5 results for Applications Support Specialist in Edmonton, AB

Customer Service Representative

Edmonton, AB
onsite
Temporary
- CAD / Hourly
Our client is looking for a dedicated Customer Service Representative to join their team in Edmonton, Alberta. This position offers an opportunity to provide meaningful client support while managing a variety of inquiries, applications, and administrative processes. The ideal candidate is a detail-oriented and service-focused professional who communicates clearly, manages high volumes of inquiries effectively, maintains accurate records, and guides clients through processes with care and professionalism.Responsibilities:<ul><li>Respond to calls, emails, and inquiries from members, applicants, and external contacts.</li><li>Assess and resolve routine requests, escalating complex issues as needed.</li><li>Assist clients with online applications, forms, and service processes.</li><li>Review documents for accuracy, completeness, and compliance with guidelines.</li><li>Maintain accurate client, membership, and service records in internal systems.</li><li>Prepare correspondence, service documents, and basic reports.</li><li>Monitor intake queues, track outstanding items, and flag urgent concerns.</li><li>Coordinate appointments and follow-up communications.</li><li>Support service improvements and participate in training and team discussions.</li></ul>
2026-09-08T22:04:00Z

IT Generalist

Enoch, AB
onsite
Temporary
23.00 - 26.00 CAD / Hourly
OverviewOur Edmonton-based client is seeking an IT Generalist to provide comprehensive technical support across infrastructure, networking, end-user systems, and Microsoft 365 environments. This is a hands-on role supporting day-to-day IT operations across multiple locations, requiring strong troubleshooting skills and the ability to work independently in a fast-paced environment. Note: This role will be based in the client's primary office but will require travel to various building locations within the surrounding area. Key Responsibilities<ul><li>Provide day-to-day IT support for desktops, laptops, mobile devices, printers, and peripherals</li><li>Troubleshoot and resolve hardware, software, networking, and connectivity issues</li><li>Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint</li><li>Manage user accounts, permissions, onboarding, and offboarding activities</li><li>Deploy, configure, image, and maintain end-user devices</li><li>Support network infrastructure, including switches, wireless access points, routers, and internet connectivity</li><li>Troubleshoot wired and wireless networking issues within Cisco Meraki and Ubiquiti environments</li><li>Assist with network monitoring, system maintenance, and infrastructure upgrades</li><li>Respond to and resolve support tickets via phone, email, and onsite support</li><li>Maintain IT documentation, asset inventories, and knowledge base articles</li><li>Support multiple office locations and provide onsite technical assistance as needed</li></ul>
2026-09-15T15:04:11Z

Director of IT

Edmonton, AB
onsite
Permanent
120000.00 - 130000.00 CAD / Yearly
THE ROLE:Our client is seeking a strategic and hands-on Director of IT to lead the vision, direction, and performance of its technology function. This leadership role combines long-term planning with day-to-day operational oversight, ensuring technology initiatives support business growth, efficiency, and service excellence across a large, multi-location network.Key Responsibilities:<ul><li>Develop and execute the organization's IT strategy, roadmap, and technology priorities aligned with business objectives</li><li>Provide technology leadership and guidance to executive stakeholders, including reporting on initiatives, performance, and future opportunities</li><li>Lead the delivery of major IT projects, ensuring successful implementation, adoption, and measurable outcomes</li><li>Oversee enterprise systems including POS, ERP, CRM, loyalty, and business reporting platforms</li><li>Manage cloud infrastructure, Microsoft 365, Azure environments, cybersecurity controls, backups, and network security</li><li>Drive system enhancements, automation initiatives, and technology innovation across the organization</li><li>Ensure responsive technical support and exceptional service delivery for internal users and distributed operations</li><li>Maintain compliance with privacy regulations, data governance requirements, and IT risk management standards</li><li>Manage vendor relationships, software licensing, technology contracts, and procurement activities</li><li>Lead, mentor, and develop an internal IT team while remaining actively involved in technical decision-making</li><li>Establish and maintain IT policies, procedures, and documentation to support operational excellence</li></ul>WHY THIS ROLE?This is an outstanding opportunity to shape the technology strategy of a well-established and growing organization with a significant national footprint. As a key member of the leadership team, you'll have direct visibility with senior decision-makers and the ability to influence how technology supports future growth, operational efficiency, and innovation. You'll be empowered to modernize systems, champion automation initiatives, and lead impactful projects that deliver real business value. A competitive salary, comprehensive health and dental benefits, wellness programs, and the opportunity to build and grow a high-performing IT function make this an attractive next step for an experienced technology leader. If you're ready to make a lasting impact and help drive the future of a dynamic organization, apply now.
2026-09-16T22:38:45Z

Director, Information Technology

Edmonton, AB
onsite
Permanent
150000.00 - 180000.00 CAD / Yearly
THE ROLE:Our client is seeking a strategic and hands-on Director, Information Technology to lead the organization's technology vision, operations, and transformation initiatives. Reporting to the CFO, this senior leadership role will oversee IT strategy, cybersecurity, infrastructure, business systems, and service delivery while acting as a trusted advisor to executive leadership.Key responsibilities include:<ul><li>Develop and execute a technology strategy that supports business objectives and long-term growth</li><li>Lead and mentor the IT leadership team while building a high-performing, service-focused culture</li><li>Strengthen IT governance, policies, standards, and operational processes across the organization</li><li>Drive infrastructure modernization, cloud initiatives, cybersecurity programs, and digital transformation projects</li><li>Partner with senior leaders to identify and deliver technology solutions that improve productivity, efficiency, and business performance</li><li>Establish clear service delivery standards, accountability measures, and performance metrics for the IT function</li><li>Oversee technology roadmaps, project portfolios, budgets, and vendor relationships</li><li>Evaluate emerging technologies and recommend solutions that create measurable business value</li><li>Foster strong relationships across the organization to ensure IT is viewed as a trusted and responsive business partner</li></ul>WHY THIS ROLE:This is an exciting opportunity for a technology leader who enjoys creating meaningful change and making a visible impact. As the senior IT leader, you will play a pivotal role in shaping the future of the organization's technology landscape while strengthening trust, collaboration, and service excellence across the business. You'll have the opportunity to influence strategic decisions, lead modernization initiatives, and help drive innovation across multiple locations and business functions. In return, our client offers a competitive executive-level salary, comprehensive benefits, and the opportunity to work alongside an engaged leadership team committed to growth and continuous improvement. If you're ready to lead transformative technology initiatives and build a best-in-class IT function, apply now.
2026-09-10T00:08:44Z

Accounting Technician

Edmonton, AB
onsite
Permanent
75000.00 - 90000.00 CAD / Yearly
We are looking for a detail-oriented Accounting Technician to join a public practice firm serving clients in Edmonton Alberta. This opportunity is ideal for an accounting specialist who enjoys building strong client relationships while supporting small and mid-sized businesses with year-end accounting and tax work. You will contribute to a collaborative office environment where accuracy, responsiveness, and career growth are highly valued. Responsibilities:• Prepare year-end compilation files and supporting working papers for a range of client engagements.• Complete corporate and personal income tax returns with attention to accuracy, deadlines, and compliance requirements.• Manage day-to-day bookkeeping activities, including recording transactions and maintaining organized financial records.• Reconcile bank accounts and balance sheet accounts to ensure financial information is complete and reliable.• Support accounts payable, accounts receivable, payroll processing, and month-end close activities for client accounts.• Communicate directly with clients to gather information, answer questions, and provide accounting support tailored to their business needs.• Use accounting and tax software such as QuickBooks, CaseWare, ProFile, and Excel to prepare files, analyze data, and maintain records.• Assist with additional tax filings and related accounting tasks required to support owner-managed businesses.
2026-09-11T18:23:44Z