<p><strong>THE ROLE:</strong></p><p>Our client is seeking an experienced Business Analyst to join their Edmonton team on a full-time, long-term contract engagement. This role will work closely with business and technology teams to improve processes, define requirements, and support the delivery of effective technology solutions.</p><p><em>Responsibilities:</em></p><ul><li>Partner with stakeholders and IT teams to understand business needs and define clear requirements</li><li>Facilitate workshops, interviews, and working sessions to gather information and build alignment</li><li>Analyze business processes, systems, and data to identify opportunities for improvement</li><li>Develop requirements, user stories, process maps, acceptance criteria, and supporting documentation</li><li>Collaborate with project teams throughout the solution design, development, testing, and implementation</li><li>Support UAT by defining acceptance criteria and validating that solutions meet business needs</li><li>Maintain requirements documentation and communicate project updates, risks, and changes to stakeholders</li><li>Use data and analysis to support decision-making and evaluate solution outcomes</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is an excellent opportunity for a seasoned Business Analyst to make a meaningful impact by driving business process improvements and supporting key technology initiatives within a collaborative and forward-thinking organization. You'll work closely with cross-functional stakeholders, helping shape solutions from initial discovery through implementation while influencing decision-making and delivering measurable business value. In return, you'll join a supportive team environment that values innovation, continuous improvement, and professional growth, while offering a competitive salary, and the opportunity to contribute to high-visibility projects that make a real difference.</p>
<p>We are looking for a detail-oriented Credit Analyst to join our client, an industry leader in the Edmonton, Alberta area. In this role, you will assess credit risk, support timely payment processing, and work closely with branch teams to address account issues and maintain strong customer relationships. The successful candidate will bring sound judgement, accuracy, and a service-focused approach to managing credit decisions and account administration.</p><p><br></p><p>Responsibilities:</p><p>• Work with branch staff to investigate customer account concerns, resolve billing discrepancies, and address partial payment issues while preparing month-end dispute summaries.</p><p>• Evaluate applications for new or expanded credit by reviewing submitted documentation, obtaining third-party credit information, checking references, and confirming purchasing needs with branch teams.</p><p>• Set up authorized credit limits in the appropriate system and issue clear credit decisions to customers using approved communication methods.</p><p>• Assess requests for orders that exceed established credit thresholds, approve exceptions within assigned authority, and escalate higher-risk matters when needed.</p><p>• Monitor delinquent or higher-risk accounts, follow up on outstanding issues, and support appropriate collection and escalation activities.</p><p>• Receive and process customer payments, including rental charges and credit card transactions, while assisting with accurate payment allocation.</p><p>• Complete daily cash balancing activities and maintain reporting that supports financial accuracy and internal controls.</p><p>• Prepare account commentary and provide reporting support for key customer files while assisting Sales and Accounting with assigned initiatives</p>