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10 results for Customer Service Manager in Edmonton, AB

Credit Clerk
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a dedicated Credit Clerk for a long-term contract with potential to become permanent. The ideal candidate has strong communication skills, experience in credit/collections, and can manage high-volume customer interactions professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage credit and collections, maintaining timely customer communication.</li><li>Process credit card payments and reconcile customer accounts.</li><li>Handle 20–25 incoming calls daily and resolve customer inquiries.</li><li>Process payments, maintain accurate documentation, and perform account reconciliations.</li><li>Use accounting software to track credit activities and support team workflows.</li><li>Collaborate with team members and assist during peak periods.</li></ul><p><br></p>
  • 2025-12-08T23:48:48Z
Enterprise Support Analyst
  • Edmonton, AB
  • onsite
  • Permanent
  • 70000.00 - 84000.00 CAD / Yearly
  • <p><strong>THE ROLE: </strong></p><p>Robert Half is currently recruiting for an Enterprise Support Analyst for our Edmonton Client. As the successful candidate you’ll play a key role in managing and optimizing the organization’s application ecosystem. Your focus will be on ensuring seamless integration of applications and data, driving automation, and supporting enterprise systems. </p><p><em>Responsibilities include:</em></p><ul><li>Designing and implementing small-scale applications, integrations, and automated workflows</li><li>Connecting enterprise platforms (ERP, CRM, HCM) with other systems using APIs, SDKs, and webhooks</li><li>Leading technical reviews to maintain scalability and performance</li><li>Driving AI and automation initiatives to enhance efficiency</li><li>Managing databases and data integration solutions (SQL Server, Azure SQL, Azure Storage)</li><li>Maintaining websites and related infrastructure (DNS, SSL, domain registrations)</li><li>Developing scripts for data automation and synchronization (PowerShell, Python, C#, .NET)</li><li>Improving Microsoft 365 services and leveraging new features for productivity</li><li>Providing detailed performance reports to IT leadership</li><li>Building strong partnerships with stakeholders to deliver effective solutions</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an opportunity to join a forward-thinking IT team where innovation and automation are at the forefront. You’ll have the chance to lead impactful projects, work with cutting-edge technologies, and influence strategic decisions. Competitive salary, comprehensive benefits, and professional growth opportunities make this role an excellent next step for your career. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
  • 2025-11-21T19:23:45Z
Desktop Support Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 5-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
  • 2025-12-09T23:34:31Z
Senior Accountant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our Edmonton Metropolitan area client is looking for a contract Senior Accountant to provide expert financial guidance and support their organization. <em>As the Senior Accountant your responsibilities would include;</em></p><ul><li>Oversee general ledger, month-end, and year-end closing processes, particularly related to the AP area</li><li>Support budgeting, forecasting, and cash flow management</li><li>Ensure compliance with tax regulations and assist with audits</li><li>Support with the system implementation project</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a self-driven, detail-oriented professional who thrives in a fast-paced environment. You bring strong analytical skills, a problem-solving mindset, and the ability to adapt to change. You are comfortable working independently while collaborating effectively with others and have a passion for continuous learning and improvement.</p><p><br></p><p><strong>WHAT YOU’LL GET:</strong></p><p>Our client offers a competitive wage and the opportunity to work in an engaging team-oriented environment while increasing your skillset and moving your career forward. If you think you have what it takes to join this well-respected organization, please submit your details online today!</p>
  • 2025-12-08T23:48:48Z
Software Engineer
  • Edmonton, AB
  • onsite
  • Temporary
  • 33.25 - 38.50 CAD / Hourly
  • <p><strong>About the Role</strong></p><p>Our Edmonton based client is looking for a strong Software Engineer who also brings solid data experience. This role is ideal for someone who enjoys building solutions, solving problems, and working across both software development and modern data platforms. You will work closely with the team to design, develop, and support solutions built on Microsoft Fabric, Azure, and C# .NET</p><p><br></p><p>The team values curious thinkers who can code, understand the fundamentals, and learn quickly. Tools and platforms can be taught, but strong problem solving and technical depth are essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Design, build, and support solutions in Microsoft Fabric.</p><p>• Develop code in Python and SQL for data engineering and pipeline work within Fabric.</p><p>• Build or support web applications using C Sharp .NET within the Microsoft Cloud.</p><p>• Work with Azure based development tools and services.</p><p>• Support API integrations and contribute to various integration projects.</p><p>• Collaborate on Power BI related work and adapt to evolving Fabric capabilities.</p><p>• Use Visual Studio, Jira, and Confluence to track work and document solutions.</p><p>• Take direction well while also being able to think critically and work independently.</p><p>• Deliver high quality work across multiple projects based on your technical strengths.</p>
  • 2025-11-18T16:08:59Z
Senior Administrative Assistant
  • Edmonton, AB
  • onsite
  • Permanent
  • 61000.00 - 80000.00 CAD / Yearly
  • <p>Are you an organized, proactive professional who thrives in a fast-paced environment? Our client is seeking a <strong>Senior Administrative Assistant</strong> to deliver exceptional administrative support to our staff, board of directors, and delegates.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Be the welcoming face of the organization—manage reception and inquiries.</li><li>Provide comprehensive administrative support, including records management and office coordination.</li><li>Organize travel arrangements for senior staff and directors.</li><li>Plan and execute meetings, conferences, and events with precision.</li></ul><p><strong>Why Join Us?</strong></p><p>You’ll work in a collaborative environment where your initiative and professionalism make a real impact. This is fully in office role based in South Edmonton. In addition to the competitive yearly salary, a comprehensive total rewards package including an employer benefit plan, paid vacation and other perks are provided.</p><p><br></p><p>Ready to bring your expertise to a dynamic team? <strong>Apply today and help this organization keep running smoothly!</strong></p>
  • 2025-12-05T15:44:00Z
Business Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Join our Edmonton based client's team as a Business Analyst and become a key contributor in driving organizational efficiency and innovation. In the role of Business Analyst, you’ll collaborate with stakeholders to analyze business processes, coordinate testing, and deliver data-driven solutions that support strategic goals.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with documented workflows, and support the implementation of technology solutions</li><li>Facilitate meetings between business units and IT to ensure alignment and effective communication</li><li>Monitor project progress, deliver regular updates and coordinate testing of configuration and data transfer</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a detail-oriented, solution-focused professional with strong analytical skills and a proactive approach. Known for your ability to communicate effectively with both technical and non-technical audiences, you excel at problem-solving and thrive in dynamic environments. Your experience in system implementation and process optimization makes you a trusted resource for delivering successful outcomes.</p><p><br></p><p><strong>WHAT YOU’LL GET:</strong></p><p>Be rewarded for your hard work and expertise with a competitive wage with the opportunity to contribute to a high-impact system implementation project. Gain invaluable experience in process optimization while working with a dynamic, forward-thinking team. If you're ready to take on a pivotal role that combines accounting knowledge and business analysis expertise, apply online today to join a team that’s </p>
  • 2025-12-09T22:24:01Z
Network Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>We’re seeking an experienced Network Engineer to join our client’s IT team. In this role, you’ll manage the full lifecycle of network and infrastructure operations—designing, implementing, and maintaining secure, reliable systems across on-premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, implement, and maintain enterprise network infrastructure (switches, wireless, access control)</li><li>Monitor network performance and ensure system integrity and security</li><li>Manage upgrades, patches, and disaster recovery planning</li><li>Administer Microsoft 365, Azure services, and Windows Server technologies</li><li>Support VoIP systems, collaboration tools, and digital recording infrastructure</li><li>Detect and remediate security incidents; develop proactive threat prevention strategies</li><li>Document configurations and automate processes where possible</li></ul><p><strong>Why This Role</strong></p><p>This is an opportunity to work in a complex, multi-site environment where your expertise directly impacts secure and efficient technology operations. Our client values innovation, collaboration, and professional growth. What’s in it for you? Competitive salary, comprehensive benefits, and the chance to work with advanced technologies in a dynamic setting.</p>
  • 2025-12-08T23:48:48Z
Accounts Receivable Clerk
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an experienced Accounts Receivable Clerk for a long-term contract in Edmonton, with potential for ongoing employment. The role involves full-cycle AR, cash application, billing, reconciliations, and supporting high-volume, deadline-driven operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process cash applications and accurately allocate payments.</li><li>Complete full-cycle AR tasks, including billing and reconciliations.</li><li>Investigate and resolve AR discrepancies.</li><li>Manage high-volume transactions with strong attention to detail.</li><li>Use advanced Excel functions (pivot tables, V-lookups) for reporting.</li><li>Collaborate with credit, collections, and internal teams.</li><li>Support system transitions and maintain strong client relationships.</li></ul><p><br></p>
  • 2025-12-08T23:48:48Z
Intermediate Accountant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an experienced Intermediate Accountant for a one-year contract to support daily accounting operations during a busy period. This hybrid role requires in-office work Tuesday to Thursday.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Complete bank and general ledger reconciliations with accurate working papers.</li><li>Support month-end reporting, including journal entries and financial statements.</li><li>Process travel expenses and ensure policy compliance.</li><li>Prepare and review balance sheet reconciliations.</li><li>Use Excel (pivot tables, V-lookups) for analysis and reporting.</li><li>Prioritize deadlines and assist with medium-volume accounting tasks.</li></ul><p><br></p>
  • 2025-12-08T23:48:48Z