11 results for Help Desk Technician in Mississauga, ON

IT Manager

Toronto, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
This job posting is for a current vacancy with our client. We are seeking an experienced Service Desk & IT Operations Manager to lead service delivery and IT operations within a fast-paced, professional services environment. A core focus of this role is the implementation, alignment, and continuous improvement of service desk processes in accordance with ITIL/ITSM best practices. The successful candidate will optimize incident, request, and change management workflows, define and monitor ITSM KPIs, and ensure service delivery meets established performance and compliance standards. This is an excellent opportunity for a hands-on leader who thrives in fast-paced, high-performance environments and is passionate about delivering exceptional service. In this role, you will lead a Service Desk team, overseeing daily operations while driving performance, engagement, and service excellence. Strong people management experience is essential, as you will be responsible for coaching, mentoring, performance management, and building a high-performing, client-focused team. In this role, you will: <ul><li>Lead, coach, and develop Service Desk staff, with a strong focus on people management, performance coaching, skill development, and engagement.</li><li>Establish, define, and evolve baseline service metrics and KPIs to measure performance across incident, request, and change management processes.</li><li>Drive a strong culture of continuous improvement, using data, reporting, and trend analysis to enhance service quality, efficiency, and end-user experience.</li><li>Perform root cause analysis on recurring incidents and service issues, identifying underlying problems and implementing preventative and long-term corrective actions.</li><li>Lead the alignment, implementation, and ongoing optimization of ITSM processes and best practices, ensuring consistent, scalable, and compliant service delivery.</li><li>Monitor service performance through end-user feedback, operational reporting, and KPI analysis to identify improvement opportunities and service gaps.</li><li>Provide hands-on escalation support for complex hardware and software issues, including troubleshooting, research, and resolution.</li></ul>
2026-05-22T18:04:09Z

Family Lawyer

Toronto, ON
onsite
Permanent
140000.00 - 190000.00 CAD / Yearly
We are seeking a Family Lawyer to join our client's team in Toronto, Ontario. In this role, you will provide expert legal counsel and support across all areas of family law, delivering customized solutions to help clients achieve their goals. The ideal candidate is committed to offering compassionate, client-centered service while navigating complex legal issues. Responsibilities:<ul><li>Represent clients in family law matters such as divorce, child custody, spousal support, and property division.</li><li>Draft and review legal agreements, including marriage contracts, cohabitation agreements, and adoption applications.</li><li>Deliver strategic advice to clients by evaluating their objectives and proposing options in line with family law requirements.</li><li>Negotiate settlements and help mediate disputes with the aim of securing positive outcomes for clients.</li><li>Perform in-depth legal research to keep informed on updates and developments in family law.</li><li>Advocate for clients in court, presenting arguments and evidence effectively.</li><li>Collaborate with colleagues and external professionals to ensure thorough legal support for each case.</li><li>Build lasting relationships with clients, showing empathy and understanding throughout the process.</li><li>Manage case files efficiently, maintain accurate documentation, and meet all deadlines.</li><li>Uphold legal standards and ethical practices in all aspects of family law.</li></ul>
2026-05-19T20:18:46Z

Financial Analyst I - CAD

Markham, ON
remote
Contract / Temporary
28.00 - 30.00 CAD / Hourly
We are looking for a Financial Analyst I to join a healthcare organization in Markham, Ontario in a hybrid work environment. This Long-term Contract opportunity is well suited to an early-career candidate who enjoys working with data, supporting pricing and trade processes, and partnering with cross-functional teams to deliver accurate financial and commercial insights. The role focuses on maintaining strong operational discipline, producing clear reporting, and helping ensure commercial activities are executed in line with internal standards and regulatory expectations. Responsibilities: • Coordinate day-to-day pricing and trade support activities, including updating pricing information, administering promotions, monitoring customer-related records, and reviewing outcomes after program completion. • Prepare, organize, and track customer agreements, approval documentation, and other commercial records to support timely and accurate execution. • Contribute to financial and operational analysis by reviewing program results, monitoring accruals, examining rebate activity, and assisting with routine reporting. • Support assessments related to product introductions, promotional planning, and customer grouping analysis to help inform commercial decisions. • Maintain the accuracy of trade and pricing data by assisting with system upkeep, validating information, and resolving inconsistencies where required. • Create presentations, summaries, and reports for internal stakeholders to support meetings, decision-making, and ongoing business reviews. • Help ensure activities follow established policies, commercial procedures, and applicable local regulatory requirements. • Assist with audit-related requests by gathering documentation, maintaining organized records, and supporting archive management for trade and pricing materials. • Work closely with teams across Sales, Marketing, Finance, Customer Service, and other internal functions to support successful delivery of pricing and trade initiatives. • Provide assistance with process documentation, internal training support, continuous improvement efforts, and other related analytical or operational tasks as needed.
2026-06-01T15:18:48Z

Operations Manager

Oakville, ON
onsite
Permanent
70000.00 - 90000.00 CAD / Yearly
We are looking for an Operations Specialist to support residential service delivery in the condominium sector in Ontario. This position focuses on coordinating day-to-day operations, strengthening relationships with property managers and management firms, and helping ensure in-suite service work is delivered to a high standard. The successful candidate will combine operational oversight, client service, and business support while travelling within the service region as needed. Responsibilities: • Oversee assigned residential service portfolios and help ensure work is carried out in line with company standards, service expectations, and established operating practices. • Participate in project start-up discussions to confirm in-suite service delivery plans are organized, practical, and aligned with quality requirements. • Coordinate annual and semi-annual in-suite inspection scheduling to support timely service execution across condominium properties. • Respond to client questions and service concerns in a timely and attentive manner to build strong, lasting relationships with property managers and management companies. • Work closely with the sales team to identify opportunities for growth and support business development efforts within the residential condominium market. • Visit sites and complete equipment reviews for prospective clients to support solution planning and service proposals. • Represent the organization at industry events, trade shows, and board meetings when required to support client engagement and market presence. • Monitor market activity and competitor trends to provide insights that support operational planning and business strategy.
2026-05-19T15:33:50Z

Office & Payroll Administrator

Waterloo, ON
onsite
Permanent
60000.00 - 72000.00 CAD / Yearly
We are looking for an Office & Payroll Administrator to support daily operations in Waterloo, Ontario while helping maintain accurate payroll, accounting, and administrative processes. This position blends front-line office coordination with payroll and financial support, making it ideal for someone who is organized, detail-focused, and comfortable managing a range of responsibilities. The successful candidate will contribute to a well-run workplace by providing dependable administrative service, handling confidential information with care, and supporting leaders and staff across the business. Responsibilities:• Oversee day-to-day office operations, including coordinating supplies, service providers, courier activity, and facility-related needs to keep the workplace running smoothly.• Maintain shared office spaces such as meeting rooms, kitchen areas, and common rooms so they remain clean, stocked, and ready for use.• Administer office security-related tasks and respond to occasional after-hours notifications when required.• Support internal meetings, staff lunches, trade show preparation, and client gifting initiatives by organizing logistics and completing related administrative work.• Provide direct administrative assistance to senior leadership, including the President and Vice-President, as needed.• Review employee time records, apply overtime rules accurately, and prepare bi-weekly payroll submissions for approximately 25 to 35 employees through the appropriate systems and service provider.• Assist with employee onboarding activities and provide recruitment support when hiring needs arise.• Prepare client invoices from supporting documentation through entry, review, posting, and distribution, while also monitoring accounts receivable activities.• Reconcile monthly credit card statements, complete account coding, and perform additional data entry and accounting support tasks as required.
2026-05-14T20:28:44Z

Compensation & Benefits Specialist

Oakville, ON
onsite
Contract / Temporary
26.00 - 30.00 CAD / Hourly
We are looking for a Bilingual (EN/FR) Compensation & Benefits Specialist to join a national insurance organization in Oakville, Ontario on a Long-term Contract basis. In this role, you will support benefits, retirement, and leave administration for a large employee population while helping ensure accurate records, timely issue resolution, and a strong employee experience. This position is well suited to someone who is organized and confident working with HR systems, vendors, and internal stakeholders in a fast-paced environment. Responsibilities:• Manage day-to-day administration of employee benefits and group retirement programs, including enrolment changes, eligibility updates, and coordination with external providers.• Respond to questions from HR partners and employees regarding benefit and retirement matters, investigating issues thoroughly and providing clear, attentive support.• Review and reconcile data between internal HR platforms and carrier systems to maintain accurate coverage information and employee records.• Assist with annual enrolment activities by preparing employee communications, supporting testing, and contributing French-language materials where required.• Contribute to year-end processes by validating data, supporting taxable benefit reporting, and helping resolve discrepancies.• Maintain benefits and leave procedures by updating documentation and supporting system changes related to plan or coverage adjustments.• Oversee shared benefits inbox activities, ensuring documents are tracked properly and return-to-work information is handled in a timely manner.• Coordinate regular collection of employee premium payments during leave periods and arrange remittances in line with plan rules and provider requirements.• Provide administrative support on more complex leave and disability cases by collecting documentation, coordinating communication, and keeping case files organized.• Monitor adherence to federal and provincial leave requirements across supported regions and escalate sensitive or complex matters when needed.
2026-05-27T13:28:46Z

Accounts Payable Clerk

Concord, ON
onsite
Permanent
70000.00 - 95000.00 CAD / Yearly
We are looking for an Accounts Payable Clerk to support project-driven financial operations for a construction business in Concord, Ontario. In this role, you will oversee invoice processing and payment coordination with a strong focus on job cost accuracy, documentation, and compliance with internal controls. The position plays an important part in ensuring project expenses are properly recorded, validated against completed work, and managed in line with budget and contract requirements. Responsibilities: • Review incoming invoices from suppliers and subcontractors, confirm pricing and contract details, and ensure each submission includes the required backup documentation. • Enter and assign costs accurately within construction accounting systems, linking expenses to the appropriate project, cost category, and phase of work. • Compare billed amounts to approved progress on active jobs and raise concerns when charges do not match certified work, agreed scope, or authorized extras. • Support the preparation and validation of subcontractor payments by confirming holdbacks, contract terms, and completed work before release. • Maintain accurate month-end cut-off practices by recording costs in the proper period and capturing accruals for work completed but not yet invoiced. • Prepare payment batches for review, ensuring all disbursements follow approval protocols and established cash control procedures. • Communicate with vendors and subcontractors to resolve invoice discrepancies, clarify submission requirements, and provide updates on payment status. • Keep complete financial records that support audit readiness, contract compliance, and clear traceability from invoice receipt through final payment.
2026-05-07T19:58:45Z

Accounts Receivable Specialist

Aurora, ON
onsite
Contract / Temporary
30.00 - 30.00 CAD / Hourly
We are looking for an Accounts Receivable Specialist to join a manufacturing organization in Aurora, Ontario on a Long-term Contract basis. In this role, you will help maintain strong cash flow by overseeing receivables reporting, supporting collections activity, and ensuring accurate application of customer payments across multiple entities. The position works closely with finance, operations, and leadership teams to improve visibility into outstanding balances and strengthen overall accounts receivable performance. Responsibilities: • Build and maintain accounts receivable dashboards that provide timely visibility into aging, collection activity, and outstanding balances across multiple business entities. • Prepare and circulate recurring management reports that summarize key receivables indicators, including overdue accounts, collection results, and trends affecting cash flow. • Contact customers regarding past-due balances, monitor follow-up activity, and adapt collection approaches based on account status and business needs. • Keep receivables tracking tools up to date so that high-priority and aged accounts are identified and addressed efficiently. • Process and apply incoming payments accurately, investigate unapplied cash, and resolve misallocations on customer accounts. • Record banking activity, complete bank reconciliations, and address discrepancies in a timely and accurate manner. • Partner with internal stakeholders to review disputed or aged receivables, gather supporting documentation, and escalate unresolved issues when required. • Coordinate collection review meetings with business leaders, document outcomes, and recommend workflow or reporting improvements to enhance performance. • Maintain supplier and master data records within the accounting system in line with internal control requirements and support month-end close activities as needed. • Work with cross-functional teams, including IT and finance, to identify automation opportunities and streamline accounts receivable processes.
2026-05-20T21:43:49Z

Financial Analyst

Centre Wellington (elora, Fergus, Arthur), ON
onsite
Permanent
75000.00 - 95000.00 CAD / Yearly
We are looking for a Financial Analyst to join a hybrid team in Centre Wellington, Ontario, where you will turn financial information into practical recommendations that support commercial decision-making. This role works closely with sales and finance partners to evaluate pricing, profitability, and business performance across customers, products, and channels. The ideal candidate brings strong analytical capability, sound financial judgment, and the confidence to communicate insights clearly to non-financial stakeholders. Responsibilities:• Work alongside sales and commercial leaders to evaluate pricing strategies, review deal economics, and provide insight into customer-level profitability.• Examine margins across product lines, customer segments, and distribution channels to uncover performance trends and recommend improvement opportunities.• Contribute to the design and ongoing oversight of discount structures, promotional offers, and pricing initiatives to support profitable growth.• Administer customer rebate programs by maintaining accurate records, preparing monthly accruals, and investigating variances against expectations.• Build and refine financial models that measure how pricing adjustments, rebate structures, and commercial programs affect revenue and gross margin.• Support recurring business planning activities by preparing analysis that helps the sales team assess current results and upcoming priorities.• Produce reports and dashboards that highlight sales performance, explain key trends, and support longer-term planning discussions.• Partner with finance colleagues to help ensure revenue treatment, rebate accounting, and related controls are handled accurately and in line with policy.• Identify ways to improve reporting, pricing governance, and rebate administration through process standardization and increased automation.• Provide additional analysis and contribute to special projects based on evolving business needs.
2026-05-25T15:38:44Z

Operations Claims Assistant

Thornhill, ON
remote
Contract / Temporary
18.00 - 18.00 CAD / Hourly
We are looking for an Operations Claims Assistant to join a service-focused team in Ontario on a contract basis. This position supports claims and operations functions by coordinating reporting, maintaining records, and responding to internal requests with accuracy and care. The role suits someone who is highly organized, comfortable working with data, and able to manage changing priorities in a busy office environment. Responsibilities: • Produce and circulate operational and claims reports for multiple business areas, ensuring information is timely, clear, and accurate. • Use Microsoft Excel, Word, and Outlook to compile data, track activity, and prepare clear documents and reporting materials. • Maintain reporting tools, spreadsheets, databases, and departmental trackers so records remain complete and up to date. • Assist with improving internal reporting methods and administrative workflows to support greater efficiency across the team. • Handle incoming requests and correspondence from internal stakeholders, directing items to the appropriate teams and following up as needed. • Work closely with claims and operations staff to gather reporting needs, coordinate administrative tasks, and support day-to-day activities. • Attend team and leadership meetings to provide progress updates on assignments, priorities, and outstanding deliverables. • Ensure all work is completed in line with company standards, service expectations, and confidentiality requirements.
2026-05-21T20:38:47Z

Accounts Payable Specialist

Toronto, ON
onsite
Contract / Temporary
23.75 - 27.50 CAD / Hourly
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Toronto, Ontario. In this long-term contract position, you will play a key role in ensuring the accurate and efficient processing of vendor invoices, payment requests, and other accounts payable activities. This role offers an exciting opportunity to work within the healthcare sector, supporting vital operations and maintaining compliance with corporate policies. Responsibilities: • Process a high volume of vendor invoices and payment requests with precision and attention to detail to support hospital operations, capital projects, and trust funds. • Validate invoices by ensuring proper authorization, adherence to corporate policies, and compliance with documentation requirements. • Resolve outstanding invoices, credit notes, and overdue items by collaborating with Procurement Services, Logistics, end users, and vendors. • Communicate with vendors to address and resolve discrepancies in a timely manner. • Reconcile supplier general ledger accounts to monthly statements and provide aged creditor listings for audits. • Obtain required approvals in line with signing authority policies and follow up with management and staff to address overdue invoices. • Contribute to month-end, quarter-end, and year-end processes, as well as participate in special projects such as audits. • Match purchase orders (2- and 3-way matching), verify coding and receiving slips, and ensure proper pricing. • Process and monitor monthly procurement card payments while ensuring adherence to purchasing card policies. • Perform data uploads for summary invoice billings and prepare accounts payable support for wire transfers.
2026-05-22T13:38:41Z