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1 result for Desktop Support Analyst in Edmonton, AB
- Edmonton, AB
- onsite
- Temporary
- 0 - 0 CAD / Yearly
- <p>We’re looking for a <strong>Systems Analyst</strong> to support an organization as it maintains and improves its current CRM environment while beginning the assessment and selection of its future platform. This 6-month contract will work full-time on-site in Edmonton.</p><p><br></p><p>This is a hands-on role combining systems support, data integration and analysis with current-state documentation and requirements gathering. The successful candidate will spend approximately 50% of their time supporting the existing technology environment and 50% helping the organization document processes, identify gaps and define future system requirements.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Support and maintain the organization’s existing CRM environment, currently built on Maximizer CRM</li><li>Troubleshoot system, data and reporting issues and help improve overall data quality</li><li>Work with integrations between the CRM and other business platforms</li><li>Transform incoming data, including flat-file feeds, into formats that can be consumed by the CRM</li><li>Work with APIs, SQL-based data and cloud-hosted systems</li><li>Support the creation and maintenance of custom CRM fields, workflows and functionality</li><li>Assist with data exports, cleanup and reconciliation</li><li>Document the organization’s current-state systems, processes and integrations</li><li>Identify system limitations, process gaps and opportunities for improvement</li><li>Gather business and technical requirements as the organization evaluates future CRM and association management platforms</li><li>Support early-stage needs analysis and eventual product selection</li><li>Collaborate with internal stakeholders, including a Data Analyst supporting reporting and Power BI initiatives</li></ul>
- 2026-10-07T00:00:00Z