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6 results for Help Desk Tier 3 in Hamilton, ON

Customer Service Representative
  • Welland, ON
  • onsite
  • Permanent
  • 50000.00 - 55000.00 CAD / Yearly
  • <p>At Robert Half, we connect exceptional talent with innovative companies dedicated to partnership and operational excellence. Our client is a global technology and service leader in manufacturing, driven by a commitment to becoming “partners in performance” with every customer. You’ll be part of a team that delivers world-class solutions on a local level, combining expertise, technology, and close collaboration for measurable results.  This role is ideal for candidates looking for hands-on ownership, and ongoing professional development in a collaborative, locally-empowered setting. You’ll gain access to innovative resources and make an impact by optimizing manufacturing operations for industry-leading customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work directly with Account Managers to ensure customer requirements are net</li><li>Order entry, enter customer orders promptly and accurately into SAP</li><li>Monitor and verify inventory availability for incoming orders; coordinate logistics to fulfill shipments to end customers.</li><li>Work closely with demand planners to ensure needs are met</li><li>Manage invoicing processes to ensure timely and error-free customer billing.</li><li>Support shipping and receiving activities to confirm all documents and goods match requirements.</li><li>Reconcile inventory levels and assist in preparing accurate invoices.</li><li>Actively follow up on order progress with production, shipping, and logistics teams to resolve issues and maintain customer satisfaction.</li></ul>
  • 2025-11-11T21:53:58Z
Digital Marketing Manager, Paid Media
  • Toronto, ON
  • remote
  • Temporary
  • 37.00 - 43.00 CAD / Hourly
  • <p>We’re looking for a sharp, strategic, and highly adaptable <strong>Digital Marketing Manager – Paid Media</strong> to lead the execution of digital strategies across a range of paid channels, with a strong focus on driving B2C conversions and business growth. This role blends performance marketing expertise with cross-functional collaboration and strategic communication.</p><p><br></p><p>You'll manage campaign execution from strategy through launch, work closely with internal stakeholders to bring client and business goals to life, and continuously optimize to deliver measurable impact. This role requires someone who can think analytically, act quickly, and communicate clearly—without relying on marketing jargon. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategy, planning, execution, and optimization of paid media campaigns across platforms like Google Ads, Meta, Reddit, and more.</li><li>Drive B2C performance outcomes—especially focused on conversions, ROAS, and growth KPIs.</li><li>Translate high-level campaign objectives into clear, executable strategies with measurable impact.</li><li>Collaborate with cross-functional internal teams (Project Management, Creative, Analytics, and occasionally Senior Leadership) to align on campaign strategy, timelines, and deliverables.</li><li>Help set up landing pages and ensure campaign launch readiness with the right tracking, assets, and messaging.</li><li>Work closely with the Project Management team to support client-facing communication and ensure that changes or optimizations are clearly understood and aligned with broader business goals.</li><li>Occasionally engage in client-facing discussions to support paid media strategies or requests (e.g., expanding into Reddit or a new platform).</li><li>Build and maintain campaign dashboards using Google Data Studio, using internal and platform data to track performance and guide strategic decisions.</li><li>Communicate campaign performance and optimization strategy to stakeholders in clear, actionable language—not just marketing speak.</li></ul><p><br></p>
  • 2025-11-14T16:24:23Z
Executive Assistant to the CEO
  • Toronto, ON
  • onsite
  • Permanent
  • 60000.00 - 80000.00 CAD / Yearly
  • <p><strong>Executive Assistant to CEO (Hybrid – Toronto, ON)</strong></p><p>A leading not-for-profit regulatory organization is seeking an <strong>Executive Assistant to the Chief Executive Officer (CEO)</strong> for a <strong>full-time, permanent</strong> position starting immediately.</p><p>This role offers an exciting opportunity to provide high-level executive and administrative support in a <strong>dynamic, professional, and mission-driven environment</strong> that values trust, transparency, and collaboration.</p><p><br></p><p><strong>About the Organization</strong></p><p>The organization regulates and supports a large professional community across Ontario, ensuring public confidence and trust in a key service sector. With a team of over 170 employees, it offers a <strong>collegial, hybrid work environment</strong> that emphasizes integrity, respect, and accountability.</p><p>Employees enjoy an inclusive culture that celebrates <strong>diversity, equity, and belonging</strong>, with meaningful opportunities for professional growth and engagement.</p><p><br></p><p><strong>The Role</strong></p><p>The <strong>Executive Assistant to the CEO</strong> will provide senior-level administrative support and act as a critical liaison between the CEO, Board of Directors, internal leadership, and external stakeholders.</p><p>The ideal candidate is a <strong>seasoned, highly organized professional</strong> with exceptional communication skills, strong business judgment, and the ability to manage confidential information with discretion. This role requires a proactive approach, strong attention to detail, and the ability to thrive in a fast-paced and sometimes ambiguous environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact between the CEO and internal/external stakeholders.</li><li>Manage calendars, coordinate meetings, and arrange travel and accommodations.</li><li>Prepare and format communications including memos, emails, reports, and presentations.</li><li>Support Board and Committee operations including <strong>minute-taking, meeting preparation, and follow-up</strong>.</li><li>Manage information flow, ensuring accuracy and confidentiality at all times.</li><li>Maintain organized filing and document management systems.</li><li>Anticipate needs and proactively support the CEO in achieving strategic and operational priorities.</li></ul>
  • 2025-11-10T16:58:45Z
Director of Software Development
  • Richmond Hill, ON
  • onsite
  • Permanent
  • 150000.00 - 180000.00 CAD / Yearly
  • <p>Robert Half is looking to fill a vacancy for a full time / permanent Director of Software Development for a client that is rapidly growing in the East GTA region. This opportunity offers great work culture, exciting growth and stable work environment. Please take a look at the summarized information below and apply if you have the required experience. </p><p><br></p><p><strong>Role: </strong>Director of Software Development</p><p><strong>Type: </strong>Full time / Permanent</p><p><strong>Industry:</strong> Confidential until discussion is held</p><p><strong>Location:</strong> East GTA (Confidential until discussion is held)</p><p><strong>Compensation: </strong>$150k to $180k + 20% Bonus + 4 weeks vacation + 3 PTO days + 3 Sick days + Strong Benefits. </p><p>Additional details can be provided after a discussion is held</p><p><br></p><p><strong>Requirements:</strong></p><p>- Established experience as a Director of Development or Senior Manager of Development</p><p>- Minimum 10+ years working as a Full Stack Developer through their career </p><p>- Strong blend of hands-on experience as well as leadership / management qualities; working with business leaders and C-level executives</p><p>- Leading and managing Development Managers </p><p>- Microsoft Shop – C#, .NET Core, Angular (Open to React), SQL Server</p><p>- SSIS / SSRS – SQL Server</p><p>- Strong history of career progression – Hands on experience as a Software Developer and progressed into a leadership role</p>
  • 2025-11-05T19:13:47Z
Accounts Payable Specialist
  • Toronto, ON
  • onsite
  • Temporary
  • 28.50 - 33.00 CAD / Hourly
  • We are looking for an experienced Accounts Payable Specialist to join our team on a contract basis in Toronto, Ontario. In this role, you will play a crucial part in managing the full-cycle accounts payable process, ensuring accuracy and timeliness in payment operations. This is an excellent opportunity for a detail-oriented individual with strong technical and organizational skills to contribute to a dynamic environment within the healthcare and social assistance industry.<br><br>Responsibilities:<br>• Process and manage the full accounts payable cycle, including invoice verification, coding, and posting.<br>• Reconcile staff expense claims and corporate Visa card transactions while ensuring compliance with company policies.<br>• Verify the accuracy and completeness of payment-related documentation and approvals.<br>• Prepare and execute timely vendor payment runs to maintain positive relationships.<br>• Match purchase orders with receipts and invoices, ensuring proper authorization has been obtained.<br>• Maintain organized and up-to-date records for auditing and reporting purposes.<br>• Address vendor inquiries and resolve discrepancies efficiently and effectively.<br>• Assist with month-end close activities and contribute to financial reporting processes.
  • 2025-11-19T14:49:07Z
Product Manager
  • Guelph, ON
  • onsite
  • Permanent
  • 95000.00 - 105000.00 CAD / Yearly
  • <p>We are looking for an experienced Product Manager to lead the development and ongoing evolution of our digital platforms. In this role, you will oversee the entire product lifecycle, from initial concept to launch, with a focus on enhancing customer engagement and operational efficiency. This is an exciting opportunity to collaborate with cross-functional teams and drive meaningful technological advancements.</p><p><br></p><p>This role is hybrid 2 to 3 times onsite in Guelph! </p><p><br></p><p>Responsibilities:</p><p>• Oversee the product lifecycle, from initial design and development to launch and continuous improvement.</p><p>• Implement and integrate advanced technologies, including cloud solutions, open-source frameworks, and Microsoft platforms, to optimize customer engagement and streamline operations.</p><p>• Lead initiatives to enhance the efficiency and responsiveness of customer-facing platforms.</p><p>• Configure and troubleshoot Microsoft Dynamics 365, including making basic system adjustments such as updating fields, forms, and views.</p><p>• Provide first-level support for Microsoft Dynamics 365 by addressing user issues and performing routine system maintenance.</p><p>• Manage and configure mapping platforms, including tasks like layer management, map setup, and symbology adjustments.</p><p>• Handle first-level support for mapping platforms by resolving user access issues and conducting routine troubleshooting.</p><p>• Collaborate with business partners and technology teams to develop a strategic technology roadmap that aligns with organizational goals.</p><p>• Build and maintain strong relationships with external vendors and stakeholders to ensure product quality and on-time delivery.</p>
  • 2025-11-19T17:11:09Z