<p>We are seeking a detail-oriented IT Support Specialist to join a collaborative team that provides technical assistance across multiple offices. This role involves a mix of in-person and remote support, working closely with non-technical stakeholders. You will primarily support with Level 2 issues. </p><p><br></p><p>If you enjoy problem-solving and delivering exceptional service, this position offers a great opportunity to make an impact. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Respond to helpdesk tickets and calls for all offices.</li><li>Provide IT support via phone, email, remote connection, and in person.</li><li>Diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li><li>Install and configure software and hardware.</li><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li><li>Track equipment assignments and maintain accurate records in inventory systems.</li><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li><li>Coordinate IT onboarding for new employees.</li></ul>
<p>We are seeking a Benefits Help Desk Representative to serve as the primary point of contact for members seeking information and assistance with the group insurance program. This role blends customer service, insurance program knowledge, claims interpretation, and departmental administrative support to deliver best-in-class member experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to member inquiries on insurance program details, including benefits, timeframes, processes, policies, and procedures.</li><li>Address specific questions regarding claims status, payments, eligibility, and dependents, clarifying concerns and facilitating resolution with the claims adjudicator, service providers, and management.</li><li>Triage inquiries, provide program information from websites and brochures, and offer solutions to member problems.</li><li>Log and track all member interactions to ensure timely resolution and thorough documentation.</li><li>Liaise with Benefits staff and escalate complex cases to senior team members or management as needed.</li><li>Obtain and confirm provider information for claims adjudication by communicating with members, dental offices, hospitals, and benefit practitioners.</li><li>Answer general inquiries received via the call center within your area of expertise.</li><li>Support administrative tasks within the department, including organizing claims, processing medical referrals, managing disability information, and assisting during program renewal periods.</li><li>Help with outgoing benefit mailings, check distribution, member packages, and maintenance of legal documentation like Powers of Attorney and Authorization Letters.</li><li>Monitor and alert management about emerging trends or concerns to continually improve member service standards.</li></ul><p><strong>Apply Now</strong></p><p>If you are a dedicated service professional with insurance and benefits experience, we invite you to apply and help us deliver excellence to our insured members. This position is exclusively through Robert Half.</p>
<p><strong>Position: </strong>Senior Auditor (Contract)</p><p><strong>Work Model:</strong> Fully Remote </p><p> <strong>Contract Duration:</strong> 3+ Months</p><p><strong> </strong></p><p><strong>About the Role:</strong></p><p>Our client is seeking Audit Support from a Subject Matter Expert perspective for their upcoming Deal Desk Audits for large tech companies. </p><p>Tentative timing for the Deal Desk audit is January with the report to be finalized by end of April.</p><p> </p><p> This role requires a strong Auditor for SME support to ensure Internal Audit is reviewing the right areas, and providing insight, industry benchmarking information. </p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assess the organization’s processes and internal controls for Deal Desk against industry best practices and regulatory expectations.</li><li>Design and execute audit programs to evaluate Deal Desk effectiveness.</li><li>Identify gaps, weaknesses, and opportunities for improvement in internal controls and practices.</li><li>Work closely with business owners to communicate findings and support remediation.</li><li>Document audit work clearly and thoroughly, producing well-structured working papers and reports.</li><li>Draft clear, actionable audit findings and recommendations.</li></ul><p><br></p>
<p>Robert Half is partnering with an industry-leading client to identify a dynamic and visionary Director of Project Management. This leader will play a key strategic role in establishing and overseeing an enterprise Project Management Center of Excellence, reporting directly to the SVP, IT.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support the SVP, IT in establishing a robust center of excellence (CoE) for enterprise project management across the organization.</li><li>Define and implement project management standards, including developing criteria for certifications, success metrics, methodologies, and toolsets.</li><li>Create and lead a Project Management CoE that upskills project management practitioners and actively shares industry best practices.</li><li>Oversee compliance with enterprise project management policies and standards.</li><li>Manage project prioritization requests from business units to determine staffing, training, tools, and software needs to support company objectives.</li><li>Provide relevant data and analyses for executive leaders to evaluate which project proposals offer the highest strategic value and alignment.</li><li>Work closely with executives to define and communicate project priorities, implementation schedules, risks, and opportunities.</li><li>Drive investment decisions in tools, processes, and workforce required for optimal project portfolio management, risk reviews, document controls, and training.</li><li>Set and review annual performance targets for team members, ensuring individuals and teams meet key objectives.</li><li>Delegate work to a team of Project Managers, Program Managers, and Business Analysts, while defining clear team roles and operating models.</li><li>Mentor and line-manage project teams, actively supporting career growth and skills development.</li></ul><p><br></p><p><br></p>
<p>We are looking for a detail-oriented and success-driven <strong>Concierge</strong> to join our client's team in Toronto, Ontario. This contract position offers the opportunity to create exceptional experiences for employees and visitors while ensuring seamless day-to-day operations in a welcoming environment. If you thrive in a fast-paced setting and enjoy delivering top-tier service, this role is for you.</p><p><br></p><p><strong>Dates of Assignment: </strong>January 2nd – January 16th, 2026</p><p><strong>Schedule: </strong>Monday to Friday, 8am to 5pm - with flexibility needed for occasional after-hours events</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome and assist employees and visitors at the front desk, ensuring a positive first impression.</p><p>• Coordinate and oversee the setup and breakdown of conference rooms for meetings and events.</p><p>• Manage the lobby and front desk areas, maintaining a clean, organized, and detail-oriented appearance.</p><p>• Respond to inquiries, provide building and campus information, and address requests with minimal supervision.</p><p>• Resolve issues related to building services, including janitorial, mailroom, parking, and office equipment.</p><p>• Collaborate with team members to deliver exceptional service and support for various events.</p><p>• Anticipate and address client needs, ensuring their concerns are managed effectively.</p><p>• Assist with event planning, setup, and cleanup as required.</p><p>• Maintain communication with management to ensure smooth operations and resolve any issues promptly.</p><p>• Perform additional duties as assigned to support building and employee needs.</p>
<p><strong>Job Description:</strong> Senior Finance and Expense Analyst</p><p><strong>Location:</strong> Downtown Toronto</p><p><strong>Overview</strong>: Our insurance client is seeking a detail-oriented professional to support financial analysis, resource planning, and expense optimization for one of their lines of business. This role involves preparing headcount and expense reports, partnering with senior leaders during budgeting cycles, and driving process improvement initiatives. This is a 6+ month contract with a hybrid working arrangement, 3 days onsite.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and analyze headcount, staff costs, and expense-related reports to support resource planning and operational budgeting.</p><p>• Collaborate with cost center leaders and finance during budget/forecast cycles to ensure accurate financial reporting and alignment with organizational goals.</p><p>• Provide insights to senior leaders that drive expense optimization and operational efficiencies while ensuring financial data reflects current business practices.</p><p>• Lead or assist with ad hoc projects, process improvements, and reporting initiatives as needed to enhance business performance.</p>
We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a long-term contract basis in Toronto, Ontario. This hybrid role requires a minimum of three days per week in the office, with new team members expected to spend additional time on-site. Reporting to the Manager, this position plays a crucial role in supporting Portfolio Managers and Introducing Brokers by ensuring exceptional service delivery and fostering strong client relationships.<br><br>Responsibilities:<br>• Develop and nurture strong client relationships by coordinating efforts across internal departments and divisions.<br>• Maintain high standards of customer service by keeping clients informed about new products, services, and developments relevant to their business needs.<br>• Promptly resolve client issues while identifying opportunities to enhance policies and procedures for improved service delivery.<br>• Review and approve daily administrative tasks, including bank transfers, foreign exchanges, de-registrations, and internal account transfers.<br>• Act as a liaison between clients and operational teams to ensure tasks are completed efficiently and proactively.<br>• Organize and document regular client meetings, addressing service and operational concerns while following up to ensure resolution.<br>• Provide clients with training and guidance on company policies and procedures that impact their business operations.<br>• Offer recommendations for process improvements to strengthen client relationships and enhance overall service quality.<br>• Represent the company professionally at client meetings and business functions.
We are looking for an experienced Controller to oversee financial operations and reporting for our organization in Oakville, Ontario. This role requires a strong leader with expertise in managing global financial processes, ensuring compliance with international standards, and driving efficiency in accounting systems. The ideal candidate will have a proven track record in manufacturing or automotive industries, with the ability to collaborate across diverse teams and jurisdictions.<br><br>Responsibilities:<br>• Manage and coordinate month-end and year-end closing processes for multiple international entities, ensuring timely and accurate financial reporting.<br>• Provide guidance and support to subsidiary accounting teams, including training, process improvement, and performance evaluation.<br>• Develop and enforce consistent accounting policies and procedures in line with organizational standards and regulatory requirements.<br>• Partner with regional finance teams to ensure accurate accruals, reconciliations, journal entries, and resolution of accounting discrepancies.<br>• Oversee intercompany transactions, ensuring proper elimination and consolidation entries for global financial reporting.<br>• Lead the preparation and coordination of documentation to support external audits, maintaining clear communication with auditors.<br>• Ensure compliance with local tax, statutory, and regulatory requirements across various jurisdictions.<br>• Implement improvements in financial systems, enhance data accuracy, and streamline reporting processes through automation.<br>• Contribute to initiatives focused on internal controls, risk management, and corporate governance.<br>• Travel periodically to provide hands-on support to regional finance teams as needed.
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
