We are looking for an Insurance Learning Consultant to support employee development within a service-focused insurance environment in Thornhill, Ontario. This position blends insurance knowledge with learning expertise to create meaningful training experiences that strengthen performance across key business areas. The successful candidate will work closely with internal partners to build practical learning solutions, deliver effective training, and help foster a culture of continuous growth.<br><br>Responsibilities:<br>• Collaborate with leaders and subject matter experts across sales, service, underwriting, and claims to identify capability gaps and determine training priorities.<br>• Create and update learning materials, including instructor-led sessions, digital modules, and blended programs, using sound adult learning principles.<br>• Facilitate engaging training sessions in virtual and in-person settings, adapting delivery methods to suit different audiences and learning needs.<br>• Develop learning strategies that improve knowledge retention, on-the-job application, and overall training effectiveness.<br>• Evaluate program outcomes through feedback, performance indicators, and learner results, then recommend improvements where needed.<br>• Use learning technologies and course development tools to produce scalable, accessible, and high-quality training content.<br>• Monitor changes in the insurance industry and learning practices to keep program content current and relevant.<br>• Support occasional travel to offsite locations to deliver training or collaborate with stakeholders as required.
