<p>Robert Half is partnering with a growing Edmonton-based service organization to recruit a Service Advisor / Service Operations Coordinator for a key position within their service department.</p><p>This is an excellent opportunity for a highly organized, proactive professional who thrives on keeping people, priorities and processes moving. Our client is looking for someone who can become the operational hub of the service department, coordinating workflow between customers, field technicians, management, parts, projects and administration.</p><p>The successful candidate will be focused on workflow, coordination, communication and follow-through, ensuring service work progresses efficiently from the initial customer request through completion, documentation and invoicing.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>· Coordinate and schedule field service technicians based on customer requirements, urgency and operational priorities.</p><p>· Monitor open service calls and ensure outstanding work is consistently followed through.</p><p>· Communicate with customers regarding scheduling, service status and next steps.</p><p>· Act as a key liaison between customers, technicians, management, parts and administrative teams.</p><p>· Review work orders for completeness and follow up on outstanding or missing documentation.</p><p>· Ensure completed service work moves efficiently toward invoice-ready status.</p><p>· Track technician recommendations, additional work opportunities and items requiring quotes or customer follow-up.</p><p>· Provide administrative coordination and support to the estimating and quoting process.</p><p>· Maintain visibility over outstanding service activities and proactively identify items requiring attention.</p><p>· Help establish and maintain effective processes, tracking systems and workflow practices.</p><p>· Support the Service Manager by taking ownership of day-to-day coordination and administrative follow-through.</p><p>· Identify opportunities to improve efficiency, communication and accountability across the service operation.</p><p>· Ensure important tasks and customer commitments don't fall through the cracks.</p><p><br></p><p><strong>What We're Looking For</strong></p><p>The ideal candidate is someone who naturally takes ownership. You are organized, comfortable juggling competing priorities and known for following things through to completion.</p><p><br></p>
<p>Our client is looking for an experienced<strong> Executive Assistant</strong> to join their team in Edmonton, Alberta. This role provides administrative support in a fast-paced environment with changing priorities. The ideal candidate is organized, professional, and adaptable, with strong communication skills, sound judgment, discretion, and the ability to manage multiple tasks while working effectively with others.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage complex executive calendars, meetings, appointments, and changing priorities efficiently.</li><li>Prepare meeting packages, briefing materials, and supporting documentation for senior leadership.</li><li>Coordinate meetings and logistics with internal teams, government representatives, and external partners.</li><li>Arrange business travel, confirm itineraries, and manage related logistics.</li><li>Process payroll entries, expense claims, supply requests, and routine administrative documentation.</li><li>Provide daily administrative support, including document preparation, printing, scanning, and timely follow-up.</li><li>Collaborate with senior administrative staff to manage workloads, address urgent requests, and ensure smooth executive operations.</li><li>Liaise with building management and facilities teams to resolve maintenance and office-related needs.</li><li>Adapt to changing schedules, operational demands, and competing priorities in a fast-paced environment.</li></ul>
<p>Our client is looking for an organized <strong>Human Resources (HR) Assistant </strong>to join their team in Edmonton, Alberta. This role provides administrative and coordination support to help ensure daily operations and team initiatives run smoothly. The ideal candidate is organized, detail-oriented, and adaptable, with strong communication and interpersonal skills, the ability to manage multiple priorities, and a collaborative approach to work. </p><p><strong>Responsibilities:</strong></p><ul><li>Coordinate employee recognition programs, service awards, and related communications to ensure timely and accurate delivery.</li><li>Provide administrative support for HR programs, including scholarships, learning and development, and employee initiatives.</li><li>Assist with leave administration, documentation, recordkeeping, and follow-ups with employees and internal stakeholders.</li><li>Manage HR-related inquiries, respond to requests, and direct them to appropriate contacts.</li><li>Support recruitment, seasonal programs, scheduling, and general HR coordination.</li><li>Prepare reports, maintain employee records, and manage data using Microsoft Office, particularly Excel and SharePoint.</li><li>Collaborate with HR team members and organizational leaders to support program delivery and effective communication.</li><li>Manage multiple administrative tasks and competing deadlines while maintaining accuracy, confidentiality, and a high standard of service.</li></ul>
We are looking for an experienced Accounts Receivable Coordinator to join a growing accounting team in Edmonton, Alberta. This permanent opportunity is ideal for someone who takes pride in maintaining accurate receivables, building strong customer relationships, and ensuring timely collection of outstanding balances. The successful candidate will play an important role in supporting cash flow, resolving account concerns, and contributing to efficient financial operations.<br><br>Responsibilities:<br>• Oversee the day-to-day accounts receivable cycle, including recording incoming payments and monitoring outstanding customer balances.<br>• Apply payments received through various methods such as cheques, electronic transfers, wire payments, and credit cards with a high degree of accuracy.<br>• Follow up on overdue accounts, communicate with customers regarding payment status, and work toward timely resolution of collection matters.<br>• Review account discrepancies, investigate short remittances or disputed items, and coordinate solutions with internal teams and customers.<br>• Reconcile customer ledgers on a regular basis and maintain clear documentation to support account activity.<br>• Prepare credit notes, account adjustments, and approved write-offs in line with company policies and financial controls.<br>• Generate recurring aging summaries and collections updates for leadership to support reporting and decision-making.<br>• Assist with credit application reviews, help assess customer credit limits, and respond to inquiries related to balances, statements, and payment history.<br>• Provide documentation for audit requests and recommend improvements that strengthen receivables processes and internal controls.