3 results for Customer Service Representative in Mississauga, ON

Customer Service Representative

Thornhill, ON
remote
Contract to Hire
17.1 - 19.8 CAD / Hourly
We are looking for a Customer Service Representative to join a busy service-focused team in Ontario on a contract basis with the potential for a permanent opportunity. This opportunity is ideal for someone who enjoys supporting customers, managing documentation, and staying organized while handling a high volume of work. The role will help address a significant claims-related backlog and requires strong communication, sound judgement, and a detail-oriented approach to service. Responsibilities: • Create and prepare claim-related documents, including member correspondence, consent forms, and supporting letters required for file activity. • Handle payment processing for claim expenses such as appraisal charges, glass invoices, and report-related fees with accuracy and attention to detail. • Assist the Total Loss team by assembling and issuing proof of loss documentation to support timely settlements. • Obtain external records, including police and fire reports, to help move investigations and claim reviews forward. • Send property damage claim files to legal representatives when requested, ensuring documentation is complete and properly organized. • Receive, sort, and distribute incoming mail and correspondence to the appropriate files or team members. • Place outbound calls to members to gather first notice of loss details for claims submitted after hours or through online channels. • Respond to inbound calls as needed and direct customers efficiently to the correct department based on their needs.
2026-07-06T00:00:00Z

Member Services Representative – Benefits

North York, ON
onsite
Permanent
60000 - 70000 CAD / Yearly
Robert Half Canada is hiring a Member Services Representative for a valued client in the benefits and pension administration sector. This is an excellent opportunity for a service-driven professional who enjoys helping people, solving complex benefit-related questions, and making a meaningful impact through accurate, compassionate member support. If you bring experience in benefits, disability, leave administration, or pension-related services, this role offers the chance to grow your expertise in a collaborative and member-focused environment. What You’ll Do<ul><li>Serve as a key point of contact for members with questions related to benefit and pension plans.</li><li>Administer benefit updates such as enrollments, reinstatements, terminations, dependent changes, beneficiary updates, and supporting documentation.</li><li>Support disability, leave, and self-pay administration, including tracking, communication, documentation, and funding calculations.</li><li>Work closely with external providers, claims administrators, and internal stakeholders to help resolve member issues efficiently and professionally.</li><li>Maintain accurate records, process forms, and ensure documentation is complete and compliant.</li><li>Assist members with online portal access and basic technical support.</li><li>Contribute to special projects, wellness events, and other member service initiatives as needed.</li></ul>
2026-06-18T00:00:00Z

Inside Sales Representative

Paris, ON
onsite
Permanent
42000 - 45000 CAD / Yearly
We are looking for an Inside Sales Representative to support customers and help drive business growth from our Paris, Ontario location. In this role, you will prepare detailed quotations, respond to product-related inquiries, and maintain strong communication with both prospective and existing clients. This opportunity is well suited to someone who combines sales confidence with excellent service skills and careful attention to detail. Responsibilities: • Prepare accurate pricing proposals and material calculations using internal estimating tools. • Build and maintain positive relationships with current customers while identifying opportunities to support new clients. • Respond to inquiries about product details, expected turnaround times, shipping timelines, and basic installation guidance. • Record customer interactions, sales activity, project developments, and prospect information in the company CRM system. • Follow up on quotations and customer requests to help move opportunities through the sales process. • Work closely with internal teams to ensure information provided to clients is clear, timely, and accurate. • Monitor multiple customer requests at once while keeping records organized and up to date. • Take on additional sales and customer support duties as business needs evolve.
2026-07-03T00:00:00Z