2 results for Desktop Support Analyst in Ontario

Help Desk/Desktop Support Analyst

Scarborough, ON
onsite
Contract / Temporary
25.00 - 35.00 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join an electronics organization in Markham, Ontario on a short term contract basis. In this role, you will provide day-to-day technical support to end users, oversee core Microsoft 365 administration tasks, and help ensure a smooth experience for staff requiring account, device, and access support. This position is well suited to someone who can work independently, respond promptly to issues, and maintain reliable service coverage in a fast-paced environment. This is a fully in office role looking for an individual available to start working immediately. Responsibilities:• Deliver front-line desktop and help desk support by diagnosing and resolving hardware, software, and access-related issues for end users.• Administer Microsoft 365 user accounts and licences, ensuring employees have the appropriate tools and permissions for their roles.• Coordinate onboarding and offboarding activities, including account setup, access changes, and equipment readiness for new and departing staff.• Support device administration through Microsoft Intune, including enrollment, policy application, and general endpoint management.• Manage identity and access tasks within Entra ID, such as user maintenance, group updates, and authentication-related support.• Track, prioritize, and close support tickets while keeping users informed and maintaining strong service levels.• Provide deskside and remote troubleshooting assistance across a range of devices and operating environments, including standard business hardware and software.• Act as the primary support contact during team coverage periods, ensuring continuity of service and timely issue resolution.
2026-07-17T12:43:45Z

Sr. Data Analyst

Toronto, ON
onsite
Contract / Temporary
45.00 - 46.00 CAD / Hourly
We are looking for a Senior Data Analyst to support a non-profit organization in Toronto, Ontario through a Contract opportunity. In this role, you will turn large volumes of financial and operational data into clear reporting, practical insights, and user-friendly dashboard solutions for business stakeholders. The position is ideal for someone who combines strong analytical thinking with advanced spreadsheet and reporting expertise, and who can communicate findings effectively to both technical and non-technical audiences. Responsibilities:• Build and maintain high-volume reports and sophisticated spreadsheet models that support finance and business decision-making.• Work closely with stakeholders to identify reporting needs, define measurable outcomes, and convert business questions into technical reporting requirements.• Create interactive dashboards in Power BI that present complex data in a clear and accessible format for non-technical users.• Use Power Query to prepare, transform, and organize data from multiple sources for accurate and efficient analysis.• Investigate data quality issues, perform root-cause analysis, and resolve inconsistencies that affect reporting reliability.• Present analytical findings and recommendations in a clear manner to business partners and leadership teams.• Support data best practices by guiding entry-level team members or end users on reporting processes and the efficient use of Power Query tools.
2026-07-13T22:09:22Z