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11 results for Customer Service Manager in Kitchener, ON

Receptionist
  • Kitchener, ON
  • onsite
  • Temporary
  • 19.75 - 23.00 CAD / Hourly
  • <p>We are looking for a friendly and detail-oriented Receptionist to join our team on a contract basis in Waterloo, Ontario. In this role, you will be the first point of contact for clients, ensuring a welcoming and efficient experience. This position offers an opportunity to showcase your organizational skills and attention to detail in a business casual environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors, ensuring they are directed to the appropriate meeting rooms.</p><p>• Handle incoming and outgoing mail and courier services, including arranging rush and overnight deliveries.</p><p>• Operate a multi-line phone system to manage calls efficiently and effectively.</p><p>• Maintain a clean and organized reception area to create a positive impression on visitors.</p><p>• Support the team by performing various administrative tasks as required.</p><p>• Coordinate with courier services to ensure timely and accurate deliveries.</p><p>• Collaborate with colleagues to provide seamless client service.</p><p>• Participate in a cross-training session on the first day to familiarize yourself with procedures.</p><p>• Adhere to a business casual dress code, ensuring a neat and detail-oriented appearance.</p>
  • 2025-10-08T16:05:16Z
Property Accountant
  • Hamilton, ON
  • onsite
  • Permanent
  • 60000.00 - 70000.00 CAD / Yearly
  • <p>Are you an ambitious accounting professional with a passion for real estate and a drive for career advancement? Do you bring strong financial expertise and value growth, innovation, and collaboration? If so, we’re excited to welcome a Property Accountant to join our client’s growing team in Ontario.</p><p><br></p><p>Our client provides exceptional property management services while fostering an environment that supports both professional and personal growth. As a key player in their accounting team, you’ll have the opportunity to work on challenging projects, refine your skills, and contribute to a portfolio of high-value properties across the region.</p><p><br></p><p>About the Role:</p><p>As a Property Accountant, you will provide financial oversight and reporting for a range of real estate investments. Ideally, you’re someone who is actively pursuing your CPA designation through the Professional Education Program (CPA PEP) and excited about progressing in your career. Reporting directly to the Accounting Manager, you’ll ensure smooth day-to-day accounting processes, accurate reporting, and compliance with regulatory standards.</p><p><br></p><p>Key Responsibilities:</p><p>·        Prepare and analyze monthly, quarterly, and annual financial reports for assigned properties, including variance analyses and trend forecasting.</p><p>·        Manage accounts payable and receivable processes, including rent collections, vendor payments, tenant reconciliations, and month-end accruals.</p><p>·        Perform bank and general ledger account reconciliations.</p><p>·        Assist in budget preparation, forecasting, and cost management initiatives to optimize property financial performance.</p><p>·        Collaborate with property managers and leadership teams to address accounting-related concerns and opportunities.</p><p>·        Ensure compliance with regulatory and tax filing requirements (property tax payments, GST/HST filings, etc.).</p><p>·        Provide support for audits and financial reviews, working closely with key stakeholders.</p>
  • 2025-10-02T19:38:46Z
Assistant Controller/ Accounting Manager
  • Waterloo, ON
  • onsite
  • Permanent
  • 85000.00 - 100000.00 CAD / Yearly
  • <p>We are looking for a motivated and detail-oriented Assistant Controller/ Accounting Manager to join our client's team in Waterloo, Ontario. In this role, you will take charge of key accounting functions, ensuring accurate financial reporting and compliance with deadlines. As a vital member of the team, you will contribute to the success of the organization by applying your expertise in financial processes and analysis.</p><p><br></p><p>Responsibilities:</p><p>• Prepare comprehensive monthly financial statements to meet internal and lender compliance requirements.</p><p>• Conduct detailed account analysis and prepare journal entries as part of the monthly review process.</p><p>• Execute month-end closing procedures using accounting software.</p><p>• Develop and maintain weekly cash flow projections to support financial planning.</p><p>• Analyze and explain budget-to-actual variances to support decision-making.</p><p>• Participate actively in process improvement initiatives to enhance operational efficiency.</p><p>• Contribute to the preparation of work-in-progress reports and ensure alignment with budget expectations.</p><p>• Additional tasks and special projects as assigned.</p>
  • 2025-09-22T15:44:28Z
General Accountant
  • Oakville, ON
  • onsite
  • Permanent
  • 70000.00 - 75000.00 CAD / Yearly
  • <p>Join a dynamic and growing organization that plays an essential role in building infrastructure and supporting local industries, all while championing sustainability and innovation. Our client operates in a fast-paced environment that requires precision, reliability, and teamwork as core values. They are looking to expand their accounting team with a motivated professional who shares a commitment to excellence and continuous improvement.</p><p><br></p><p>Role Summary:</p><p>As a General Accountant, you will be responsible for ensuring the integrity of financial data, managing day-to-day accounting tasks, and contributing to the financial well-being of the company. You will work closely with the internal teams to streamline reporting processes, support compliance initiatives, and provide valuable insights to guide decision-making.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Full-Cycle Accounting: Handle general ledger maintenance, prepare journal entries, reconcile accounts, and ensure accurate financial records.</li><li>Financial Reporting: Assist in preparing monthly, quarterly, and annual financial statements in accordance with applicable accounting principles.</li><li>Accounts Payable & Receivable: Oversee timely processing of invoices and vendor payments while managing collections and customer accounts.</li><li>Budget & Forecast: Support the preparation and analysis of budgets and financial forecasts to ensure alignment with strategic priorities.</li><li>Compliance & Audit: Ensure adherence to internal controls, comply with applicable regulations, and assist auditors during annual reviews.</li><li>Inventory and Fixed Assets: Manage tracking and reporting for inventory and fixed assets, including depreciation schedules for equipment, tools, and vehicles.</li></ul><p><br></p>
  • 2025-09-18T18:43:46Z
Controller
  • Hamilton, ON
  • onsite
  • Permanent
  • 115000.00 - 145000.00 CAD / Yearly
  • <p>Our client is a fast-growing SaaS (Software-as-a-Service) technology company operating at the intersection of innovation and collaboration. Their entrepreneurial culture fosters creativity, bold decision-making, and team-driven success. As they continue to scale, they are seeking a dynamic Corporate Controller to join the leadership team. If you thrive in fast-paced environments and are passionate about building scalable financial operations in a tech-forward business, this is your opportunity to make a lasting impact. <strong>This role requires regular onsite collaboration at their Hamilton headquarters.</strong></p><p><br></p><p><strong>The Opportunity</strong></p><p>As the Corporate Controller, you’ll be a key financial leader, responsible for driving operational excellence and supporting strategic growth initiatives. This role is ideal for professionals looking to expand into broader leadership within a high-growth SaaS environment. You’ll collaborate closely with senior leadership and cross-functional teams to optimize financial reporting, implement scalable processes, and help shape the future of our business.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Financial Close & Reporting: Lead month/quarter/year-end close across multiple entities and currencies. Deliver lender-ready financials, cash flow forecasts, variance analyses, and operating KPIs.</li><li>Tax & Compliance: Oversee HST and corporate tax filings (with advisor support), ensure regulatory compliance, and resolve backlog issues.</li><li>Audit Management: Prepare for and manage annual audits, including financial statements and disclosures under ASPE/IFRS.</li><li>Intercompany & Structure: Maintain intercompany flows, transfer pricing, and financing arrangements.</li><li>Controls & GL Oversight: Manage QuickBooks chart of accounts, reconciliations, SOPs, and internal control frameworks.</li><li>Cross-Functional Collaboration: Partner with teams across product, operations, and sales to align financial strategy with business goals.</li><li>Process & Systems Optimization: Champion automation and integrate systems (e.g., QBO, Stripe/ChargeOver, digital banking) into reporting workflows.</li><li>Team Leadership: Build and mentor a high-performing accounting team, fostering a culture of learning and collaboration.</li><li>Stakeholder Engagement: Work closely with the COO, CEO, fractional CFOs, and Director of Financial Operations on audits, financing, and strategic initiatives.</li></ul><p><strong>Why Join?</strong></p><ul><li>Career Advancement: Grow with the organization as they scale across North America — with opportunities to expand your role and influence.</li><li>Innovative Culture: Be part of a team that values experimentation, creativity, and bold thinking.</li><li>Collaborative& Supportive Environment: Work alongside passionate professionals in a hybrid environment who believe in teamwork and shared success.</li><li>Competitive Compensation: Enjoy a strong salary, bonus, health benefits, paid vacation and stock options (eligibility for equity pool after 12 months of service).</li></ul><p><br></p>
  • 2025-09-12T14:14:06Z
Program Manager
  • Mississauga, ON
  • remote
  • Temporary
  • 35.00 - 45.00 CAD / Hourly
  • <p>We are looking for an experienced Program Manager to join our client in Mississauga, Ontario, on a long-term contract basis (12 month with a potential for extension). In this role, you will play a pivotal part in driving digital transformation by overseeing the execution of cross-functional initiatives and ensuring alignment between technology, product, and business teams. Your ability to streamline processes, foster collaboration, and deliver measurable outcomes will be key to your success in this position.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with Product Owners to translate roadmaps into actionable plans and ensure operational readiness.</p><p>• Identify and resolve bottlenecks in product delivery to improve efficiency and adoption.</p><p>• Manage the day-to-day execution of technology and product initiatives, including governance, reporting, and communication.</p><p>• Develop detailed project plans, track milestones, and address risks to maintain accountability and progress.</p><p>• Facilitate cross-functional sessions and retrospectives to ensure clarity and alignment.</p><p>• Create and implement change readiness plans to support the adoption of new systems and processes.</p><p>• Track and analyze adoption metrics, adjusting strategies to maximize outcomes.</p><p>• Design and deliver targeted communications, training materials, and engagement plans to drive successful implementation</p>
  • 2025-10-01T15:43:59Z
Azure Cloud Engineer
  • Oakville, ON
  • onsite
  • Temporary
  • - CAD / Hourly
  • We are looking for an experienced Azure Cloud Engineer to join our team on a long-term contract basis. In this role, you will design, implement, and maintain secure, scalable, and efficient cloud solutions within the Azure ecosystem. Based in Oakville, Ontario, this position offers an exciting opportunity to collaborate across teams and contribute to cutting-edge cloud and data platform projects in the energy sector.<br><br>Responsibilities:<br>• Design and deploy secure, scalable, and reliable cloud-native services within the Azure platform.<br>• Collaborate with stakeholders across infrastructure, security, and application development to define and execute modernization strategies.<br>• Manage Microsoft Entra for identity and access control, including role-based access control and conditional access policies.<br>• Oversee deployments and integrations of Dynamics 365 Finance & Operations and Customer Engagement with Azure services.<br>• Conduct vulnerability assessments and ensure compliance with security best practices using tools such as Microsoft Defender.<br>• Utilize Kubernetes for container orchestration and contribute to automation initiatives using tools like Docker and Jenkins.<br>• Develop and maintain CI/CD pipelines in Azure DevOps to streamline infrastructure and application deployments.<br>• Support Azure Data Lake, Synapse Analytics, and data warehouse solutions to enable efficient data ingestion and governance.<br>• Implement and manage collaboration platforms, including Microsoft Teams and SharePoint, in line with governance and security standards.
  • 2025-10-01T13:18:58Z
Office Manager
  • Kitchener, ON
  • onsite
  • Permanent
  • 60000.00 - 75000.00 CAD / Yearly
  • <p>Are you a natural organizer with a knack for numbers and a passion for keeping things running smoothly? We’re looking for an experienced <strong>Office Manager/Bookkeeper</strong> to be the backbone of our team. This is a hands-on role where you’ll blend leadership, problem-solving, and accounting know-how to create a workplace that runs like clockwork.</p><p>In this role, you’ll take charge of billing and transactional accounting, streamline office operations, and support a talented hybrid team. If you enjoy variety in your workday, thrive in a fast-paced environment, and want to make a real impact on both people and processes, this could be the perfect fit.</p><p><br></p><p><strong>What you’ll be doing:</strong></p><ul><li>Keeping our office humming by implementing policies and procedures that drive efficiency in a hybrid workplace.</li><li>Owning the billing process from start to finish — interpreting work orders and turning them into accurate client invoices.</li><li>Managing transactional accounting: purchase orders, vendor invoices, payments, and more.</li><li>Handling accounts receivable across multiple currencies — from client receipts to collections and bank reconciliations.</li><li>Leading and supporting hybrid staff to ensure smooth day-to-day operations.</li><li>Coordinating meetings and schedules that keep our team connected and productive.</li><li>Juggling priorities with ease in a dynamic, ever-changing environment.</li></ul><p><strong>What makes you a great fit:</strong></p><ul><li>Strong background in accounts payable, bookkeeping, and office management.</li><li>A proactive leader who thrives on problem-solving and building efficient systems.</li><li>Someone who enjoys collaborating with a team while also taking ownership of their responsibilities.</li></ul><p>This isn’t just about keeping the lights on — it’s about being the go-to person who makes sure our team and office thrive. If you’re ready to step into a role where your organizational skills, financial know-how, and leadership make a daily difference, we’d love to hear from you!</p>
  • 2025-10-02T17:49:01Z
General Accountant
  • Brantford, ON
  • onsite
  • Permanent
  • 70000.00 - 75000.00 CAD / Yearly
  • <p>Are you an experienced accountant who thrives in a dynamic environment and enjoys being involved in both finance and HR processes? Our client is seeking a General Accountant to join their team. This role is perfect for someone eager to manage accounting functions, payroll processes, and HR-related tasks while contributing to a seamless month-end close process.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>Full Cycle Accounting</p><p>·        Perform bank reconciliations to ensure accurate and timely financial tracking.</p><p>·        Manage the month-end close process, including responsibilities for:</p><p>·        WSIB and GST/HST remittances.</p><p>·        Handle prepaids, accruals, and fixed asset schedules.</p><p>·        Prepare journal entries</p><p>·        Generate accurate financial reports.</p><p><br></p><p>Payroll</p><p>·        Process weekly payroll (approximately 3-4 hours weekly) using ADP payroll systems.</p><p>·        Manage employee vacation tracking and ensure compliance with payroll regulations and policies.</p><p><br></p><p>Human Resources</p><p>·        Facilitate employee onboarding and offboarding processes to support a smooth transition for staff.</p><p>·        Administer and manage employee benefit programs, ensuring compliance and satisfaction.</p>
  • 2025-10-06T17:59:39Z
AP/AR Specialist
  • Brantford, ON
  • onsite
  • Permanent
  • 60000.00 - 65000.00 CAD / Yearly
  • <p>Are you a detail-oriented professional with strong analytical skills and expertise in Accounts Receivable and Accounts Payable processes? Our client is seeking an AR/AP Analyst to join their dynamic team. This position offers a unique opportunity to work in a fast-paced environment, leveraging your experience with financial adjustments, credit applications, vendor management, and advanced analysis to drive business insights and improvements.</p><p><br></p><p>Responsibilities: </p><p><br></p><p>Accounts Receivable (AR)</p><p>·        Manage relationships and payment processes with multiple large distributors</p><p>·        Discounts, credits, adjustments</p><p>·        Account reconciliations.</p><p>·        Analyze trends and generate actionable insights for process and performance improvements.</p><p>·        Collaborate on maintaining smooth operations and integrations with EDI interfaces for large distributor transactions.</p><p>·        Perform collections activities while ensuring compliance with company policies.</p><p><br></p><p>Accounts Payable (AP)</p><p>·        Oversee payment processes for U.S.-based vendors and monitor invoice integrity.</p><p>·        Manage multicurrency transactions and foreign exchange related to purchases.</p><p>·        Support procurement efforts by sourcing vendors for raw products and materials while maintaining cost efficiency and quality standards.</p>
  • 2025-10-06T17:54:36Z
Bookkeeper and Office Manager
  • Milton, ON
  • onsite
  • Permanent
  • 65000.00 - 75000.00 CAD / Yearly
  • We are looking for an experienced Bookkeeper and Office Manager to oversee financial operations and administrative functions for a dynamic organization in the beverage industry. This role requires someone with a strong attention to detail and a solid background in bookkeeping, financial reporting, and office management. Based in Milton, Ontario, this position offers the opportunity to work with a dedicated team and contribute to the company's financial health and operational efficiency.<br><br>Responsibilities:<br>• Maintain accurate financial records, including invoices, purchase orders, accounts payable and receivable, and payroll for a team of five employees.<br>• Perform bank reconciliations for multiple accounts and ensure timely resolution of discrepancies.<br>• Prepare and analyze financial reports, such as income statements, balance sheets, and cash flow statements.<br>• Monitor cash flow, assist with budgeting, and provide financial forecasting support.<br>• Ensure compliance with accounting standards and regulatory requirements.<br>• Manage foreign currency transactions and payments across multiple currencies, including Euro, New Zealand Dollar, and Australian Dollar.<br>• Utilize Microsoft Dynamics 365 for financial management and reporting, enhancing workflow automation and accuracy.<br>• Review and improve internal accounting procedures to optimize efficiency and maintain strong internal controls.<br>• Support year-end financial processes and collaborate with external accountants or auditors as needed.<br>• Oversee general office management tasks to ensure smooth day-to-day operations.
  • 2025-09-15T20:44:04Z