<p>Our client is looking for a Collections Analyst to join their IT software organization on a Contract basis in Vancouver, British Columbia. This role combines hands-on credit evaluation with day-to-day collections support, making it ideal for someone who can assess customer risk while maintaining strong client communication. The position begins with on-site training for the first one to two weeks before moving to a fully remote arrangement, and the initial term is expected to run for 3 to 4 months with the possibility of extension.</p><p><br></p><p>Responsibilities:</p><p>• Review customer credit applications that require manual assessment and determine appropriate next steps beyond automated decision tools.</p><p>• Analyze financial information, credit bureau data, trade references, and payment trends to assess the risk profile of new and existing business customers.</p><p>• Authorize, adjust, or decline credit requests within established limits, and recommend suitable payment terms when standard arrangements are not appropriate.</p><p>• Examine requests involving unique billing or payment conditions and escalate higher-risk situations for further review when required.</p><p>• Identify opportunities to strengthen credit review workflows and suggest practical improvements that support both business growth and risk control.</p><p>• Share clear credit decisions and rationale with internal stakeholders, including sales, billing, and collections teams.</p><p>• Provide collections support by following up with customers on overdue balances and helping to resolve outstanding account issues professionally.</p><p>• Maintain accurate account documentation, track collection activity, and manage competing priorities effectively in a high-volume environment.</p>
<p>Our client, A leading provider of enterprise software solutions for the construction industry is seeking an <strong>Implementation/Onboarding Specialist</strong> to help customers successfully implement, learn, and optimize their use of ERP system. This role serves as a trusted partner throughout the full customer journey, including implementation, configuration, training, data conversion, testing, go-live, and post-implementation support. The specialist will develop deep product expertise, provide best-practice guidance, troubleshoot issues, assess customer readiness, and deliver training to a variety of stakeholders including accounting, payroll, operations, and leadership teams. This is a remote role with travel throughout the United States and Canada, including customer site visits, internal meetings, and the annual user conference.</p><p><br></p><p><br></p><p><br></p>
We are looking for a Quotation Specialist to join a busy service team in Surrey, British Columbia on a Long-term Contract basis. In this in-office role, you will turn field information from service technicians into clear, accurate customer quotations while supporting timely follow-up and strong client communication. This position is well suited to someone who works quickly without sacrificing precision and who is comfortable learning technical details related to mechanical and electrical service work.<br><br>Responsibilities:<br>• Prepare detailed customer quotations using information submitted by service technicians and internal service teams.<br>• Review scope details, parts requirements, and pricing elements to build complete and accurate quote packages.<br>• Send finalized quotations to customers and respond to routine questions with support from service management when needed.<br>• Coordinate with a small group of vendors to obtain pricing, availability, and supporting product information.<br>• Maintain organized records of quote activity, service parts references, and related correspondence for follow-up purposes.<br>• Manage a steady daily volume of quotation requests while balancing deadlines and changing priorities.<br>• Communicate with technicians, service managers, and internal stakeholders to clarify technical information before releasing quotes.<br>• Enter and update quotation data in internal systems and standard Microsoft Office tools to ensure documentation remains current.