2 results for Customer Service Specialist in Waterloo, ON

Inside Sales Representative

Paris, ON
onsite
Permanent
42000.00 - 45000.00 CAD / Yearly
We are looking for an Inside Sales Representative to support customers and help drive business growth from our Paris, Ontario location. In this role, you will prepare detailed quotations, respond to product-related inquiries, and maintain strong communication with both prospective and existing clients. This opportunity is well suited to someone who combines sales confidence with excellent service skills and careful attention to detail. Responsibilities: • Prepare accurate pricing proposals and material calculations using internal estimating tools. • Build and maintain positive relationships with current customers while identifying opportunities to support new clients. • Respond to inquiries about product details, expected turnaround times, shipping timelines, and basic installation guidance. • Record customer interactions, sales activity, project developments, and prospect information in the company CRM system. • Follow up on quotations and customer requests to help move opportunities through the sales process. • Work closely with internal teams to ensure information provided to clients is clear, timely, and accurate. • Monitor multiple customer requests at once while keeping records organized and up to date. • Take on additional sales and customer support duties as business needs evolve.
2026-07-03T19:13:46Z

Ceridian Dayforce Optimization Consultant (Contract)

Kitchener / Waterloo Area, ON
onsite
Contract / Temporary
45.00 - 65.00 CAD / Hourly
Ceridian Dayforce Optimization Consultant (Contract)Location: Remote (may require periodic travel to Southwestern Ontario, Kitchener/Waterloo Region. Duration: 3 months with potential for extensionWork Hours: Full-time hours also open to fractional or part-time options. Our client, an established organization operating in a regulated and process-driven environment, is seeking a Ceridian Dayforce Optimization Consultant to support a post-implementation review. The ideal consultant will bring strong functional expertise in Ceridian Dayforce, particularly within payroll and workforce management, and will be comfortable stepping into an environment that requires immediate troubleshooting, root cause analysis, and practical solutions. This role will suit someone who can work independently, engage effectively with stakeholders, and help restore confidence in payroll operations and system controls. Key Responsibilities<ul><li>Perform a detailed assessment of the current Dayforce environment, including payroll setup, workflows, business rules, and system configuration</li><li>Identify root causes of configuration, process, or control failures and recommend practical corrective actions</li><li>Review current controls, exception handling, approval paths, and system alerts to determine where safeguards need to be strengthened</li><li>Evaluate payroll and workforce management setup for employee groups, including more complex or rules-based populations where applicable</li><li>Recommend and support enhancements to improve payroll accuracy, workflow effectiveness, and overall system reliability</li><li>Develop testing approaches and validation procedures to confirm fixes are working as intended</li><li>Support issue resolution by coordinating between internal stakeholders and external Dayforce support resources where needed</li><li>Create documentation covering current issues, recommended changes, updated processes, and future-state controls</li><li>Provide user guidance, training, and knowledge transfer to internal teams to improve system understanding and adoption</li></ul>
2026-06-16T03:05:58Z