2 results for Noc Technician in Oakville, ON

Help Desk/Desktop Support Analyst

Markham, ON
onsite
Contract / Temporary
25.00 - 30.00 CAD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a service-focused organization in Markham, Ontario on a 3 month contract basis role to start. In this role, you will provide day-to-day technical assistance to employees, helping ensure devices, accounts, and workplace technology are set up and functioning effectively. You will work closely with internal stakeholders and external technology partners while delivering responsive support in a hybrid environment. This opportunity is well suited to someone who combines strong troubleshooting ability with a patient, customer-first approach. Responsibilities:• Respond to support requests and diagnose technical issues affecting computers, software, mobile devices, and related equipment.• Provide front-line assistance for Microsoft 365 applications, including Outlook, and help users resolve access, configuration, and usability concerns.• Prepare technology for new hires and departing employees by setting up accounts, assigning equipment, and coordinating secure access changes.• Install, configure, and deploy laptops, desktop workstations, and mobile devices so staff have the tools needed to work effectively.• Maintain accurate records for hardware and technology assets, including inventory tracking, device assignment, and lifecycle updates.• Deliver Level 1 deskside and remote support for end users, ensuring timely resolution of common technical problems.• Assist staff in person with technical questions and explain solutions clearly to users with varying levels of technical knowledge.• Collaborate with the organization’s external infrastructure provider to support ongoing IT operations and escalate issues when needed
2026-07-06T15:08:40Z

NON - IT - P4 - Senior

Toronto, ON
remote
Contract / Temporary
25.00 - 30.00 CAD / Hourly
We are looking for a Senior Project Coordinator to support incident management activities for a leading organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who can keep critical response efforts organized, communicate clearly with stakeholders, and help reduce business and client impact during service disruptions. Working in a hybrid environment, you will partner with business and technology teams to keep incidents moving from identification through resolution while maintaining accurate records and timely updates. Responsibilities: • Coordinate incident response activities from initial identification to closure, ensuring tasks, updates, and follow-ups stay on track throughout the lifecycle. • Prepare and maintain detailed incident records, timelines, and supporting documentation so that each event is accurately captured and easy to review. • Assess business impact by gathering information on affected clients, products, and services in collaboration with internal teams and operational partners. • Draft and circulate clear internal and external communications that reflect approved messaging and provide timely status updates. • Support incident calls by organizing meeting logistics, recording key decisions, documenting action items, and following up on outstanding tasks. • Assist with post-incident reviews by collecting relevant information, summarizing findings, and monitoring corrective and preventative actions to completion. • Work closely with technology, operations, product, and support teams to promote accurate information sharing and coordinated decision-making during active incidents. • Provide backup support during high-priority situations and participate in after-hours on-call coverage when critical incident response is required. • Identify recurring issues, process gaps, and improvement opportunities, then contribute to updates to incident procedures, tools, and templates.
2026-07-10T14:08:35Z