4 results for Desktop Support Analyst in Ontario

Business Analyst

Toronto, ON
onsite
Permanent
85000.00 - 100000.00 CAD / Yearly
Robert Half Canada is partnering with a confidential organization to hire a Business Analyst. This opportunity is suited to a thoughtful and detail-oriented professional who enjoys working with stakeholders to understand business needs, improve processes, and support practical, data-informed solutions. Position Summary The Business Analyst will work closely with business and cross-functional teams to gather requirements, analyze processes, identify opportunities for improvement, and support the delivery of business and operational initiatives. The person in this role will help translate business needs into clear documentation and actionable recommendations while contributing to a collaborative and inclusive work environment. Key Responsibilities<ul><li>Collaborate with stakeholders to gather, document, and validate business requirements</li><li>Analyze current processes, workflows, and systems to identify gaps, risks, and improvement opportunities</li><li>Develop business requirements documents, process maps, user stories, and other project documentation</li><li>Support solution design, testing, implementation, and change management activities</li><li>Facilitate meetings, workshops, and discussions with internal stakeholders and project teams</li><li>Track project progress, action items, and deliverables to support timely execution</li><li>Assist in data analysis, reporting, and the development of business insights to support decision-making</li><li>Work with technical and non-technical teams to help ensure shared understanding of project goals and requirements</li><li>Contribute to process improvement initiatives and continuous improvement efforts</li><li>Maintain accurate records, documentation, and status updates throughout the project lifecycle</li></ul>
2026-09-03T14:58:38Z

Senior SAP Analyst

Toronto, ON
onsite
Permanent
130000.00 - 160000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are partnering with a globally recognized professional services organization that is in the midst of a major SAP transformation and looking to add a Senior SAP Analyst to their growing team. This is an exciting opportunity for someone who wants to help build an SAP function from the ground up, shape governance and processes, and play a key role in a critical SAP program. You'll join a fast-moving environment where there is no established playbook. The team is evolving quickly and they're looking for someone who thrives in ambiguity, is naturally curious, highly self-sufficient, and enjoys solving problems that don't have obvious answers. What you will do and how you will make an impact …<ul><li>You will be the go-to expert for finance-related ERP processes, helping ensure the platform effectively supports accounting, purchasing, project accounting, billing, and reporting activities.</li><li>Partnering with business leaders to evaluate operational challenges, identify process improvement opportunities, and design scalable solutions that support future growth.</li><li>Translating business requirements into practical system configurations and process improvements while balancing user experience, governance, controls, and long-term sustainability.</li><li>Leading discussions with stakeholders across Finance, Operations, Technology, and external partners to drive alignment on priorities, solution design, and process evolution.</li><li>Supporting a major ERP deployment and stabilization effort, helping the organization transition into new ways of working while addressing complex business and system issues.</li><li>Analyzing recurring business and system challenges, identifying root causes, and implementing improvements focused on efficiency, automation, and user adoption.</li><li>Collaborating with technical teams, architects, and implementation partners to ensure solutions are integrated, scalable, and aligned with business objectives.</li></ul>Why we are excited about you …<ul><li>You're the type of person who doesn't wait for someone else to solve the problem. You enjoy digging into complex business challenges, connecting the dots, and finding practical solutions</li><li>You thrive in environments where there isn't a predefined playbook. Rather than being intimidated by ambiguity, you're energized by the opportunity to build, influence, and improve.</li><li>You're naturally curious, continuously looking for better ways of working, leveraging new technologies, automation opportunities, and innovative approaches to drive efficiency and effectiveness.</li><li>You're comfortable taking ownership, making recommendations, and seeing initiatives through to completion.</li></ul>
2026-08-20T19:58:44Z

Senior Director Engineering

Toronto, ON
onsite
Contract / Temporary to Hire
123.50 - 143.00 CAD / Hourly
We are looking for an accomplished technology leader to guide the growth and performance of our engineering presence in Toronto, Ontario. This contract opportunity is suited to someone who can shape long-term technical direction, strengthen delivery practices, and build an inclusive, high-performing team culture. The successful candidate will connect enterprise priorities with local execution across software engineering, platform capabilities, quality practices, and data- and AI-enabled initiatives. Responsibilities: • Set the strategic direction for the Toronto engineering organization, including team structure, capability development, and an operating model that supports future growth. • Lead delivery for locally based engineering teams by driving reliable outcomes across timelines, product quality, service stability, and business commitments. • Strengthen development standards by advancing modern practices in code quality, automated testing, deployment pipelines, monitoring, and technical documentation. • Provide senior technical guidance on the practical and responsible use of AI and machine learning tools within engineering workflows, products, and internal platforms. • Build and mentor leadership talent by recruiting, coaching, and retaining managers and senior technical contributors across engineering, quality, DevOps, and site reliability functions. • Partner with cross-functional leaders in architecture, security, infrastructure, finance, and people operations to align delivery plans, workforce planning, and governance expectations. • Foster an engaged and inclusive workplace culture that encourages accountability, collaboration, continuous improvement, and psychological safety. • Oversee operational excellence through effective incident response, environment management, on-call readiness, risk controls, and performance metric tracking. • Manage engineering budgets for people, tools, and technology investments while monitoring productivity, quality indicators, and service outcomes. • Represent the Toronto development centre in senior leadership discussions and ensure local practices remain aligned with broader organizational standards.
2026-08-20T14:28:47Z

Director, BI Solutions

Toronto, ON
onsite
Permanent
150000.00 - 175000.00 CAD / Yearly
We are looking for a strategic and hands-on leader to shape the business intelligence vision for our Toronto, Ontario team within the investment management sector. In this role, you will guide the development of reporting and analytics capabilities that help senior leaders make informed, data-driven decisions. You will work closely with business, finance, and technology partners to establish meaningful performance measures, strengthen insight delivery, and increase the impact of enterprise data investments. Responsibilities: • Develop and lead the business intelligence strategy, aligning reporting and analytics initiatives with organizational goals and priorities. • Partner with leaders across business, finance, and technology teams to identify key metrics, define reporting needs, and support decision-making at the executive level. • Oversee the design and delivery of dashboards, scorecards, and visual reports that provide clear, actionable insight for a range of stakeholders. • Champion the adoption of BI tools and analytics solutions by promoting best practices, consistency, and usability across the organization. • Direct the roadmap for BI platforms and reporting capabilities, including the effective use of cloud-based technologies and modern visualization tools. • Ensure reporting outputs are accurate, trusted, and relevant by establishing strong governance, data quality expectations, and performance standards. • Lead, mentor, and develop BI professionals while fostering a collaborative, high-performing analytics function. • Evaluate opportunities to improve reporting processes, enhance data accessibility, and increase the business value delivered through analytics investments.
2026-09-02T04:18:35Z