Results for Director Credit Collections Jobs in Oakville, ON

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Credit/Collections Supervisor/Manager

Mississauga, ON
onsite
Permanent
85000 - 95000 CAD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to lead collection activities while managing a portfolio of customer accounts in Mississauga, Ontario. This position combines hands-on account oversight with team leadership, requiring someone who is detail oriented and can strengthen cash flow, guide collection staff, and support consistent application of credit and collection standards. The successful candidate will work closely with internal partners to address disputes, assess risk, and improve overall receivables performance. Responsibilities:• Lead and support Collection Specialists through day-to-day coaching, guidance, and practical problem-solving on challenging accounts.• Review account portfolios regularly, set priorities with the team, and adjust collection approaches to improve recovery results.• Oversee collector performance, monitor workloads, and reinforce adherence to established collection practices and service expectations.• Manage a personal group of customer accounts, follow up on overdue balances, secure payments, and help lower outstanding aged receivables.• Handle complex or high-exposure accounts by developing tailored strategies that balance risk management with strong customer relationships.• Maintain accurate records of account activity, including payment commitments, disputes, follow-up actions, and customer communications.• Track delinquency and aging trends, focus efforts on priority accounts, and contribute to regional and company collection objectives.• Partner with Billing, Sales, Operations, and other internal teams to resolve disputes promptly and escalate significant concerns when needed.• Support credit reviews, customer onboarding assessments, and credit limit recommendations while ensuring documentation meets policy requirements.• Contribute to process enhancements, team training, and collection initiatives that strengthen accountability and operational efficiency.
2026-10-21T00:00:00Z

Director, Total Rewards

Toronto, ON
onsite
Permanent
160000 - 180000 CAD / Yearly
We are looking for an experienced Director, Total Rewards to shape and lead a comprehensive rewards strategy that supports business goals and strengthens the employee experience in Toronto, Ontario. This role will oversee compensation, benefits, wellness, absence programs, and workforce insights while serving as a trusted advisor to senior leadership on people-related decisions. The successful candidate will combine strategic thinking with practical execution, helping the organization build effective programs, maintain compliance, and drive continuous improvement across total rewards. Responsibilities: • Create and advance a long-term total rewards framework that aligns compensation, benefits, and wellness programs with organizational priorities. • Oversee the design, delivery, and evaluation of compensation, benefits, disability and leave programs, ensuring they remain competitive and effective. • Advise executive and senior leaders on pay decisions, workforce planning, organizational design, and potential people risks. • Lead, coach, and develop the Total Rewards team while fostering strong performance, accountability, and high-quality service delivery. • Monitor regulatory obligations related to employment standards, pay equity, transparency requirements, and governance, and ensure programs remain compliant. • Interpret workforce metrics and external market data to identify trends, support planning, and guide evidence-based recommendations. • Contribute to annual budgeting, forecasting, and priority setting across HR initiatives with a focus on sustainable and impactful rewards programs. • Direct communications and change initiatives related to reward offerings, policies, and program enhancements to support employee understanding and adoption.
2026-10-14T00:00:00Z

2 results for Director Credit Collections in Oakville, ON