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2 results for Customer Service Specialist in Waterloo, ON
- Brantford, ON
- onsite
- Permanent
- 63000.00 - 68000.00 CAD / Yearly
- <p>Our client, a well-established manufacturing organization, is seeking an experienced Accounts Receivable Specialist to join their finance team. This position will play a critical role in managing customer accounts, maintaining healthy cash flow, and ensuring accurate and timely collections in a fast-paced manufacturing environment.</p><p><br></p><p>The ideal candidate will have strong AR experience, excellent communication skills, and the ability to build positive relationships with customers while effectively managing collections and account reconciliations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage the full accounts receivable cycle for a high-volume portfolio of customer accounts.</li><li>Generate and distribute customer invoices and statements accurately and on time.</li><li>Monitor aging reports and proactively follow up on overdue accounts.</li><li>Perform collections activities through phone, email, and customer correspondence.</li><li>Investigate and resolve invoice discrepancies, short payments, deductions, and billing issues.</li><li>Reconcile customer accounts and maintain accurate account records.</li><li>Process cash applications, wire transfers, EFTs, and other customer payments.</li><li>Work closely with Sales, Customer Service, Operations, and Accounting teams to resolve customer concerns.</li><li>Monitor customer credit limits and escalate potential credit risks when necessary.</li><li>Assist with month-end closing activities, AR reporting, and audit requests.</li><li>Prepare aging analyses and provide updates to management regarding outstanding receivables.</li><li>Support continuous improvement initiatives related to billing, collections, and cash application processes.</li></ul><p><br></p>
- 2026-10-13T17:38:44Z
- Georgetown, ON
- onsite
- Temporary
- 100.00 - 110.00 CAD / Hourly
- <p>We are looking for an experienced IT Architect, Infrastructure – IT/OT Integration to support a wholesale distribution organization in Ontario. This Long-term Contract position is suited to an IT Architect who can bridge enterprise IT and operational technology environments across complex manufacturing operations. The successful candidate will shape resilient infrastructure strategies, strengthen security and connectivity standards, and provide architectural leadership across multiple sites. This is a long term contract role, Remote with occasional travel to Georgetown, Ontario. </p><p><br></p><p>Responsibilities:</p><ul><li>Executing intake processes for technical architecture, including requirements gathering, consulting with other specialists, investigation of solutions, and high-level design.</li><li>Build trusted advisor relationships and influential partnerships with peer architect/SMEs/specialist based on strong technology expertise and leverage them to gather insights concerning on-going/upcoming project initiatives</li><li>Develop high-level solution architecture that may span multiple work streams whilst identifying downstream dependencies, conduct solutions and options analysis, and lead proof of concepts.</li><li>Consult, develop estimates (e.g., time, resources required, cost) for projects and support with planning</li><li>Consult, develop, manage, and maintain architecture standards, reference architectures, and documentation repository</li><li>Conduct architectural reviews and facilitate review meetings; review technical architecture developed by others and ensure alignment to standards; support technical architecture governance processes and meetings</li><li>Maintain technology roadmaps</li><li>Collaborate with architects from other IT functions (e.g., Enterprise, Digital, Security, Applications etc..)</li><li>Conduct research to identify potential solutions, future trends and innovations in technology, and assess applicability to I& S</li><li>Provide subject matter expertise on technical architecture</li></ul><p><br></p>
- 2026-10-16T12:58:42Z