<p>Robert Half is looking for a skilled Nonstop Support Specialist to deliver exceptional technical assistance for our client and ensure they have a seamless experience using their products. In this role, you will leverage your expertise in troubleshooting, customer service, and application support to address client concerns effectively. The position offers a hybrid work environment, combining office-based collaboration in Mississauga, Ontario, with remote work flexibility.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert-level technical support to clients, resolving issues promptly and ensuring high customer satisfaction.</p><p>• Troubleshoot product-related problems, including hardware and software concerns, to identify and implement effective solutions.</p><p>• Collaborate with internal teams and stakeholders to escalate and resolve complex issues.</p><p>• Utilize cloud technologies to enhance support processes and improve client outcomes.</p><p>• Deliver deskside and remote support services tailored to individual client needs.</p><p>• Conduct quality assurance checks to ensure consistent service delivery and product reliability.</p><p>• Maintain strong communication with clients to address inquiries and provide updates on issue resolutions.</p><p>• Assist in onboarding and training clients on product usage and best practices.</p><p>• Document and track support cases to ensure accurate reporting and continuous improvement.</p><p>• Stay informed of product updates and industry trends to provide proactive and informed support.</p>
<p>We are looking for a Bilingual Customer Service Associate to join our clients team in Markham, Ontario. This long-term contract position involves working in a hybrid capacity, with the flexibility to attend the office at least twice a week. You will play a key role in supporting clients by providing top-notch customer service and managing inquiries related to lease or financing accounts.</p><p><br></p><p>Responsibilities:</p><p>• Respond to client inquiries via phone, providing accurate information about lease or financing accounts and resolving any account-related issues.</p><p>• Ensure all client personal details and insurance forms are accurately updated and securely maintained.</p><p>• Handle a high volume of inbound and outbound calls efficiently while maintaining professionalism.</p><p>• Collaborate with vendors, clients, and insurance agencies to address and resolve escalated issues.</p><p>• Build strong relationships with customers by going above and beyond to meet their needs.</p><p>• Maintain detailed and organized records of all client interactions in the call centre database.</p><p>• Use predefined communication guidelines to address a variety of customer concerns effectively.</p><p>• Analyze customer needs, clarify issues, and deliver tailored solutions or alternatives.</p><p>• Achieve qualitative and quantitative performance goals as part of a dynamic team.</p>
We are looking for a detail-oriented Facilities Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will support the facilities team by managing vendor data, coordinating dispatches to retail locations, and maintaining accurate records. This position is ideal for an organized individual with strong administrative skills and a background in vendor management.<br><br>Responsibilities:<br>• Enter and update vendor information, including details for maintenance-related services, into the internal system.<br>• Coordinate and dispatch vendors, such as electricians or roofing specialists, to various retail locations as needed.<br>• Manage communication with vendors to track progress and obtain status updates on assigned tasks.<br>• Organize and process invoices to ensure accurate record-keeping and timely payments.<br>• Utilize Laserfiche software to manage and store vendor-related documentation effectively.<br>• Maintain a high level of accuracy while completing a substantial volume of data entry tasks daily.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Anticipate potential risks and take proactive steps to address challenges.<br>• Collaborate with team members to ensure smooth operational processes.<br>• Maintain confidentiality and professionalism when handling sensitive information.
We are looking for a skilled Supply Chain Specialist to join our team in Virgil, Ontario. This Contract to permanent position offers an exciting opportunity for an experienced and detail-oriented individual to oversee and optimize supply chain operations, ensuring efficient coordination between suppliers, warehouses, and clients. The ideal candidate will bring a strong background in logistics, inventory management, and customer service within the alcohol industry.<br><br>Responsibilities:<br>• Manage inventory order fulfillment and coordinate transfers to ensure timely delivery.<br>• Process invoicing and payment applications for government distribution agencies, ensuring compliance with their requirements.<br>• Liaise with warehouses and freight companies to arrange shipments and monitor delivery schedules.<br>• Apply marketing credits and reconcile debits in alignment with agency policies.<br>• Develop and maintain strong relationships with suppliers and distributors to streamline operations.<br>• Utilize CRM tools and Sage software to track supply chain activities and maintain accurate records.<br>• Handle customer service inquiries related to supply chain processes, providing prompt and effective solutions.<br>• Ensure proper coding and approval of invoices in accordance with accounting standards.<br>• Monitor and report on supply chain performance metrics, identifying areas for improvement.<br>• Collaborate with cross-functional teams to support the seamless flow of goods and information.
<p>A leading global supplier of flavours and aroma ingredients is seeking a dynamic and driven <strong>Sales Representative</strong> to support and grow its customer base in Canada. This individual will manage key client relationships, identify new business opportunities, and serve as a trusted advisor across a wide range of fragrance, flavour, and consumer goods companies.</p><p>Ideal candidates will bring a strong understanding of B2B sales within the ingredients space, excellent interpersonal skills, and a passion for delivering high-quality service and solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow relationships with an existing portfolio of clients in the Canadian market</li><li>Identify and pursue new business opportunities within the fragrance, flavour, and CPG sectors</li><li>Conduct regular client meetings (virtual and in-person) to understand needs, present solutions, and drive revenue growth</li><li>Provide technical and product support, coordinating closely with sourcing and logistics teams</li><li>Track activity through CRM tools, maintaining accurate records of customer interactions, samples, pricing, and purchase history</li><li>Monitor market trends and competitor activity to identify strategic opportunities</li><li>Prepare sales reports and forecasts; participate in regular sales meetings and product training</li></ul><p> </p>
<p>We are hiring for an experienced eCommerce Optimization & Search Specialist to join our client on a 3-month contract (with a potential to extend) role. This is an execution-focused role ideal for professionals with a strong background in search optimization, conversion rate optimization (CRO), and digital merchandising within a complex, SKU-intensive product environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Analyze on-site search and browse behavior to identify friction points, improve search-to-cart performance, and elevate the overall relevance and user experience.</p><p>• Optimize product discovery and digital merchandising using insights to surface adjacent, complementary, and high-performing SKUs.</p><p>• Collaborate with Category Management to improve taxonomy, filtering, and product placement on PLPs and SRPs.</p><p>• Work closely with the Product Content team to ensure product data supports optimized search, browse, and add-to-cart behavior.</p><p>• Monitor search dashboards (e.g., COVEO, GA4) to resolve null or irrelevant result sets and reduce abandonment through alternate paths or query suggestions.</p><p>• Support and interpret A/B testing results to validate CRO hypotheses, partnering with Product and Analytics teams.</p><p>• Assist with the development of the on-site search enhancements roadmap and personalization strategies.</p><p>• Coordinate with third-party vendors and internal stakeholders on campaigns, product launches, and optimization projects.</p><p>• Track and prioritize multiple projects using project/workflow tools to meet deadlines and ensure transparency.</p><p>• Use customer feedback, analytics, and heatmaps to validate changes and guide continuous improvement efforts.</p>
<p>We are looking for a dynamic Talent Acquisition Specialist to join our team in Toronto, Ontario. In this role, you will play a key part in driving our company's success by attracting and securing top talent, while promoting our core values of passion, teamwork, integrity, accountability, and innovation. Your expertise in recruitment strategies and dedication to creating a seamless candidate experience will help us build a sustainable and adaptable organization.</p><p><br></p><p>About Us</p><p>We are a fast-growing global furniture design and manufacturing company, dedicated to creating beautiful, high-quality products for customers worldwide. Guided by our core values of <strong>Passion, Teamwork, Integrity, Accountability, and Innovation</strong>, we’re committed to building a sustainable, adaptable, and customer-responsive business.</p><p>We are looking for a <strong>Talent Acquisition Specialist</strong> to join our People & Culture team. This role is critical to driving growth by attracting, engaging, and hiring the best talent across North America and international markets.</p><p><br></p><p>Job Summary</p><p>As a Talent Acquisition Specialist, you will take ownership of the full recruitment cycle, from sourcing and outreach to placement, while ensuring a positive candidate experience. You’ll design and execute creative recruitment strategies, manage multiple concurrent roles, and build talent pipelines that support both immediate hiring needs and long-term workforce planning. You’ll also collaborate closely with HR and cross-functional teams to strengthen culture and enhance the employee experience.</p><p><br></p><p>Key Responsibilities</p><p><strong>Recruitment & Talent Acquisition</strong></p><ul><li>Develop and implement tailored recruitment strategies to meet evolving business needs.</li><li>Manage the full recruitment cycle, ensuring a seamless and professional candidate experience.</li><li>Conduct interviews and assess candidates for skills, cultural fit, and alignment with company values.</li><li>Leverage multiple channels (LinkedIn Recruiter, networking, referrals, job portals, social media) to source top-tier talent.</li><li>Build and maintain proactive talent pipelines for future hiring needs.</li><li>Partner with external recruitment agencies, including overseas partners, to support international hiring.</li><li>Source and recruit for diverse roles across Canada, the U.S., and select international markets.</li><li>Stay informed on legal hiring requirements across regions to ensure compliance.</li><li>Manage multiple high-priority roles simultaneously while maintaining efficiency and timeliness.</li><li>Utilize and maintain the Applicant Tracking System (<strong>BambooHR Talent Portal</strong>).</li></ul><p><strong>HR & Cross-Functional Support</strong></p><ul><li>Share market intelligence and innovative recruitment strategies with internal teams.</li><li>Collaborate with the HR Generalist to support day-to-day HR operations.</li><li>Support corporate culture through team-building and engagement initiatives.</li><li>Manage the Careers inbox and maintain applicant tracking records.</li><li>Assist with additional HR-related projects as assigned by leadership.</li></ul>
We are looking for a detail-oriented and friendly Receptionist to join our team in Toronto, Ontario. As the first point of contact for visitors and clients, you will play a vital role in creating a welcoming and organized environment. This position is ideal for someone with strong customer service skills and a passion for maintaining efficient office operations in a fast-paced setting.<br><br>Responsibilities:<br>• Greet and assist visitors, clients, and employees with courtesy and efficiency.<br>• Maintain accurate visitor records, ensuring all guests sign in upon arrival.<br>• Perform general administrative tasks, including data entry, filing, and managing office supplies.<br>• Address client and visitor inquiries, providing exceptional customer service at all times.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing shipments.<br>• Support the marketing team with seasonal mail-outs and other assigned tasks.<br>• Keep the reception area and lobby clean, organized, and welcoming.<br>• Monitor and restock office amenities such as coffee machines and snack bars, placing replenishment orders as needed.<br>• Manage multi-line phone systems, directing calls and taking messages efficiently.<br>• Complete additional responsibilities as assigned by management.
<p>We are looking for an experienced Senior Accountant and Manager to join a well-established accounting firm in Trenton, Ontario. This role is ideal for a motivated individual with a strong background in audits, reviews, and tax services who thrives in a client-focused environment. You will play a vital role in delivering comprehensive accounting solutions to owner-managed businesses.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review financial statements, ensuring accuracy and compliance with accounting standards.</p><p>• Conduct audits, reviews, and Notice to Reader engagements for a variety of clients.</p><p>• Manage corporate and personal tax filings, providing expert guidance on tax planning and compliance.</p><p>• Build and maintain strong relationships with business owners to understand their needs and provide tailored advice.</p><p>• Oversee client accounts, including monitoring transactions and balances to ensure financial health.</p><p>• Address audit findings, providing recommendations for improvement and implementing solutions.</p><p>• Lead audit engagements, coordinating with team members to deliver high-quality results.</p><p>• Collaborate with internal and external stakeholders to support the growth and success of clients' businesses.</p><p>• Ensure all financial records are organized and up-to-date, adhering to regulatory requirements.</p><p>• Provide innovative strategies to clients, helping them optimize their financial operations and achieve growth.</p>
<p>Are you a detail-oriented accounting professional eager to make an impact in the thriving manufacturing industry? We are working with an established client in Bolton to find a skilled <strong>Accounting Coordinator</strong> to join their growing team. This role is perfect for a motivated individual who thrives in a fast-paced environment and excels at collaborating across departments to meet business objectives.</p><p>Key Responsibilities:</p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Oversee all aspects of full-cycle accounts payable operations, including reviewing invoices, processing payments on time, reconciling vendor accounts, and addressing discrepancies.</li><li><strong>Costing and Inventory Management:</strong> Assist in tracking and analyzing manufacturing costs and inventory valuations, helping to maintain accurate financial reporting and inventory controls.</li><li><strong>Departmental Communication:</strong> Act as a critical point of contact, ensuring the accounting department collaborates effectively with operations, production, and external stakeholders, including clients, suppliers, and lenders.</li><li><strong>Financial Record Maintenance:</strong> Prepare and organize financial reports, records, and paperwork in accordance with industry standards and regulations.</li><li><strong>Data Analysis and Reporting:</strong> Collaborate with team members to compile, analyze, and present financial data to support strategic decision-making.</li><li><strong>Ledger and Journal Entries:</strong> Accurately perform journal entries and maintain ledger accountability.</li><li><strong>Month-End Close Assistance:</strong> Support month-end close activities, including general ledger reconciliation and bank account balancing.</li><li><strong>Budgeting and Reporting:</strong> Aid in the preparation of weekly, monthly, and annual budgets and financial reports.</li><li><strong>Tax and Audit Support:</strong> Assist with tax preparation, audits, and solve discrepancies to ensure compliance and accuracy.</li><li><strong>Accounting Software Management:</strong> Enter and manage financial information using accounting software, maintaining complete and accurate company files.</li><li><strong>Debt and Bill Management:</strong> Ensure timely payment of company bills and assist in the collection of outstanding debts.</li><li><strong>Financial Compliance:</strong> Stay updated on company policies and financial regulations, ensuring all practices adhere to compliance standards.</li><li><strong>Collaborative Projects:</strong> Participate in ad hoc projects, offering solutions and contributing insights to improve efficiency and results.</li></ul><p><br></p>
<p>Are you a detail-oriented professional with strong analytical skills and expertise in Accounts Receivable and Accounts Payable processes? Our client is seeking an AR/AP Analyst to join their dynamic team. This position offers a unique opportunity to work in a fast-paced environment, leveraging your experience with financial adjustments, credit applications, vendor management, and advanced analysis to drive business insights and improvements.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>Accounts Receivable (AR)</p><p>· Manage relationships and payment processes with multiple large distributors</p><p>· Discounts, credits, adjustments</p><p>· Account reconciliations.</p><p>· Analyze trends and generate actionable insights for process and performance improvements.</p><p>· Collaborate on maintaining smooth operations and integrations with EDI interfaces for large distributor transactions.</p><p>· Perform collections activities while ensuring compliance with company policies.</p><p><br></p><p>Accounts Payable (AP)</p><p>· Oversee payment processes for U.S.-based vendors and monitor invoice integrity.</p><p>· Manage multicurrency transactions and foreign exchange related to purchases.</p><p>· Support procurement efforts by sourcing vendors for raw products and materials while maintaining cost efficiency and quality standards.</p>
We are looking for a results-driven Sales Representative to join our team in Mississauga, Ontario. In this role, you will focus on building lasting client relationships and driving sales of maintenance contracts for enterprise hardware solutions. This is an excellent opportunity for a motivated individual with a strong background in IT sales to excel in a dynamic and rewarding environment.<br><br>Responsibilities:<br>• Identify and pursue new business opportunities to expand the customer base.<br>• Promote and sell maintenance contracts for enterprise hardware, including servers, storage, and networking equipment.<br>• Build and nurture strong, long-term client relationships to ensure customer satisfaction and retention.<br>• Consistently meet or exceed sales targets and performance metrics.<br>• Collaborate with internal teams to provide tailored solutions that meet client needs.<br>• Stay informed about industry trends and the competitive landscape to identify growth opportunities.<br>• Prepare and deliver compelling sales presentations to prospective clients.<br>• Maintain accurate records of sales activities and client interactions using CRM tools.<br>• Act as a trusted advisor to clients by providing valuable insights and recommendations.
<p>We are looking for a Front Desk Coordinator to join our client's team for a long-term contract based in Toronto, Ontario. This role is ideal for someone who thrives in a fast-paced environment, has strong communication skills, and enjoys handling a variety of administrative tasks with high confidentiality. If you are a highly-professional and customer service-oriented individual with prior reception/administrative experience in a professional services environment, we encourage you to apply today.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as filing, data entry, and document organization.</p><p>• Assist with maintaining office supplies by monitoring inventory and placing orders as needed.</p><p>• Support team members by preparing and distributing correspondence and reports.</p><p>• Ensure the office environment is well-organized and presentable.</p><p>• Respond to inquiries and direct them to the appropriate person or department.</p><p>• Operate standard office equipment, including photocopiers, scanners, and fax machines.</p><p>• Collaborate with other departments to ensure smooth day-to-day operations.</p><p>• Follow company policies and procedures to maintain confidentiality and security of information.</p><p>• Sort, distribute, and manage incoming and outgoing mail in an efficient and timely manner.</p>
<p>Robert Half is seeking a <strong>Change & Risk Management Specialist</strong> for a Hamilton client. The successful consultant will drive successful organizational transformations and the seamless adoption of new technology solutions. This critical role combines expertise in change management and risk mitigation with a strong ability to engage stakeholders, assess business impacts, and foster alignment across technical and non-technical teams. This is a 6+ month engagement, with a hybrid working arrangement, 2 days in office. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct stakeholder analysis to identify key influencers, role dynamics, and potential organizational constraints.</li><li>Establish and maintain communication channels to share updates, manage expectations, and solicit input.</li><li>Draft clear, professional corporate communications designed to inform and align employees and leadership on change initiatives.</li><li>Perform change impact assessments to analyze how new processes or technologies affect business units and end users.</li><li>Develop tailored resistance management strategies to address adoption challenges and accelerate change acceptance.</li><li>Design and deliver training programs, including workshops and awareness sessions, to support end-user adoption.</li><li>Conduct Business Impact Analyses (BIA) to assess critical business processes, identify dependencies, and evaluate potential risk exposures.</li><li>Partner with IT, risk management, and project teams to integrate risk mitigation strategies and compliance measures into change programs.</li><li>Track adoption metrics and provide detailed progress reports to leadership and stakeholders.</li><li>Continuously assess outcomes and recommend adjustments to change strategies where needed.</li><li>Capture lessons learned and develop a repository of best practices to enhance future change and risk management initiatives.</li></ul>
<p>We are looking for an organized and personable Front Desk Coordinator to join our team in Mississauga, Ontario. In this role, you will be the first point of contact for visitors, ensuring a positive experience while managing various administrative tasks. This position requires strong multitasking abilities, attention to detail, and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and friendly manner, ensuring a welcoming first impression.</p><p>• Handle incoming calls, one line. </p><p>• Manage the scheduling of appointments and maintain accurate records of meetings and events.</p><p>• Perform data entry tasks, ensuring accuracy and timely updates to internal systems.</p><p>• Maintain and organize office files and documentation for easy access and retrieval.</p><p>• Coordinate with other departments to ensure smooth operations and communication flow.</p><p>• Provide general administrative support, including drafting correspondence and preparing reports.</p><p>• Oversee the reception area, ensuring it remains tidy and well-stocked with necessary supplies.</p><p>• Utilize Microsoft Office tools such as Word, Excel, and Outlook to complete daily tasks efficiently.</p>
<p>Robert Half Technology is looking to hire a full time / permanent Global Operations Manager for a client that is rapidly expanding. They are offering great culture, stable work and opportunities for learning and growth.</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. </p><p><br></p><p>Due to high volume of applicants, those that accurately fit the requirements will receive a response. Thank you for understanding!</p><p><br></p><p>Role: Global Operations Manager </p><p>Type: Full time / Permanent</p><p>Industry: Confidential until discussion held</p><p>Location: West GTA Region</p><p>Compensation: $120k to $140k + 10% Bonus (as well as additional bonuses) + 4 weeks vacation (Additional 3 sick days) + Health benefits (Dental, medical and vison) + Great team / work culture</p><p><br></p><p>Requirements:</p><p>- 10+ years experience working in the IT Industry; last few years working at a Managerial capacity</p><p>- IAAS Experience would be ideal (Infrastructure as a service)</p><p>- Strong understanding and experience working at / with Data Centers</p><p>- Expert knowledge with servers, hosting (nature of their business); cloud platforms (Azure, AWS or GCP)</p><p>- Server configuration</p><p>- Project Management Skills</p><p>- Familiar with JIRA and Roadmap development</p><p>- Logistics and cross-border coordination skills</p><p>- Analysis, implementation, and evaluation of IT landscape</p><p>- Budgeting, forecasting, hiring and building a team</p><p>- Project management experience; strong pipeline of projects</p><p>- Strong communication skills; speaking technical to non-technical people</p><p>- Asset: PMP Certified </p><p><br></p>
<p>We are looking for an experienced Finance Manager to lead and oversee financial operations with our client in Toronto, Ontario. The ideal candidate will bring strong expertise in financial planning, analysis, and reporting, along with a proven ability to guide teams and collaborate across departments. This role is integral to driving strategic decision-making through accurate forecasting, budgeting, and expenditure management.</p><p><br></p><p>Responsibilities:</p><p>• Lead financial planning, budgeting, and forecasting processes in collaboration with management and operational teams.</p><p>• Provide mentorship and support to a team of specialists and senior analysts, ensuring their growth and success.</p><p>• Conduct detailed evaluations of departmental expenditures and workforce utilization to offer actionable insights and recommendations.</p><p>• Identify opportunities to enhance management reporting functions and work with leaders to enable data-driven decisions.</p><p>• Monitor, track, and reconcile expenditures to ensure accuracy and compliance with financial policies.</p><p>• Participate in cross-departmental initiatives aimed at improving processes and implementing effective financial systems.</p><p>• Act as a subject matter expert, advising internal stakeholders on financial policies, corporate guidelines, and collective agreements.</p><p>• Perform additional duties as required to support the organization’s financial objectives.</p>
