We are looking for a Technical Analyst to join our team on a Contract basis in Markham, Ontario. This role supports day-to-day IT operations by maintaining end-user technology, resolving technical issues, and helping ensure stable, secure service delivery across desktop and infrastructure environments. The successful candidate will bring strong hands-on support experience, sound troubleshooting skills, and the ability to contribute to service improvement and technical planning.<br><br>Responsibilities:<br>• Provide first- and second-level technical support to employees by diagnosing issues, restoring service, and guiding users through effective solutions.<br>• Install, configure, and maintain desktops, laptops, mobile devices, and related IT infrastructure in alignment with established operational and security standards.<br>• Monitor the performance and reliability of hardware, software, and connected systems to identify risks and address issues before they affect business operations.<br>• Manage service requests and incident tickets by prioritizing work, documenting findings, and following defined support processes through to resolution.<br>• Carry out technical validation and operational testing to confirm that systems, devices, and configurations perform as expected.<br>• Investigate recurring incidents and underlying technical problems, determine root causes, and support timely corrective action.<br>• Contribute to the design and ongoing enhancement of technical components within the support environment, including capacity planning and optimization activities.<br>• Help maintain consistent service delivery by documenting solutions, updating the knowledge base, and sharing practical insights that improve support effectiveness.<br>• Assess technical considerations such as system availability and security impacts when reviewing support needs or proposed changes within the area of expertise.
<p>We are looking for a Desktop Support Analyst to provide reliable technical assistance to employees in Brampton, Ontario. In this role, you will support day-to-day end-user computing needs, maintain core desktop and account administration processes, and help keep workplace technology secure and efficient. This opportunity is well suited to someone who enjoys solving technical issues, supporting a diverse user base, and contributing to stable IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for desktops, laptops, mobile devices, printers, and other workplace hardware used by employees.</p><p>• Investigate and resolve service desk tickets, user requests, and technical incidents in a timely and thorough manner.</p><p>• Diagnose issues involving operating systems, business applications, hardware components, printing, and remote connectivity, escalating more complex problems when needed.</p><p>• Set up, update, and retire user accounts, access rights, and group memberships while maintaining compliance with organizational security standards.</p><p>• Assist with employee onboarding and offboarding by preparing equipment, configuring access, and ensuring account changes are completed accurately.</p><p>• Install, configure, and maintain desktop equipment, operating systems, software packages, and patches across the end-user environment.</p><p>• Track IT assets, keep support records current, and help coordinate device replacements and hardware lifecycle activities.</p><p>• Provide support for Microsoft 365 tools, Active Directory administration, password issues, and basic backup or recovery tasks.</p><p>• Troubleshoot network and remote access problems involving Wi-Fi, internet connectivity, switches, routers, wireless access points, and related infrastructure.</p><p>• Contribute to technical documentation, knowledge articles, and continuous improvement initiatives while promoting safe computing practices across the organization</p>
<p><strong><u>This is a hybrid position (3x a week in the office) in Downtown Toronto. This job posting is for a current vacancy with our client.</u></strong></p><p><br></p><p><strong> </strong></p><p> We are looking for a Data Analyst who enjoys working hands-on with data while partnering with business and finance stakeholders. The ideal candidate will bring strong SQL and advanced Excel skills, experience working with financial data, and the ability to turn complex information into clear and meaningful reports and insights.</p><p><strong> </strong></p><p> </p><p><strong>What you will do and how you will make an impact … </strong></p><p><strong> </strong></p><p>· Develop, maintain, and enhance financial and operational reports, dashboards, and recurring reporting packages.</p><p>· Extract and analyze data from multiple systems and data sources using SQL and Excel.</p><p>· Work extensively with Excel, including PivotTables, data manipulation, analysis, charts, and reporting.</p><p>· Prepare, validate, and reconcile data to ensure reports are complete and accurate.</p><p>· Create recurring and ad hoc reports to support management and business decision-making.</p><p>· Present reports and findings to stakeholders and help communicate the story behind the data.</p><p> </p><p><strong> </strong></p>
We are seeking a Technical Support Engineer with 4+ years of experience providing technical support across enterprise environments. The ideal candidate will have strong experience supporting applications, hardware, Microsoft technologies, and end-user computing environments. This role requires excellent troubleshooting skills, a customer-focused mindset, and the ability to work effectively in a fast-paced environment. This is fully remote 6 month contract to start opportunity, for our client in Toronto, Ontario. <br> Key Responsibilities Provide Level 1-2 technical support for software, hardware, network, and application-related issues. Support, maintain, and troubleshoot business-critical application systems. Manage and administer Active Directory, including user account creation, permissions, group policies, password resets, and access management. Provide support for Microsoft 365 (Office 365) services, including Outlook, Teams, OneDrive, SharePoint, and Exchange Online. Diagnose and resolve desktop, laptop, printer, and peripheral hardware issues. Install, configure, maintain, and upgrade hardware and software components. Investigate incidents, perform root cause analysis, and implement corrective actions. Collaborate with development, infrastructure, and business teams to resolve complex technical issues. Document support activities, technical procedures, and knowledge base articles. Monitor system performance and recommend improvements to enhance reliability and user experience. Ensure adherence to service level agreements (SLAs) and support best practices.
We are looking for an experienced Solutions Architect: IV to join a solution delivery team in Toronto, Ontario. This Long-term Contract opportunity focuses on turning business and functional needs into practical application architecture that guides development from concept through implementation. The successful candidate will shape solution direction, produce clear design documentation, and recommend technologies that align with technical and operational objectives.<br><br>Responsibilities:<br>• Convert business and functional inputs into end-to-end application architecture that supports project goals and delivery timelines.<br>• Create architecture diagrams, design documents, and supporting technical artifacts that provide clear direction to development teams.<br>• Evaluate technology options and select appropriate platforms, integration patterns, and tools for each solution.<br>• Collaborate with analysts, developers, and stakeholders to ensure proposed designs address requirements, constraints, and long-term maintainability.<br>• Define API and integration approaches, including REST-based services, to enable reliable communication between systems.<br>• Guide implementation teams by clarifying design decisions, resolving technical issues, and promoting adherence to architectural standards.<br>• Review solution components throughout delivery to confirm alignment with performance, scalability, and security expectations.
<p>We are looking for a Senior Cyber Security Specialist to strengthen and advance our security operations in North York, Ontario. In this role, you will help protect enterprise systems, cloud platforms, and end-user environments by identifying risks, responding to threats, and driving practical security improvements. You will work across infrastructure, identity, endpoint, and network security while supporting compliance efforts and promoting a strong security culture throughout the organization.</p><p><br></p><p>This role is hybrid 2 days onsite in North York! </p><p><br></p><p>Responsibilities:</p><p>• Monitor, investigate, and respond to security events across cloud, network, endpoint, and identity environments using SIEM and threat detection tools.</p><p>• Conduct vulnerability assessments, interpret findings, and partner with technical teams to prioritize and track remediation activities.</p><p>• Administer and enhance security controls within Microsoft technologies, including Defender, Sentinel, Intune, Entra, Microsoft 365, and Azure.</p><p>• Strengthen firewall and perimeter protections by configuring, reviewing, and troubleshooting platforms such as Check Point and Cisco security technologies.</p><p>• Support incident response efforts by analyzing suspicious activity, containing threats, documenting outcomes, and recommending preventive measures.</p><p>• Contribute to governance, risk, and compliance initiatives by helping align security practices with recognized frameworks and internal requirements.</p><p>• Promote security awareness by assisting with education programs, guidance materials, and practical recommendations for reducing user-related risk.</p><p>• Assess and improve security architecture with a focus on Zero Trust principles, network segmentation, identity protection, and endpoint resilience.</p>