<p>Solution Delivery Manager</p><p>Our client is a global organization operating at scale across multiple regions. They are committed to building an inclusive, people-first culture and delivering high-quality technology solutions that support core business functions.</p><p><br></p><p> Role Overview</p><p> The Manager, Solution Delivery is a senior project manager responsible for delivering Performance Management initiatives across the Finance function and supported business areas. This role leads complex, cross-functional projects and ensures finance platforms are delivered on time, within scope, and aligned to business needs.</p><p> </p><p> </p><p>Key Responsibilities – Project Delivery</p><p> • Lead delivery of Performance Management platforms, including EPM implementations</p><p> • Manage end-to-end project lifecycle</p><p> • Coordinate internal teams and external vendors across time zones</p><p> • Facilitate Agile ceremonies and manage risks and dependencies</p><p> </p><p> </p><p>Product & Stakeholder Partnership</p><p> • Partner with Product Owners to align delivery to roadmaps</p><p> • Translate backlogs into project plans and releases</p><p> • Support UAT, release readiness, and deployment</p><p> </p><p> </p><p>Required Skills & Experience</p><p> • Strong understanding of financial processes</p><p> • Agile and Waterfall delivery experience</p><p> • Experience with EPM tools (OneStream or similar)</p><p> • Strong stakeholder and vendor management skills</p><p> </p><p> </p><p>Work Model</p><p> Hybrid model, Toronto-based</p>
We are looking for a Business Analyst to join a financial services team in Toronto, Ontario on a Long-term Contract basis. This role focuses on examining business operations, end-user tools, and technology workflows to help shape reliable, well-controlled solutions that support operational and regulatory expectations. The successful candidate will partner with business and technical stakeholders to clarify requirements, strengthen reporting and calculation processes, and support delivery through testing, documentation, and implementation planning.<br><br>Responsibilities:<br>• Partner with business teams and technical specialists to evaluate existing applications, end-user tools, and manual workflows, then define practical future-state solutions.<br>• Gather, assess, and confirm business, functional, and non-functional needs while ensuring alignment with governance, compliance, and operational objectives.<br>• Produce clear analysis materials such as business requirements documents, functional specifications, process flows, data mappings, and calculation logic documentation.<br>• Review spreadsheets, databases, macros, and other end-user computing tools to identify risks, dependencies, and opportunities to move processes into controlled technology environments.<br>• Analyze formulas, reconciliation methods, assumptions, thresholds, and business rules to support accurate reporting, processing, and remediation activities.<br>• Work with development and data teams to ensure transformations, calculations, and reporting outputs are implemented correctly and traceable from source to result.<br>• Develop test scenarios, user acceptance materials, and business validation documentation, then coordinate testing, track defects, and verify issue resolution.<br>• Help define operating procedures, risk controls, and audit-ready evidence that support compliance standards and sustainable business processes.<br>• Contribute to project delivery activities such as scope clarification, effort estimation, risk tracking, status updates, and planning for implementation or conversion initiatives.
<p>This is a hybrid opportunity (2–3 days per week onsite) based in Downtown Toronto.</p><p>Are you ready to help shape and grow an innovative Offensive Security team?</p><p><br></p><p>We are seeking an experienced cybersecurity professional who specializes in offensive security, application testing, and threat management within modern technology stacks—including low code/no code platforms and AI/ML pipelines.</p><p>In this strategic role, you will lead efforts to identify vulnerabilities, simulate adversarial threats, and enhance the organization's security posture across its cloud, application, and AI/ML environments. Candidates with proven success building offensive security teams, driving penetration testing and incident response programs, and securing AI/ML workflows are encouraged to apply.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and execute penetration tests on low code/no code platforms, uncovering misconfigurations and privilege escalation issues.</li><li>Conduct targeted assessments of AI/ML pipelines, models, and data flows to identify security gaps.</li><li>Evaluate CI/CD integrations and MLOps environments with a focus on risk mitigation.</li><li>Analyze web and mobile applications for vulnerabilities, including insecure APIs and injection threats.</li><li>Perform threat modeling and code analysis to support vulnerability remediation.</li><li>Monitor and respond to security incidents using SIEM technologies such as Splunk and Azure Sentinel.</li><li>Develop use cases that anticipate emerging threats, especially those related to AI/ML attack vectors.</li><li>Utilize industry-standard tools—Burp Suite, OWASP ZAP, Checkmarx, Veracode, Snyk—for comprehensive vulnerability assessments.</li><li>Conduct offensive API testing and simulate real-world adversarial scenarios.</li></ul>
<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
<p><strong><u>This job posting is for a current vacancy with our client</u></strong></p><p><br></p><p>We are looking for a detail-oriented Business Systems Analyst to join our client's growing team in Toronto, Ontario. This position focuses on supporting Capital Markets initiatives by bridging the gap between business needs and technology solutions. The ideal candidate will possess exceptional analytical skills and a strong ability to collaborate within Agile environments. </p><p><br></p><p>Responsibilities:</p><p>• Actively participate in Agile ceremonies, such as sprint planning, daily stand-ups, backlog grooming, and retrospectives, to ensure alignment with project goals.</p><p>• Collaborate with stakeholders to gather, analyze, and refine business, financial, and operational requirements.</p><p>• Translate requirements into detailed user stories and acceptance criteria to guide development and testing processes.</p><p>• Perform data analysis to identify system inefficiencies and create reports or dashboards that enhance decision-making.</p><p>• Evaluate current business processes and systems to identify gaps and propose effective solutions specifically for Trade and Order Management Systems.</p><p>• Act as a liaison between business units and technical teams to ensure mutual understanding of priorities and timelines.</p><p>• Promote an Agile mindset by identifying opportunities for team improvement and enhancing product delivery.</p><p>• Design system specifications, including use cases, performance testing, and functional requirements.</p><p>• Support the implementation of technology solutions by overseeing their design and development.</p>
<p>We are looking for an experienced, detail-oriented VP of Finance to oversee and manage accounting operations, ensuring the accuracy and integrity of financial records. This role requires a strong understanding of financial reporting, and internal control functions for a fast-growing clean-technology organization. The ideal candidate is hands-on, is looking to come in and hit the ground running via standardizing internal controls, SOP, and excels in dynamic environments with a strong background in manufacturing, inventory management, multi-currency operations, ERP implementation, and full-cycle accounting.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Define accounting workflows, approval structures, and system controls.</p><p>• Supervise high-volume AP/AR processes; ensure timely payments and collections.</p><p>• Implement process improvements for scalability and accuracy.</p><p>• Lead the full month-end, quarter-end, and year-end closing process.</p><p>• Prepare, analyze, and present under ASPE and US GAAP-compliant financial statements (P& L, Balance Sheet, Cash Flow).</p><p>• Manage general ledger accuracy, account reconciliations, and journal entries.</p><p>• Own corporate cash management, bank reporting, and forecasting.</p><p>• Drive continuous improvement of accounting policies and internal controls.</p><p>• Lead annual audits and ensure timely review completion.</p><p>• Maintain compliance with federal, state, and local regulations.</p><p>• Oversee tax filings, payroll compliance, and regulatory reporting.</p><p>• Oversee inventory accounting including WIP tracking, standard costing, BOM accuracy, cycle counts, and COGS reconciliation.</p><p>• Partner with Operations to analyze production variances, scrap, rework, and throughput efficiencies.</p><p>• Manage foreign currency transactions, revaluations, intercompany accounts, and multi-entity consolidations.</p>
We are looking for a skilled Business Analyst to join our team in Newmarket, Ontario, on a contract basis for a duration of 1-2 years. In this role, you will play a key part in bridging the gap between technology solutions and business needs, ensuring seamless delivery and operation of enterprise systems. You will collaborate with various stakeholders to develop detailed requirements, functional designs, and quality assurance plans, contributing to innovative solutions and enhancements for existing applications.<br><br>Responsibilities:<br>• Analyze and document business requirements by engaging with stakeholders and subject matter experts.<br>• Develop functional designs, business process flows, and quality assurance plans to support enterprise system implementation.<br>• Partner with project sponsors and external vendors to ensure alignment of technology solutions with business objectives.<br>• Conduct gap analyses to identify areas for improvement and propose actionable solutions.<br>• Coordinate and lead testing efforts, including AB testing, to validate system functionality and performance.<br>• Utilize Atlassian Jira and other tools to track project progress and manage tasks effectively.<br>• Support the agile development process by contributing to sprint planning and backlog refinement.<br>• Prepare detailed business requirement documents and ensure accurate communication of project scope.<br>• Facilitate training sessions and provide ongoing support for users of enterprise systems.<br>• Monitor and report on project milestones, ensuring timely delivery within scope and budget.
<p>We are looking for a detail‑oriented HRIS Analyst to oversee and optimize our cloud‑based HRIS platform, with a primary focus on Dayforce. This role is ideal for someone who excels in system configuration, data integrity, and supporting HR operations through technology. The HRIS Analyst will manage day‑to‑day system administration, ensure accuracy of employee data, and lead system enhancements and projects. To be successful in this role, candidates must bring a strong understanding of HR processes, experience with Dayforce implementations, and proven project management capabilities.</p><p><strong>Responsibilities:</strong></p><ul><li>Act as the primary administrator for Dayforce, overseeing configuration, permissions, workflows, and system optimization.</li><li>Troubleshoot issues, manage integrations, and ensure system stability and performance.</li><li>Conduct regular audits and maintain data accuracy across all modules.</li><li>Support compliance with data privacy, security standards, and audit requirements.</li><li>Build and deliver dashboards, reports, and data insights for HR and business leaders.</li><li>Support workforce planning and strategic decision‑making through data analysis.</li><li>Partner with HR, Payroll, Finance, and IT on enhancements, module rollouts, integrations, and automation initiatives.</li><li>Lead HRIS‑related projects, ensuring effective planning, testing, and implementation of new features.</li><li>Serve as the main point of contact for HRIS inquiries.</li><li>Train HR team members and end‑users on system capabilities, reporting tools, and best practices.</li><li>Maintain documentation, process guides, and workflow materials.</li></ul><p><br></p><p><br></p>
<p>Our client is a specialized software company with over 25 years of experience delivering industry-leading solutions to safeguard mission-critical systems. Their expertise spans across sectors such as banking, healthcare, and telecommunications.</p><p>We are looking for an organized, proactive, and detail-oriented Office Manager to join their growing team in Mississauga.</p><p>In this key role, you’ll oversee day-to-day operational functions with , and general business operations. You will work closely with leadership, clients, and technical teams to ensure smooth and compliant business operations.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Directly oversee and coordinate daily administrative operations to optimize workflows and productivity</li><li>Develop and maintain office systems, including inventory management, technology functionality, and HR practices</li><li>Identify areas for improvement in policies and procedures, creating new guidelines to ensure consistent office practices</li><li>Facilitate communication across teams, creating a collaborative and well-organized workplace.</li><li>Assist in onboarding new employees, arranging training sessions, and organizing team-building events.</li><li>Promote and enforce office policies while fostering a welcoming and inclusive work environment.</li><li>Address operational challenges, including facility-related issues, and liaise with building management when necessary.</li><li>Coordinate with external partners, distributors, and international clients as needed</li></ul>
<p><strong>Senior Analyst, Capital Markets Performance & Reporting (12-Month Contract)</strong></p><p><br></p><p>We are seeking a highly motivated <strong>Senior Performance Analyst</strong> to join a Capital Markets Finance team within a leading institutional investment environment. This role focuses on performance measurement, attribution, and reporting across complex credit and multi-asset portfolios within capital markets, while supporting the evolution toward more dynamic and digitized reporting solutions.</p><p><br></p><p>This is a 12-month fixed-term contract based in downtown Toronto.</p><p>Work model: 4-days onsite required.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own the <strong>end-to-end daily performance reporting</strong> process for credit-focused investment portfolios, ensuring accuracy and timeliness</li><li>Analyze and validate <strong>security-level performance data</strong>, including accruals, valuations, and P& L, and ensure proper aggregation across portfolios</li><li>Investigate and resolve <strong>data discrepancies across multiple systems</strong>, working closely with technology and operations teams</li><li>Deliver <strong>performance attribution analysis</strong>, identifying key drivers of returns and providing meaningful insights to stakeholders</li><li>Build, maintain, and enhance <strong>interactive dashboards and reporting tools using Power BI</strong></li><li>Utilize <strong>SQL</strong> to extract, transform, and manage large datasets for reporting and analysis</li><li>Leverage <strong>advanced Excel</strong> for complex financial modeling, reconciliation, and data analysis</li><li>Interpret and communicate results across various <strong>capital markets products</strong>, including credit, fixed income, and equity portfolios</li><li>Partner with stakeholders across <strong>finance, risk, operations, and investment teams</strong> to support evolving reporting needs</li><li>Contribute to <strong>process improvements and automation initiatives</strong>, enhancing scalability and data quality</li><li>Monitor <strong>market trends and macroeconomic developments</strong>, assessing impact on portfolio performance</li></ul>
<p><strong>Office Experience Assistant – 1-Year Contract</strong></p><p><br></p><p>Are you passionate about creating outstanding workplace experiences? Our client, a top consulting firm, is seeking an <strong>Office Experience Assistant</strong> to join their high-performing team in downtown Toronto. In this fully on-site role, you’ll be a key contributor to a welcoming, professional, and well-maintained office environment. This is an excellent opportunity for someone looking to grow their career in administrative support, office services, or hospitality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and maintain general office appearance and cleanliness across shared spaces, meeting rooms, and kitchen areas</li><li>Restock supplies in kitchens and collaborative zones, manage inventory, and order as needed</li><li>Coordinate catering logistics for internal meetings and events, including setup, teardown, and food service presentation</li><li>Liaise with vendors, building staff, and facilities teams for repairs or routine maintenance requests</li><li>Set up furniture and configuration for meetings; ensure conference rooms are equipped and ready, including basic tech support needs</li><li>Support internal events, from signage to logistics and oversight</li><li>Provide backup coverage to adjacent teams, including greeting visitors, handling guest registration and amenities, and closing the office at day’s end</li><li>Assist guests and staff with navigating the office, including guidance on desk reservation systems, IT access, and general queries</li><li>Manage visitor logs, print badges, and maintain compliance with security protocols</li><li>Triage meeting support requests and communicate with appropriate teams for timely resolution</li></ul>
We are looking for a detail-oriented Billing Clerk to join our team in Waterloo, Ontario. In this long-term contract position, you will play a pivotal role in managing customer billing processes, ensuring accuracy, and streamlining operations within a high-tech engineering environment. This role offers an excellent opportunity to collaborate across departments and contribute to process improvements.<br><br>Responsibilities:<br>• Manage customer requests related to vendor onboarding, information requests, and portal trading relationships.<br>• Document and refine end-to-end processes to enhance efficiency in portal registrations, collaborating with IT on system and process improvements.<br>• Identify opportunities for automation and implement solutions to optimize billing workflows.<br>• Work closely with internal teams, including Legal, Deal Desk, and Finance, to maintain accurate records for portal customers.<br>• Resolve portal-related escalations in alignment with customer regulations and legal requirements.<br>• Collaborate with Sales and Collections teams to address billing and collections issues, performing account reconciliations to meet month-end and quarter-end targets.<br>• Respond to external inquiries regarding billing processes, internal controls, and policies with professionalism and clarity.<br>• Ensure compliance with invoicing policies to uphold the company’s reputation and brand integrity.<br>• Support acquisition integrations by working with project teams to meet billing-related objectives.<br>• Take on additional tasks as required to fulfill the overall billing mandate effectively.
We are looking for an experienced Sr. Administrative Assistant to support senior leadership within a healthcare environment in Toronto, Ontario. This Long-term Contract opportunity is well suited to someone who excels at coordinating schedules, managing administrative priorities, and maintaining smooth day-to-day operations in a fast-paced setting. The successful candidate will bring strong judgement, professionalism, and a service-focused approach while handling confidential information and supporting a range of business activities.<br><br>Responsibilities:<br>• Coordinate complex calendars, arrange meetings, and ensure leaders are well prepared with the required materials and scheduling support.<br>• Organize business travel, process related bookings, and manage expense submissions accurately and on time.<br>• Prepare, format, scan, photocopy, and distribute documents while maintaining organized records and administrative files.<br>• Support virtual and in-person meetings by setting up Webex sessions, confirming logistics, and assisting with follow-up actions.<br>• Maintain information in internal systems such as CRM and other administrative platforms with a high level of accuracy.<br>• Provide responsive administrative and customer service support to internal stakeholders, helping address requests efficiently and professionally.<br>• Monitor competing priorities, track deadlines, and help keep departmental activities running smoothly in a busy healthcare setting.<br>• Assist with financial and reporting tasks, including processing administrative documentation and supporting expense-related workflows using tools such as Concur and ADP.
<p>Our client, a respected and growing law firm in Toronto, is seeking an <strong>Associate Lawyer</strong> to join their collaborative team. This position is ideal for a legal professional who is eager to make meaningful contributions to a diverse range of files and deliver high-quality client service in a supportive environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and advance files in a variety of practice areas, which may include civil litigation, corporate/commercial law, real estate, or estates.</li><li>Conduct legal research, draft correspondence, contracts, pleadings, and other legal documents with accuracy and precision.</li><li>Represent clients at meetings, negotiations, mediations, and in court or tribunal proceedings as required.</li><li>Provide clear, practical legal advice to clients and maintain strong, professional relationships.</li><li>Collaborate and communicate effectively with colleagues, clients, and external parties.</li><li>Stay up to date on legal developments affecting the relevant practice areas and support business development initiatives.</li><li>Uphold the firm’s values of professionalism, integrity, and exceptional client service.</li></ul><p><br></p>
<p>A leading organization within the industrial services sector is seeking an experienced <strong>IT Manager/Director </strong>to oversee and advance its information technology operations in its Windsor office. This role is responsible for leading the IT department, managing daily activities, crafting strategic plans, and ensuring the secure and effective use of technology throughout the company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead, mentor, and manage the IT team to deliver optimal support and services.</li><li>Develop and implement IT strategy in alignment with business objectives.</li><li>Ensure the security, integrity, and reliability of all IT systems and infrastructure.</li><li>Oversee IT projects, including system upgrades, migrations, and new technology rollouts.</li><li>Manage vendors and third-party service providers.</li><li>Develop and maintain IT policies, procedures, and documentation.</li><li>Collaborate with stakeholders across departments to identify current and future technology needs.</li><li>Prepare and manage departmental budgets.</li></ul><p><br></p>
We are looking for a Technical Service Coordinator to support service operations in Mississauga, Ontario. This Long-term Contract position is ideal for someone who can keep service activity organized, respond quickly to changing priorities, and maintain clear communication between customers, technicians, and internal teams. The successful candidate will help drive timely issue resolution, accurate documentation, and consistent service delivery in a fast-paced support environment.<br><br>Responsibilities:<br>• Oversee the full lifecycle of service requests by logging, updating, and monitoring tickets to ensure work is completed accurately and on time.<br>• Assign field or technical resources according to urgency, availability, and service commitments while balancing daily workload demands.<br>• Build and revise technician schedules and service routes to accommodate priority changes, delays, and new requests throughout the day.<br>• Track open work orders closely, follow up on outstanding items, and confirm that service records are complete and properly documented.<br>• Provide clear status updates to customers, technicians, and internal stakeholders to keep all parties informed of progress and next steps.<br>• Maintain detailed service information, including notes, task updates, and job-related records, to support operational accuracy.<br>• Assist with reporting activities, customer follow-ups, and the preparation of information required for invoicing and billing processes.<br>• Apply company service procedures and quality expectations consistently to support reliable and compliant service delivery.
We are looking for an experienced Project Manager to lead large-scale technology initiatives within the financial services sector in Toronto, Ontario. This Long-term Contract position will oversee complex modernization and data security programs, bringing structure to enterprise-wide planning, governance, and execution. The successful candidate will work closely with technology, security, architecture, risk, and business leaders to guide delivery, manage competing priorities, and support informed decision-making across multiple workstreams.<br><br>Responsibilities:<br>• Direct the full lifecycle delivery of a large modernization program affecting a broad portfolio of applications, ensuring risks tied to end-of-life technologies are addressed through coordinated remediation plans.<br>• Lead discovery activities to assess current environments, business impact, technical dependencies, control considerations, and areas requiring risk mitigation.<br>• Collaborate with architecture, engineering, security, and business stakeholders to shape practical paths forward, including refactoring, migration, retirement, or replacement approaches.<br>• Prepare options analyses, effort and cost estimates, risk evaluations, and executive-ready recommendations to support governance forums and key decisions.<br>• Build and maintain a structured waterfall-based delivery roadmap with defined milestones, dependency management, phased remediation sequencing, and implementation cutover planning.<br>• Oversee several concurrent project streams, ensuring each remains aligned with broader program goals, timelines, quality expectations, and regulatory considerations.<br>• Lead planning and execution for an enterprise data security initiative, including requirements definition, solution assessment, implementation preparation, and organizational rollout.<br>• Monitor project governance through status reporting, steering committee updates, issue escalation, and clear communication of impacts, constraints, and recommended actions.<br>• Coordinate cross-functional working sessions to manage interdependencies, resolve delivery challenges, and balance resource demands across technology and business teams.
<p><strong><u>This job posting is for a current vacancy with our client. Our client has multiple offices in Canada. This position is open to candidates in Toronto, Vancouver and Calgary.</u></strong></p><p><br></p><p>We are looking for a Senior Information Security Engineer to join a nationwide Technology team, and support a well-established insurance company. This role works closely with Infrastructure and Information Security leaders to strengthen the company’s security posture, ensure system reliability, and support the ongoing evolution of enterprise security practices.</p><p><br></p><p>In this position, you will play a key role in implementing and maintaining security systems, documenting policies and procedures, troubleshooting complex issues, and monitoring environments to ensure compliance, reliability, and availability.</p><p><br></p><p><strong>In this role, you will:</strong></p><p><br></p><ul><li>Support the implementation and maintenance of cybersecurity systems and controls.</li><li>Work with technologies including firewalls, vulnerability scanners, SIEM tools, and related platforms.</li><li>Assist with IT management infrastructure such as automated tasking, standard builds, monitoring systems, paging tools, patch deployment, and application deployment.</li><li>Serve as a senior member of the Vulnerability Management, Incident Management, and Security Configuration teams.</li><li>Troubleshoot and resolve Tier 3 technical issues.</li><li>Respond to, mitigate, and recover from assigned security events.</li><li>Conduct vulnerability testing, scanning, and documentation.</li><li>Monitor for security breaches and suspicious activity.</li><li>Provide mentorship, guidance, and knowledge transfer to other team members.</li><li>Maintain and update cybersecurity and IT documentation, including policies, procedures, and technical standards.</li></ul>
<p><strong>This job posting is for a current vacancy with our client.</strong></p><p><br></p><p>In this role, you will be joining a well-established professional services firm. You will be a part of a large IT team, and help manage the IT infrastructure in their Toronto office.</p><p><br></p><p>What you will do and how you will make an impact …</p><p><br></p><ul><li>Provide user support for Office 365 and Windows products.</li></ul><p><br></p><ul><li>Provide support for Tier 1 - Tier 2 issues. You will diagnose and resolve hardware/software issues for desktops, laptops, printers, and peripherals.</li></ul><p><br></p><ul><li>Troubleshoot and document issues related to Windows, Office 365, company-specific applications, and network connectivity.</li></ul><p><br></p><ul><li>Track equipment assignments and maintain accurate records in inventory systems.</li></ul><p><br></p><ul><li>Set up and support PCs, monitors, printers, VOIP phones, and other shared equipment.</li></ul><p><br></p><ul><li>Document processes and issues and manage their inventory.</li></ul><p><br></p><ul><li>Onboard and offboard users and manage user accounts and access.</li></ul><p><br></p><p><br></p><p>Why we are excited about you …</p><p><br></p><ul><li>You are an excellent communicator and have experience working with non-technical users.</li></ul><p><br></p><ul><li>You are proactive and curious, and are eager to learn.</li></ul><p><br></p><ul><li>You are an IT generalist and enjoy having a variety of work and responsibilities.</li></ul><p><br></p>
<p>We're recruiting for a Freelance Accessibility Specialist to conduct a comprehensive ADA/AODA compliance audit for two existing websites. The goal is to evaluate current accessibility standards, identify compliance gaps, and provide clear recommendations for improvement.</p><p><br></p><p>Project Scope</p><ul><li>Perform a full accessibility audit of two live websites</li><li>Evaluate compliance against ADA and AODA standards (WCAG 2.1 AA minimum preferred)</li><li>Identify accessibility barriers affecting users with disabilities</li><li>Provide a detailed written report outlining:</li><li>Areas of non-compliance</li><li>Severity level of issues</li><li>Recommended remediation steps</li><li>Prioritized action plan</li><li>Share the checklist or methodology used to conduct the audit</li></ul><p>Responsibilities</p><ul><li>Use both automated tools and manual testing methods</li><li>Review site structure, navigation, forms, media, and interactive elements</li><li>Assess keyboard navigation, screen reader compatibility, color contrast, and semantic structure</li><li>Deliver findings in a clear, organized, and actionable format</li><li>Be available to clarify findings and answer follow-up questions</li></ul><p><br></p>
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
We are looking for an experienced Systems & Network Administrator to join our team in Toronto, Ontario. In this role, you will oversee the design, maintenance, and optimization of IT systems and networks to ensure high performance and reliability. This position requires someone with strong attention to detail, technical expertise, and the ability to communicate effectively with both technical and non-technical stakeholders.<br><br>Responsibilities:<br>• Design, implement, and manage scalable network services, ensuring high availability and optimal performance.<br>• Configure and maintain VMware vSphere/vCenter environments, including networking and high-availability systems.<br>• Monitor and support Windows services and roles such as DNS, DHCP, and Active Directory.<br>• Develop and maintain system administration and operational documentation following best practices.<br>• Configure and troubleshoot Cisco Catalyst switches and Meraki Wi-Fi mesh networks.<br>• Manage Azure Active Directory and assist with cloud service migrations from on-premises systems.<br>• Provide technical support for Office 365 and SharePoint platforms.<br>• Identify and resolve network protocol and design issues to enhance system functionality.<br>• Collaborate with teams to implement ITIL processes and ensure effective incident and change management.<br>• Oversee database management tasks, including supporting SQL databases.
