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14 results for Customer Service Manager in Edmonton, AB

Desktop Support Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>We are recruiting for a Desktop Support Technician for an Edmonton-based client. This is a 5-month contract that requires a valid driver’s license and access to a vehicle. The Desktop Support Technician provides Tier 1 and Tier 2 technical assistance to staff across Edmonton and Northern region locations. Reporting to the Director of Finance, IT and Infrastructure, this role supports day-to-day IT operations including troubleshooting, user setup, device maintenance, and ensuring a secure and efficient technology environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 support for desktops, laptops, printers, mobile devices, and network connectivity</li><li>Resolve help desk tickets via phone, email, and in-person support</li><li>Troubleshoot Microsoft 365 tools including Outlook, Teams, SharePoint and OneDrive</li><li>Support Windows 10 and 11, password resets, MFA setup, and account access through Entra ID and Active Directory</li><li>Configure and maintain user devices, install standard software, and coordinate escalations with internal teams or vendors</li><li>Support onboarding and offboarding including account setup and device preparation</li><li>Maintain asset inventories, equipment logs, and ensure security and patching standards</li><li>Provide user training and clear technical communication to non-technical staff</li><li>Contribute to documentation, user guides, and continuous improvement initiatives</li><li>Assist with IT projects such as software upgrades, device rollouts, and data transitions</li><li>Travel to multiple Edmonton and Northern region sites to provide onsite support</li></ul>
  • 2025-12-09T23:34:31Z
Financial Analyst
  • Acheson, AB
  • onsite
  • Permanent
  • 90000.00 - 110000.00 CAD / Yearly
  • <p>We are assisting a client to hire a Senior Financial Analyst to join their team here in the Edmonton region. In this role, you will provide critical financial insights and support to the sales team, streamline financing solutions, and maintain system effectiveness. This position offers an exciting opportunity to collaborate with sales teams, customers, and financial institutions while contributing to the development of tools and processes that drive business success.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver Insightful Financial Reporting<strong>:</strong> Prepare comprehensive monthly reports analyzing sales performance, budget variances, and forecast accuracy to support strategic decision-making.</li><li>Support Sales Forecasting & Collections: Partner with sales teams to provide accurate sales forecasts and assist in managing accounts receivable collections.</li><li>Drive Financing Initiatives: Lead the coordination of financing applications, contract development, and presentation materials to enhance sales enablement and customer financing options.</li><li>Optimize Sales Tools & Training: Ensure internal sales tools are fully functional and user-friendly; deliver training sessions and develop user guides to maximize adoption and efficiency.</li><li>Present Strategic Sales Insights<strong>:</strong> Develop and present quarterly sales KPI dashboards and forecasting updates to senior leadership and sales management.</li><li>Ensure Accurate Revenue Recognition: Oversee revenue recognition, including the review of quotes and cost analysis worksheets.</li><li>Collaborate with Financial Partners<strong>:</strong> Work closely with financial institutions to identify and implement competitive financing solutions tailored to customer needs.</li><li>Provide Financial Advisory to Sales: Respond to inquiries from the sales team regarding foreign exchange, interest rates, and financing policies, ensuring clarity and compliance.</li><li>Manage Contractual Agreements: Draft and revise rental and financing contracts, including rent-to-own agreements and other customized financial arrangements.</li><li>Educate on Financing Programs: Conduct informative sessions for sales representatives on available financing and leasing programs to enhance customer engagement and deal structuring.</li></ul><p><br></p>
  • 2025-12-12T15:05:13Z
Project Coordinator
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a dedicated and community-focused <strong>Youth Project Coordinator</strong> to support the planning, delivery, and evaluation of culturally appropriate programming for urban Indigenous youth and families. This role works closely with youth, Friendship Centres, community partners, and internal teams to foster meaningful engagement, positive outcomes, and strong relationships across Alberta.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Plan and deliver culturally appropriate activities for urban Indigenous youth, parents, and Youth Coordinators both virtually and within Friendship Centre communities.</li><li>Coordinate and support positive project outcomes, including an annual Youth Forum, in collaboration with the Special Initiatives Team.</li><li>Build and maintain relationships with youth, Friendship Centres, youth-serving agencies, and key stakeholders.</li><li>Develop and deliver culturally safe youth engagement opportunities and project awareness activities.</li><li>Collect, track, and analyze participation data and support project evaluation processes.</li><li>Prepare reports, presentations, and summaries on project activities and outcomes.</li><li>Perform other duties as assigned by the supervisor.</li></ul>
  • 2025-12-15T19:23:41Z
Software Engineer
  • Edmonton, AB
  • onsite
  • Temporary
  • 33.25 - 38.50 CAD / Hourly
  • <p><strong>About the Role</strong></p><p>Our Edmonton based client is looking for a strong Software Engineer who also brings solid data experience. This role is ideal for someone who enjoys building solutions, solving problems, and working across both software development and modern data platforms. You will work closely with the team to design, develop, and support solutions built on Microsoft Fabric, Azure, and C# .NET</p><p><br></p><p>The team values curious thinkers who can code, understand the fundamentals, and learn quickly. Tools and platforms can be taught, but strong problem solving and technical depth are essential.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Design, build, and support solutions in Microsoft Fabric.</p><p>• Develop code in Python and SQL for data engineering and pipeline work within Fabric.</p><p>• Build or support web applications using C Sharp .NET within the Microsoft Cloud.</p><p>• Work with Azure based development tools and services.</p><p>• Support API integrations and contribute to various integration projects.</p><p>• Collaborate on Power BI related work and adapt to evolving Fabric capabilities.</p><p>• Use Visual Studio, Jira, and Confluence to track work and document solutions.</p><p>• Take direction well while also being able to think critically and work independently.</p><p>• Deliver high quality work across multiple projects based on your technical strengths.</p>
  • 2025-12-24T19:59:02Z
Sr. Administrative Assistant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a highly organized and detail-oriented <strong>Sr. Administrative Assistant</strong> for a contract role in Edmonton, Alberta. This position supports the establishment of a new corporation by providing comprehensive administrative and governance support. The role requires strong communication, coordination, and multitasking skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate board meetings, including scheduling, logistics, catering, and meeting minutes.</li><li>Manage calendars and track action items.</li><li>Prepare and maintain governance documents in compliance with government processes.</li><li>Procure office supplies, furniture, and equipment.</li><li>Oversee office setup, including furniture and workspace coordination.</li><li>Support executives with calls, email correspondence, data entry, and customer inquiries.</li><li>Utilize administrative systems (e.g., 1GX) to streamline operations.</li></ul>
  • 2025-12-15T23:38:37Z
Accounting Clerk
  • Edmonton, AB
  • onsite
  • Permanent
  • 45000.00 - 55000.00 CAD / Yearly
  • <p>If you’re looking for a place where your reliability truly matters and your work has a direct impact every single day, this role is for you. </p><p>We’re seeking an <strong>Accounting Clerk</strong> who values stability, routine, and the satisfaction of keeping things running smoothly behind the scenes.</p><p><br></p><p><strong>What You’ll Do</strong></p><p><strong>Accounts Receivable</strong></p><ul><li>Process customer payments and keep account information current</li><li>Set up and maintain accurate customer profiles</li><li>Investigate and resolve billing questions with professionalism and clarity</li><li>Prepare and send invoices and customer statements</li><li>Monitor outstanding balances and follow up on overdue accounts</li></ul><p><strong>Accounts Payable</strong></p><ul><li>Match vendor invoices with purchase orders and receipts to ensure accuracy</li><li>Review invoices for completeness and compliance with company guidelines</li></ul><p><strong>General Accounting Support</strong></p><ul><li>Support month end and year end closing activities</li><li>Maintain financial records</li><li>Assist the team with additional tasks or coverage when needed</li></ul><p><strong>Ideal Candidate</strong></p><ul><li><strong>Detail-oriented & organized</strong> – You notice when something looks off and take action. You enjoy tidy records, accurate entries, and solid processes.</li><li><strong>Process-focused</strong> – You appreciate routine and consistency. You follow procedures, keep data clean, and take ownership of your work from start to finish.</li><li><strong>Supportive & approachable</strong> – Whether helping internal teams or responding to customers, vendors, or the warehouse, you communicate clearly and professionally.</li><li><strong>Calm & steady under pressure</strong> – You manage your time well, handle multiple tasks without feeling overwhelmed, and maintain a dependable presence.</li><li><strong>Tech-savvy & communicative</strong> – You’re comfortable using email, phone, and ERP tools like NetSuite.</li></ul><p>’If you’re looking for a role where you can settle in, do meaningful work, and be a trusted part of a reliable accounting team, we’d love to hear from you. Let’s connect!</p>
  • 2025-12-12T20:38:49Z
Senior Administrative Assistant
  • Edmonton, AB
  • onsite
  • Permanent
  • 61000.00 - 80000.00 CAD / Yearly
  • <p>Are you an organized, proactive professional who thrives in a fast-paced environment? Our client is seeking a <strong>Senior Administrative Assistant</strong> to deliver exceptional administrative support to our staff, board of directors, and delegates.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Be the welcoming face of the organization—manage reception and inquiries.</li><li>Provide comprehensive administrative support, including records management and office coordination.</li><li>Organize travel arrangements for senior staff and directors.</li><li>Plan and execute meetings, conferences, and events with precision.</li></ul><p><strong>Why Join Us?</strong></p><p>You’ll work in a collaborative environment where your initiative and professionalism make a real impact. This is fully in office role based in South Edmonton. In addition to the competitive yearly salary, a comprehensive total rewards package including an employer benefit plan, paid vacation and other perks are provided.</p><p><br></p><p>Ready to bring your expertise to a dynamic team? <strong>Apply today and help this organization keep running smoothly!</strong></p>
  • 2025-12-05T15:44:00Z
Business Analyst
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Join our Edmonton based client's team as a Business Analyst and become a key contributor in driving organizational efficiency and innovation. In the role of Business Analyst, you’ll collaborate with stakeholders to analyze business processes, coordinate testing, and deliver data-driven solutions that support strategic goals.</p><p><em>Key Responsibilities:</em></p><ul><li>Work with documented workflows, and support the implementation of technology solutions</li><li>Facilitate meetings between business units and IT to ensure alignment and effective communication</li><li>Monitor project progress, deliver regular updates and coordinate testing of configuration and data transfer</li></ul><p><strong>ABOUT YOU:</strong></p><p>You are a detail-oriented, solution-focused professional with strong analytical skills and a proactive approach. Known for your ability to communicate effectively with both technical and non-technical audiences, you excel at problem-solving and thrive in dynamic environments. Your experience in system implementation and process optimization makes you a trusted resource for delivering successful outcomes.</p><p><br></p><p><strong>WHAT YOU’LL GET:</strong></p><p>Be rewarded for your hard work and expertise with a competitive wage with the opportunity to contribute to a high-impact system implementation project. Gain invaluable experience in process optimization while working with a dynamic, forward-thinking team. If you're ready to take on a pivotal role that combines accounting knowledge and business analysis expertise, apply online today to join a team that’s </p>
  • 2025-12-09T22:24:01Z
Network Engineer
  • Edmonton, AB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • <p>We’re seeking an experienced Network Engineer to join our client’s IT team. In this role, you’ll manage the full lifecycle of network and infrastructure operations—designing, implementing, and maintaining secure, reliable systems across on-premises and cloud environments.</p><p><em>Key Responsibilities:</em></p><ul><li>Design, implement, and maintain enterprise network infrastructure (switches, wireless, access control)</li><li>Monitor network performance and ensure system integrity and security</li><li>Manage upgrades, patches, and disaster recovery planning</li><li>Administer Microsoft 365, Azure services, and Windows Server technologies</li><li>Support VoIP systems, collaboration tools, and digital recording infrastructure</li><li>Detect and remediate security incidents; develop proactive threat prevention strategies</li><li>Document configurations and automate processes where possible</li></ul><p><strong>Why This Role</strong></p><p>This is an opportunity to work in a complex, multi-site environment where your expertise directly impacts secure and efficient technology operations. Our client values innovation, collaboration, and professional growth. What’s in it for you? Competitive salary, comprehensive benefits, and the chance to work with advanced technologies in a dynamic setting.</p>
  • 2025-12-08T23:48:48Z
Administrative Assistant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a detail-oriented<strong> Administrative Assistant </strong>to join their team for a long-term contract in Edmonton, Alberta. This government role involves accurate cheque processing, financial data entry, and administrative support in a confidential, fast-paced environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Verify cheque amounts and payee details before processing.</li><li>Enter financial data to create accurate records.</li><li>Coordinate with accounts receivable to deliver cheques and documentation.</li><li>Prepare and send statements accurately and on time.</li><li>Complete ad hoc administrative tasks as needed.</li><li>Provide backup support to accounts receivable during absences or peak periods.</li><li>Maintain confidentiality of sensitive financial information.</li><li>Use Excel, Word, and Outlook effectively.</li><li>Communicate clearly, ask questions when needed, and adapt to changing priorities.</li></ul>
  • 2025-12-19T22:57:44Z
OCM Specialist
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our Edmonton-based client is seeking an OCM Specialist to support different initiatives across the organization. The ideal candidate is hands-on, detail-oriented, and skilled at turning complex change initiatives into clear, approachable content for employees at all levels.</p><p><br></p><p>Responsibilities</p><ul><li>Assist in developing and rolling out communication strategies and key messaging.</li><li>Partner with stakeholders to encourage adoption and minimize resistance.</li><li>Create engaging training and support materials tailored for diverse employee groups.</li><li>Help prepare and deliver workshops, Q& A sessions, and training sessions.</li><li>Work closely with leadership to ensure change messages are aligned and effective.</li><li>Maintain ongoing content streams (refresher courses, tip sheets, etc.) to reinforce adoption.</li><li>Provide hands-on support to employees during transition activities.</li></ul>
  • 2025-12-19T06:18:39Z
Intermediate Accountant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking an experienced Intermediate Accountant for a one-year contract to support daily accounting operations during a busy period. This hybrid role requires in-office work Tuesday to Thursday.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Complete bank and general ledger reconciliations with accurate working papers.</li><li>Support month-end reporting, including journal entries and financial statements.</li><li>Process travel expenses and ensure policy compliance.</li><li>Prepare and review balance sheet reconciliations.</li><li>Use Excel (pivot tables, V-lookups) for analysis and reporting.</li><li>Prioritize deadlines and assist with medium-volume accounting tasks.</li></ul><p><br></p>
  • 2025-12-08T23:48:48Z
Intermediate Accountant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client in <strong>Edmonton </strong>is seeking a detail-oriented <strong>Intermediate Accountant</strong> for a long-term contract within the real estate and facilities management sector. This role supports the financial operations of revenue-generating properties and plays a key part in accurate reporting and month-end processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage month-end, quarter-end, and year-end close activities</li><li>Prepare and review financial statements in line with accounting standards</li><li>Perform bank reconciliations and resolve discrepancies</li><li>Maintain fixed asset schedules and support interbank transfers</li><li>Assist with internal and external audits</li><li>Analyze financial results and identify variances or improvement opportunities</li><li>Collaborate with internal teams to improve processes and efficiency</li></ul><p><br></p>
  • 2025-12-23T00:33:41Z
Executive Assistant
  • Edmonton, AB
  • onsite
  • Temporary
  • - CAD / Hourly
  • <p>Our client is seeking a detail-oriented and proactive <strong>Executive Assistant</strong> to join their team for a contract role in Edmonton, Alberta. The ideal candidate provides comprehensive administrative support, manages schedules, coordinates meetings and office operations, and ensures smooth communication with staff, members, and stakeholders.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide administrative support to assigned staff, including reception coverage.</li><li>Coordinate travel, manage mail and shipments.</li><li>Communicate with members via phone and email, escalating issues as needed.</li><li>Maintain electronic and hard-copy records and prepare reports and correspondence.</li><li>Coordinate office moves, building access, and vendor support.</li><li>Support retail orders, elections scheduling, and general office operations.</li><li>Schedule and coordinate board meetings, including logistics, and minutes.</li><li>Supervise office setup, including furniture arrangement and workspace organization.</li></ul><p><br></p>
  • 2025-12-16T00:04:03Z