation, and operational readiness.
  • 2026-06-22T19:28:46Z
Senior IT Auditor
  • Scarborough, ON
  • onsite
  • Permanent
  • 90000.00 - 120000.00 CAD / Yearly
  • <p>Robert Half Canada is currently seeking a <strong>Senior IT Auditor</strong> for an opportunity with an established organization. This position will support IT audit and risk activities across a complex systems environment, with a focus on IT SOX compliance, information security, cybersecurity controls, and IT general controls.</p><p>This opportunity may be well suited to a detail-oriented professional who brings strong analytical thinking, sound judgment, and the ability to work collaboratively across teams while managing multiple priorities in a dynamic environment.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>IT Audit and Compliance</strong></p><ul><li>Support the Senior Audit Manager in delivering an integrated and value-added IT audit function through IT General Controls</li><li>Conduct IT audit engagements, including operational audits and SOX testing, using a risk-based approach focused on higher-risk areas</li><li>Review IT operational, cybersecurity, and systems controls to assess effectiveness and compliance with internal policies and applicable regulatory requirements</li><li>Ensure audit workpapers and supporting documentation clearly support audit observations and conclusions</li><li>Review controls over existing systems to help maintain compliance with regulatory guidance and organizational procedures<strong> </strong></li></ul><p><strong>Risk Assessment and Planning</strong></p><ul><li>Assist with the development and execution of entity-level risk assessments</li><li>Identify and assess potential process, technology, and cybersecurity risks across business units</li><li>Support audit planning by helping schedule audits and related projects based on available resources, business priorities, and operational needs</li><li>Develop risk-based audit procedures, project plans, and work programs to support audit objectives</li></ul><p><strong>Audit Execution and Evaluation</strong></p><ul><li>Partner with local teams, co-sourced resources, and leaders across the organization to understand business operations and control environments</li><li>Assess the design and effectiveness of security controls across global information and technology systems</li><li>Conduct detailed reviews of IT systems and infrastructure to evaluate whether controls support secure and effective business operations</li><li>Contribute independent analysis related to security incidents, risk assessments, and compliance measures</li><li>Conduct penetration and vulnerability testing to identify potential security weaknesses</li><li>Support the planning, implementation, monitoring, and enhancement of security measures designed to protect systems, networks, and organizational data</li><li>Assist in troubleshooting security and network issues, including support related to incident response and system breaches</li></ul><p><br></p>
  • 2026-07-02T17:30:09Z
Executive Assistant
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half Canada is recruiting on behalf of a client for an <strong>Executive Assistant</strong>. This opportunity is suited to an organized, adaptable, and professional individual who can provide high-level administrative support to senior leadership while helping maintain efficient day-to-day operations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide administrative support to senior leaders, including calendar management, meeting coordination, and travel arrangements</li><li>Prepare, edit, and format correspondence, reports, presentations, and other business documents</li><li>Coordinate internal and external meetings, including agendas, materials, meeting notes, and follow-up on action items</li><li>Manage communications on behalf of executives with professionalism, discretion, and sound judgment</li><li>Process expenses, invoices, and other administrative documentation accurately and in a timely manner</li><li>Maintain organized digital and physical filing systems and records</li><li>Support office coordination, event planning, and special projects as needed</li><li>Build effective working relationships with internal teams and external stakeholders</li><li>Anticipate administrative needs and identify opportunities to improve workflows and processes</li></ul><p><br></p>
  • 2026-07-16T13:34:17Z
Receptionist & Office Assistant
  • Toronto, ON
  • onsite
  • Permanent
  • 50000.00 - 60000.00 CAD / Yearly
  • <p>Robert Half Canada is supporting a client in the search for a <strong>Receptionist & Office Assistant</strong>. This opportunity is well suited to someone who is organized, approachable, and attentive to detail, with a strong commitment to providing professional front-office and administrative support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome visitors, clients, and team members in a professional and respectful manner</li><li>Answer, screen, and direct incoming phone calls and email inquiries</li><li>Maintain reception and common areas to support a clean, organized, and welcoming workplace</li><li>Manage incoming and outgoing mail, courier deliveries, and office shipments</li><li>Provide general administrative support, including data entry, filing, scanning, and document preparation</li><li>Schedule meetings, book boardrooms, and assist with calendar coordination</li><li>Order and track office supplies and support vendor coordination as needed</li><li>Assist with internal office operations and provide support to various departments</li><li>Maintain accurate records while handling sensitive information with discretion</li><li>Support special projects and other administrative tasks as assigned</li></ul><p><br></p>
  • 2026-07-16T13:28:44Z
Executive Assistant
  • Toronto, ON
  • onsite
  • Permanent
  • 75000.00 - 90000.00 CAD / Yearly
  • <p>Robert Half Canada is partnering with a client to hire an experienced <strong>Executive Assistant</strong> who will provide high-level support to senior leadership and help drive the smooth coordination of daily business operations. This opportunity is ideal for someone who is organized, adaptable, and confident managing a wide range of administrative responsibilities in a professional environment.</p><p><br></p><p><strong>About the Opportunity</strong></p><p>In this role, you will serve as a trusted administrative partner to senior leaders, helping manage priorities, coordinate communications, and support key business activities. The successful candidate will bring strong attention to detail, sound judgment, and the ability to build effective working relationships with colleagues and external contacts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide proactive administrative support to senior leadership, including calendar management, meeting scheduling, and travel coordination</li><li>Prepare, edit, and format correspondence, reports, presentations, and other business materials</li><li>Coordinate meetings and events, including agendas, meeting materials, notes, and follow-up on action items</li><li>Manage incoming communications and respond or redirect matters as appropriate</li><li>Handle expense submissions, invoice processing, and related administrative documentation</li><li>Maintain organized records, files, and documentation systems</li><li>Support internal coordination across teams and assist with special projects</li><li>Anticipate needs, identify efficiencies, and help improve administrative processes</li><li>Exercise a high level of discretion when handling confidential information</li></ul><p><br></p>
  • 2026-07-16T13:34:17Z
Risk Analyst
  • Toronto, ON
  • remote
  • Permanent
  • 60000.00 - 90000.00 CAD / Yearly
  • <p>Our client a major financial services company based in Central GTA has a current opening for a Fraud Analyst. Reporting to the Manager, Fraud Analytics, this role supports fraud prevention and detection strategy by delivering analysis, insights, and reporting. The Analyst enhances controls, monitors fraud trends, and supports continuous improvement across Fraud Management & Corporate Security programs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze fraud data and monitor effectiveness of detection strategies; recommend enhancements</li><li>Support development of controls, policies, dashboards, and reporting frameworks</li><li>Perform quality control reviews to ensure compliance and audit readiness</li><li>Conduct root cause and trend analysis on fraud losses and emerging risks</li><li>Enhance and automate reporting (Power BI, dashboards, scorecards)</li><li>Partner with business and technology teams to implement system improvements</li><li>Support fraud investigations and complex case analysis</li><li>Identify and integrate new data sources for reporting and analytics</li><li>Contribute to fraud strategy, tools evaluation, and industry research</li><li>Prepare regular and ad-hoc reporting on fraud metrics and performance</li></ul><p><br></p>
  • 2026-06-17T13:38:49Z
Java Software Engineer
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>We are helping a growing and highly innovative financial services organization with a new<strong> Java Engineer</strong> to join their Payments Technology team. This is an exciting opportunity for a developer who enjoys solving complex problems, wearing multiple hats, and gaining exposure to a broad range of technologies, projects, and business functions. You'll work closely with senior leaders, product teams, operations, compliance, and engineering stakeholders to help build and enhance critical payment platforms supporting ACH, Wires, Real-Time Payments (RTP), FedNow, and other modern payment networks.</p><p><br></p><p>We're looking for someone who is resourceful, entrepreneurial, curious, and excited by the opportunity to make a visible impact within a fast-moving environment.</p><p>What you will do and how you will make an impact …</p><ul><li>You will play a key role in the development and evolution of modern payment processing platforms that support critical banking and financial transactions.</li></ul><p><strong>In this position, you will:</strong></p><ul><li>Design, develop, and maintain backend applications and APIs using Java and Spring Boot.</li><li>Work across the full software development lifecycle, from requirements gathering and design through implementation, testing, deployment, and production support.</li><li>Partner with Product, Operations, Compliance, QA, and engineering teams to deliver secure and scalable payment solutions.</li><li>Develop integrations with banking partners, third-party providers, and internal systems.</li><li>Support highly reliable, secure, and compliant transaction processing platforms.</li><li>Participate in architecture discussions, code reviews, troubleshooting, and continuous improvement initiatives.</li><li>Contribute to monitoring, observability, and operational excellence efforts alongside DevOps and production support teams.</li></ul><p><strong>Why we are excited about you ... </strong></p><ul><li>You thrive in environments where you can take ownership, solve problems independently, and continuously learn new technologies and business domains.</li><li>You are naturally curious and enjoy exploring how complex systems work.</li><li>You take initiative and can navigate ambiguity with confidence.</li><li>You understand financial services, and want exposure to modern payments technology.</li></ul><p><br></p>
  • 2026-07-09T19:38:35Z
Law Clerk
  • Vaughan, ON
  • remote
  • Contract / Temporary
  • 90000.00 - 90000.00 CAD / Yearly
  • <p>We are looking for a Legal Secretary to support a busy legal team in Vaughan, Ontario. This Long-term Contract position is suited to someone who can keep legal files organized, coordinate schedules, and prepare documentation with accuracy in a fast-paced environment. The successful candidate will play an important role in supporting litigation-related activities and maintaining efficient administrative operations within the legal department.</p><p><br></p><p>Responsibilities:</p><p>• Prepare, format, and revise legal correspondence, court materials, and other documentation with a high level of accuracy.</p><p>• Manage calendars, arrange meetings, and track important deadlines to support legal matters and day-to-day workflow.</p><p>• Maintain organized physical and electronic files using case management and legal document systems.</p><p>• Assist with the preparation, filing, scanning, photocopying, and distribution of pleadings and related legal records.</p><p>• Support litigation activities by coordinating documents, monitoring timelines, and helping ensure procedural requirements are met.</p><p>• Use legal and administrative software such as Aderant, CompuLaw, Adobe Acrobat, and other case management tools to complete assigned tasks.</p><p>• Retrieve and review property or registry-related information through systems such as ACRIS when required.</p><p>• Provide general administrative support to the legal department, including handling incoming documents and responding to routine internal requests.</p>
  • 2026-07-08T14:58:46Z
Customer Experience Manager
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 125000.00 CAD / Yearly
  • <p>We are looking for an Application Manager to oversee the architecture, strategy, and ongoing enhancement of customer experience platforms in Toronto, Ontario. You will connect business goals with technical execution, turning customer feedback and behavioural insights into practical improvements across digital and customer-facing channels. The position also includes leading a high-performing team, managing external vendors, and guiding platform initiatives that support personalization, reporting, and service excellence.</p><p><br></p><p>Responsibilities:</p><p>• Lead the direction, administration, and continuous improvement of customer experience platforms, with strong emphasis on Qualtrics and related engagement tools.</p><p>• Partner with business and technology teams to translate guest feedback, sentiment data, and operational priorities into scalable platform solutions.</p><p>• Oversee technical delivery for platform enhancements, integrations, and feature rollouts that improve insight gathering and customer engagement.</p><p>• Manage the product roadmap by setting priorities, coordinating timelines, and aligning initiatives with organizational objectives.</p><p>• Supervise and support team members responsible for platform performance, implementation activities, and ongoing optimization.</p><p>• Build and maintain productive relationships with vendors and external partners to ensure reliable service delivery and value from platform investments.</p><p>• Work across cross-functional groups to drive projects involving CRM, security considerations, and omni-channel customer experience capabilities.</p><p>• Establish processes and reporting approaches that turn customer data into actionable recommendations for improving guest experiences.</p><p>• Coordinate with internal and external product stakeholders to deliver initiatives efficiently and maintain alignment on scope, risks, and outcomes.</p>
  • 2026-07-15T02:38:43Z
Data Engineer
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 120000.00 CAD / Yearly
  • <p>Robert Half is working with a global, consumer‑facing organization that’s scaling its data platform to better support marketing, sales, and customer analytics. They’ve recently invested heavily in their data stack and are growing their <strong>Data Engineering</strong> team to meet rising demand from the business.</p><p>This is an intermediate‑level role where you’ll work closely with marketing stakeholders, BI, and software engineering to deliver trusted, analytics‑ready data.</p><p><br></p><p><strong>What you’ll be doing</strong></p><ul><li>Partner directly with Marketing and Sales teams to understand data requirements</li><li>Design and build data models that power dashboards and analysis</li><li>Build and maintain data pipelines end‑to‑end</li><li>Work with cloud data platforms to ensure performance and reliability</li><li>Collaborate closely with BI and software engineering teams</li></ul><p><strong>Tech environment</strong></p><ul><li>Cloud data warehouse (AWS‑based, Redshift‑style)</li><li>SQL & Python</li><li>dbt for data modelling</li><li>Fivetran (or similar) for ingestion</li><li>Airflow for orchestration</li><li>BI tooling (Looker‑type stack)</li><li>Strong Salesforce / marketing data footprint</li><li><em>(Marketing Cloud / CRM / customer data experience is highly relevant)</em></li></ul>
  • 2026-06-25T15:04:00Z
Software Engineer (.NET)
  • Toronto, ON
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>We are looking for a <strong>Software Engineer (.NET) </strong>to join a collaborative development team in Toronto, Ontario. This role focuses on building and enhancing backend applications, contributing to high-quality software delivery, and working closely with cross-functional partners in an Agile environment. The ideal candidate brings strong programming expertise, a practical approach to problem-solving, and a commitment to delivering reliable, scalable solutions.</p><p><br></p><p><strong>Responsibilities</strong>:</p><p>• Design, build, and maintain .NET-based software components that support business and technical objectives.</p><p>• Collaborate with product, QA, and engineering teams to translate requirements into effective application features and backend services.</p><p>• Investigate defects, resolve technical issues, and improve overall application stability through timely troubleshooting and bug resolution.</p><p>• Participate in Agile ceremonies, provide development updates, and contribute to iterative planning and delivery activities.</p><p>• Develop and optimize integrations, APIs, and supporting services to ensure dependable system performance and maintainability.</p><p>• Contribute to testing strategies, including experimentation and validation approaches such as A/B testing where appropriate.</p><p>• Use tools such as Jira to track work, manage development tasks, and maintain clear documentation of progress.</p><p>• Support ongoing enhancements to existing platforms and contribute to technical improvements as systems and processes evolve.</p>
  • 2026-07-09T19:33:35Z
NON - IT - P4 - Senior
  • Toronto, ON
  • remote
  • Contract / Temporary
  • 25.00 - 30.00 CAD / Hourly
  • We are looking for a Senior Project Coordinator to support incident management activities for a leading organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who can keep critical response efforts organized, communicate clearly with stakeholders, and help reduce business and client impact during service disruptions. Working in a hybrid environment, you will partner with business and technology teams to keep incidents moving from identification through resolution while maintaining accurate records and timely updates.<br><br>Responsibilities:<br>• Coordinate incident response activities from initial identification to closure, ensuring tasks, updates, and follow-ups stay on track throughout the lifecycle.<br>• Prepare and maintain detailed incident records, timelines, and supporting documentation so that each event is accurately captured and easy to review.<br>• Assess business impact by gathering information on affected clients, products, and services in collaboration with internal teams and operational partners.<br>• Draft and circulate clear internal and external communications that reflect approved messaging and provide timely status updates.<br>• Support incident calls by organizing meeting logistics, recording key decisions, documenting action items, and following up on outstanding tasks.<br>• Assist with post-incident reviews by collecting relevant information, summarizing findings, and monitoring corrective and preventative actions to completion.<br>• Work closely with technology, operations, product, and support teams to promote accurate information sharing and coordinated decision-making during active incidents.<br>• Provide backup support during high-priority situations and participate in after-hours on-call coverage when critical incident response is required.<br>• Identify recurring issues, process gaps, and improvement opportunities, then contribute to updates to incident procedures, tools, and templates.
  • 2026-07-10T14:08:35Z
Field and Partner Channel Marketer
  • Toronto, ON
  • remote
  • Contract / Temporary
  • 46.00 - 56.00 CAD / Hourly
  • <p>Robert Half is recruiting for a Field & Partner Channel Marketing Specialist (Contract) to support the planning and delivery of field marketing programs, events, and partner marketing initiatives within a large, global SaaS organization. This role is ideal for a mid-level marketing professional who thrives in a fast-paced, remote environment and enjoys managing multiple moving pieces across teams, partners, and events. The successful candidate will play a key role in coordinating field events, supporting partner campaigns, and ensuring seamless execution from planning through on-site delivery. Candidates must be local to the Greater Toronto area for consideration - occasional travel might be required. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end planning and execution of field marketing programs, including trade shows, partner events, customer events, executive roundtables, webinars, and regional activations</li><li>Manage all event logistics including venue coordination, vendor management, registration, shipping, swag, catering, staffing, travel coordination, and on-site execution</li><li>Develop and maintain detailed project timelines, budgets, event briefs, run-of-shows, and execution plans</li><li>Partner closely with regional sales teams and internal stakeholders to align event goals, attendee engagement strategies, and follow-up activities</li><li>Support post-event reporting, lead tracking, ROI analysis, and program optimization</li><li>Collaborate with channel and alliance partners on joint marketing initiatives and co-branded campaigns</li><li>Coordinate partner-sponsored events, demand generation activities, and promotional programs</li><li>Support the execution of partner marketing initiatives that drive pipeline growth, partner engagement, and brand awareness</li><li>Work closely with Sales, Demand Generation, Product Marketing, Customer Marketing, and Operations teams to execute integrated campaigns</li><li>Coordinate with creative, digital, and content teams to ensure timely delivery of campaign and event assets</li><li>Effectively manage relationships with external vendors, agencies, venues, and contractors in a remote-first environment</li></ul>
  • 2026-07-17T15:03:45Z
Help Desk/Desktop Support Analyst
  • Scarborough, ON
  • onsite
  • Contract / Temporary
  • 25.00 - 35.00 CAD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to join an electronics organization in Markham, Ontario on a short term contract basis. In this role, you will provide day-to-day technical support to end users, oversee core Microsoft 365 administration tasks, and help ensure a smooth experience for staff requiring account, device, and access support. This position is well suited to someone who can work independently, respond promptly to issues, and maintain reliable service coverage in a fast-paced environment. This is a fully in office role looking for an individual available to start working immediately. </p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line desktop and help desk support by diagnosing and resolving hardware, software, and access-related issues for end users.</p><p>• Administer Microsoft 365 user accounts and licences, ensuring employees have the appropriate tools and permissions for their roles.</p><p>• Coordinate onboarding and offboarding activities, including account setup, access changes, and equipment readiness for new and departing staff.</p><p>• Support device administration through Microsoft Intune, including enrollment, policy application, and general endpoint management.</p><p>• Manage identity and access tasks within Entra ID, such as user maintenance, group updates, and authentication-related support.</p><p>• Track, prioritize, and close support tickets while keeping users informed and maintaining strong service levels.</p><p>• Provide deskside and remote troubleshooting assistance across a range of devices and operating environments, including standard business hardware and software.</p><p>• Act as the primary support contact during team coverage periods, ensuring continuity of service and timely issue resolution.</p>
  • 2026-07-17T12:43:45Z
Genesys Cloud Specialist
  • Whitby, ON
  • onsite
  • Contract / Temporary
  • 45.00 - 60.00 CAD / Hourly
  • We are looking for an experienced Genesys Cloud Specialist to support a non-profit organization in Whitby, Ontario through a Long-term Contract engagement. This role is suited to a senior consultant who can oversee day-to-day platform operations, optimize contact centre capabilities, and help maintain a reliable cloud-based telephony environment. The successful candidate will bring strong technical judgement, hands-on configuration expertise, and the ability to work across service teams to improve performance and user experience.<br><br>Responsibilities:<br>• Oversee the ongoing administration of the Genesys Cloud CX environment, ensuring the platform remains stable, secure, and effective for daily operations.<br>• Manage system configuration across user accounts, access levels, divisions, queues, skills, and routing profiles to align with operational needs.<br>• Track platform performance and availability, resolve front-line support issues, and escalate more complex incidents to the managed service provider when necessary.<br>• Build and refine Architect call flows to support efficient customer journeys and dependable contact handling processes.<br>• Set up and maintain routing models, queue logic, overflow paths, callback options, operating schedules, and holiday coverage.<br>• Configure announcements, audio prompts, and customer-facing messaging to support clear and consistent communications.<br>• Support Workforce Management setup by maintaining business units, management units, scheduling structures, and forecasting parameters.<br>• Contribute to Quality Management administration, including evaluation workflows, recording capabilities, and calibration activities that strengthen service quality.<br>• Work with stakeholders to recommend practical improvements to telephony, cloud contact centre operations, and related business processes.<br>• Provide documentation, knowledge sharing, and user guidance to support adoption, training, and effective platform use.
  • 2026-07-09T18:18:40Z
Business Analyst
  • Toronto, ON
  • onsite
  • Contract / Temporary
  • 95.00 - 110.00 CAD / Hourly
  • We are looking for an experienced Business Analyst to join a delivery-driven team in Toronto, Ontario. This Long-term Contract opportunity is suited to a proactive, detail-oriented individual who can coordinate complex initiatives, remove roadblocks, and keep key priorities moving forward in a fast-paced environment. The successful candidate will work closely with business and vendor partners to clarify needs, support decision-making, and help ensure critical milestones are achieved on schedule.<br><br>Responsibilities:<br>• Lead business analysis activities across multiple workstreams, ensuring issues are identified promptly, addressed effectively, and escalated when timelines or outcomes may be at risk.<br>• Partner with stakeholders, consultants, and external vendors to gather, validate, and document business needs, process flows, and functional expectations.<br>• Produce and maintain clear project documentation, including business requirements, meeting notes, action logs, and status updates for leadership and delivery teams.<br>• Facilitate discussions between business and technical participants to align priorities, resolve gaps, and support informed decision-making throughout the project lifecycle.<br>• Use tools such as Jira, Excel, and Word to track progress, organize requirements, monitor dependencies, and maintain visibility across project activities.<br>• Support Agile delivery practices by helping manage backlogs, clarifying user needs, and contributing to planning, testing, and implementation readiness.<br>• Provide hands-on coordination for finance-related and enterprise system initiatives, including work involving SAP environments and vendor-led solution delivery.<br>• Help prepare the organization for key implementation milestones by monitoring deliverables, following up on open items, and maintaining momentum across all assigned activities.
  • 2026-07-13T19:58:39Z
Legal Secretary
  • Vaughan, ON
  • onsite
  • Contract / Temporary
  • 42.75 - 49.50 CAD / Hourly
  • We are looking for a Legal Secretary to support a busy legal team in Vaughan, Ontario. This Long-term Contract position is suited to someone who can keep legal files organized, coordinate schedules, and prepare documentation with accuracy in a fast-paced environment. The successful candidate will play an important role in supporting litigation-related activities and maintaining efficient administrative operations within the legal department.<br><br>Responsibilities:<br>• Prepare, format, and revise legal correspondence, court materials, and other documentation with a high level of accuracy.<br>• Manage calendars, arrange meetings, and track important deadlines to support legal matters and day-to-day workflow.<br>• Maintain organized physical and electronic files using case management and legal document systems.<br>• Assist with the preparation, filing, scanning, photocopying, and distribution of pleadings and related legal records.<br>• Support litigation activities by coordinating documents, monitoring timelines, and helping ensure procedural requirements are met.<br>• Use legal and administrative software such as Aderant, CompuLaw, Adobe Acrobat, and other case management tools to complete assigned tasks.<br>• Retrieve and review property or registry-related information through systems such as ACRIS when required.<br>• Provide general administrative support to the legal department, including handling incoming documents and responding to routine internal requests.
  • 2026-07-06T12:58:40Z