<p>On behalf of our client, Robert Half is seeking a Credit Analyst in Acheson, AB. This on-site position is within the rental and leasing services sector. The selected candidate will play an important role in supporting credit operations and account management.</p>
<strong>Job Responsibilities</strong>
<ul><li>Evaluate accounts receivable reports to identify and address overdue balances.</li><li>Contact customers regarding outstanding payments and escalate unresolved accounts as necessary.</li><li>Collaborate with branch teams to resolve customer disputes and reconcile payment discrepancies.</li><li>Prepare and submit month-end reports related to account disputes.</li><li>Review and investigate new and increased credit requests, analyzing applications and external credit reports.</li><li>Verify credit references and confirm purchase requirements with branch staff.</li><li>Set approved credit limits in the system and communicate credit decisions to customers.</li><li>Assess requests to release orders above approved credit limits and process overrides within designated authority.</li><li>Monitor and follow up on problematic accounts, escalating issues for further review when needed.</li><li>Process customer payments, including rental and credit card transactions, and manage daily cash reconciliation reports.</li><li>Provide commentary and reporting support for significant accounts and assist Sales and Accounting with assigned projects.</li></ul>
<strong>Job Requirements</strong>
<ul><li>At least 3 years of experience in credit analysis or a related financial role.</li><li>Demonstrated ability to review and interpret accounts receivable reports.</li><li>Experience with customer account management and dispute resolution.</li><li>Skill in investigating credit applications and analyzing credit data.</li><li>Capacity to communicate effectively with both customers and internal teams.</li><li>Proficiency in processing payments and managing financial reconciliations.</li><li>Ability to prepare clear and accurate reports for management review.</li><li>Strong organizational skills and attention to detail in a fast-paced environment.</li></ul>
<p>On behalf of our client, Robert Half is seeking an Accounts Payable Manager for a long-term contract role based in Edmonton, AB. This opportunity offers a hybrid work arrangement, with most work occurring on-site. The selected candidate will play a significant role in leading a team through organizational change in a large and evolving environment.</p>
<strong>Job Responsibilities</strong>
<ul><li>Lead and support a team of 6-8 accounts payable professionals, fostering a collaborative and accountable work environment.</li><li>Guide the team through ongoing changes in reporting structures and business processes, ensuring effective change management practices are applied.</li><li>Oversee accounts payable operations, including financial controls and compliance with relevant standards such as SOX.</li><li>Coordinate with payroll and procurement teams to ensure alignment and process improvements across finance functions.</li><li>Advise on process enhancements and implement initiatives to drive efficiency and accuracy within the accounts payable function.</li><li>Manage vendor creation processes and contribute to upcoming changes in this area over the next several months.</li><li>Serve as a resource for the broader finance team, supporting their adaptation to change and promoting understanding of new procedures.</li><li>Utilize technology tools such as Excel, Power BI, and Copilot to analyze data and support decision-making.</li><li>Communicate effectively with stakeholders to clarify expectations, address concerns, and ensure smooth transitions during periods of change.</li><li>Maintain a consistent presence in the office according to the team’s hybrid schedule, participating in regular in-person collaboration.</li></ul>
<strong>Job Requirements</strong>
<ul><li>Extensive experience in accounts payable management, including oversight of financial controls and reporting.</li><li>Demonstrated ability to lead teams through organizational change and process improvement initiatives.</li><li>Familiarity with SOX compliance and segregation of duties within a finance environment.</li><li>Background in accounting, with exposure to payroll, procurement, and financial reporting processes.</li><li>Proficiency in Excel, with the capability to configure pivots and leverage automation tools such as Copilot.</li><li>Experience working in large organizations, preferably with international or global exposure.</li><li>Strong interpersonal skills, with the ability to balance people-focused leadership and task completion.</li><li>Comfortable working in a hybrid environment, with flexibility to adapt to the team’s on-site schedule.</li></ul>
<p>On behalf of our client, Robert Half is seeking a Billing Clerk for an on-site role in Edmonton, AB. This contract position is designed for individuals who thrive in a busy environment and have a strong background in customer service and billing operations. The role will be based in a collaborative office setting and requires a commitment to handling high call volumes with precision and efficiency.</p>
<strong>Job Responsibilities</strong>
<ul><li>Manage a high volume of inbound calls, addressing inquiries related to billing statements and account discrepancies.</li><li>Deliver support to customers by resolving issues and providing clear information regarding their accounts.</li><li>Conduct data reconciliation to ensure accuracy in billing and account records.</li><li>Investigate and resolve problems identified through data analysis.</li><li>Apply premium adjustments within the billing system as required.</li><li>Collaborate with team members to maintain consistent workflow and meet daily targets.</li><li>Utilize call center experience to manage 50-100 calls per day efficiently.</li><li>Prioritize and execute billing tasks to support business operations.</li><li>Use Excel functions, including pivot tables and lookups, to manage and review data.</li><li>Adapt to a fast-paced office environment and contribute to a positive team culture.</li></ul>
<strong>Job Requirements</strong>
<ul><li>Minimum of 2 years of experience in customer service, billing, or call center roles.</li><li>Proficiency with Excel, including pivot tables and lookup functions.</li><li>Experience with Guidewire or similar billing software is preferred.</li><li>Ability to handle high call volumes and multitask efficiently.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfort working independently without extensive supervision.</li><li>Non-designated education background accepted.</li><li>Effective communication skills and a willingness to ask questions when needed.</li></ul>