2 results for It Business Systems Analyst in Mississauga, ON

Business Central Analyst

Guelph, ON
onsite
Permanent
90000 - 115000 CAD / Yearly
We are looking for a Business Central Analyst to support and enhance our ERP environment while turning business data into meaningful insights. Based in Guelph, Ontario, this position combines Business Central administration, reporting development, and infrastructure oversight to help teams work more effectively. The successful candidate will bring strong technical knowledge, sound judgement, and a collaborative approach to solving operational challenges. Responsibilities: • Administer the Microsoft Dynamics 365 Business Central platform by maintaining system performance, resolving issues, and supporting day-to-day reliability. • Adjust application settings, workflows, and connected solutions to align the system with evolving business needs. • Safeguard the accuracy, security, and consistency of ERP data by applying effective controls and monitoring practices. • Gather and assess information from business systems and other data sources to identify trends and support decision-making. • Build and refine Power BI dashboards and reports that deliver clear, practical insights for stakeholders. • Partner with business teams to define reporting priorities, establish useful metrics, and improve visibility into performance. • Implement and enhance Power BI connections with Business Central to ensure reporting solutions are efficient and dependable. • Provide guidance to users on reporting tools and analytics best practices so they can make better use of available data. • Oversee core network and infrastructure activities, including system monitoring, backup management, and issue resolution across servers and related technologies.
2026-06-08T00:00:00Z

Help Desk Analyst I

Brampton, ON
onsite
Contract / Temporary
25 - 35 CAD / Hourly
We are looking for a Help Desk Analyst to join a global IT support team in Brampton, Ontario on a 3 month Contract basis to start. This position focuses on delivering responsive technical assistance for end users, preparing and deploying hardware, and supporting day-to-day service desk operations across a high-volume environment. The ideal candidate is comfortable working with both Windows and Mac devices and can resolve a broad range of access, application, and workstation issues with professionalism and efficiency. This is a contract role located in Brampton, Ontario, looking for an individual available to start working immediately. Responsibilities:• Provide front-line technical support by handling a steady volume of service requests and resolving issues related to applications, user access, and operating systems.• Set up, deploy, and replace computer hardware for end users while ensuring devices are configured and ready for use.• Support employee onboarding and offboarding by preparing equipment, managing account-related tasks, and coordinating access changes.• Troubleshoot desktop and laptop problems across Windows and Mac environments, escalating complex issues when required.• Use the Freshservice ticketing platform to document incidents, update request status, and maintain accurate support records.• Deliver deskside and remote assistance to users in a global IT environment, ensuring timely and effective issue resolution.• Assist with device refresh activities by preparing replacement equipment, migrating users to updated hardware, and minimizing disruption.• Work with technologies such as Active Directory, Microsoft tools, Citrix, and Cisco-related systems to support end-user connectivity and access needs.
2026-06-11T00:00:00Z