We are looking for a skilled ERP/CRM Consultant to join our team in Markham, Ontario, on a long-term contract basis. This role involves managing and delivering high-impact enterprise systems projects, with a focus on ERP and CRM modernization initiatives. The ideal candidate will possess extensive experience in enterprise system implementations and bring expertise in stakeholder engagement and vendor management within a municipal or public sector environment.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of large-scale ERP and CRM system modernization projects.<br>• Coordinate multi-phase implementation efforts, ensuring timelines, budgets, and project objectives are met.<br>• Engage effectively with stakeholders to gather requirements, address concerns, and ensure project alignment with organizational goals.<br>• Manage vendor relationships, including contract negotiations, performance monitoring, and issue resolution.<br>• Oversee testing and quality assurance processes to ensure system reliability and functionality.<br>• Facilitate smooth transitions and integration of new systems into existing workflows.<br>• Provide expert guidance on modern ERP platforms such as Workday, SAP, Oracle, and Dynamics.<br>• Develop comprehensive business requirement documents to guide project execution.<br>• Ensure compliance with security standards and best practices throughout all project phases.<br>• Collaborate with cross-functional teams to address technical challenges and find innovative solutions.
