3 results for Noc Technician in Edmonton, AB

Senior Client Services IT Technician

Edmonton, AB
onsite
Permanent
70000.00 - 80000.00 CAD / Yearly
THE ROLE: We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.Key Responsibilities:<ul><li>Acting as the primary point of contact for technical support requests (in person, phone, and remote)</li><li>Diagnosing and resolving hardware, software, and network-related issues</li><li>Performing system maintenance, installations, and optimizations</li><li>Troubleshooting LAN/WAN connectivity and third-party systems</li><li>Following up with users to ensure resolution and a positive support experience</li><li>Providing consultative recommendations on IT solutions aligned to client needs</li><li>Maintaining accurate ticketing and supporting billing documentation</li></ul>WHY THIS ROLE?This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!
2026-07-24T21:33:41Z

Systems Administrator

Edmonton, AB
onsite
Permanent
90000.00 - 140000.00 CAD / Yearly
IT Field TechnicianLocation: Gibbons, Alberta (On-site)Employment Type: Full-Time Position OverviewOur client is seeking a hands-on Field Technician to provide on-site technology support for a large-scale construction and operations environment located just outside of Gibbons, Alberta. This role will support a growing campus currently serving approximately 60 professional staff, with significant expansion expected over the next year.The successful candidate will be a versatile IT professional who enjoys working in the field, troubleshooting technical issues, supporting end users, and ensuring technology systems remain operational in a fast-paced construction environment. Key Responsibilities· Prior field support experience in the construction industry is required, with the ability to work effectively in active construction environments and build strong working relationships with construction personnel and tradespeople.<ul><li>Provide on-site technical support for end users across the project site.</li><li>Diagnose and resolve hardware, software, and connectivity issues.</li><li>Perform break-fix support for desktops, laptops, printers, mobile devices, and peripheral equipment.</li><li>Set up, deploy, configure, and relocate IT equipment as required.</li><li>Support onboarding and workstation deployments for new employees.</li><li>Coordinate with internal infrastructure and networking teams when advanced support is required.</li><li>Assist with inventory management and tracking of IT assets.</li><li>Document incidents, service requests, and technical procedures.</li><li>Travel throughout the site to provide responsive support across multiple locations.</li><li>Maintain a high level of customer service while supporting both office personnel and construction teams.</li></ul>
2026-07-21T19:58:48Z

IT Generalist

Enoch, AB
onsite
Temporary
- CAD / Hourly
Our Edmonton-based client is seeking an experienced IT Generalist to provide comprehensive technical support across infrastructure, networking, end-user systems, and Microsoft 365 environments. This is a hands-on role supporting day-to-day IT operations across multiple locations, requiring strong troubleshooting skills and the ability to work independently in a fast-paced environment. Note: This role will be based in the client's primary office but will require travel to various building locations within the surrounding area. Key Responsibilities<ul><li>Provide day-to-day IT support for desktops, laptops, mobile devices, printers, and peripherals</li><li>Troubleshoot and resolve hardware, software, networking, and connectivity issues</li><li>Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint</li><li>Manage user accounts, permissions, onboarding, and offboarding activities</li><li>Deploy, configure, image, and maintain end-user devices</li><li>Support network infrastructure, including switches, wireless access points, routers, and internet connectivity</li><li>Troubleshoot wired and wireless networking issues within Cisco Meraki and Ubiquiti environments</li><li>Assist with network monitoring, system maintenance, and infrastructure upgrades</li><li>Respond to and resolve support tickets via phone, email, and onsite support</li><li>Maintain IT documentation, asset inventories, and knowledge base articles</li><li>Support multiple office locations and provide onsite technical assistance as needed</li><li>Collaborate with internal stakeholders and vendors to resolve technical issues and improve IT services</li></ul>
2026-07-07T19:08:35Z