Senior Call Centre Specialist Jobs in None

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Bilingual Customer Service Associate

Markham, ON
onsite
Temporary
26.13 - 30.25 CAD / Hourly
We are looking for a Bilingual Customer Service Associate to support customers in the automotive sector from our Ontario office. This Long-term Contract opportunity is ideal for someone who brings a detail-oriented, achievement-oriented approach to service, thrives in a fast-paced setting, and can balance customer conversations with detailed administrative work. The role follows a hybrid schedule with a minimum of two in-office days each week and requires strong follow-through, sound judgement, and a commitment to delivering accurate account support. Responsibilities: • Respond to incoming customer inquiries regarding lease and financing accounts, providing clear information and practical support. • Place outbound calls as needed to follow up on account matters, documentation, and service-related questions. • Review and update customer records to ensure personal details and insurance information remain complete and current. • Handle a high volume of calls and paperwork efficiently while maintaining accuracy and consistency. • Work with vendors, clients, and insurance partners to investigate issues and help bring matters to resolution. • Record customer interactions thoroughly in the call centre system so account activity is documented clearly. • Use established communication guidelines to address a range of customer topics consistently and effectively. • Assess customer concerns, confirm relevant details, research account issues, and present appropriate solutions or alternatives. • Contribute to individual and team service goals by maintaining quality standards and timely follow-up.
2026-09-23T20:23:49Z

Senior Accountant

Burnaby, BC
onsite
Temporary
42.75 - 49.50 CAD / Hourly
We are looking for an experienced Senior Accountant to join a manufacturing organization East of Vancouver, British Columbia. This Long-term Contract opportunity is ideal for a finance specialist who thrives in a manufacturing setting and brings strong expertise in financial reporting, inventory, and cost accounting. The successful candidate will contribute to accurate period-end reporting, support operational decision-making through financial analysis, and help improve accounting processes and controls. Responsibilities:• Lead the preparation and review of monthly, quarterly, and annual financial results to ensure timely and accurate reporting.• Oversee period-end close activities by preparing journal entries, reconciling accounts, and investigating fluctuations across key balances.• Analyze product costing and manufacturing expenses, including inventory valuation, production tracking, and cost performance trends.• Work closely with plant and operations leaders to assess inventory activity, production costs, and the main factors influencing manufacturing spend.• Support inventory accounting by completing reconciliations, assisting with cycle counts and physical counts, reviewing reserves, and maintaining costing accuracy.• Examine manufacturing variances, allocation methods, and inventory transactions to strengthen the reliability of financial information.• Provide accounting support for system and process enhancement initiatives, including workflow mapping, user testing, and implementation activities tied to inventory and costing functions.• Maintain the integrity of the general ledger, with particular attention to manufacturing-related accounts, inventory balances, and cost accounting entries.• Assist with year-end reporting and external audit requirements by preparing schedules, coordinating documentation, and responding to audit requests.• Contribute to integration work related to an acquired business operating on a different ERP, while helping enhance internal controls and improve accounting efficiency
2026-09-28T20:38:43Z

Member Solutions Centre

Toronto, ON
onsite
Contract / Temporary to Hire
23.75 - 27.50 CAD / Hourly
We are looking for a service-driven, detail-oriented individual to join our Member Solutions Centre team in Toronto, Ontario in a contract opportunity with potential for a permanent role. In this role, you will support members through a variety of communication channels, resolve inquiries with care and accuracy, and help create a positive experience at every stage of the interaction. This position is ideal for someone who brings strong customer service instincts, financial services awareness, and the ability to balance problem-solving with relationship-building. Responsibilities: • Respond to member questions received by phone and digital channels, providing timely, courteous, and accurate support. • Manage each inquiry from initial contact through resolution, ensuring members receive clear updates and appropriate follow-up. • Record interactions thoroughly in internal systems so information remains current, organized, and accessible. • Handle sensitive or escalated concerns promptly, involving leadership or external partners when additional support is required. • Verify member identity and apply privacy and compliance procedures consistently while maintaining efficient service flow. • Coordinate referrals to branch teams or specialized advisors when a member’s needs are better served through in-person or advanced financial support. • Promote relevant products, services, and current campaigns by identifying opportunities that align with member needs and financial goals. • Contribute to day-to-day operations by supporting scheduling, special assignments, cross-team collaboration, and continuous improvement efforts. • Maintain current knowledge of organizational policies, service offerings, and mandatory training requirements to deliver informed guidance. • Participate in committees or workplace initiatives as needed and assist with additional duties that support the overall success of the team.
2026-10-05T13:28:40Z

Collection Specialist

Vancouver, BC
onsite
Temporary
24.70 - 26.00 CAD / Hourly
We are looking for a Collection Specialist to join an IT Software organization on a Contract basis in Vancouver, British Columbia. This role is ideal for someone who is detail oriented and can combine sound credit judgment with effective collections support in a fast-paced business-to-business environment. The position begins with on-site training for the first one to two weeks before transitioning to a fully remote arrangement, offering a structured onboarding experience and flexibility throughout the assignment. This contract is expected to run until the end of the year. Responsibilities:• Assess customer credit applications that require manual review and determine appropriate outcomes based on financial and risk-related information.• Analyze financial statements, credit bureau data, payment trends, and trade references to evaluate the reliability of new and existing business customers.• Authorize, modify, or decline credit requests within established approval limits while supporting balanced business growth and risk control.• Review unique billing structures or payment arrangements and escalate exceptions when further approval is required.• Share clear credit decisions and supporting rationale with internal stakeholders, including sales, billing, and collections teams.• Recommend practical improvements to current credit review practices by identifying inefficiencies or gaps in automated processes.• Assist with collection activities by following up on overdue accounts and maintaining clear and respectful communication with customers.• Keep account notes, payment updates, and collection actions current to support accurate records and timely follow-through.• Help manage daily administrative and operational tasks within the collections function while meeting competing deadlines effectively.
2026-10-22T18:44:09Z

Collections Specialist

Calgary, AB
onsite
Temporary
- CAD / Hourly
Our client, a leading Oil & Gas Services organization in Calgary, is seeking a Collections Specialist for a long-term contract. This role will focus on accounts receivable, credit exposure, overdue payments and dispute resolution while maintaining positive customer relationships in a fast-paced environment. Responsibilities:<ul><li>Manage a portfolio of receivables and proactively follow up on overdue balances.</li><li>Monitor daily customer credit exposure, identify accounts exceeding approved limits, and determine appropriate follow-up actions.</li><li>Investigate billing issues, payment discrepancies and account disputes, coordinating resolutions as needed.</li><li>Contact customers by phone and email to request payment, issue reminders and arrange payment plans.</li><li>Apply account holds within assigned authority and follow established collection practices.</li><li>Maintain accurate records of customer interactions, payment commitments and collection activities.</li><li>Work with internal finance teams to confirm account status, support reconciliations and maintain accurate records.</li><li>Report on aging, collection performance and outstanding receivables, escalating high-risk accounts when necessary.</li><li>Support month-end and year-end reporting and adapt to changing systems, tools and processes.</li></ul>
2026-10-14T17:48:43Z

Senior IT Recruiter

Toronto, ON
onsite
Temporary
45.00 - 50.00 CAD / Hourly
Our client is a well-established insurance leader with more than 60 years of history, over 4,300 employees, and a reputation for combining innovation, customer service, and financial stability. They are looking for an experienced Senior IT Recruiter to support hiring initiatives in Toronto, Ontario. This Long-term opportunity is Contract to Hire, suited to a Talent acquisition specialist who can lead end-to-end recruitment for mid- to senior-level technical positions across software engineering, product, data, infrastructure, security, and related teams. This role will be working closely with Canadian Head of IT and HR Leadership team to help them build an IT Delivery Centre based out of Toronto. The role requires strong partnership with business leaders, thoughtful market insight, and a commitment to delivering an efficient and positive candidate experience from sourcing through onboarding. Responsibilities:• Develop targeted recruitment plans to attract talent with experience in technical roles across engineering, product, data, infrastructure, security, and other technology functions.• Partner with hiring managers and HR stakeholders to clarify role expectations, define hiring priorities, and align recruitment activity with business goals.• Source, assess, and interview candidates to evaluate technical capability and overall fit, then present well-matched talent for hiring consideration.• Manage the complete hiring cycle, including job advertising, talent mapping, interview scheduling, debrief coordination, background checks, offer presentation, and negotiation.• Support key talent acquisition priorities by advancing initiatives related to employer brand, diversity and inclusion, and internal career movement.• Use labour market research, competitor intelligence, and compensation trends to recommend effective sourcing approaches and improve hiring outcomes.• Provide guidance on recruitment practices involving immigration considerations and employment-related requirements, working with internal partners and external advisors when needed.• Monitor recruitment workflows to identify process improvements in areas such as pipeline health, sourcing results, interviewer alignment, and selection quality.• Contribute to onboarding coordination and share best practices with team members to strengthen recruiting consistency and effectiveness. Please Note that the regular working hours for this role are: 11:00am - 8:00pm EST. Must be able to work as per PST time zone.
2026-10-23T07:04:33Z

Collections Specialist

Scarborough, ON
onsite
Permanent
60000.00 - 73000.00 CAD / Yearly
Bilingual Credit & Collections Analyst Position Summary The Credit & Collections Analyst is responsible for managing customer accounts, reducing outstanding receivables, assessing credit risk, and supporting the organization's overall credit and collection objectives. This individual will work closely with customers and internal stakeholders to resolve payment issues, manage account risk, and maintain accurate account records. Key Responsibilities Credit & Collections Review customer accounts and identify delinquent balances requiring collection efforts. Contact customers regarding outstanding balances through phone calls, email correspondence, and other communication methods. Monitor assigned accounts and take appropriate action to reduce delinquency. Evaluate the creditworthiness of new and existing customers using credit reports, financial statements, payment history, and other available information. Recommend credit approvals, credit limit adjustments, account restrictions, or other risk mitigation measures. Review customer accounts and make decisions regarding order releases, credit holds, and account status based on established guidelines. Investigate account discrepancies, billing disputes, and customer concerns to facilitate timely resolution. Liaise with customers and third-party agencies as necessary to obtain or verify credit information. Maintain accurate customer records and document collection and credit activities. Prepare reports related to delinquent accounts, credit exposure, write-offs, and collection performance. Support the development and continuous improvement of credit and collection procedures. Achieve departmental performance targets and collection goals. Cross-Functional Collaboration Partner with sales, customer service, finance, and management teams to resolve payment issues and expedite collections. Work with accounting personnel to reconcile accounts and resolve payment discrepancies such as short payments, unapplied cash, chargebacks, and refunds. Maintain customer tax documentation and exemption records where applicable. Build and maintain positive detail oriented relationships with customers and internal stakeholders.
2026-10-07T21:34:09Z

Collections Specialist

Mississauga, ON
onsite
Temporary
21.00 - 24.00 CAD / Hourly
We are looking for a Collections Specialist to join our team in Mississauga, Ontario on a Contract basis. This role focuses on managing business client accounts, supporting collection activities, and maintaining strong client relationships that encourage timely payment and long-term partnership. The successful candidate will bring a customer-focused approach, sound judgment, and the ability to balance service excellence with effective account follow-up. Responsibilities: • Oversee a portfolio of business accounts, maintaining regular communication to support account health and long-term client satisfaction. • Conduct collection outreach by phone and email, issue account statements, and follow up on outstanding balances in a timely and accurate manner. • Work closely with cash application teams to help resolve payment allocation issues and improve the accuracy of account records. • Coordinate with clients to confirm that account activity aligns with contractual obligations and applicable compliance standards. • Liaise with internal operational teams to address service-related concerns and help deliver a consistent client experience. • Strengthen client relationships through responsive support, proactive communication, and a solutions-oriented approach. • Identify opportunities to improve account engagement, reduce attrition, and support ongoing revenue stability. • Manage competing priorities effectively while maintaining accuracy, consistency, and timely follow-up across all assigned accounts.
2026-10-16T02:18:42Z

Service Advisor

Edmonton, AB
onsite
Permanent
70000.00 - 85000.00 CAD / Yearly
Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing. Key Responsibilities· Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.· Monitor open service calls and ensure outstanding work is consistently followed through.· Communicate with customers regarding scheduling, service status and next steps.· Act as a key liaison between customers, technicians, management, parts and administrative teams.· Review work orders for completeness and follow up on outstanding or missing documentation.· Ensure completed service work moves efficiently toward invoice-ready status.· Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.· Provide administrative coordination and support to the estimating and quoting process.· Maintain visibility over outstanding service activities and proactively identify items requiring attention.· Help establish and maintain effective processes, tracking systems and workflow practices.· Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.· Identify opportunities to improve efficiency, communication and accountability across the service operation.· Ensure important tasks and customer commitments don't fall through the cracks. What We're Looking ForThe ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.
2026-10-08T22:05:05Z

Sales Support Administrator

Leduc, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for a detail-oriented Sales Support Administrator to join their team in Leduc, Alberta. This role provides day-to-day administrative and sales support, ensuring accurate order processing, documentation, and communication. The ideal candidate is organized, detail-oriented, personable, and confident in following established procedures while supporting sales and front-office operations.Responsibilities:<ul><li>Prepare and maintain accurate sales documents, records, and reports using established templates.</li><li>Coordinate with sales representatives to verify order details, process bookings, and ensure accurate transaction tracking.</li><li>Review customer order documentation, particularly high-value transactions, for accuracy and compliance with procedures.</li><li>Handle incoming calls and inquiries professionally, communicating effectively with customers, drivers, and external contacts.</li><li>Maintain commission-related records and assist with basic reporting and administrative tasks.</li><li>Provide general office, front-desk, and accounts receivable support to ensure smooth daily operations.</li><li>Use Microsoft Office, particularly Excel, to organize data, prepare documentation, and support reporting needs.</li></ul>
2026-10-22T23:03:48Z

Client Care Coordinator

Chilliwack, BC
onsite
Temporary
22.00 - 24.00 CAD / Hourly
We are looking for a Client Care Coordinator to join a retail-based hearing care clinic in Chilliwack, British Columbia on a Contract basis. This position is ideal for an administrative team member who enjoys creating a welcoming client experience while managing scheduling, documentation, and billing activities with accuracy. The successful candidate will support daily clinic operations, handle client communications effectively, and contribute to business growth through proactive follow-up and service coordination. Responsibilities:• Welcome clients in person and by phone, direct inquiries appropriately, and coordinate meeting room use to ensure a smooth front-desk experience.• Arrange and confirm upcoming appointments, including service visits and new assessments, while keeping schedules organized and up to date.• Process detailed billing activities that involve funding programs, regulated coverage, workplace claims, and client support programs, ensuring information is accurate and complete.• Maintain strong client relationships by responding to questions, assisting walk-in visitors, and providing attentive service throughout each interaction.• Reach out to past clients who have not visited in several years to encourage re-engagement and support ongoing clinic activity.• Complete data entry and manage both paper-based and digital records with a high level of care, organization, and confidentiality.• Support daily outreach initiatives such as call lists, promotions, and clinic campaigns as part of overall client engagement efforts.• Assist with general administrative duties required to keep the clinic running efficiently, including correspondence, file handling, and coordination of client flow.
2026-10-21T17:43:44Z

Receptionist

Don Mills, ON
onsite
Temporary
19.00 - 22.00 CAD / Hourly
We are looking for a welcoming and detail-oriented Receptionist to support daily front-desk operations for a non-profit organization in Don Mills, Ontario. This Contract position is ideal for someone who enjoys creating a positive first impression, managing administrative tasks with accuracy, and keeping office communications running smoothly. The successful candidate will provide dependable service to visitors, staff, and callers while helping maintain an organized and efficient office environment. Responsibilities: • Greet visitors and respond to incoming inquiries in a courteous and efficient manner, ensuring a positive experience for everyone entering or contacting the office. • Manage a multi-line phone system by directing calls appropriately, taking clear messages, and handling routine questions efficiently. • Coordinate appointments and maintain calendars to support smooth scheduling across the office. • Prepare, review, and send email communications and basic office correspondence with accuracy and professionalism. • Enter information into internal records and spreadsheets while maintaining strong attention to detail and data accuracy. • Organize and maintain physical and electronic files so documents remain accessible, current, and well structured. • Provide general administrative assistance using Microsoft Word, Excel, and Outlook to support day-to-day office operations.
2026-10-19T18:33:46Z

Billing Administrator

Calgary, AB
onsite
Permanent
- CAD / Yearly
Robert Half is seeking a Billing Administrator on behalf of our client, a growing organization looking for a detail-oriented professional. This role is ideal for someone with strong organizational skills, a high level of accuracy, and experience managing invoicing processes in a fast-paced environment. Key Responsibilities <ul><li>Prepare, review, and process customer invoices accurately and on schedule</li><li>Verify billing data, pricing, and contract terms to ensure proper invoicing</li><li>Resolve billing discrepancies by working closely with internal departments and clients</li><li>Maintain billing records and update customer account information as needed</li><li>Monitor outstanding invoices and assist with collections follow-up</li><li>Support the preparation and oversight of monthly accrual activities</li><li>Reconcile billing activity and support month-end closing tasks</li><li>Generate billing reports</li><li>Ensure compliance with company policies and established billing procedures</li></ul>
2026-10-21T14:03:49Z

Receptionist

Toronto, ON
onsite
Temporary
20.00 - 22.00 CAD / Hourly
We are looking for a Receptionist to support daily front desk operations for a Financial Services environment in Toronto, Ontario. This Contract position is ideal for someone who brings a client-focused approach and can keep reception activities organized and efficient. The successful candidate will serve as the first point of contact for visitors while also handling administrative support and routine reporting with accuracy. Responsibilities: • Greet visitors courteously, assist with inquiries, and direct them to the appropriate person or department. • Manage the reception area each day to ensure smooth front desk coverage and a welcoming office environment. • Prepare and maintain Excel-based reports, keeping information accurate, current, and well organized. • Issue visitor or employee access passes in accordance with established office procedures. • Answer incoming communications and relay messages clearly and promptly to the relevant team members. • Provide administrative assistance with general clerical tasks such as filing, data entry, and document handling. • Support day-to-day office coordination by helping maintain orderly processes and high service standards.
2026-10-23T15:08:42Z

Receptionist

Concord, ON
onsite
Permanent
55000.00 - 60000.00 CAD / Yearly
We are looking for a detail-oriented and approachable Receptionist to support daily front desk operations in Ontario. This role is ideal for someone who enjoys creating a positive first impression, keeping the reception area organized, and assisting with a range of administrative tasks. The successful candidate will help ensure visitors, employees, and deliveries are handled efficiently while contributing to a smooth and welcoming office environment. Responsibilities: • Welcome visitors and direct them appropriately while providing courteous and attentive service at the front desk. • Respond to incoming questions in person, by phone, and through email, resolving routine matters and forwarding more complex concerns to the right team. • Oversee access to the office by following entry procedures and supporting badge coordination for staff and guests. • Keep the reception and common front office areas tidy, presentable, and ready for daily business activities. • Arrange meeting room bookings, support parking coordination, and help manage visitor logistics throughout the day. • Sort incoming mail, prepare outgoing packages, and coordinate courier pickups and deliveries. • Track office supply levels, place replenishment requests when needed, and help maintain orderly storage of materials. • Provide administrative assistance through data entry, document filing, and record organization to support office efficiency.
2026-10-20T13:58:45Z

ERP Image Migration Clerk

Mississauga, ON
onsite
Temporary
20.00 - 25.00 CAD / Hourly
We are looking for an ERP Image Migration Clerk to support a Contract assignment in Mississauga, Ontario. In this role, you will help maintain accurate product records by organizing, reviewing, and updating image data within enterprise systems. This opportunity is well suited to someone who is detail-oriented, comfortable working with structured data, and able to manage quality checks in a fast-paced environment. Responsibilities: • Move product images into the current ERP environment and ensure each file is linked to the appropriate inventory record. • Match visual assets to the correct stock lines and item entries with a high degree of accuracy. • Check uploaded images carefully to confirm they correspond to the right parts and meet established data standards. • Compare completed records with source information to identify discrepancies and correct issues promptly. • Apply quality assurance procedures throughout the process to reduce errors and maintain data integrity. • Use a provided spreadsheet to identify priority items and focus efforts on higher-value inventory first. • Coordinate with colleagues to keep work on schedule and support consistent migration results. • Document issues, exceptions, and progress updates to help maintain visibility across the project team.
2026-10-16T02:18:42Z

16 results for Senior Call Centre Specialist in None