2 results for Help Desk Tier 3 in Ontario

Director, BI Solutions

Toronto, ON
onsite
Permanent
150000.00 - 175000.00 CAD / Yearly
We are looking for a strategic and hands-on leader to shape the business intelligence vision for our Toronto, Ontario team within the investment management sector. In this role, you will guide the development of reporting and analytics capabilities that help senior leaders make informed, data-driven decisions. You will work closely with business, finance, and technology partners to establish meaningful performance measures, strengthen insight delivery, and increase the impact of enterprise data investments. Responsibilities: • Develop and lead the business intelligence strategy, aligning reporting and analytics initiatives with organizational goals and priorities. • Partner with leaders across business, finance, and technology teams to identify key metrics, define reporting needs, and support decision-making at the executive level. • Oversee the design and delivery of dashboards, scorecards, and visual reports that provide clear, actionable insight for a range of stakeholders. • Champion the adoption of BI tools and analytics solutions by promoting best practices, consistency, and usability across the organization. • Direct the roadmap for BI platforms and reporting capabilities, including the effective use of cloud-based technologies and modern visualization tools. • Ensure reporting outputs are accurate, trusted, and relevant by establishing strong governance, data quality expectations, and performance standards. • Lead, mentor, and develop BI professionals while fostering a collaborative, high-performing analytics function. • Evaluate opportunities to improve reporting processes, enhance data accessibility, and increase the business value delivered through analytics investments.
2026-09-02T04:18:35Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z