4 results for Customer Service Specialist in Mississauga, ON

Customer Service Representative

Toronto, ON
onsite
Contract / Temporary
28.481 - 32.978 CAD / Hourly
We are looking for a Customer Service Representative to join an established insurance organization in Toronto, Ontario. This Long-term Contract opportunity is ideal for someone who enjoys helping clients, managing service requests, and handling a high volume of communication with professionalism and care. The successful candidate will support customers through phone and email interactions while ensuring accurate documentation and timely follow-up. Responsibilities: • Respond to incoming customer calls and emails, providing clear, courteous, and efficient support for a range of service inquiries. • Manage both inbound and outbound communication to address client needs, confirm information, and follow up on outstanding requests. • Enter and update customer details, service records, and order information accurately within internal systems. • Coordinate and schedule appointments while ensuring all related information is recorded correctly. • Process order-related requests and administrative updates with close attention to detail and service standards. • Use Microsoft Word and Excel to maintain records, prepare documentation, and support daily customer service activities. • Resolve routine customer concerns promptly and escalate more complex matters to the appropriate team when required. • Maintain organized and accurate data entry practices to support reporting, service tracking, and operational efficiency.
2026-05-27T00:00:00Z

Customer Experience Specialist

Etobicoke, ON
onsite
Contract / Temporary
22.8 - 26.4 CAD / Hourly
We are looking for a Customer Experience Specialist to join our team in Etobicoke, Ontario on a Contract basis. This on-site role focuses on supporting daily order processing and customer service activities with accuracy, efficiency, and attention to detail. The successful candidate will help keep order information organized, assist with product selection and fulfilment tasks, and contribute to a smooth experience for both internal teams and customers. Responsibilities: • Enter customer and order information into internal systems with a high degree of accuracy and timeliness. • Review paper-based order details and convert them into organized digital records for processing. • Support order fulfilment by assisting with picking activities and confirming item details against requests. • Respond to customer inquiries and service-related issues in a thorough and solution-focused manner. • Maintain up-to-date records in CRM and related business systems to support order tracking and communication. • Work closely with team members on site to manage daily priorities and keep operations running smoothly. • Assist with training-related tasks and follow established procedures when using order entry tools, including SAP where applicable.
2026-05-26T00:00:00Z

Technical Support Specialist

Burlington, ON
onsite
Permanent
50000 - 65000 CAD / Yearly
This job posting is for a current vacancy with our client. Are you someone who enjoys troubleshooting, helping users, and working hands-on with technology that keeps retail businesses running? This could be a great next step for you. We’re working with a growing organization that supports a custom Point-of-Sale (POS) platform used across multiple retail locations. Key Responsibilities · Manage and prioritize incoming support tickets using a ticketing platform (Freshdesk experience is an asset).· Troubleshoot and resolve POS software and hardware issues in a timely manner.· Maintain clear, accurate documentation of issues, resolutions, and user interactions.· Create and maintain user training materials, including documentation and short instructional videos.· Train end users on POS functionality, workflows, and best practices.· Participate in onsite POS implementations and system rollouts when required.· Provide hands-on support during installations and go-live periods.
2026-05-12T00:00:00Z

Bilingual Customer Service III - CAD

Unionville, ON
onsite
Contract / Temporary
24 - 27 CAD / Hourly
We are looking for a bilingual customer service representative to support customers and internal sales partners in a fast-paced healthcare environment in Markham, Ontario. This Long-term Contract opportunity offers a hybrid schedule and focuses on delivering responsive, accurate service in both English and French while helping maintain strong client relationships. The successful candidate will coordinate order-related activities, resolve inquiries efficiently, and contribute to a collaborative team committed to service excellence. Responsibilities: • Respond to customer and sales inquiries in English and French through phone and email, providing timely and attentive support. • Process customer orders and related requests accurately while following established service standards and internal procedures. • Investigate account, order, and service issues to achieve prompt resolution and a positive customer experience. • Support the setup and maintenance of customer accounts, ensuring information is complete and up to date. • Monitor shared inboxes and workload queues to action requests within expected timelines. • Work closely with sales representatives and internal teams to coordinate follow-ups, clarify details, and address customer needs. • Document interactions, updates, and outcomes clearly across relevant systems to maintain accurate records. • Assist with continuous improvement efforts and support operational changes or system-related updates as required.
2026-05-26T00:00:00Z