We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in North York, Ontario. In this role, you will play a key part in delivering excellent service to applicants, ensuring their inquiries are addressed with attention to detail and efficiency. This position offers an opportunity to work in a collaborative environment within the detail-oriented services industry.<br><br>Responsibilities:<br>• Respond to applicant inquiries with attention to detail and provide clear guidance and support.<br>• Communicate updates to applicants regarding file statuses, submission deadlines, and any changes or closures.<br>• Review applicant documents for completeness and request additional materials when necessary.<br>• Verify submitted documentation to ensure it meets established standards and requirements for further processing.<br>• Perform accurate data entry to maintain detailed and confidential applicant records.<br>• Collaborate with team members to ensure consistency in processes and adherence to organizational standards.<br>• Provide proactive feedback to address any issues that arise during the application process.<br>• Uphold confidentiality and exercise sound judgment when handling sensitive information.<br>• Utilize the registration database to manage applicant files effectively.
<p>Seeking a motivated French/English Bilingual Technical Support Level I professional to join a rapidly growing team. This role focuses on providing efficient, high-quality support to customers, assisting with technical troubleshooting, onboarding, and device monitoring. </p><p><br></p><p>Principal Responsibilities:</p><ul><li>Respond promptly and professionally to customer support tickets.</li><li>Document resolutions and key details in IT systems such as HubSpot.</li><li>Monitor customer devices for uptime, troubleshoot issues, and generate analytics reports.</li><li>Communicate technical updates across teams using platforms like Teams and HubSpot.</li><li>Track and resolve issues with internal IT and external vendors.</li><li>Keep users informed on issue status and next steps.</li><li>Deliver excellent customer service, addressing concerns with effective communication and problem-solving.</li><li>Availability for non-standard hours, weekends, and on-call shifts as needed.</li><li>Perform additional duties as required.</li></ul>
<p>We are looking for a dedicated AR/Collections Associate to oversee business-to-business accounts receivable collections for both Canadian and U.S. customers. This role is instrumental in ensuring timely payments, maintaining strong customer relationships, and supporting cash application processes. You will also contribute to invoicing tasks and assist with resolving account discrepancies.</p><p><br></p><p>Responsibilities:</p><p>• Manage B2B collections for Canadian and U.S. customer accounts, ensuring payments are received promptly.</p><p>• Follow up on overdue accounts and address payment issues while fostering positive client relationships.</p><p>• Accurately post customer payments and handle cash application processes.</p><p>• Provide backup support for invoicing tasks when required.</p><p>• Investigate and resolve account discrepancies, including short payments and unapplied funds.</p><p>• Prepare and maintain aging reports, offering regular updates to management on collection activities.</p><p>• Respond to customer inquiries with professionalism and efficiency.</p><p>• Collaborate with internal departments, such as Sales, Customer Service, and Finance, to address billing and payment concerns.</p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
We are looking for a skilled Technical Support Analyst to join our team in Toronto, Ontario. In this role, you will provide comprehensive technical assistance to ensure seamless operation of IT systems and applications. This position offers an opportunity to work with cutting-edge technologies and collaborate with a dynamic team to deliver exceptional support services.<br><br>Responsibilities:<br>• Provide technical support for Microsoft Server environments, including Server 2008/2012, Exchange 2010, and SQL Server.<br>• Manage and maintain cloud technologies such as Microsoft Azure, cloud-based storage solutions, virtual machines, and identity/access management tools.<br>• Assist in the migration, administration, and ongoing support of Microsoft 365 services, including Exchange Online, OneDrive, and other cloud platform tools.<br>• Perform patch management and ensure proper updates to systems using relevant software.<br>• Troubleshoot network-related issues, including VPN configuration, switches, routers, and firewalls.<br>• Monitor IT systems to identify potential issues and implement proactive solutions using network monitoring and alerting tools.<br>• Provide support for Active Directory and Exchange, ensuring optimal functionality and user access.<br>• Collaborate with team members to develop and implement effective IT solutions and strategies.<br>• Deliver deskside and remote technical support for hardware, software, and desktop applications.<br>• Document technical incidents and resolutions using ticketing systems to ensure effective tracking and follow-up.
Reporting to a program manager, the Home Support Coordinator assists in coordinating and monitoring service for community clients and scheduling workers in both the community and other Reconnect programs. The successful candidate will in, collaboration with their manager, monitor, support and assist in directing Home Support Workers and program staff and maintain appropriate records. The duties and responsibilities of this position include but are not limited to:<br> <br>• Receives and handles issues including service scheduling, cancellations, billing, etc. and seeks the support of management when needed;<br>• Works closely with Case Workers and management to assure that client care plans are incorporated in service delivery;<br>• Point person for scheduling client services in Services for Seniors programs;<br>• Maintains and files all required documentation, statistics and records for the department;<br>• Completes all other duties as assigned by the program manager.<br> <br>The successful candidate will possess:<br>• Community College Diploma in related field;<br>• Two or more years related experience; preferably in a health care setting;<br>• Minimum 2 years electronic scheduling experience.<br> <br> <br>Key skills and abilities we are looking for:<br> <br>• Sound organizational skills with the ability to multi-task and meet conflicting deadlines are essential; <br>• Demonstrated problem-solving skills;<br>• Self-directed and independent, but also experienced in working effectively as a member of multi-disciplinary team, which includes internal and external stakeholders;<br>• Excellent interpersonal and communication skills, and ability to effectively act as an agent for Reconnect with internal and external stakeholders;<br>• Applied computer skills (Microsoft Office, Client Information Systems, Scheduling softwares);<br>• Fluency in a second language is a strong asset.<br> <br>Special Requirements:<br>• Criminal all candidates required to undergo background check;<br>• Must be willing to work flexible hours to fulfill the needs of the position, as required;<br>• Must be willing to work weekends and some statutory holidays. <br> <br>Who we are:<br>Reconnect Community Health Services is a not-for-profit health service organization located in the west end of Toronto. We provide services for seniors, caregivers, and people living with mental health and addictions concerns.
<p>We are looking for a skilled Litigation & Dispute Resolution Associate to join our clients dynamic Advocacy Group in Toronto, Ontario. This position offers an exciting opportunity to work on diverse and complex commercial litigation matters, collaborating with a team that values excellence and innovation. If you are passionate about delivering exceptional legal solutions and have a strong background in commercial litigation, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in commercial litigation cases, including corporate disputes, securities, and product liability matters.</p><p>• Prepare and present legal arguments in court proceedings and negotiations.</p><p>• Conduct thorough legal research to support case strategies and ensure compliance with applicable laws.</p><p>• Draft and review legal documents, including pleadings, motions, and contracts.</p><p>• Collaborate with clients to understand their needs and develop tailored legal solutions.</p><p>• Manage case files effectively, ensuring timely updates and adherence to deadlines.</p><p>• Provide guidance on complex legal issues, including construction litigation and class actions.</p><p>• Support the team in resolving disputes related to banking, insolvency, and insurance litigation.</p><p>• Foster strong relationships with clients, maintaining professionalism and confidentiality.</p><p>• Stay up-to-date with legal trends and developments to enhance the quality of services provided.</p>
<p>We are looking for a Litigation Associate to join our clients team in Toronto, Ontario. In this role, you will handle diverse legal matters related to municipal insurance defence and public sector liability claims. This position offers an excellent opportunity to work on complex cases and contribute to the effective representation of public authorities.</p><p><br></p><p>Responsibilities:</p><p>• Represent clients in municipal insurance defence cases, ensuring thorough preparation and effective advocacy.</p><p>• Manage litigation files, including drafting pleadings, motions, and other court documents.</p><p>• Conduct legal research to support case strategies and provide accurate advice to clients.</p><p>• Collaborate with senior lawyers on high-profile defence claims involving provincial liability.</p><p>• Attend court hearings, mediations, and settlement negotiations as required.</p><p>• Analyze evidence and develop case strategies tailored to client needs and legal standards.</p><p>• Maintain communication with clients, providing updates and addressing their concerns promptly.</p><p>• Work with external experts and witnesses to strengthen case arguments.</p><p>• Ensure compliance with all legal and ethical standards throughout the litigation process.</p>
<p>We are looking for an adaptable and well-rounded Bookkeeper & Office Manager to join our client's team on a long-term contract basis in Toronto, Ontario. This role offers an exciting opportunity to work in a dynamic biotech environment, supporting a variety of financial, payroll, administrative, and operational tasks. The ideal candidate will bring expertise in Payroll, Accounts Payable, and Office Administration/Operations, along with a willingness to take on diverse responsibilities in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts payable processes, including reviewing invoices, coordinating payments, and ensuring accuracy in vendor transactions.</p><p>• Oversee Canadian payroll compliance for approximately 25 employees, ensuring timely and accurate processing.</p><p>• Maintain office operations by managing supplies, coordinating deliveries, and ensuring the workspace runs smoothly.</p><p>• Handle general administrative duties such as organizing events, managing mail, and assisting with ad hoc office tasks.</p><p>• Assist with vendor management and coordination, ensuring effective communication and service delivery.</p><p>• Collaborate closely with other team members to address operational needs.</p><p>• Serve as a point of contact for visitors and deliveries, maintaining a welcoming and organized office environment.</p><p>• Additional responsibilities down the line could include supporting HR and benefits administration processes, as well as financial support through tasks like month-end journal entries and reconciliation, depending on expertise and interest.</p>
<p>Our client in Markham is recruiting for a UX/UI Designer with front-end development experience for a 6-month contract. This is a 6 month initial contract opportunity; they are currently located in Downtown Markham but will be moving to North York (near HWY 401/404) in the Fall 2026. </p><p><br></p><p>The UX/UI Designer will combine user-centered design with modern front-end development to build intuitive, responsive, and accessible web applications. You will collaborate closely with product managers, designers, and engineers to translate user needs and business requirements into high-quality digital experiences.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Design & User Experience</p><ul><li>Create wireframes, mockups, and prototypes aligned with user needs and business goals.</li><li>Conduct user research and usability testing to inform design decisions.</li><li>Work cross-functionally to ensure design consistency, usability, and accessibility.</li></ul><p>Front-End Development</p><ul><li>Build responsive and scalable web interfaces using modern JavaScript/TypeScript frameworks such as React, Angular, or Vue.</li><li>Integrate front-end components with backend APIs and services.</li><li>Optimize applications for performance and cross-browser compatibility.</li></ul><p>Collaboration</p><ul><li>Work closely with backend engineers to support integration and define API contracts.</li><li>Participate in technical discussions and code reviews.</li></ul><p><br></p>
<p>Overview</p><p>We are seeking an experienced Power Platform Developer with 5–6 years of hands-on experience in Microsoft Power Platform technologies to design, develop, and support enterprise-grade applications.</p><p>This role focuses on building scalable business applications, automating workflows, and delivering data-driven reporting solutions. You will work closely with business stakeholders, analysts, and cross-functional teams to deliver impactful solutions that support both operational and analytical needs.</p><p><br></p><p>Key Responsibilities</p><p>Power Platform Development</p><ul><li>Design and develop Power Apps (Canvas Apps) to support business workflows and enterprise data management</li><li>Build scalable solutions using Dataverse, SharePoint, and SQL-based data sources</li><li>Develop and maintain Power Automate flows for workflow automation, approvals, and integrations</li><li>Implement advanced Power Fx formulas, reusable components, and optimized application logic</li></ul><p>Power BI & Reporting</p><ul><li>Develop Power BI dashboards and reports to provide actionable business insights</li><li>Design efficient data models and transformations</li><li>Build and maintain SSRS reports for operational reporting</li></ul><p>Database & Integration</p><ul><li>Write efficient SQL queries, stored procedures, and data transformations</li><li>Work with SSIS packages for ETL processes</li><li>Integrate Power Platform solutions with enterprise databases and backend systems</li></ul><p>Dataverse & Data Modeling</p><ul><li>Design and manage Dataverse tables, relationships, and business rules</li><li>Implement data validation logic and ensure data integrity</li><li>Configure security roles and access controls</li></ul><p>Solution Delivery & Collaboration</p><ul><li>Translate business requirements into scalable technical solutions</li><li>Participate in design, testing, deployment, and production support</li><li>Collaborate with stakeholders across business and IT teams</li></ul><p>Documentation & Best Practices</p><ul><li>Document technical designs, configurations, and workflows</li><li>Follow best practices for Power Platform development, governance, and security</li><li>Support continuous improvement of existing solutions</li></ul><p><br></p><p>Qualifications</p><ul><li>5–6+ years of hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Dataverse)</li><li>Strong experience with SQL, data modeling, and Microsoft data technologies</li><li>Experience building enterprise-grade applications and workflow automation solutions</li><li>Solid understanding of system integrations and data architecture</li></ul><p><br></p><p>Nice to Have</p><ul><li>Experience with Power Platform ALM, solution, and environment management</li><li>Familiarity with REST APIs and system integrations</li><li>Microsoft Power Platform certifications</li><li>Experience in financial services or regulated environments</li></ul><p><br></p>
<p>We are looking for an experienced Commercial Litigation Lawyer to join our client's dynamic team in Toronto, Ontario. This role offers the opportunity to handle a diverse range of complex legal matters, including construction disputes, negligence claims, and fraud investigations. Ideal candidates will bring a strong analytical approach, exceptional advocacy skills, and a commitment to delivering outstanding client service.</p><p><br></p><p>Responsibilities:</p><p>• Handle a variety of commercial litigation cases, such as construction disputes, negligence claims, and fraud investigations.</p><p>• Provide strategic advice and representation in matters involving bankruptcy, insolvency, and restructuring.</p><p>• Draft and review legal documents, including pleadings, briefs, and agreements, with precision and attention to detail.</p><p>• Conduct thorough legal research to support case strategies and ensure compliance with relevant laws.</p><p>• Manage files independently, taking responsibility for all aspects of case progression.</p><p>• Advocate effectively for clients in negotiations, mediations, and court proceedings.</p><p>• Collaborate with colleagues and clients to develop practical solutions to complex legal issues.</p><p>• Investigate and enforce recovery actions in fraud-related cases.</p><p>• Demonstrate superior practice management skills to meet deadlines and prioritize tasks efficiently.</p><p>• Maintain a high level of client service in all interactions.</p>
<p>We are looking for an experienced Litigation Associate to join our clients dynamic team in Toronto, Ontario. In this role, you will work on high-profile cases, collaborating with skilled team members to address complex corporate and commercial disputes. This position offers the opportunity to refine your advocacy skills while contributing to a global legal practice renowned for its expertise and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all aspects of corporate and commercial litigation cases, ensuring thorough preparation and strategic execution.</p><p>• Collaborate with a team of experienced lawyers to develop innovative legal strategies for arbitration and dispute resolution.</p><p>• Conduct comprehensive legal research and analysis to support case strategies and arguments.</p><p>• Represent clients in court hearings, mediations, and arbitrations, delivering persuasive advocacy.</p><p>• Draft and review complex legal documents, including pleadings, contracts, and settlement agreements.</p><p>• Engage with clients to understand their needs and provide tailored legal advice for resolving disputes.</p><p>• Coordinate with internal and external stakeholders to ensure seamless case management.</p><p>• Stay updated on evolving laws and regulations relevant to corporate and commercial litigation.</p><p>• Participate in development opportunities to enhance skills and knowledge.</p><p>• Contribute to the firm’s reputation by maintaining high ethical standards and delivering exceptional legal services.</p>
<p>Are you a highly skilled tax professional with a passion for Canadian taxation and mentoring emerging talent? Our firm is seeking a Senior Tax Accountant to join our dynamic team. In this high-impact role, you will bridge complex tax strategy and client success, leveraging your expertise in public practice accounting to drive outstanding results.</p><p><strong> </strong></p><p><strong>Duties & Responsibilities:</strong></p><p><em>Team Leadership & Quality Control</em></p><ul><li>Oversee a team of bookkeepers, actively coaching and ensuring proficiency in financial statement preparation and T2 accuracy.</li><li>Review T1 and T2 returns at a high level, ensuring compliance with rigorous quality standards before filing.</li></ul><p><em>Tax Advisory & Strategy</em></p><ul><li>Meet with business owners to evaluate year-end performance and provide strategic advice (including optimal salary/dividend compensation structures).</li><li>Lead complex tax planning initiatives, such as corporate reorganizations and restructurings, including filing required tax elections.</li><li>Serve as the primary contact for CRA audits and reviews, resolving disputes and navigating complex tax scenarios.</li></ul><p><em>Operations & Execution</em></p><ul><li>Maintain technical excellence by processing complex financial statements and T1/T2 returns on a daily basis.</li><li>Manage a diverse client portfolio, ensuring all deadlines are met across multiple concurrent projects.</li><li>Identify opportunities for expanded service offerings within your client base and contribute to firm growth initiatives.</li></ul><p><strong>Key Interfaces:</strong></p><ul><li>Internal: Partners, Bookkeepers, Office Manager</li><li>External: Clients, Government Agencies, Financial Institution</li></ul><p><strong>What Success Looks Like:</strong> The ideal Senior Tax Accountant demonstrates a proactive, owner-operator mindset, balancing technical expertise with mentoring and advocacy. Success is delivered through error-free, timely filings, successful resolution of complex tax issues, and strategic tax plans that drive measurable client outcomes. Top performers grow their book of business by earning deep trust and supporting clients through every audit, reorganization, and fiscal year-end.</p><p><br></p><p><strong>Ready to advance your career?</strong></p><p>Apply today or contact a Robert Half talent solutions professional to schedule a walk-through and learn more about this opportunity.</p><p> </p>
<p>Robert Half is partnering with a leading client in Toronto, Ontario to recruit a detail-oriented Collections Specialist. This role is a vital part of the organization’s finance team, responsible for ensuring timely payment collections, maintaining accurate financial records, and fostering strong client relationships. Candidates with a background in financial services and excellent organizational skills are encouraged to apply and make an impact in a dynamic work environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Proactively monitor and manage overdue client accounts to ensure prompt collections.</li><li>Communicate with clients to resolve payment disputes while maintaining positive relationships.</li><li>Utilize accounting systems to track accounts, process payments, and update financial records.</li><li>Conduct investigations into delinquent accounts with tools such as Accurint.</li><li>Collaborate with internal teams to improve collection procedures and optimize workflows.</li><li>Analyze credit risk and provide account management recommendations.</li><li>Ensure compliance with all company policies and industry regulations throughout the collections process.</li><li>Maintain thorough documentation regarding all collections communications and transactions.</li><li>Identify and implement opportunities for process improvement to increase efficiency.</li></ul><p><br></p>
<p>We are looking for a dedicated Litigation Associate to join our client's dynamic legal team in Toronto, Ontario. In this role, you will handle a variety of civil and commercial litigation matters, ensuring high-quality service and results for clients. This position offers the opportunity to work in a hybrid environment, providing flexibility and opportunities for growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage a diverse caseload of civil and commercial litigation files, ensuring timely and effective resolution.</p><p>• Draft, review, and finalize legal documents, including pleadings, briefs, and correspondence.</p><p>• Participate in mediation, arbitration, and court proceedings, advocating effectively on behalf of clients.</p><p>• Conduct thorough legal research and analysis to support case strategy and decision-making.</p><p>• Collaborate with other team members to develop innovative solutions for complex legal issues.</p><p>• Utilize case management and document management software to organize and track case progress.</p><p>• Communicate with clients to provide updates, gather information, and address concerns.</p><p>• Ensure compliance with legal standards, regulations, and internal policies.</p><p>• Handle complaint administration and claim processes with precision and attention to detail.</p><p>• Stay updated on changes to civil and commercial law to maintain expertise in the field.</p>
We are looking for a detail-oriented Records Associate to join our team in Toronto, Ontario on a contract basis. In this role, you will play a crucial part in managing and maintaining accurate records while providing general office support. This position is ideal for someone who thrives in an environment that values attention to detail and enjoys working collaboratively.<br><br>Responsibilities:<br>• Organize, maintain, and update physical and digital records to ensure accuracy and accessibility.<br>• Perform receptionist duties, including greeting visitors and handling incoming calls in a courteous manner.<br>• Assist with document preparation, filing, and retrieval to support daily operations.<br>• Coordinate with team members to ensure proper record-keeping practices are followed.<br>• Handle confidential information with discretion and comply with organizational policies.<br>• Conduct regular audits of records to identify discrepancies and implement corrective actions.<br>• Provide general administrative support, such as scheduling meetings and managing office supplies.<br>• Collaborate with other departments to streamline record management processes.<br>• Ensure compliance with industry regulations and standards in all record-related activities.
<p><strong>Position Overview:</strong></p><p> Our client, a well-established member-focused organization, is seeking a highly experienced Senior Auditor to join their Internal Audit team. This individual will be responsible for leading comprehensive audit engagements, assessing organizational risks, and contributing to strong governance across a variety of operational and technology domains.</p><p><br></p><p><strong>Why Apply?</strong></p><ul><li>Genuine work-life balance supported by a holistic approach to wellness</li><li>Ongoing professional development opportunities, including reimbursement for education and certifications</li><li>Competitive compensation and comprehensive benefits package, including a defined contribution plan and personal spending account</li><li>Employee recognition, incentive, and rewards programs</li><li>A collaborative culture that celebrates diversity and fosters inclusivity</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Plan and execute end-to-end internal audit projects in alignment with departmental and IIA standards, working closely with the Internal Audit Manager</li><li>Design, perform, and document audit procedures, analyzing risks and testing controls throughout the engagement</li><li>Synthesize findings into clear, impactful audit reports for management and Board-level audiences, highlighting root causes and operational impact</li><li>Track resolution of audit findings and support action plan implementation to mitigate identified risks</li><li>Partner with other leaders to deliver advisory insights on risk, governance, and internal control initiatives</li><li>Establish and maintain productive relationships with business stakeholders across the organization</li><li>Collaborate with a multidisciplinary team on integrated audits, leveraging diverse technical skill sets</li><li>Drive enhancements to audit methodologies by adopting new technologies and data analytics</li></ul><p><strong> </strong></p><p><br></p>
We are looking for an experienced Logistics Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will play a key part in managing logistics operations, ensuring seamless coordination of shipping and receiving activities. This position is ideal for someone with a strong background in logistics and a commitment to delivering efficient and accurate results.<br><br>Responsibilities:<br>• Process purchase orders and review receiving documentation to ensure accuracy and completeness.<br>• Collect and verify packing slips, matching them to corresponding purchase orders.<br>• Enter and receive items into the system, maintaining accurate records of inventory.<br>• Investigate discrepancies in documentation or inventory and collaborate with internal teams to resolve issues.<br>• Work closely with engineering and operations teams to streamline logistics processes and improve efficiency.<br>• Utilize business systems, including ERP and CRM tools, to manage logistics data effectively.<br>• Coordinate shipping functions and transportation services to meet organizational needs.<br>• Provide exceptional customer service by addressing logistics-related inquiries and concerns.<br>• Monitor and maintain compliance with company procedures and industry regulations.<br>• Support office functions related to logistics and inventory management.
<p>Primary Location: Toronto Ontario </p><p> 130 King Street West </p><p> Toronto Ontario </p><p> M5X 1J9 </p><p><br></p><p> Temp-to-perm: Yes </p><p> Remote working: Hybrid - 2-3 days in office at first. </p><p> Bilingualism EN/FR: asset </p><p><br></p><p> Description </p><p> National Bank Independent Network NBIN is Canadas leading provider of custody trade execution and brokerage solutions for Independent Portfolio Managers Introducing Brokers and Investment Fund managers. With over 25 years of continuous service and a team of more than 240 professionals we serve 400 independent firms with over 290 billion in assets and 800000 Canadian investors. </p><p><br></p><p> Our mission statement is: </p><p> We have a passion for finding innovative solutions to complex problems partnering and helping independent wealth management firms grow their businesses. </p><p> Positive Impact. People First. </p><p> This position is responsible for providing efficient administrative support to NBIN clients by ensuring that all assignments are completed in a prompt and accurate manner and all queries are replied to in a timely manner. </p><p> The successful candidate will be eager to expand knowledge in Admin Hub from an Operational perspective. Additionally the candidate will work with multiple technology platforms and develop a thorough understanding of their interaction. </p><p> The candidate will be responsible for communicating via email directly to Networks/internal partners while navigating operational processes. Collaborate with internal partners primarily Banking Transfers Data Services and Fees </p><p> This role requires curiosity and meticulous organization to properly prioritize day to day activities related to processing of tickets and answering inquiries. </p><p><br></p><p> Main Responsibilities </p><p> - Provide support to the Service evolution teams as well as clients. </p><p> - Responsible for timely completion of assigned tasks within S.L.A. and follow-up to ensure any outstanding items are processed. </p><p> - Daily review and approve administrative items such as De-registrations Bank Transfers Foreign Exchanges Internal Account Transfers and Fee Set Ups </p><p> - Provide process improvement recommendations that will enhance the overall business relationship with clients. </p><p> - Sundry duties as assigned. </p><p><br></p><p> Behaviours </p><p> - Proactive take charge of challenges impacting the team. </p><p> - Contribute to an inclusive and collaborative culture at NBIN. </p><p> - Be a change agent and articulate the positivity of change. </p><p> - Passionate about delivering exceptional client experience. </p><p> - Be a change agent for culture technology and methodology. </p><p> - Challenge the existing process. </p><p> - Identify opportunities to improve the client and employee experience. </p><p> - Self-start requiring limited supervision that acts as a resource to colleagues. </p><p><br></p><p> Qualifications </p><p> - University degree with a minimum of two years in a brokerage/service role </p><p> - Completion of the CSC and CPH is preferred. </p><p> - Possess knowledge of the structure procedures and systems utilized within NBIN and...</p>
We are looking for an experienced Legal Assistant to join our team in Toronto, Ontario. This role involves providing comprehensive administrative and legal support to ensure seamless operations and effective client service. The successful candidate will demonstrate exceptional organizational skills and attention to detail while working in a dynamic legal environment.<br><br>Responsibilities:<br>• Assist lawyers in coordinating hearings and trials, including tracking court dates, filing deadlines, and drafting pleadings.<br>• Prepare and review legal documents and correspondence, including materials for administrative tribunals such as the Ontario Labour Relations Board and the Human Rights Tribunal of Ontario.<br>• Manage the timely service and filing of court materials, adhering to the Rules of Civil Procedure and tribunal-specific procedural guidelines.<br>• Support daily time entry processes to ensure accuracy and compliance with firm standards for billing purposes.<br>• Proofread legal documents to ensure proper formatting, grammar, spelling, and overall clarity.<br>• Maintain calendars, schedule meetings, and manage reminder systems to ensure deadlines are met efficiently.<br>• Open, organize, and manage large and complex client files with an effective filing and retrieval system for both electronic and physical records.<br>• Coordinate client meetings, including booking rooms and arranging necessary audio-visual equipment.<br>• Close files in both electronic systems and physical storage, which may involve lifting file boxes.<br>• Perform additional administrative tasks as needed, including collaborating with other legal assistants.
<p>We are looking for an experienced Administrative Assistant to join a dynamic investment firm in Mississauga, Ontario. In this role, you will provide exceptional administrative support across multiple business units, ensuring smooth operations and effective communication. This position is ideal for someone who thrives in a fast-paced environment and has a keen eye for detail.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound communications, including phone calls, emails, and correspondence.</p><p>• Assist with event planning, including scheduling, invitations, and vendor coordination for facility openings and other corporate events.</p><p>• Maintain and update social media platforms for the home care division, ensuring accurate and engaging content.</p><p>• Support insurance renewals and other operational tasks.</p><p>• Prepare and edit documents, presentations, and reports using Microsoft Office tools.</p><p>• Collaborate with diverse business units to ensure seamless administrative support across projects.</p><p>• Organize office operations and procedures, contributing to a productive and detail-oriented work environment.</p><p>• Monitor and manage supplies, ensuring the office is well-stocked and operational.</p><p>• Provide excellent customer service to clients, addressing inquiries and resolving issues promptly.</p>
We are looking for a dedicated Customer Service Representative to join our team in Thornhill, Ontario. This is a Contract position with the possibility of becoming permanent, offering an excellent opportunity to contribute to meaningful work while growing your skills. The initial term is three months, with the potential for extension based on performance and business needs.<br><br>Responsibilities:<br>• Draft and manage various forms and correspondence related to claims files, including letters to members, third-party reports, and consent forms for police report requests.<br>• Process payments on claims, such as appraisal fees, glass repair invoices, and police report fees.<br>• Assist the Total Loss team by preparing and dispatching Proof of Loss documents to facilitate claim settlements.<br>• Request official reports, including police and fire incident reports, to support claims investigations.<br>• Coordinate the dispatch of property damage claim files to legal representatives as required.<br>• Organize, sort, and distribute incoming correspondence efficiently.<br>• Make outbound calls to members to gather initial details for new claims reported after-hours or online.<br>• Respond to inbound calls as needed, ensuring callers are directed to the appropriate department based on their needs.
<p><strong>Internal Auditor – SOX / ICFR</strong></p><p><br></p><p>We are seeking a detail-oriented Internal Auditor with strong experience in <strong>SOX compliance</strong> and <strong>Internal Controls over Financial Reporting (ICFR).</strong> This role will be responsible for evaluating control design, testing effectiveness, and supporting the organization’s overall risk and compliance framework.</p><p><strong>Key Responsibilities</strong></p><ul><li>Execute <strong>SOX 404 testing</strong> for business processes and IT controls </li><li>Assess and document <strong>ICFR (Internal Controls over Financial Reporting)</strong> </li><li>Perform walkthroughs to evaluate control design and implementation </li><li>Identify control gaps and recommend remediation actions </li><li>Partner with process owners to strengthen internal control environment </li><li>Support quarterly and annual <strong>SOX certification processes</strong> </li><li>Assist with risk assessments and internal audit planning </li><li>Prepare clear audit documentation, findings, and reports </li><li>Liaise with <strong>external auditors</strong> and support audit requests </li><li>Monitor remediation progress and validate control improvements </li></ul><p><br></p>
<p>SOX Controls Specialist</p><p>6–12 Month Contract | Hybrid (2 Days On-Site)</p><p><br></p><p>Our client in Financial Services is seeking hands-on SOX Controls Specialists to support a controls update and modernization project.</p><p>This is a delivery-focused role suited for sharp, proactive professionals who enjoy rolling up their sleeves rather than managing from a distance.</p><p><br></p><p>Key Responsibilities</p><ul><li>Support the review, update, and modernization of SOX / NI 52‑109 internal controls</li><li>Assess control design and operating effectiveness in a post–ERP implementation environment</li><li>Identify gaps, remediation actions, and control enhancements</li><li>Collaborate with Finance, IT, and Business stakeholders to ensure compliance and alignment</li><li>Document controls, processes, and testing results clearly and concisely</li><li>Provide practical, hands-on support throughout the project lifecycle</li></ul>
