We are looking for a Customer Service Representative to join a service-focused team in Ontario on a contract basis, with the potential for permanent employment. This opportunity is ideal for someone who enjoys supporting customers, managing detailed administrative work, and helping teams address a high volume of outstanding claims-related activities. The initial term is three months, with the potential for extension and longer-term employment based on business needs and performance.<br><br>Responsibilities:<br>• Create and prepare claim-related documents, including customer letters, third-party correspondence, consent forms, and other supporting file materials.<br>• Handle claim payments accurately, such as processing fees for appraisals, glass invoices, and official report requests.<br>• Assist the Total Loss team by assembling and issuing proof of loss documentation to support timely settlements.<br>• Obtain external records, including police and fire reports, to help advance claim reviews and investigations.<br>• Send property damage claim files to legal counsel when requested and ensure records are forwarded correctly.<br>• Receive, organize, and distribute incoming mail and correspondence to the appropriate parties in a timely manner.<br>• Contact members by phone to gather first notice of loss details for claims submitted after hours or through online channels.<br>• Respond to inbound calls as needed and direct customers to the appropriate department based on their inquiry.<br>• Help manage fluctuating workloads and priorities in response to operational demand and claim backlogs.
<p>We’re hiring an experienced Customer Service Manager to lead a team in a fast-paced B2B distribution environment. This role oversees daily service operations, system improvements (EDI, ERP, CRM), and drives efficiency across order management and customer communication.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and support a team of Customer Service Representatives/ Order Desk </li><li>Oversee pricing checks, stock inquiries, order expediting, and issue resolution</li><li>Ensure high-quality service in a high-volume order environment</li><li>Improve EDI processes and enhance ERP workflows (Epicor Prophet 21 is an asset)</li><li>Strengthen CRM usage and partner with IT on system improvements</li><li>Collaborate with Operations, Sales, Purchasing, and IT on continuous improvement initiatives</li></ul><p><br></p><p><br></p>
<p>Robert Half Canada is seeking an experienced Sales Manager on behalf of a leading manufacturing organization. This role provides an opportunity to oversee sales operations, drive business growth, and lead a motivated sales team within a dynamic and collaborative environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and implement sales strategies to achieve revenue targets and expand market presence.</li><li>Lead, mentor, and manage the sales team to ensure high performance, goal achievement, and professional development.</li><li>Build and maintain strong relationships with clients, partners, and industry stakeholders.</li><li>Analyze sales data, conduct market research, and identify opportunities for new business.</li><li>Collaborate with other departments to ensure seamless customer experiences and support organizational objectives.</li><li>Prepare regular sales reports and forecasts for senior leadership.</li></ul><p><br></p>
