<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a knowledgeable and proactive Desktop Support Analyst to join our team on a contract basis in Abbotsford, British Columbia. In this role, you will be responsible for providing technical support, maintaining systems, and ensuring the efficient operation of IT resources. This position requires a hands-on approach to troubleshooting and resolving IT issues in a dynamic environment.<br><br>Responsibilities:<br>• Offer Level 1 and Level 2 technical support for desktops, laptops, mobile devices, and related peripherals.<br>• Install, configure, and repair operating systems and commonly used software applications.<br>• Troubleshoot and support business applications, collaborating with vendors to resolve issues as needed.<br>• Manage user accounts, permissions, and access controls through Active Directory and other platforms.<br>• Maintain and update service tickets, ensuring timely responses and detailed documentation.<br>• Handle hardware installations, upgrades, and routine maintenance.<br>• Deploy security patches and software updates to ensure system integrity.<br>• Assist with onboarding and offboarding processes, configuring devices and accounts for new and departing employees.<br>• Monitor system performance and address issues proactively to minimize disruptions.<br>• Adhere to IT policies, procedures, and industry best practices in all activities.
<p><strong>IT Support Technician – Remote Mine Site (BC)</strong></p><p> <strong>Fly-in / Fly-out | 2 Weeks On / 2 Weeks Off | 12-Hour Shifts</strong></p><p> <strong>Contract: April – July | Travel, Camp & Meals Covered</strong></p><p><br></p><p>We’re looking for an <strong>IT Support Technician</strong> to support technology operations at a <strong>remote mining site in Northern British Columbia</strong>. This role will act as the <strong>primary on-site IT contact</strong>, providing hands-on technical support and maintaining site infrastructure.</p><p>The position follows a <strong>2 weeks on / 2 weeks off rotation</strong>. During each rotation, one week will overlap with another IT resource on site, with the second week operating more independently while collaborating with the Vancouver-based IT team remotely.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide onsite <strong>desktop and end-user support</strong></li><li>Install, configure, and maintain <strong>endpoints, servers, and network infrastructure</strong></li><li>Troubleshoot <strong>hardware, software, and connectivity issues</strong></li><li>Support site technologies such as <strong>wireless networks, CCTV, cabling, and radio systems</strong></li><li>Coordinate with the <strong>central IT team and vendors</strong> to resolve issues</li></ul>
