16 results for Customer Service Manager in Kitchener, ON

Senior Manager, Assurance and Accounting

Hamilton, ON
onsite
Permanent
95000.00 - 150000.00 CAD / Yearly
Hybrid Work Environment | Path to Partnership | Strong Work-Life Balance Robert Half is partnering with a respected and growing public accounting firm in Hamilton, ON to recruit a Senior Manager, Accounting & Assurance. Reporting directly to the Partners, this leadership role offers an exceptional opportunity for an experienced CPA looking to take the next step in their career and work toward future partnership. This position is ideal for someone who enjoys building strong client relationships, leading engagement teams, mentoring staff, and contributing to the strategic direction of a firm. In return, you'll benefit from a collaborative culture, flexible hybrid work arrangements, and a clear path to Partner for long-term career advancement. Why Join?<ul><li>Defined career progression with partnership potential</li><li>Hybrid work environment and flexible scheduling (2-3 days/week onsite)</li><li>Strong commitment to work-life balance</li><li>Opportunity to influence firm strategy and growth</li><li>Collaborative and supportive team culture</li><li>Diverse client base including charities, not-for-profits, and owner-managed businesses</li><li>Leadership role with meaningful client interaction and team development responsibilities</li></ul>Key Responsibilities<ul><li>Manage a portfolio of client relationships, ensuring exceptional service and identifying opportunities to provide value-added advice.</li><li>Lead complex audit, review, and compilation engagements from planning through completion.</li><li>Deliver high-quality assurance and accounting services while ensuring compliance with professional standards.</li><li>Review financial statements, tax returns, CRA correspondence, and other client deliverables.</li><li>Meet with clients to discuss financial results, tax matters, planning opportunities, and business initiatives.</li><li>Present financial statements at Annual General Meetings (AGMs), both virtually and in person.</li><li>Oversee engagement planning, scheduling, budgeting, and overall project financial performance.</li><li>Mentor, coach, and develop team members while fostering a positive and collaborative culture.</li><li>Participate in performance reviews and support the professional growth of staff.</li><li>Contribute to operational and strategic planning initiatives designed to enhance client service and firm performance.</li><li>Stay current on evolving accounting, assurance, and auditing standards and provide guidance on technical matters.</li><li>Support additional firm initiatives and leadership activities as required.</li></ul> The OpportunityThis is an outstanding opportunity for a public accounting professional who is ready to take on a broader leadership role while enjoying the flexibility and balance of a modern work environment. If you're looking for a firm that values professional growth, invests in its people, and offers a genuine pathway to partnership, we encourage you to apply.
2026-08-20T17:33:45Z

Administrative Assistant

Waterloo, ON
onsite
Permanent
70000.00 - 100000.00 CAD / Yearly
We are hiring a Senior Administrative Assistant to support a well-established and highly successful Investment Advisory practice. The Senior Administrative Assistant is responsible for managing the full spectrum of client account administration, transaction processing, account transfers, and regulatory documentation within this high-volume Investment Advisory practice. This is a key position, the operational backbone of the practice and requires extensive experience supporting Investment Advisors, managing client accounts, processing investment transactions, and ensuring regulatory compliance.The successful candidate will be a seasoned financial services professional who can operate independently, oversee complex client transactions, and provide exceptional service to high-net-worth clients.ResponsibilitiesClient Account Administration<ul><li>Open new client accounts and maintain account documentation</li><li>Process account transfers, including incoming and outgoing assets</li><li>Manage client requests and account updates</li><li>Coordinate RESP withdrawals, RRIF payments, estate settlements, and other account transactions</li><li>Ensure all documentation is complete, accurate, and compliant</li></ul>Trade & Transaction Processing<ul><li>Process client trade instructions accurately and efficiently</li><li>Handle cash withdrawals, deposits, transfers, and journal requests</li><li>Monitor transactions through completion and resolve any discrepancies</li><li>Liaise with internal operations teams and external financial institutions</li></ul>Compliance & Regulatory Administration<ul><li>Maintain compliance documentation and client records</li><li>Review new account applications for completeness and regulatory requirements</li><li>Ensure adherence to CIRO and firm compliance standards</li><li>Prepare and submit regulatory and compliance-related paperwork</li><li>Support audits, reviews, and compliance inquiries</li></ul>Client Service Excellence<ul><li>Act as a primary point of contact for clients</li><li>Respond to client inquiries regarding accounts, transactions, and documentation</li><li>Build strong, trusted relationships with clients through professional and proactive service</li><li>Handle sensitive and confidential client information with discretion</li></ul>Office Operations Leadership<ul><li>Serve as the senior administrative resource within the practice</li><li>Identify opportunities to improve processes and efficiencies</li><li>Provide guidance and support to junior administrative staff as required</li><li>Ensure smooth day-to-day operations of the advisory practice</li></ul>
2026-09-09T18:43:40Z

Administrative Assistant

Burlington, ON
onsite
Temporary
24.23 - 25.50 CAD / Hourly
We are looking for an Administrative Assistant to support daily office operations in Burlington, Ontario. This Long-term Contract opportunity is well suited to someone who is organized, detail-oriented, and comfortable managing a range of administrative tasks in a paper-based and team-focused environment. The successful candidate will help keep documentation accurate, support communication across teams, and contribute to the smooth coordination of office activities. Responsibilities: • Assemble and organize job documentation packages so materials are complete, accurate, and ready for use. • Examine maps and municipality-related details to confirm information is properly reflected in files and supporting documents. • Verify that each file contains all required records, forms, and supporting information before processing or distribution. • Create, update, and maintain routine reports to support tracking, administration, and office operations. • Manage incoming and outgoing correspondence through email, phone, and other office communication channels. • Work closely with office personnel and corporate contacts to share information and respond to administrative requests. • Carry out paper-based administrative duties, including document handling, record updates, and general clerical support. • Maintain organized filing systems to ensure records can be retrieved efficiently and kept up to date. • Learn and use company software through provided training to support administrative workflows and documentation tasks.
2026-09-01T15:53:40Z

Operations Finance Manager

Burlington, ON
onsite
Permanent
100000.00 - 130000.00 CAD / Yearly
Our client is seeking an experienced Operations Finance Manager to join their growing organization. This newly created role combines finance, operations, systems, and people leadership. You will oversee high-volume transaction processes, support ERP-related initiatives, drive process improvements, and manage a small team while ensuring strong financial controls and operational efficiency. Key ResponsibilitiesFinance & Operations<ul><li>Monitor high-volume transactions including purchases, sales, settlements, and inventory activity.</li><li>Manage and reconcile inventory subledger accounts.</li><li>Support month-end and year-end close activities.</li><li>Assist with audits, reporting, and ad hoc financial analysis.</li><li>Ensure accuracy and quality control across automated and recurring processes.</li></ul>Process & Systems<ul><li>Act as a key process owner for critical operational workflows.</li><li>Support ERP maintenance, enhancements, configuration, and user training.</li><li>Coordinate and participate in User Acceptance Testing (UAT).</li><li>Maintain system documentation and process procedures.</li><li>Partner with vendors, developers, and internal stakeholders to improve business processes.</li><li>Identify root causes of operational issues and implement sustainable solutions.</li></ul>Leadership<ul><li>Supervise and mentor a small team.</li><li>Lead and participate in cross-functional projects.</li><li>Support business growth through scalable process improvements.</li></ul>Why Join?<ul><li>Newly created, high-impact role.</li><li>Blend of finance, systems, operations, and leadership responsibilities.</li><li>Opportunity to drive process improvements and business growth.</li><li>Collaborative team environment a growing and profitable company.</li></ul>
2026-09-10T15:53:44Z

Director, Finance & HR (Non-profit)

Burlington, ON
onsite
Temporary
57.00 - 65.00 CAD / Hourly
Our client, a well-established and highly respected not-for-profit organization, is seeking a Director, Finance & HR to join their leadership team on a full-time contract basis. This is a unique opportunity for an experienced finance leader to drive strategic financial management, lead organizational transformation initiatives, and oversee HR through an established leadership team.This role is ideal for a collaborative and relationship-focused leader who enjoys balancing strategic leadership with operational oversight and has experience within a government-funded not-for-profit environment. Location & Compensation<ul><li>Burlington, ON with occasional travel to Oakville and Milton locations.</li><li>Hybrid work model (3 days onsite weekly).</li><li>Full-time contract: October 2026 through March 2028.</li></ul> The OpportunityReporting to the executive leadership team, the Director, Finance & HR will provide strategic oversight for Finance, Human Resources, Facilities, and related corporate services functions. The role is heavily focused on finance leadership, transformation, planning, and organizational partnership. You will lead established Finance and HR teams, strengthen financial operations, support major transformation initiatives, and help evolve Finance into a more proactive and strategic business partner across the organization. Key ResponsibilitiesFinance Leadership<ul><li>Provide leadership and oversight for financial reporting, budgeting, forecasting, and cash flow management</li><li>Lead ministry and government funding reporting and compliance requirements</li><li>Oversee annual audit activities and manage external auditor relationships</li><li>Support Board and Finance Committee reporting and presentations</li><li>Strengthen internal controls, accountability, and financial processes</li><li>Partner with operational leaders to improve financial decision-making across the organization</li><li>Coach and develop Finance team members while optimizing team structure and responsibilities</li></ul>Transformation & Strategic Initiatives<ul><li>Support a significant finance and systems transformation agenda</li><li>Provide leadership during ERP implementation and process improvement initiatives</li><li>Drive continuous improvement and modernization of finance processes and reporting capabilities</li><li>Contribute to strategic planning and organizational effectiveness initiatives</li><li>Improve data quality, reporting, and cross-functional collaboration</li></ul>HR & Corporate Services Oversight<ul><li>Provide executive oversight to HR through an experienced HR leadership team</li><li>Support organizational planning, people initiatives, policy development, and workforce strategies</li><li>Oversee facilities and other corporate services functions as assigned</li><li>Collaborate with senior leadership to support organizational goals and culture</li></ul>
2026-09-10T21:48:36Z

Director - Plant Operations

Paris, On, ON
onsite
Temporary
70.00 - 75.00 CAD / Hourly
We are looking for an experienced operations leader to oversee a Contract assignment(3-6 months) supporting a wholesale distribution business in Paris, Ontario. This role will provide hands-on direction across day-to-day plant and operational activities while strengthening team performance, service levels, and operational discipline. The successful candidate will bring a practical leadership style, sound business judgement, and the ability to build credibility quickly in a fast-moving environment. This is an onsite role. Responsibilities:• Lead daily operational activity across the site, ensuring production, inventory, service, and workflow priorities are aligned with business objectives.• Guide, mentor, and hold leaders and frontline employees accountable to clear performance expectations while fostering a stable and engaged workplace.• Strengthen inventory practices by improving accuracy, control measures, and visibility across materials and finished goods.• Oversee workforce planning, scheduling, and capacity management to support output targets, labour efficiency, and throughput.• Monitor operational performance indicators related to productivity, quality, customer service, cost control, and margin performance, and take corrective action when needed.• Maintain a strong presence on the floor to identify bottlenecks, address operational issues directly, and support timely problem resolution.• Promote a safe and disciplined operating environment by reinforcing compliance, consistent procedures, and sound working practices.• Partner closely with finance, sales, and senior leadership to align operational decisions with broader commercial and financial goals.• Drive continuous improvement efforts that enhance process reliability, team effectiveness, and overall operational results.
2026-09-07T16:18:41Z

Buyer

Kitchener, ON
onsite
Permanent
65000.00 - 80000.00 CAD / Yearly
Our client is a growing manufacturing organization seeking a proactive Buyer to join their team. This is an excellent opportunity for a purchasing professional who enjoys building supplier relationships, driving cost savings, and contributing to strategic business decisions.What makes this opportunity stand out is the level of exposure you'll receive across the organization. You'll work closely with Operations, Engineering, Production, Quality, and Leadership, gaining valuable insight into the full supply chain while helping shape procurement strategies that directly impact business performance.If you're looking for a role that offers career development, increased responsibility, and the chance to broaden your experience in a dynamic manufacturing environment, we'd love to hear from you.What You'll Be Doing<ul><li>Lead sourcing and procurement activities to support operational and business objectives.</li><li>Negotiate pricing, delivery, quality, and service agreements with suppliers while fostering long-term partnerships.</li><li>Identify opportunities for cost savings, process improvements, and supply chain efficiencies.</li><li>Assess supplier capabilities, performance, and market competitiveness to support informed sourcing decisions.</li><li>Monitor market trends, commodity movements, and emerging technologies to proactively manage supply risks and opportunities.</li><li>Collaborate with cross-functional teams including Operations, Engineering, Production, Finance, and Quality to support business initiatives.</li><li>Participate in budgeting, forecasting, and strategic planning activities related to procurement and supply chain operations.</li><li>Develop and maintain supplier scorecards, performance metrics, and continuous improvement programs.</li><li>Support new product introductions and supplier development projects.</li><li>Manage procurement-related projects to ensure objectives are delivered on time and within budget.</li></ul>
2026-09-11T22:48:41Z

Accounting Manager

Woodstock, ON
onsite
Permanent
95000.00 - 110000.00 CAD / Yearly
Our client, a well-established and growing organization with multiple operating locations, is seeking an Accounting Manager to support its finance function. This role plays a key part in financial reporting, forecasting, cost management, and providing business insights to support operational decision-making. Key Responsibilities:<ul><li>Prepare and review monthly, quarterly, and annual financial reporting, ensuring accuracy and timely delivery.</li><li>Consolidate financial information from multiple business units and analyze overall organizational performance.</li><li>Support month-end and year-end close processes while maintaining strong internal controls and reporting standards.</li><li>Oversee cost accounting activities, including inventory valuation, standard costing, and variance analysis.</li><li>Analyze operational spending trends and provide recommendations to improve financial and operational performance.</li><li>Partner with operational leaders to monitor key performance indicators, manage costs, and support profitability initiatives.</li><li>Assist with the annual budgeting process and ongoing forecasting activities.</li><li>Develop financial analyses, variance reports, and models to support strategic planning and business decisions.</li><li>Provide oversight and guidance related to day-to-day accounting operations, including payables and receivables functions.</li><li>Contribute to process improvements that enhance financial controls, reporting efficiency, and overall business performance.</li></ul>
2026-09-15T02:24:07Z

Financial Analyst

Waterloo, ON
onsite
Permanent
65000.00 - 75000.00 CAD / Yearly
We are looking for a Financial Analyst to support accurate reporting, insightful analysis, and disciplined financial processes for our client in the Waterloo, Ontario area. This position contributes to routine accounting activities while helping leaders understand performance, monitor results, and make informed business decisions. The successful candidate will balance detailed transactional work with broader financial analysis in a fast-paced environment. Responsibilities:• Produce monthly, quarterly, and annual financial reports, assess performance fluctuations, and explain the factors influencing results.• Facilitate financial review discussions with stakeholders and present clear commentary on trends, risks, and variances.• Build and maintain reporting tools such as dashboards, KPI summaries, and variance analysis packages for management use.• Support budget planning and forecast updates by revising assumptions and reflecting operational changes in financial projections.• Complete month-end tasks including journal posting, reconciliation work, and review of subledger activity to ensure accuracy.• Reconcile balance sheet accounts and banking activity on a regular basis, investigate discrepancies, and resolve outstanding items promptly.• Manage financial administration related to capital spending, leased vehicles, finance master data updates, and required corporate reporting.• Provide timely support for audit requests, government filings, compliance activities, and process improvements across finance operations.
2026-09-08T22:04:00Z

Senior Financial Analyst

Listowel, ON
onsite
Temporary
39.59 - 45.84 CAD / Hourly
Title: Senior Financial AnalystDuration: 12-Month Contract Location: Listowel/Wingham, ON Work Model: Hybrid preferred (3 days/week onsite) Position OverviewOur client, in the Listowel/Wingham area, is seeking a for a Senior Financial Analyst for 1-year contract. This is a critical backfill within the Finance team during a period of transition and high activity, including leadership change and the upcoming annual budgeting cycle.The ideal candidate will bring strong healthcare finance experience, hands-on financial reporting and budgeting expertise, advanced Excel skills, and the ability to manage multiple deadlines with minimal supervision.Key Responsibilities· Prepare and maintain financial and statistical reporting· Process and review journal entries· Complete balance sheet and control account reconciliations· Perform monthly budget-to-actual variance analysis· Lead or support annual operating budget preparation· Manage budget allocations· Review and sign off on AP invoices· Coordinate AP and AR activities across the Finance team· Support fixed assets and deferred funding accounting· Assist with year-end audit preparation and audit support· Prepare ad hoc financial analysis and reporting for leadership· Complete Ministry of Health / Ontario Health reporting· Prepare HST returns and other government-related submissions· Support and/or lead finance-related projects as required Preferred ExperienceStrong preference will be given to candidates with experience in:· Ministry/Ontario Health reporting<ul><li>Hospital funding and reporting requirements</li><li>Budgeting and forecasting in a healthcare setting</li><li>WERS, H-SAA, MIS Trial Balance, consolidations, and funding stream reporting</li></ul>
2026-09-17T21:08:45Z

Senior Accountant

Burlington, ON
onsite
Permanent
90000.00 - 105000.00 CAD / Yearly
Our client is a well-established and growing manufacturing organization seeking an experienced Senior Accountant to join their Finance team. This is a hands-on role with a strong focus on job costing, project margin analysis, month-end reporting, and financial process improvement. The successful candidate will work closely with Finance, Operations, Project Management, Engineering, and other key stakeholders to provide accurate financial information and support business decision-making. Key ResponsibilitiesOperations & Job Costing<ul><li>Maintain accurate job costing and provide timely analysis of project margins, efficiency, and variances.</li><li>Support project reviews and identify opportunities to improve project profitability and margins.</li><li>Assist with quoting and pricing decisions by providing financial analysis and insight.</li><li>Manage annual SR& ED and other government grant applications, acting as the primary point of contact throughout the process.</li><li>Develop and enhance financial and operational KPIs in partnership with the Controller.</li><li>Provide financial insight and analysis to support operational and project-related decision-making.</li></ul>Finance & Accounting<ul><li>Manage the month-end close process and prepare accurate financial reporting, with a target close of approximately five business days.</li><li>Perform day-to-day transactional accounting activities and ensure the accuracy and completeness of financial records.</li><li>Manage job routing and job costing activities to ensure projects are accurately captured and reported.</li><li>Ensure compliance with applicable regulatory, government, and customer-mandated requirements.</li><li>Provide oversight of the day-to-day activities of the Finance team.</li><li>Maintain and strengthen internal controls and accounting processes.</li><li>Identify opportunities to improve financial processes, reporting, and overall efficiency.</li><li>Support the Controller with financial analysis, reporting, and ad hoc projects as required.</li></ul> Qualifications & Experience<ul><li>5+ years of progressive accounting experience, ideally within a project-based manufacturing environment.</li><li>Strong understanding of job costing, project accounting, margin analysis, and month-end close.</li><li>Experience with financial reporting, reconciliations, variance analysis, and general accounting.</li><li>Strong Excel skills and experience working with ERP/accounting systems.</li><li>Post-secondary education in Accounting, Business, Finance, or a related discipline preferred.</li><li>Excellent attention to detail, organization, and time-management skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Comfortable working independently while also contributing to a collaborative team environment.</li><li>Strong communication skills and the ability to work effectively across Finance, Operations, Engineering, and Project Management.</li><li>A proactive mindset with a demonstrated ability to identify issues, improve processes, and take ownership.</li></ul>
2026-08-21T15:48:46Z

Controller

Burlington, ON
onsite
Permanent
90000.00 - 100000.00 CAD / Yearly
Our client, a growing manufacturing/distribution organization in Halton, is seeking a hands-on Controller to oversee the full finance function and partner closely with leadership. This is an excellent opportunity for a CPA who enjoys being embedded in the business, driving process improvements, and having a direct impact on company performance. This is an onsite role, ideal for someone who values collaboration, relationship-building, and working closely with operations, sales, and leadership teams. Key Responsibilities<ul><li>Lead all accounting and finance activities, including month-end reporting</li><li>Manage budgeting, forecasting, cash flow, and KPI reporting</li><li>Oversee accounts payable, accounts receivable, and payroll</li><li>Analyze financial performance, margins, and business trends</li><li>Improve processes, controls, and financial reporting</li><li>Partner with leadership to support strategic decision-making</li><li>Ensure compliance with accounting standards and regulatory requirements</li><li>Support HR administration, benefits, employee programs, and related initiatives</li></ul>Why Join?<ul><li>Own the entire finance function</li><li>High visibility and direct access to leadership</li><li>Opportunity to influence business decisions and drive improvements</li><li>Collaborative, team-oriented environment</li><li>Growing private global organization with strong long-term potential career growth</li></ul>If you're looking for a role where you can make a meaningful impact while leading all aspects of finance, we'd like to hear from you.
2026-09-15T17:08:41Z

Head of Finance

Waterloo, ON
onsite
Permanent
140000.00 - 170000.00 CAD / Yearly
Our client, an established real estate investment, development, and property management company, is seeking a Head of Finance to join its leadership team. This is a hands-on leadership opportunity offering broad exposure across accounting, finance, reporting, operations, development projects, and strategic decision-making. Key Responsibilities<ul><li>Lead all financial reporting, budgeting, forecasting, cash flow management, and treasury activities.</li><li>Oversee month-end, year-end, and multi-entity financial reporting.</li><li>Partner with ownership and leadership to support growth initiatives, financing activities, acquisitions, development projects, and portfolio performance.</li><li>Provide financial analysis, forecasting, and strategic recommendations to support business decisions.</li><li>Manage lender, investor, and external advisor relationships while ensuring compliance with reporting requirements and financial obligations.</li><li>Establish and maintain strong internal controls, financial processes, and risk management practices.</li><li>Oversee and mentor the finance and accounting team while driving continuous improvement across systems and processes.</li></ul>
2026-09-03T13:08:39Z

Director, Operational Development

Brantford, ON
onsite
Permanent
140000.00 - 160000.00 CAD / Yearly
Our client is seeking a strategic and results-driven Director, Operational Development to lead enterprise-wide operational improvement initiatives and drive organizational excellence. This leadership role is responsible for developing and executing operational strategies that enhance efficiency, scalability, performance, and long-term business success.The ideal candidate brings a strong background in operations, continuous improvement, and change management, along with the ability to influence stakeholders and lead transformation initiatives across multiple sites.Responsibilities:<ul><li>Develop and execute operational strategies aligned with organizational objectives.</li><li>Identify opportunities to improve efficiency, productivity, quality, and cost effectiveness across the business.</li><li>Lead the design, optimization, and standardization of operational processes, systems, and workflows.</li><li>Drive continuous improvement initiatives and establish performance metrics to measure success.</li><li>Partner with cross-functional leaders to implement business transformation projects.</li><li>Support Plant Managers in identifying, tracking, and improving key operational KPIs.</li><li>Establish reporting frameworks and dashboards to monitor operational performance.</li><li>Lead change management initiatives and ensure successful adoption of new processes and systems.</li><li>Evaluate and implement technologies and tools that enhance operational effectiveness.</li><li>Ensure compliance with corporate policies, regulatory requirements, and industry best practices.</li></ul>
2026-09-15T13:13:35Z

Senior Accountant

Kitchener, ON
onsite
Permanent
85000.00 - 95000.00 CAD / Yearly
Our client is seeking a Senior Accountant to join their Finance team, assisting in maintaining the integrity of accounting information and systems, in accordance with the standard and rules under GAAP, as well as other regulatory bodies. You'll have these opportunities to reconcile, analyze and synthesize financial data from business operations. They play active role in preparation of public financial statements and other regulatory reports. Responsibilities:• Manage monthly, quarterly and year-end financial closes including assigned journal entries, balance sheet account reconciliations and accruals• Perform monthly review of financials to assess accuracy/completeness and variance analysis• Focused on revenue recognition, cut-off, contract maintenance, contract amortization/deferred revenue• Prepare audit schedules and quarterly consolidated financial statements to facilitate engagements with external auditors to ensure timely close• Assist in the development annual budgets and prepare variance analysis for management team• Ensure adherence to accounting principles and company policies• Responsible for timely and accurate ad-hoc reports as needed
2026-09-24T16:48:44Z

Manager- Payroll & Benefits

Hamilton, ON
onsite
Permanent
100000.00 - 120000.00 CAD / Yearly
Our client is a Canadian-based company located in Hamilton, Ontario seeking a Manager, Payroll & Benefits to join their team and take ownership of payroll, benefits, pension administration and related HR processes for both Canadian and U.S. employees. Reporting to the Chief Financial Officer and Vice-President of Human Resources, this is a highly visible role that works closely with Finance, Human Resources, external consultants, benefit providers, pension trustees and government agencies. Key ResponsibilitiesPayroll Administration<ul><li>Administer Canadian and U.S. salaried payroll, ensuring accurate, timely and confidential processing.</li><li>Oversee Canadian hourly payroll administration in accordance with the collective bargaining agreement and applicable legislation.</li><li>Review payroll registers, coordinate payroll funding and maintain accurate payroll records.</li><li>Prepare and file annual payroll reporting, including T4s, T4As and U.S. Forms W-2.</li><li>Ensure compliance with payroll legislation, tax requirements, employment standards and company policies.</li></ul>Benefits Administration<ul><li>Manage the day-to-day administration of Canadian and U.S. employee benefit programs, including health, dental, life, disability and AD& D plans.</li><li>Administer short- and long-term disability claims, including coordination of return-to-work programs.</li><li>Lead annual benefit renewals, carrier negotiations and cost-containment initiatives.</li><li>Liaise with benefit providers, consultants, legal counsel and employees.</li><li>Reconcile benefit eligibility files, carrier invoices and management reports.</li><li>Administer Supplemental Unemployment Benefit (SUB) Plan requirements and regulatory filings.</li></ul>Pension Administration<ul><li>Serve as a member of the Company's Pension Committee.</li><li>Administer defined benefit, defined contribution and SIMPLE IRA pension plans.</li><li>Process pension transactions including retirements, enrolments, pension adjustments, lump-sum payments and benefit calculations.</li><li>Maintain pension records and ensure compliance with applicable legislation and filing requirements.</li><li>Prepare pension reports, funding schedules, benefit forecasts and regulatory filings.</li><li>Monitor pension funding requirements and support ongoing process improvements.</li></ul>Payroll Accounting & Financial Reporting<ul><li>Prepare and reconcile payroll, benefit and pension-related journal entries.</li><li>Reconcile payroll liabilities, source deductions, benefit premiums and pension contributions.</li><li>Process statutory remittances, including EHT, WSIB and other regulatory obligations.</li><li>Calculate monthly insurance premiums and prepare related payments.</li><li>Prepare weekly funding requirements for the Administrative Services Only (ASO) account.</li><li>Support monthly and year-end financial reporting.</li><li>Provide payroll, pension and benefit information for financial statement preparation.</li></ul>
2026-09-16T18:53:38Z