<p>We are looking for a skilled Collections Specialist to manage accounts receivable and ensure timely payments within the construction and manufacturing industries. This position offers an opportunity to safeguard financial operations by resolving payment issues, negotiating settlements, and maintaining positive relationships with clients and partners. If you excel at problem-solving and enjoy working in a dynamic environment, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable by reviewing aging reports and prioritizing collection efforts for overdue accounts.</p><p>• Negotiate payment plans and settlements in line with company policies and industry standards.</p><p>• Investigate and resolve invoice disputes, billing errors, and payment discrepancies through collaboration with internal teams.</p><p>• Maintain detailed documentation of all collection activities, including communications and payment commitments.</p><p>• Prepare and deliver regular reports to management regarding account statuses, collection outcomes, and unresolved issues.</p><p>• Ensure compliance with industry regulations, including credit policies and construction lien laws.</p><p>• Build and maintain strong relationships with internal departments and external clients to facilitate effective account management.</p><p>• Recommend accounts for escalation to legal action or third-party collections agencies when necessary.</p><p><br></p><p>This job posting is for a current vacancy with our client.</p><p>Our Specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</p>
<p>Robert Half is partnering with a leading client in Toronto, Ontario to recruit a detail-oriented Collections Specialist. This role is a vital part of the organization’s finance team, responsible for ensuring timely payment collections, maintaining accurate financial records, and fostering strong client relationships. Candidates with a background in financial services and excellent organizational skills are encouraged to apply and make an impact in a dynamic work environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Proactively monitor and manage overdue client accounts to ensure prompt collections.</li><li>Communicate with clients to resolve payment disputes while maintaining positive relationships.</li><li>Utilize accounting systems to track accounts, process payments, and update financial records.</li><li>Conduct investigations into delinquent accounts with tools such as Accurint.</li><li>Collaborate with internal teams to improve collection procedures and optimize workflows.</li><li>Analyze credit risk and provide account management recommendations.</li><li>Ensure compliance with all company policies and industry regulations throughout the collections process.</li><li>Maintain thorough documentation regarding all collections communications and transactions.</li><li>Identify and implement opportunities for process improvement to increase efficiency.</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to join our manufacturing team in Aurora, Ontario. This long-term contract position involves managing receivables related to parts, services, and rentals while ensuring effective communication with customers and internal teams. The role also provides opportunities to contribute to broader operational functions within the service team.<br><br>Responsibilities:<br>• Develop and negotiate payment plans with customers requiring extended payment timelines.<br>• Establish and track collection targets on weekly, monthly, quarterly, and annual bases while preparing detailed status reports.<br>• Conduct credit checks on new customers and monitor existing accounts, proactively addressing overdue accounts to ensure smooth operations.<br>• Verify and resolve account discrepancies by communicating professionally with internal teams, external stakeholders, and third-party suppliers.<br>• Provide recommendations to improve invoicing accuracy based on customer feedback during the collection process.<br>• Assist Parts and Service Administrators with work order reviews, invoice preparation, payroll processing, and other administrative tasks as needed.<br>• Maintain accurate records of receivables and collections, ensuring compliance with company policies.<br>• Collaborate with the Director of Canadian Service on additional tasks and responsibilities as assigned.
<p><strong>Key Responsibilities:</strong></p><p><strong>Editorial Content Development (35%)</strong></p><ul><li>Develop, plan, and manage strategies and production for principal communication and marketing channels.</li><li>Create and maintain email marketing content calendars; coordinate with internal stakeholders for integrated promotion of products and services.</li><li>Oversee the organization’s primary member print publication, including editorial contributions.</li><li>Manage content for community platforms, working with external writers to deliver timely and engaging articles.</li><li>Produce multi-media materials such as speeches, scripts, and presentations as needed.</li><li>Present creative strategies and operational plans to leadership for review.</li></ul><p><strong>Editing / Subject Matter Expertise (30%)</strong></p><ul><li>Review and edit content organization-wide for adherence to CP Style, brand standards, and tone.</li><li>Collaborate with subject matter experts to translate technical topics for wider audiences.</li><li>Edit contributed content from partnering organizations to ensure quality and alignment.</li><li>Apply a customer-focused perspective to editorial processes, maintaining both contributor and brand integrity.</li></ul><p><strong>Strategic Creative Marketing Content (20%)</strong></p><ul><li>Identify and pursue innovative advertising opportunities and lead-generation channels.</li><li>Plan and execute targeted outbound campaigns to key influencer audiences, including HR, accounting, and related fields.</li><li>Track and report on advertising budgets and campaign performance, sharing insights and improvements.</li><li>Partner with product and marketing teams for cohesive promotions.</li><li>Support the execution of special projects and creative strategies in partnership with the PR team.</li><li>Lead copywriting and creative asset development with design teams.</li></ul><p><strong>Financial and Administrative (15%)</strong></p><ul><li>Support the achievement of significant annual revenue targets across memberships, development, designations, and events.</li><li>Assist with ongoing budget management and reporting.</li><li>Monitor and gain approvals for expenses, ensuring accurate tracking and reporting.</li><li>Deliver regular updates on campaign and project metrics using relevant KPIs.</li></ul><p><strong>Other Key Duties:</strong></p><ul><li>Communicate directly with a broad member and stakeholder base.</li><li>Liaise and negotiate with consultants, writers, and vendors to deliver on-brand, on-time, and within-budget content solutions.</li><li>Lead and manage communications activations through cross-functional collaboration.</li><li>Work closely with both internal and external partners (including freelancers and agencies) on deliverables.</li></ul><p> </p><p> </p><p><br></p>
