We are looking for an experienced Human Resources (HR) Manager to lead and oversee all aspects of HR operations within our organization. This role involves managing employee relations, ensuring compliance with policies, and supporting strategic business initiatives through effective HR practices. If you are passionate about fostering a positive workplace environment and have a strong background in HR management, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee recruitment efforts, including sourcing candidates, interviewing, and onboarding new employees.<br>• Manage payroll processes, including commissions, time tracking, and ensuring timely payment of taxes using Ceridian software.<br>• Regularly review and update company policies and procedures to ensure legal compliance and alignment with business goals.<br>• Provide guidance and support to employees and management on performance issues, disciplinary actions, and employee relations.<br>• Maintain and manage HR software systems, ensuring accuracy, accessibility for employees, and analyzing trends for improvement.<br>• Develop and implement strategies to enhance employee engagement, retention, and career development.<br>• Collaborate with executive leadership to align HR practices with organizational objectives.<br>• Promote a culture of open communication and inclusivity across all levels of the organization.<br>• Ensure compliance with employment laws and regulations to mitigate risks and maintain ethical standards.<br>• Monitor and analyze HR metrics to identify opportunities for improvement and support decision-making.
We are looking for an experienced Human Resources (HR) Manager to lead and enhance our HR operations in Mississauga, Ontario. This role involves managing key HR functions, including policy development, employee relations, and organizational planning, while fostering a positive workplace culture. The ideal candidate will play a pivotal role in aligning HR strategies with business objectives and ensuring compliance with Canadian employment regulations.<br><br>Responsibilities:<br>• Develop, implement, and continuously improve HR systems and policies to support business growth and employee engagement.<br>• Design and manage compensation frameworks, including salary structures, bonus policies, and promotion criteria.<br>• Oversee performance management processes, including goal setting, feedback sessions, and calibration meetings.<br>• Collaborate with management to address workforce planning, organizational design, and talent development.<br>• Promote company values and policies to enhance workplace culture and address climate issues effectively.<br>• Handle employee relations matters, including conflict resolution, disciplinary actions, and workplace investigations.<br>• Manage payroll systems, timekeeping, and benefits administration to ensure accuracy and compliance.<br>• Maintain required compliance documents and records, ensuring confidentiality and adherence to legal standards.<br>• Provide training and guidance to managers on HR policies, performance evaluations, and employee development.<br>• Identify and implement solutions to improve organizational effectiveness and employee satisfaction.
<p>We are looking for an experienced HR Specialist to join our team on a contract basis in North York, Ontario. In this role, you will play a key part in managing human resources operations, ensuring smooth workflows and supporting organizational goals. Your expertise in HR processes and payroll systems will be essential to driving efficiency and maintaining compliance.</p><p><br></p><p>Responsibilities:</p><p>• Oversee HR administration tasks, including collecting employee documentation, maintaining tracking sheets, and record-keeping.</p><p>• Support recruitment efforts by coordinating hiring processes and utilizing ATS platforms.</p><p>• Oversee job description audits, including reviewing existing roles, meeting with employees and managers, and developing updated job descriptions and posting templates.</p><p>• Facilitate communication between employees and management to address concerns and foster a positive work environment.</p><p>• Implement and maintain HR policies to ensure compliance with regulatory standards.</p><p>• Collaborate with internal teams to enhance CRM functionality for HR purposes.</p><p>• Evaluate and optimize HR workflows to improve efficiency and productivity.</p><p>• Assist in handling employee relations matters, ensuring fair and equitable outcomes.</p><p>• Prepare reports and analyze HR metrics to support strategic decision-making.</p>
<p><strong>Job Title:</strong> <strong>HR Change Management Specialist</strong> (6 Month Contract)</p><p><strong>Location:</strong> Primarily Remote (periodic travel to Northern Ontario for critical project phases, approx. 10%)</p><p><strong>Contract Duration:</strong> 6 Months (potential for extension)</p><p><strong>Language Requirement:</strong> <strong>Bilingual </strong>– <strong>English </strong>and <strong>French required</strong></p><p><strong>Overview:</strong></p><p>We’re seeking a contract HR Change Management Specialist for a pivotal transformation initiative within a leading organization. This professional will take ownership of the people side of HR change, supporting the implementation of new HR processes, policies, and technology and core HRIS solutions. This project will impact diverse employee groups, including unionized staff, requiring a dedicated change management approach and bilingual communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and execute end-to-end change management strategies for HR system and policy transformation initiatives.</li><li>Analyze the impact of upcoming changes on employees and HR teams; identify stakeholders and track engagement needs.</li><li>Develop project plans, timelines, milestones, and resource allocations focused on adoption and risk mitigation.</li><li>Facilitate policy mapping, process documentation, and requirements gathering in partnership with HR, IT, and business leads.</li><li>Lead employee engagement sessions—focus groups, feedback forums, and training events—both virtually and during scheduled on-site sessions.</li><li>Develop and deliver tailored communication materials and training resources (guides, FAQs, presentations) to support employees and HR leadership through transitions.</li><li>Measure and report on adoption metrics, readiness, and effectiveness of change activities; adjust plans based on data and stakeholder feedback.</li><li>Collaborate with project managers and HR leadership to ensure seamless integration of change plans across multiple workstreams.</li><li>Support all phases of the engagement lifecycle: pre-launch, launch, go-live, and post-implementation.</li></ul>
We are looking for a dedicated HR Generalist to join our team in Scarborough, Ontario, and contribute to the success of our manufacturing operations. This role offers a unique opportunity to work in a fast-paced, unionized environment, where your HR expertise will be instrumental in driving employee engagement, efficient processes, and compliance. The ideal candidate will bring a proactive mindset and strong organizational skills to support various HR functions and initiatives.<br><br>Responsibilities:<br>• Manage onboarding and offboarding processes to ensure a positive employee experience.<br>• Maintain accurate records for payroll, benefits, and vacation tracking, ensuring compliance.<br>• Coordinate recruitment activities, including sourcing, screening, and scheduling interviews.<br>• Facilitate training programs and track completion of mandatory learning modules.<br>• Provide support for employee relations within a unionized environment, ensuring adherence to collective agreements.<br>• Assist with documentation and preparation for labour-related activities.<br>• Lead employee engagement initiatives to foster a collaborative and inclusive workplace.<br>• Update HR policies and generate reports to support data-driven decision-making.<br>• Collaborate on projects aimed at enhancing HR systems and optimizing workflows.<br>• Utilize advanced Excel skills for tracking, reporting, and analysis purposes.
<p> Reporting to the Director of Human Resources, the <strong>Bilingual Human Resources Manager</strong> is a versatile generalist. This professional plays a pivotal role in planning, organizing, and implementing comprehensive Human Resources strategies and programs </p><p><br></p><p><strong>Key Functions </strong></p><ul><li><strong>Employee Relations</strong>: Advise leadership on HR policies, facilitate workplace investigations, resolve conflicts, and ensure compliance with legislation.</li><li><strong>Talent Acquisition</strong>: Develop recruitment strategies, manage full-cycle hiring processes, and oversee onboarding to meet organizational needs.</li><li><strong>Benefits Administration</strong>: Coordinate benefit plans and serve as a resource for employees regarding inquiries and escalations.</li><li><strong>Compensation</strong>: Manage salary reviews and incentives as part of the annual compensation cycle using ADP Workforce Now.</li><li><strong>Employee Engagement & Recognition</strong>: Analyze engagement survey results, implement strategies to boost culture, and lead recognition programs.</li><li><strong>Performance Management</strong>: Oversee review processes, monitor progress, and provide guidance on appraisals and individual development goals.</li><li><strong>Equity, Diversity, and Inclusion</strong>: Develop outreach programs, enhance recruiting practices, and implement an inclusiveness lens in policies and procedures.</li><li><strong>Health and Safety</strong>: Ensure compliance with occupational health regulations, monitor workplace safety programs, and conduct risk assessments.</li><li><strong>Psychological Health and Safety</strong>: Design and execute mental well-being initiatives to support employees, aligning programs with organizational goals.</li><li><strong>Policy Compliance</strong>: Update and maintain HR policies to reflect regulatory changes and ensure alignment with corporate standards.</li></ul><p><br></p>
<p>We’re looking for a recruitment leader who’s ready to operate at a strategic altitude while still delivering hands-on results. This role is mission-critical to elevating our talent ecosystem and strengthening the workforce engine that fuels our business.</p><p><strong>What You’ll Own</strong></p><p>You’ll be the end-to-end architect of our hiring experience—designing sourcing strategies, orchestrating full lifecycle recruitment, and delivering best-in-class stakeholder engagement across the organization.</p><p><strong>Full-Cycle Recruitment Excellence</strong></p><ul><li>Partner with hiring managers to craft a clear, aligned understanding of role requirements, success profiles, and sourcing timelines.</li><li>Deploy targeted recruiting strategies, leveraging innovative channels to drive high-quality pipelines.</li><li>Champion the full hiring workflow—screening, interviewing, selection, offer management, and onboarding—while ensuring seamless execution through Workday.</li><li>Curate ongoing talent pools to support high-volume needs and proactive workforce planning.</li><li>Represent the brand at career events and networking activations, strengthening our presence in key markets.</li><li>Build trust and synergy with leaders, HR partners, and cross-functional teams to deliver predictable, high-impact hiring outcomes.</li></ul><p><strong>Strategic Sourcing</strong></p><ul><li>Lead direct sourcing initiatives for hard-to-fill and senior-level roles.</li><li>Create sustainable talent pipelines aligned with future workforce imperatives.</li><li>Drive market intelligence and competitive insights to elevate hiring strategies.</li></ul><p><strong>Reporting, Analytics & Optimization</strong></p><ul><li>Maintain recruitment service-level reporting and extract actionable insights to enhance performance.</li><li>Evaluate and refine talent acquisition tools, processes, and automation opportunities to optimize operational efficiency.</li></ul><p><strong>HR Projects & Innovation</strong></p><ul><li>Engage in HR initiatives that advance organizational capability, culture, and employee experience.</li></ul><p><br></p>
<p>We are seeking an experienced <strong>Payroll Process Improvement Consultant</strong> to evaluate, redesign, and optimize end‑to‑end payroll operations across Canada and the United States<strong>. </strong>This short‑term consulting engagement (6–8 weeks) will focus on streamlining processes, addressing reconciliation issues, improving reporting, and establishing clear documentation for sustainable payroll excellence.</p><p>The ideal consultant has deep hands‑on expertise with ADP and SAP SuccessFactors, experience working with offshore HRIS/HR support teams, and a strong background in transforming payroll operations for multi‑country environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct a comprehensive review of current payroll processes (Canada & U.S.) to identify gaps, inefficiencies, and risks.</li><li>Resolve payroll reconciliation issues and implement controls to prevent future discrepancies.</li><li>Streamline and standardize payroll reporting, ensuring accuracy, consistency, and operational efficiency.</li><li>Redesign and document payroll workflows, including inputs, validations, approvals, and outputs.</li><li>Recommend and implement process improvements that align with best practices and compliance standards.</li><li>Collaborate with offshore HRIS/HR back‑office teams to enhance handoff points and system interactions.</li><li>Provide clear, professional process documentation, SOPs, checklists, and reference materials for long‑term use.</li><li>Ensure alignment with payroll regulations and semi‑monthly payroll cycles.</li></ul><p><br></p>
<p>Our team is seeking a dedicated Payroll Manager to lead payroll operations and ensure timely and accurate processing of bi-weekly pay for over 10,000 staff in a multi-union and multi-site environment, The ideal candidate will combine expertise in payroll processing, compliance, and team leadership to support our company’s continued growth and operational excellence.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all aspects of payroll processing, provide disbursement approval per the Signing Authority Policy, and ensure the timely submission of all payroll-related statutory filings, remittances, and payments to government agencies and other entities, such as Taxes, CPP, EI, WSIB and EHT</li><li>Maintain compliance with ongoing, ad hoc and complex taxation issues, including the accurate assessment of taxable benefits, and year-end reporting for T4s and T4As</li><li>Manage payroll staff and provide training, leadership, and support as needed.</li><li>Prepare and review key payroll reports for finance and HR, including earnings, deductions, and compliance audits.</li><li>Collaborate cross-functionally with HR, Finance, and IT teams to resolve payroll-related questions and issues.</li><li>Develop and implement process improvements for payroll efficiency, accuracy, and security.</li><li>Develop, maintain and execute the payroll business continuity plan (PBCP).</li></ul><p> </p><ul><li>Handle confidential information with the utmost discretion and professionalism.</li><li>Stay current on regulatory changes, legislative changes, policy changes, and collective bargaining agreement modifications impacting payroll, and ensure the leadership, employees, payroll staff and other key stakeholders are effectively informed.</li></ul><p><br></p>
<p>We are looking for an experienced Full Stack Developer to join our team in Mississauga, Ontario. This long-term contract position offers an opportunity to work on innovative internal web applications, primarily within the finance and HR/payroll domains. The ideal candidate will be responsible for both frontend and backend development, collaborating with business analysts and other team members to deliver high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain internal web applications, focusing on finance and HR/payroll-related projects.</p><p>• Balance frontend and backend development tasks, ensuring seamless integration and functionality.</p><p>• Collaborate with business analysts to test and refine applications, ensuring they meet business requirements.</p><p>• Build and enhance applications using Power Apps and Power BI to support organizational needs.</p><p>• Write, test, and optimize code using C#, .NET, SQL, and Blazor frameworks.</p><p>• Participate in team meetings and provide technical input to improve project outcomes.</p><p>• Conduct AB testing to validate application performance and user experience.</p><p>• Ensure applications are scalable, secure, and aligned with organizational expectations.</p><p>• Troubleshoot and resolve technical issues promptly to minimize disruptions.</p><p>• Document development processes and maintain clear communication with stakeholders.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Guelph, Ontario. This role requires expertise in managing payroll processes for Ontario-based employees, ensuring accuracy and compliance with relevant regulations. The ideal candidate will excel in handling full-cycle payroll for a diverse workforce, including salaried and commissioned employees.<br><br>Responsibilities:<br>• Manage full-cycle payroll processes for Ontario employees, including salaried and commissioned staff.<br>• Process bi-weekly payroll with precision and ensure compliance with provincial regulations.<br>• Reconcile payroll data to maintain accuracy and address discrepancies promptly.<br>• Utilize ADP Workforce Now or similar systems to administer payroll operations effectively.<br>• Collaborate with HR to ensure proper handling of employee benefits and deductions.<br>• Calculate and process commissions accurately for eligible employees.<br>• Maintain detailed payroll records and generate reports as required.<br>• Ensure compliance with employment laws and payroll regulations specific to Ontario.<br>• Provide support during audits and resolve payroll-related inquiries from employees.
<p>Due to exciting growth, our client is seeking to fill a newly-created Controller position to lead financial operations for a private‑equity‑backed, multi‑location company experiencing rapid growth through acquisitions. This role requires a hands‑on leader who thrives in an on‑site, collaborative environment and can manage and develop teams across two GTA locations while building scalable financial processes.</p><p><br></p><p>This is a high‑impact role with strong career growth potential as the company continues to expand.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p>F<strong>inancial Reporting & Compliance</strong></p><ul><li>Lead financial reporting for all Canadian divisions in accordance with GAAP.</li><li>Oversee POC accounting, WIP schedules, job costing, margin analysis, and variance reporting.</li><li>Manage annual compliance reporting (T4s, EHT, WSIB, CSST) and support audits.</li><li>Deliver recurring management reporting, including sales, labour, variance, and margin analysis.</li></ul><p><strong>Payroll Oversight</strong></p><ul><li>Oversee payroll across all divisions; ensure accuracy, compliance, and timeliness.</li><li>Act as backup for payroll processing as needed.</li><li>Manage annual payroll reporting (T4s, ROEs) and ensure legislative compliance.</li><li>Partner with HR on employee data, benefits, and compensation updates.</li></ul><p><strong>Budgeting, Forecasting & Analysis</strong></p><ul><li>Lead annual operating and capital budgets.</li><li>Develop sales, labour, and project margin forecasts with department leaders.</li><li>Maintain accurate charge‑out rates and cost structures.</li><li>Incorporate WIP, backlog, and POC into forecasts and projections.</li></ul><p><strong>Cash Flow & Banking</strong></p><ul><li>Lead collections and monitor cash flow, working capital, and unbilled revenue.</li><li>Maintain banking relationships and covenant compliance.</li><li>Oversee capital request and approval processes.</li></ul><p><strong>Systems, IT & Process Improvement</strong></p><ul><li>Act as primary contact with external IT providers.</li><li>Support ERP upgrades and system implementations.</li><li>Improve transaction processes, reporting accuracy, job costing, and WIP tracking.</li><li>Support onboarding and offboarding with HR.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Oversee foreign contracts and FX application.</li><li>Support annual SR& ED claims.</li><li>Approve employee expense reports.</li><li>Track KPIs and provide regular performance reporting.</li><li>Produce management reports, including Jet Reports.</li><li>Provide weekly reporting to US parent company.</li><li>Support acquisition integration activities as required.</li></ul><p><strong>Leadership Expectations</strong></p><ul><li>Lead and develop a distributed accounting and payroll team.</li><li>Maintain a visible, on‑site presence and collaborate closely with operations.</li><li>Build scalable processes aligned with growth and acquisition strategy.</li></ul>
We are looking for a dedicated Payroll Coordinator to join our team in Toronto, Ontario. In this role, you will play a key part in ensuring accurate and timely payroll operations while adhering to all applicable regulations and company policies. This position requires a detail-oriented individual with strong organizational skills and the ability to thrive in a fast-paced environment.<br><br>Responsibilities:<br>• Process employee payroll accurately and on schedule, including calculating hours, deductions, bonuses, and adjustments.<br>• Ensure compliance with federal, provincial, and local payroll regulations, including tax and labour law requirements.<br>• Address payroll-related inquiries from employees and resolve discrepancies with efficiency and professionalism.<br>• Maintain and update employee records in payroll systems, ensuring all information aligns with company policies.<br>• Generate and submit detailed payroll reports to management and accounting teams in a timely manner.<br>• Collaborate with HR, accounting, and other departments to support seamless payroll operations.<br>• Identify opportunities to improve payroll processes and recommend solutions to enhance efficiency and accuracy.
We are looking for a skilled Payroll Administrator to join our team on a contract basis for three months. Based in East York, Ontario, this role involves managing full-cycle payroll operations for a diverse workforce, including retail employees. If you have a strong background in payroll processes and proficiency with Workday systems, we encourage you to apply.<br><br>Responsibilities:<br>• Process full-cycle payroll for all employees, ensuring accuracy and compliance with regulations.<br>• Manage payroll operations using Workday systems, including data input and reporting.<br>• Handle payroll for retail employees, addressing any specific requirements.<br>• Ensure timely payment processing and resolve discrepancies as needed.<br>• Administer employee benefits and deductions within payroll systems.<br>• Maintain accurate payroll records and ensure confidentiality.<br>• Generate detailed payroll reports and provide insights to management.<br>• Collaborate with HR and accounting teams to streamline payroll processes.<br>• Stay updated on Canadian payroll legislation and practices to ensure compliance.
<p>We are seeking an experienced <strong>Payroll Manager</strong> with strong Workday payroll expertise to support end-to-end payroll operations for approximately 3000+ employees in Canada (multi-province). This is a hands-on contract role focused on accuracy, compliance, and process optimization in a fast-paced environment.</p><p><br></p><p><strong>Location:</strong> Toronto (Downtown) – Hybrid (3 days in office)</p><p><strong>Duration:</strong> 6-month contract</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and process full-cycle multi-province payroll for 3000+ employees</li><li>Act as the Workday Payroll SME, supporting payroll processing, troubleshooting, and system enhancements</li><li>Ensure compliance with federal and provincial payroll legislation, including tax, CPP, EI, and year-end requirements</li><li>Review and reconcile payroll results, remittances, and GL entries</li><li>Partner with HR, Finance, and external vendors to resolve payroll issues and improve processes</li><li>Support payroll audits, reporting, and ad hoc analysis as required</li><li>Provide guidance and oversight to payroll team members as needed</li><li>Assist with payroll-related projects, system updates, or process improvements during the contract period</li></ul>
<p><strong>Job Description: Communications and PR Lead</strong></p><p>Join our client’s team as a Communications and PR Lead, where you will play a pivotal role in shaping the organization’s voice, managing public perception, and driving impactful communication strategies. This role requires close collaboration across departments to ensure cohesive messaging that resonates with employees, clients, media, and the broader community—strengthening the brand’s reputation.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Strategic Communications</strong></p><ul><li>Design and execute comprehensive communication and PR strategies to elevate brand recognition.</li><li>Develop messaging frameworks and communication plans aligned with organizational objectives.</li></ul><p><strong>Media Relations</strong></p><ul><li>Build and maintain strong relationships with media outlets, journalists, and key influencers.</li><li>Draft, distribute, and pitch press releases and media materials to secure positive media coverage.</li></ul><p><strong>Internal Communications</strong></p><ul><li>Create engaging internal materials such as newsletters, announcements, and updates to foster employee engagement and alignment.</li><li>Partner with HR and leadership to communicate organizational initiatives and changes effectively.</li></ul><p><strong>External Communications</strong></p><ul><li>Oversee the development of marketing, social media, and corporate communications materials, ensuring brand consistency.</li><li>Respond to public inquiries and manage crisis communications to protect the organization’s reputation.</li></ul><p><strong>Content Development</strong></p><ul><li>Produce compelling speeches, articles, blog posts, and presentations for executives and leadership.</li><li>Ensure all messaging and content adheres to brand guidelines in both tone and visual identity.</li></ul><p><strong>Measurement & Optimization</strong></p><ul><li>Track and report the impact of communication and PR initiatives using key performance metrics.</li></ul><p>Analyze results to continually optimize strategies for maximum reach and effectiveness</p>
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
We are looking for a dedicated and detail-oriented Payroll Clerk to join our team on a long-term contract basis. This role is based in Toronto, Ontario, and involves ensuring the accurate and timely processing of payroll while adhering to all relevant regulations and standards. The successful candidate will play a key role in supporting payroll operations and contributing to the overall efficiency of the organization.<br><br>Responsibilities:<br>• Process employee payroll accurately and on schedule, ensuring compliance with legal and company requirements.<br>• Utilize payroll and accounting software systems, such as ADP Workforce Now and Ceridian Dayforce, to manage payroll tasks effectively.<br>• Maintain and update employee records, including time sheets and attendance data.<br>• Collaborate with the human resources team to address payroll-related inquiries and resolve discrepancies.<br>• Prepare and submit payroll reports, ensuring proper documentation and record-keeping.<br>• Assist with the administration of benefits and deductions as part of payroll processing.<br>• Monitor and ensure adherence to provincial and federal payroll regulations.<br>• Support system upgrades and integration efforts related to payroll operations.<br>• Provide excellent customer service to employees regarding payroll matters.<br>• Identify opportunities for process improvements and implement best practices in payroll management.
<p>Robert Half is pleased to present an exceptional opportunity for a Senior Member Services Representative to join our North York client, a Benefits and Pensions Administration Service.</p><p><strong>Your Role</strong></p><p> As a Senior Member Services Representative, you will serve as an expert resource for members, resolving both routine and complex inquiries related to pension and benefits. You will also mentor junior staff and help shape the service delivery approach.</p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver outstanding member service via phone, and email communication with empathy, accuracy, and efficiency.</li><li>Guide members through administrative processes such as enrollment, retirement applications, and plan education.</li><li>Prepare and issue member documentation, ensuring timely and accurate information.</li><li>Participate in member seminars, individual consultations, and union meetings.</li><li>Review member updates and documentation for accuracy; coordinate pension payment instructions with custodians.</li><li>Reconcile monthly and yearly pension payments in all forms.</li><li>Coach and support junior representatives to uphold service standards.</li><li>Identify and implement opportunities to enhance processes and member satisfaction.</li></ul><p><br></p>
