We are looking for a Business Development Manager to drive revenue growth and expand market presence in Stoney Creek, Ontario. This role combines strategic planning with hands-on field sales, focusing on building strong customer relationships, identifying new business opportunities, and improving profitability across the territory. The successful candidate will use market insights to guide sales efforts, support team performance, and contribute to long-term business development in the fire safety and fire suppression systems sector.<br><br>Responsibilities:<br>• Drive profitable sales growth within the assigned territory by managing opportunities, strengthening account performance, and maintaining focus on margin and cost control.<br>• Contribute to annual sales planning by preparing forecasts, assessing market potential, and tracking year-over-year performance to support budget development.<br>• Monitor competitor activity, pricing conditions, and industry developments, then share actionable insights that help expand distribution channels and reinforce customer relationships.<br>• Identify emerging markets, new service opportunities, and product expansion possibilities, and work with internal stakeholders to align pricing and go-to-market strategies.<br>• Support the development of sales targets and business plans, review progress against goals, and provide coaching that helps improve team effectiveness.<br>• Build and maintain a strong pipeline through prospecting, cold outreach, client visits, and ongoing relationship management with new and existing customers.<br>• Help move opportunities through the sales cycle by documenting account activity, supporting negotiations, resolving customer concerns, and encouraging effective selling practices across the team.<br>• Represent the company at trade shows, industry events, and customer-facing functions while gathering market intelligence and promoting business growth opportunities.<br>• Promote a safe working environment by following health and safety requirements, participating in training, and reinforcing compliance with company and legislative standards.<br>• Prepare reports, participate in management and sales meetings, and support broader team development initiatives, including training and succession planning.
<p>We are looking for an experienced Lead CRM Analyst to support and enhance enterprise application solutions in Mississauga. This role is suited to a detail-oriented individual who can bridge business needs and technical capabilities, improve CRM and ERP processes, and provide informed guidance on system functionality. The successful candidate will contribute to solution delivery, troubleshoot application issues, and help strengthen reporting, integrations, and user experience across connected platforms.</p><p><br></p><p>Responsibilities:</p><p>• Lead the functional analysis, configuration, and ongoing support of Microsoft Dynamics CRM within a broader enterprise applications environment.</p><p>• Work closely with business stakeholders to gather requirements, translate operational needs into system solutions, and recommend practical improvements.</p><p>• Investigate incidents and application issues, perform root-cause analysis, and develop both immediate fixes and longer-term corrective actions.</p><p>• Contribute to CRM and ERP implementation initiatives, including process mapping, testing, documentation, and user readiness activities.</p><p>• Support integration points between multiple business systems to help maintain reliable data flow and consistent application performance.</p><p>• Develop and refine reports, dashboards, and system insights that support business decision-making and operational visibility.</p><p>• Provide functional leadership on enhancement requests, system changes, and release activities while ensuring alignment with business priorities.</p><p>• Collaborate with technical teams, vendors, and internal users to resolve system limitations and improve overall application effectiveness.</p>